I brought in my 13" Green Translucent Zenith TV to get repaired after buying a unit that would not…read morepower on from a private seller, and Hi Tech assured me that it could be fixed. The owner and the gentleman up front were very knowledgeable and assured me while walking through my every concern. They charged a reasonable price to have my set fixed, and its been working great! I would highly recommend this shop to anyone who is concerned with keeping their retro technology alive today in good health and working as it should!

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

It's such a time in this day and age when I want to build my own PC but have NO CLUE what I'm…read moredoing. Yes, YouTube tutorials are one thing but since I'm a hands on learner; sometimes I just can't get it. This 5 star is going to the wonderful Reinaldo! Who saw me looking clueless next to the available graphics cards. Micro center has such a wide variety of everything that it can get overwhelming but he helped me every step of the way and even took a look at the list I made. Constructive criticism may hurt my feelings but his advice wasn't to sway what I wanted but give me more perspective of how it will run in comparison to how it will look. With streaming and my art set up, he knew I'd need a better parts. At this point, I didn't mind paying a bit extra because he EXPLAINED why I would need them instead of just upselling me for the heck of it. 10/10 service and care. Also big 10/10 for micro center getting employees that are knowledgeable and love what they do. Along with having EVERYTHING. (If they don't, the employees can help you find it at a different micro or help you order it to home) Thank you!

Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

Cool store. Reasonable prices. LOCAL. I almost went to Best Buy in the city yesterday and was ready…read moreto pay way more for worse service and their sales pitches. But I've been trying to buy local lately and find what I want like 90% of the time, so it's worth it. Would recommend this place.

I was at the store looking for HDMI cable This young man…read morewas so extremely helpful What a pleasure Thank you for your help I really appreciate you I recommend this place very very helpful and knowledgeable

I just have to say, I am so impressed by how kind the PC Richard's team is. First, they were prompt…read moreand communicative with delivery. Then, when I felt like such an idiot because I realized I ordered the wrong size, they were SO kind and quickly put in an exchange for me and let me know how much I would be refunded for the difference before I could even ask. Will wait to see how the exchange goes this coming week, but it's been a while since I can remember a customer service exchange feeling so personable and

I am extremely disappointed with the delivery service my mother received from PC Richard & Son…read more This past weekend, my mother visited the store to purchase an air conditioner and a smart TV. She scheduled delivery for Wednesday, July 15, between 9:30 a.m. and 11:30 a.m., and provided the store with her complete address, including her apartment number. At approximately 9:00 a.m. on the day of delivery, the delivery team called to let her know they were on the way. A short time later, they called again to apologize, explaining that they had forgotten to load her TV and would be about 20 minutes late. My mother understood and told them that was fine. While she continued waiting, she suddenly received a text message stating that her delivery had been completed. This was confusing because no one had contacted her, knocked on her door, or delivered anything directly to her apartment. I called the delivery service on my mother's behalf while she went downstairs to check. She lives in a senior citizen building with a front desk attendant, so there should have been no difficulty locating her apartment or notifying her of the delivery. To our surprise, we found the air conditioner and TV left unattended in the building's lobby alongside the mail and other packages. The delivery team never attempted to bring the items upstairs, despite assuring my mother at the time of purchase that they would deliver everything directly to her apartment. What made the situation even worse was that the delivery crew had opened the TV box to test the television, then placed it back inside without properly closing or resealing the box. They simply left it open and walked away. This level of service is completely unacceptable. Not only did they fail to complete the in-home delivery that was promised, but they also left expensive electronics unattended in a public area where they could have easily been stolen or damaged. Considering that my mother is a senior citizen, this was especially frustrating and inconsiderate. I expected much better from PC Richard & Son. I hope the company addresses these delivery practices so that other customers--especially seniors--do not have to experience the same level of poor service.

I didn't realize that this is an actual store, since my child does their after-school and camp here…read more(so, this review is not for the actual storefront). We are very pleased with the experience and diversity of choices that the curriculum is built around. There's something for everyone and I like it that they cater to different age groups and sexes with their activities. The Robot Camp after-school was a really fun way to get my son to build and program. They also have a chess camp and a variety of other really engaging options for the school year and summer. Check out their web site! I would just say that you should come in with the expectation that prices will be equal to all other childcare / education rates in the community. It's definitely not a 'bargain' but it's cool and fun!

This store is really cool. All kinds of technology-oriented maker-type stuff for adults and kids…read more Got a fun gift for a 4-year-old. They even have classes and workshops. The staff was really helpful.

So lucky to have B&H in my neighborhood. Having access to inventory on demand is crucial to our…read morebusiness. I search by items in stock, get a more than fair price, and either get things shipped to me at no cost or we pick-up from the store and they validate parking. Many thanks!

great web site easy ordering and timely information and instructions for me. Cannot wait to have my…read morenew camera in hand thanks to b and h. as always a pleasure to work with you

I had went to the Best Buy at Queens Center Mall an I had received great service. I came to…read morepurchase a DC out power supply and a yubikey and my experience was very straightforward. the cashier was super nice and curtious. i'll definitely will come back to this particular best buy for my shopping needs.

I ordered "pick up," for a charger for my "work lap top." This Best Buy location is within walking…read moredistance of my office and I've never visited this spot. The pick up line inside the store moved quickly. The rep smiled, scanned my email notification, and I was out the door. Friendly and fast customer service at the pick up counter. Quiet evening, walking out of the Atlantic Terminal Mall onto Atlantic Avenue. Great match. My charger is compatible and working effectively with my laptop just as the Best Buy website suggested. Did I tell you that I love Downtown Brooklyn!

I've broken my phone screen twice now, and both times they've been my go-to! They always repair it…read moreincredibly quickly -- an hour at most -- and my phone looks good as new every time. The service is friendly, efficient, and reliable, which is exactly what you want when you're dealing with a broken phone. I wouldn't go anywhere else for phone repairs in Park Slope. Highly recommend!

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

Jude did an excellent job on my NAD 3020 integrated amp. It had always sounded good but had…read moreidiosyncrasies that I accepted as typical of a vintage audio component from eBay. It worked well enough for my purposes, I told myself. The built-in phono stage wasn't exactly usable, but I had my own external preamp that I liked, and there were times the sound would cut out if something got ever-so-slightly jostled, but then it stopped producing sound from the left channel altogether and the quirks stopped seeming so cute. I called Jude and described the problem. He picked the amp up and returned it sounding better than ever. I now have a restored amp that sounds great for less than I paid for it in its rusty, loose condition years ago. I would note that the quoted time frame was the Sunday following a Wednesday pickup, and it did take some phone tag to get the unit back, which ended up being two weeks after I first handed it off. My guess is that because we live in totally different parts of the city, Jude was trying to time the repair relative to when he could feasibly come my way, and from what he told me, the repair was somewhat more complicated than expected once he got around to it. Notably, this was during the stretch of winter when there were the two huge storms within a couple of weeks of each other, so that didn't help either. Delays like this obviously seem inherent to a one-person home operation, and I wouldn't have expected such a quick turnaround if not for the original quote (and other reviews mentioning quick turnarounds). He was always friendly and polite on the phone even as I worried I was pestering him. Overall, I felt the service lived up to my expectations. Given that he's a genuinely nice person providing a specialized service for reasonable prices and will pick up and drop off your gear for you (even if you don't live anywhere near Flatbush), I can't complain--just unfortunate timing that I found myself without a working stereo system out during a period when I was barely going outside. Still, I have a feeling it'll be sounding great for many seasons to come.

Jude picked up and dropped off my 25 year old Creek 5350SE Amplifier and did a great job…read morealleviating the amp of the crackling on both the input selector and the volume control, which is typical of this amp after a few years. He came and tested the input impedence of my speakers and made sure the cabling back to my speakers was working and waited until we could confirm everything was working as close to spec as possible. Now I can just listen to the music!

Best Costomer sopor and best price good people this store has a lot of things electronics audio…read moremusic instruments and more