I had an outstanding experience at B&H, and I want to specifically recognize Ron and the entire…read morestaff for going above and beyond. I was dealing with a serious issue--my CPU was overheating to the point where I couldn't even play my games. I had already contacted ASUS, and they told me I would need to send my computer in for repair, which would have left me without it for weeks. I also visited several Best Buy locations, but unfortunately, no one was able to help me solve the problem. When I came to B&H, I immediately noticed something different about the staff. They're not just employees--they're true technology enthusiasts who genuinely love what they do. While I was browsing, Ron approached me and asked if I needed help. I explained my situation, and from that moment on, everything changed. Ron really listened to me. He didn't rush me or treat me like just another customer--he took the time to fully understand the issue. Using his own knowledge and expertise, he walked me through the problem step by step, giving me his full attention the entire time. What stood out the most was how relatable and genuine he was--it felt like I was talking to a real person who actually cared, not just someone doing their job. After following his guidance, I went home and turned on my computer--and it was running perfectly. I can't even describe how relieved and happy I felt. It honestly meant a lot to me that someone took the time to help like that. On top of that, the rest of the staff were incredibly friendly and accommodating on my way out, which just added to the overall experience. Because of this, I'll definitely be coming back to B&H for all of my technology needs. Huge thank you to Ron and the entire team.

I only purchase through the website. It is often less than Amazon and other big suppliers and the…read moreproducts ship very quickly. What more could you want?

I used to love the NYU Computer Store have not been back for a while since I graduated, But, let me…read moretell you, if you like software, they had a wall full of it. I have bought N packages, and likely will go back with a current student in NYU . wish the opened it for alumnae

The name is a bit misleading. Yes, they do sell computers and peripherals. However, NYU's…read morebookstore is also at this location. And even calling it a bookstore is misleading, because it also sells NYU shirts, sweatshirts, hoodies, and other NYU paraphernalia. Regarding computers, I have noticed that the prices are competitive with other retailers, and when I once purchased RAM for a computer, it was actually cheaper. You will probably get better prices online, but if you need something computer-related immediately, you should check this place out. Textbooks, however... Well, as my dad says, "that's how they get ya'!" They are way overpriced at any university. Unfortunately, the Barnes & Noble on 5th Avenue and 17th St., which used to have decent prices on textbooks, is no more. I loved going there as an undergrad and grad student and saving a few bucks. If you are a NYU student, you are probably stuck getting your textbooks here, unless you shop for them on Amazon or something. On the other hand, you can rent textbooks at this bookstore. I have never rented a textbook before, so I can't say anything about it. There is a regular bookstore, and the prices there are decent. They also sell classics at a discount for $3-$6. The clothing section is pretty good, and the prices aren't bad. Depending on what you get, items can vary from $15 (t-shirt) to $70 or so. They used to have a cafe, but unfortunately they closed it down. However, it is a nice place to visit, especially if you want to pick up an NYU shirt.

I went to Micro Center to buy a PC. I wanted to get a medium-range build, and Michael Watanabe was…read moreas helpful as they get. He was very patient and also helped me pick out the best parts that someone would need. He answered all my and my mom's questions perfectly, and it was like the PC was already finished because of the immense help.

Over the years, we have bought computer components at good prices from Micro Center and they have a…read moregreat selection. They run special deals on combos of motherboards bundled with CPUs & RAM all the time, which I used to build mine and my son's last computers. Their prices are competitive with online stores. I also like that they occasionally send out coupons for free stuff, like memory cards, flash drives and Bluetooth headphones just to lure you back into the store. Plus they have clearance items that are always good to check, never knowing what you might find. Not as well known as for their computer components is that they also sell many hobby items similar to what Radio Shack used to stock. They have breadboards, soldering irons, wire strippers and other tools. They also sell techie toys like drones, 3D printers and even LEGO sets. But for a while they were also stocking model rockets and accessories, although at MSRP prices. This time, they look to be liquidating the model rocket stocks because they have not restocked in years. All rocket accessories and supplies were 50%-70% off list prices, as listed on their website and I cleaned them out of just about all the rocket engines. The checkout guy asked if I was planning to launch to the moon. What would have been $400 as originally tagged, scanned for $120. Whenever I see a crazy deal like this, I am all over it!

I have a lovely flash for my Sony A7IV that doesn't work and I have spent too much time trying to…read morefix it so I gave up. If I can send it to you and you could reprogram it that would be fine. Shua spent a lot of time with me and he was very considerate of my problem on the phone. I give him a Five Star Rating.

Trade in values were fair, although just a bit lower than I'd hoped for. Representatives were all…read morewonderful, explained things well, offered alternatives. I am very satisfied.

All staff I interacted with over multiple visits and phone calls are extraordinarily helpful and…read moretimely. The pricing is fair and upfront. Special thanks to Ivan the technician who identified and fixed my computer hardware issues - he's the GOAT!!

Excellent place, very helpful and super nice people! Highly recommended. Thanks Ivan!read more

The associate who welcomes you is attentive and helpful. I came in to upgrade my phone. I wish I…read morehad known that the activation is automatic before I checked out. At the Apple Store they always ask if you backed up your device before activation. I had to troubleshoot setting up the phone at a nearby cafe.

Last week was my first time at this particular Best Buy . The store was spacious and the decor was…read morepretty cool. I was there to pick up one of my son Christmas gifts. We ordered from the store and all I had to do is pick up the awesome gift.The wait wasn't long at all. I was in and out,the staff was nice and courteous the store was clean. Don't forget the store is a few minutes from Bryant Park and the F train I would say about 6 minutes. I would definitely go back to this particular Best Buy .

This seller came through for my teenage nephew! From packaging to shipping, from excellent…read morerefurbishing to making sure everything worked as advertised. I am so excited by the integrity of this seller and with the 1-year insurance (eBay) as part of the purchase. After one week of use, we are very satisfied with this purchase. Product: 16" Asus Rog Strix Scar 16, i9-14900HX, 32GB, 2TB SSD, RTX 4090

Purchased a refurbished Lenovo notebook. Arrived quickly in great nearly new condition. Very happy…read morewith my purchase.

What an unexpectedly positive experience. The Microsoft Experience Store on Fifth Ave truly…read moreimpressed me. The variety of products and the hands-on setup make it easy to explore everything, especially the Surface line. On two out of my three visits, the representatives were attentive, knowledgeable, and genuinely helpful with my Surface 7 Laptop. Robert, and on another visit Steven, were exceptional. They took the time to assess my accessibility needs, carefully researched options before making any adjustments, and made sure I fully understood what they were doing and how it would help me. The store itself is sleek and modern, with a fully accessible flat glass automatic door and plenty of turning radius throughout the space. As a wheelchair user, I felt welcomed and comfortable every time I visited. The staff made sure I was supported and satisfied without ever feeling rushed. I didn't explore the second-floor gaming area since I'm not an Xbox gamer, but overall, all three visits were consistently positive. I genuinely enjoyed the level of service--honestly, better than my experiences at the Apple Store. #tysadventures26 #microsoftstoreonfifth #microsoftsurface #nyc

Do NOT buy from the Microsoft Store if you don't live in NYC…read moreI purchased a Microsoft Surface Dock directly at the Microsoft Store in New York City. When I got home to Miami and plugged everything in correctly, the dock simply did not work. The Surface charges perfectly when connected directly to the wall -- but the dock itself is dead. Here's the unacceptable part: I was told the only place I can return or resolve this is the same physical store in NYC. No mail return. No remote solution. This is incomprehensible for a company the size of Microsoft. Selling defective hardware and then forcing customers to physically return to the same city is not "customer service" -- it's negligence. If you don't live in New York City or don't plan on returning soon, DO NOT BUY from this store. What should have been a premium experience turned into a complete waste of time and money.

They have a flat rate 75 to fix any problem as long as it doesn't require any hardware componentsread more

On the way over I was confronted by a man who asked me if I wanted to step into his shop for a…read morequick look around, there were all sorts of weird overpriced vases- I definitely wouldn't come back ever again especially because there was a weird smell that clung to my clothes. When I made it to best buy they somehow were even worse. I went home that day with a vase and no electronics

I ordered "pick up," for a charger for my "work lap top." This Best Buy location is within walking…read moredistance of my office and I've never visited this spot. The pick up line inside the store moved quickly. The rep smiled, scanned my email notification, and I was out the door. Friendly and fast customer service at the pick up counter. Quiet evening, walking out of the Atlantic Terminal Mall onto Atlantic Avenue. Great match. My charger is compatible and working effectively with my laptop just as the Best Buy website suggested. Did I tell you that I love Downtown Brooklyn!