After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

My older pc was running VERY slow. Jason helped update some software and remove a good deal of…read moremalware the pc had built up over the years. Did a great, quick turn around for a reasonable price. Thanks, Jason!

Jason was awesome! Super good communication and efficiency…read more Reached out and he got back to me with times he was available immediately even when I had a somewhat inconvenient schedule. I handed my laptop off to him to be repaired (broken screen hinge) and he said he'd give me a quote within 2 days or so. He ended up giving me the exact price for the part needed as well as his service fee within less than 24 hours. And of course, I'm very happy my laptop is working again! :)

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

Superb service by extemely knowledgeable and friendly staff. I used their services twice: once with…read moremy main computer, and a second time with my laptop. In both instances the repairs were made reasonably quickly and at a fair prices. I can't recommend 1201 Computer Repair more highly. They're the absolute go-to place in Portland for computer repair.

Amazing service! They actually listened to what I needed my computer to do…read more When it was apparent that it was just too old to be useful, they transferred all my stuff to a microprocessor and gave that to me for the price of the repair. And they explained everything, in a way that doesn't make you feel like an idiot

Their help and honesty helped me get my Apple earbuds that were out of warranty by 15 days covered…read moreand replaced. Made an appointment with MacForce and when I got there to explain my problem they recommended that I speak with a senior Apple advisor, gave me the number and explained why calling them directly may help. I called the number they gave me, got connected immediately to a senior advisor who help me troubleshoot my earbuds but to no avail. Then directed me to visit an Apple Store where they can run a diagnostic. The Apple advisor gave my expired warranty an exception like the guy at MacForce said they may... and boom got my faulty earbuds replaced for free same day. The gentleman at MacForce saved me nearly $100. I am very grateful.

MacForce fixed my laptop display after my cat chewed both top corners! They were quick and friendly…read moreservice. A little spendy but isn't everybody these days?

I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe…read moreit was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.

Excellent customer service from Jason! I was visiting Portland for a week and something major…read morehappened to my laptop. I started blindly making calls and Jason called back quickly. He thoroughly explained the situation with my laptop, asked lots of questions, shared his knowledge and my chances of recovery versus repair costs versus buying a new laptop. In short, after his taking the time to explain all this to me, I came up with a plan of action. (Note: All his help over the phone was done without a guarantee of me coming into this shop!) I feel fortunate to have spoken with him. I highly recommend Jason and his business.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Communication can improve ! I called three weeks ago. Left a message and no reply. Computer…read moreis still down ( not working.). Anyone running a legitimate business would've at least called back and said, we're busy but, can schedule you in the future.

TWICE, i-5 computers had the obscure original HP power supply I needed for both an old laptop and…read morean old monitor. I had exhausted online searches, taking units into a big box computer store and while the power supplies fit, they didn't provide the right power. Darren had EXACTLY the right part. and both times. After each success, I should have also bought lottery tickets before the day ended... You need something, CALL i-5 computers.

Super nice guy! Appreciate him taking the time to check out my dell laptop. But unfortunately he…read morewas not able to fix it and get it to charge pass 67% Came in for that reason, and that reason could not be fixed. Gave my laptop an update which was nice

I brought my Alienware M1 R1 gaming laptop in for a Removal of element 31 and to have it replaced…read morewith PTM 7950. I also had a basic cleaning done. They were able to get that done and my cooling temperatures came down pretty significantly. I was pleased with the work and would use them again for any other computer issues.

I have relied on Gene twice to help me out of the messes I got myself into. He is so knowledgeable,…read morereliable, responsive, reasonable and calms a frantic customer. I would highly recommend his services, he is a computer wizard! Do not hesitate to give him a call when you need help!