Phone got water damage out in the snowstorm last night and left my phone screen unresponsive…read more The gentleman was very knowledgeable and had my phone as good as new within 45 minutes. Highly recommend for any phone issues! Life saver

First off, id like to say that I had high hopes for this company. After all these "positive"…read morereviews, I finally gave them a shot. First attempt was when I called to ask how much to fix my older Imac . They basically said they didn't want to do it, that it wasn't worth it.... to them. For a business, I found that weird since customers are the ones paying for a service. I said, ok no problem. Still felt weird about it, but no big deal. There are other iMac repair places available that apparently like business. Then my wife's iPhone X needed a screen repair. I called ahead and specifically asked them for a price and was told $119 by someone named Juvencio. No other comments were made to me, no other questions. My wife takes the phone in later in the day and upon pick up is charged $151. She then tells me that she was not happy with the aftermarket super thick screen, and the colored variation of the glass. She lets whoever handed the phone over know, and then they tell her thats how it is and that original is $300+ . This was never mentioned upon dropping off before the service. THEN she gets the bill for $151. They're assumption that we wouldn't pay for an original glass makes me wonder again about their business practices. So we paid, a service was performed, and rightfully so the bill was paid. Im glad this happened to us because I USED to recommend this place to friends without having actually been a customer, but long time Ridgewood resident. Unfortunately once I needed work to be done, it wasnt as good as I had hoped for. Be aware that there are tons of PC and Mac places around, dont find the location a reason to be lazy to get a proper fix with ethical practices.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Been getting my computer needs filled here for many years…read more Well stocked inventory V informative staff who go that extra mile to help you get what you want & need at a fair price Terrific parking Highly recommend

The keep computer parts and accessories in stock. They seem to be the only one in town that does…read morethat.

Went in for electronics recycling, service was pretty quick…read more Selection of products is also pretty nice, they have a decent sized section for each category, TVs, computers, phones, cameras, home security etc Facility is pretty well maintained, would recommend coming here for your electronic needs

Although the representative who helped my mother and I was polite and professional, the overall…read moreexperience could've been better. My mother and I came on Saturday because she was looking to buy a new fridge. Appliances are some of the most expensive items in the store, so you would think someone would always be available in that section -- but that just wasn't the case. The refrigerator section isn't very large, so the selection was limited, but we walked around for about 20-25 minutes without anyone asking if we needed help. It didn't seem like many associates were on the floor, and when I looked around, I happened to see one associate leaning on something (not too far from the appliances), staring into space. He could've been assisting customers in the surrounding area -- especially since it was the weekend. Overall, my mother did find a fridge and was happy with her purchase, but the customer service definitely needs improvement. The Best Buy on Grand Ave closed down -- no one is exempt.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is Superman! He's so knowledgeable, smart, quick, friendly and so reasonably priced - A…read moretrue gem. He fixed my computer, always with a smile. He knows more than the people at Apple. Thank you Sebastian. You are the best! Maxine A

My computer was very slow, dead battery, and had no gb, i didn't know at the time my computer had…read morelike no gb but they fixed it for me for 200 dollars. They added 200 gbs, a new battery, and it was no longer slow. They did an amazing job and my computer is working amazingly.

This place is amazing! My MacBook Pro won't load and the trackpad wasn't working at all. So I…read moreshipped it to Apple and they quoted it at $700. After talking with JC Compact Computer they were able to get it fixed for $95. I would highly recommend going here even if it isn't nearby. They completed the work fast and for a fraction of the cost of Apple. They are also by the M line so even if you are in Manhattan I'd make the commute.

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

Wow OK so this is the story: We purchased, what we believed was a brand new fridge, around March…read more2015, the fridge broke down after less than a year. So it was supposed to be under warranty SO WE THOUGHT. We couldn't find the receipt at first so we went to the store, they said they discard receipts after 3 months, which is illegal (you're supposed to keep files for 7 years) - it was paid in cash, so, knowing what small crooked businesses do, they pocket the money and get rid of any evidence about ever having that fridge in stock. We then called Maytag to get service on the fridge, they stated that the fridge was already registered and the warranty expired - IT WAS REGISTERED EARLY 2014 so we purchased a used fridge and paid for it as if it was new! We went back to the store, they claimed they don't remember everything. Mind you... WE LIVE RIGHT ACROSS THE STREET AND WE SEE EACH OTHER EVERY DAY. I hope you crooks get caught - they've just expanded probably with the help of some serious dishonest money into a hardware store. Stay away, as even their unknown brand tools look like a sham.

Awful awful awful! The sale of 'new' stoves, refrigerators etc are really refurbished. The manager…read moreDave is such a scam artist. Buyer beware that this place is terrible and the people are dishonest.