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    Mac & PC Wireless Brooklyn

    5.0 (17 reviews)
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    Services - Mac & PC Wireless Brooklyn

    Data recovery

    Desktop computer body repair

    Desktop computer support

    7 More Services

    Device support or repair

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

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    6 years ago

    Business owner information

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    Juvencio C.

    You my first client, my fist review, thank you Manny

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    4 years ago

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    5 years ago

    Needed screen replaced for iPhone 11. Done professionally and quickly. service very friendly and price reasonable. Highly recommend !

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    Ask the Community - Mac & PC Wireless Brooklyn

    Review Highlights - Mac & PC Wireless Brooklyn

    I came in frantically after spilling coffee all over my macbook air - Juvencio was extremely helpful and thorough.

    Mentioned in 2 reviews

    Read more highlights

    AlfeNet Consulting, Inc.

    AlfeNet Consulting, Inc.

    2.0
    (4 reviews)
    $$$$

    Brought my laptop here to get fixed cause it had a virus. It took him a month to fix it (when…read moreinitially he said it would be just a few days) and he charged me over $150. Didn't even save any of my files. Said that would cost extra. Also when I went to go pick it up on the day when he said it would (finally) be ready, the place was randomly closed. On a tuesday. At like noon. Never again.

    I went in to buy a wireless adapter for my computer. It was not guaranteed to work with a Mac, so I…read moreasked the guy if I could return it the same day if it didn't work. He said, "yes," plain and simple. I told him I would keep the shrink wrap and all that, to make it easy to resell if a return was necessary. Well, it didn't work with a Mac, and when I came to return it, (in like-new condition with the shrink wrap still on the box) he calmly pointed to some fine print on a small sign near the ceiling, telling me there was a 20% restocking fee. Thanks for pointing that out in the first place, buddy. Restocking for what, exactly? Seriously, I was the only customer in the store both times. Would it have been too much trouble to let me know in the first place? On top of that, I had to calculate how much he had to give back and then sit there for 10 minutes while he tried to figure out how to give a refund (minus $10 "restocking") from his card scanner. I was going to give more stars because I believe in small businesses (even if they have to sell their stuff at a bit of a premium), but the more I think about it, the more this place deserves only one.

    New York Computer Help

    New York Computer Help

    4.8
    (500 reviews)

    The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

    As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

    Mac & PC Wireless Brooklyn - itservices - Updated June 2026

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