Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

Their help and honesty helped me get my Apple earbuds that were out of warranty by 15 days covered…read moreand replaced. Made an appointment with MacForce and when I got there to explain my problem they recommended that I speak with a senior Apple advisor, gave me the number and explained why calling them directly may help. I called the number they gave me, got connected immediately to a senior advisor who help me troubleshoot my earbuds but to no avail. Then directed me to visit an Apple Store where they can run a diagnostic. The Apple advisor gave my expired warranty an exception like the guy at MacForce said they may... and boom got my faulty earbuds replaced for free same day. The gentleman at MacForce saved me nearly $100. I am very grateful.

MacForce fixed my laptop display after my cat chewed both top corners! They were quick and friendly…read moreservice. A little spendy but isn't everybody these days?

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

Dropped off my old desktop ... they assured me my info would be deleted from it…read more Easy to deal with. The people are very helpful

There is ambiguity about what services are actually provided. Their services such as data…read moresanitization are only in exchange for donations, you can't pay for it even though online it says you can.

Josh clocked my PC model and generation within seconds of me walking in. He asked what the issue…read morewas, and immediately knew what the potential causes and solutions were. 45 seconds into the diagnosis, he pinpointed the faulty part and provided a solution. Josh really knows his stuff. I'm happy to pay for such deep expertise and skill. Likely to be my new go-to source for all computer problems.

Josh- My son came…read morehome, fired up his "home build" and it worked!!!! ;) Thank you so much!!!! He needed this win. You are without a doubt the most savvy, caring, and efficient person in your field. We had been stumped on that bios problem for two weeks; you resolved it as a walk-in within the hour....and he's calling his buddies about how he magically got a second ram card ;). That's insanely fast and resourceful. I'm hugely indebted to you. I owe you.

Was introduced to David in 1998. He built my first in home computer. He has updated and revised…read morethat same computer over the years. Going in today for cleaning and updates. David is a wonderful and friendly person who knows what he is doing. Highly recommended.

I called in looking for a specific computer setup and although David did not have what I was…read morelooking for, he did give me an incredible amount of valuable information. I felt as if he really cared about helping people - whether they came to his shop or not. If I happen to need any of his services in the future, I will definitely visit! Thank you, David!

Wolfie is an absolute gem. She replaced my broken tablet screen and went the extra mile making…read moresure it worked going through multiple rounds of ordering parts. I still ended up with a good price and she was communicative through the whole thing. I've already recommended her to my friends.

After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Superb service by extemely knowledgeable and friendly staff. I used their services twice: once with…read moremy main computer, and a second time with my laptop. In both instances the repairs were made reasonably quickly and at a fair prices. I can't recommend 1201 Computer Repair more highly. They're the absolute go-to place in Portland for computer repair.

Amazing service! They actually listened to what I needed my computer to do…read more When it was apparent that it was just too old to be useful, they transferred all my stuff to a microprocessor and gave that to me for the price of the repair. And they explained everything, in a way that doesn't make you feel like an idiot

TWICE, i-5 computers had the obscure original HP power supply I needed for both an old laptop and…read morean old monitor. I had exhausted online searches, taking units into a big box computer store and while the power supplies fit, they didn't provide the right power. Darren had EXACTLY the right part. and both times. After each success, I should have also bought lottery tickets before the day ended... You need something, CALL i-5 computers.

Super nice guy! Appreciate him taking the time to check out my dell laptop. But unfortunately he…read morewas not able to fix it and get it to charge pass 67% Came in for that reason, and that reason could not be fixed. Gave my laptop an update which was nice

Customer service is horrible!! They don't answer the phone, the item is not clear on details. It's…read more40 minute drive and 1500 purchase. Why would they not want to answer the call! Now I take my business elsewhere!

We ordered a Viking Side by Side refrigerator freezer from Best Buy in Cascade Station Portland on…read moreFebruary 22, 2026, because our existing kitchen aide unit had a leak that could not easily be repaired. Cost with taxes was paid in full for over $13,000. We were originally given a delivery date of 4/4/26 and received no warning of delays. Had we been warned of possible delays, we would have purchased something else given the issues and damage caused by the existing unit. We were told in March that Best Buy needed to reschedule which we did for May 6. We were then told again that Best Buy needed to reschedule which we did for May 27. That appointment also got cancelled by Best Buy and rescheduled for July 6. Then the July 6 got cancelled because they didn't plan for a 4 person delivery team. Finally on July 8 the unit was delivered and the old unit removed. Unfortunately, we were told by the install team after installation that there is a manufacturing flaw in the Viking unit and so the stainless steel doors rub and are grinding deep scratches into both doors. The extensive delays caused damage to our wood floors from the old units leaking which was great effort to contain. And sadly the local Best Buy sales team has now told us that they steer shoppers away from Viking refrigerators because of quality concerns. Since delivery we realized the unit is also missing the bottom kick plate and a few weeks after delivery the ice has stopped working. We scheduled a replacement delivery which was set for August, but weeks later that again was cancelled by Best Buy with a request that we contact them to reschedule. Today we went to Best Buy, ordered a non-Viking unit which is scheduled for delivery in August. Wish us luck.