I have always felt like the computer and IT industry was so weird and full of smoke and mirrors…read more Then I met this wonderful company, I have dealt directly with Nate & Joe and they are so good at explaining everything so I knew the full scope of work and what all was involved. Which I so appreciated. They also clearly have fun and love what they are doing, they were so excited to show me all the full functionality once the job was complete. ...and they were on time! All the time. Make Tekology your first call, they are the best.

Very disappointed with the support at Tekology. Needed new radio communicators at beginning of the…read moreyear and it has been exhausting trying to get it done. It has been 31 days of nearly daily contact with their office manager and we still don't have a working system at one of our locations. Can't even get a technician on the phone. Will be looking for a new company for our alarm monitoring and maintenance needs

In our business we have had Gabi come out several times at least over the last five years and one…read morefor one we get great service and great solutions for the issues we were having at the time. One time he installed a solid state drive on my laptop and it ran like lightning. Then, years later when I bought a new computer it didn't have a solid state drive and it was driving me crazy. Gabi installed another solid state drive and I have been enjoying it ever since. The whole process was seamless both times. Another time I was helping my mom in another state and my computer was totally dead. I couldn't start it or get it to do anything at all. I called Gabi and we tried a few solutions to no avail and then he recalled a possible solution that he had never had to use and it worked like a charm! I was up and running once again!! : ) Gabi is a very personable guy that takes pride in his work and always finds great solutions! I recommend him to anyone who needs a professional IT guy / computer repair.

Amazing IT support for the small business I work for! Always prompt, courteous and efficient!…read more Nathaniel has helped our office manage our IT systems for over 3 years and we couldn't live without his support! Perfect solution for small to medium sized business needs that does not need or want to have IT on staff but still needs the support. I fully recommend Direct Tech Solutions for all of your IT needs!

Awesome awesome Skyen... PC magicians for us non-techno business owners!…read more I initially contacted Skyen to step up my PC security since I am a small business owner working in a field that demands high security for documents/emails filled with non-public information. My area of expertise is for my business and not in computer software so Skyen came to my office to check out my current set-up and to discuss my options. Marc was wonderful.... patient, super knowledgeable and dedicated to finding the best solution for my needs at a price I could afford. Enter Jeff.... Amazing wonderful PC Wizard Jeff. He was the technician responsible for migrating my email to another safer platform on my PC, all done remotely. Can't believe how complicated the work was (given my email situation) but he did it all. And lucky me, Jeff took care of the work without me having to stick around (read that: I got to go to my jobs [read that: earn money] without having to stick around the office). And once the migration was done, Jeff patiently showed me how to navigate my new email system. There were a few follow-up tweaks that he took care of too. Can't say enough great things about the work that was done or how I was treated. REALLY REALLY appreciate the service! And now I am in total compliance with my industry requirements. Thank you Skyen!

With the exception of Jeff - The Worst and most unprofessional group of IT people I've ever seen or…read morehad supposedly "provide" IT services. I'd recommend that you to totally steer of the entire organization regardless of what City or State there operating in today. You don't have to look farther then how they've treated their past customers.

This is my second time with this business. Guess, second time shame on me…read more His follow thru the first time around was not impressive. I bought a piece I didn't need and he dropped the ball on helping me find a receiver for my system. He was over 1/2 hour late to our appointment this past weekend (Saturday morn). I paid him the full $40 (his per hour rate) for 1/2 hour appointment. Our antennae didn't seem to be pulling signal. He removed the DVD player from the converter box and the signal came thru. It lasted for the remainder (5 min) our appointment, then died when he left, and no signal for remainder of Saturday. I texted and called prior to his closing hours. I received a text 4 hours later he would be contacting me Sunday morning Sunday came and went. 4:30 Sunday afternoon I called and left a voice mail. Still waiting for contact. Since then I've fixed the issue--connected the antennae directly to the TV, which should have been done from the get go. You are much smarter than this guy and deserving of good customer service, take my word for it. Spend your time and money elsewhere.

I called in a panic Monday morning and Jeremy was there by 11am. By 1pm everything was back up and…read morerunning. My staff and I agree that not only is he knowledgeable but he's not condescending. He explains things well. Jeremy at NW Tech Solutions is our IT guy. I'd highly recommend him.

So.... Not sure what happened to this company. They used to be great. Then I was having problems…read morewith my computer they could not fix. They decided to re-install the operating system. I reminded them that I had program data on my C-drive that needed to be saved. But they did not make a backup and wiped out all the information I needed to have saved. The apology I received was "We are very sorry, but at least we learned something from this." And now - and this is important for everyone - since they gave me a new operating system, they made it so I cannot install anything without administrative permissions. As a CPA working with tax and accounting software that update often, this is ridiculous. Right now I have to update my accounting software. By the time I got my boss to drop what he's doing and come to my office to enter the admin password, the accounting software said I aborted the install. So do it all over again, but the accounting software is not very patient and now by the time it's ready to install the updates, my boss is back in his office and here we go again. I've been told that this is something ATS will do on all their clients' computers when they get new computers or setups. Beware CPA firms. You will be wasting two people's billable time just to be able to install required updates on your software if you use this company. Maybe they are all like this. Hopefully our firm will find another IT company soon! Because this is ridiculous.

I have a hotel and a few fine eating establishments as well as a bar and ATS has been servicing us…read morewith their TOPs program for years. I really hate when competitors write fake reviews such as the one-star review here. I want everyone to know these guys are great and are the most organized and proficient operation I have seen. Over the years we have face about every possible computer problem known to man and these guys had us back up and running about as fast as you can. I can't say it was instantaneous as we have had some bad self-induced computer problems but TOPs is an all you can eat program meaning we pay one price and they fix everything. They have lost money on us at times I am sure.

Top quality network service and computer repair for a fair price - I cannot imagine having anyone…read moreelse work on my equipment for me. I have known Shawn and crew for 13+ years and he knows his stuff, having had him build my first desktop for me back in the late 90's and utilizing his services since. Anytime I have needed his expertise he has been there for me without fail and I can always count on him to bail me out of a situation when they arise. I no longer have the business I had owned and operated that he assisted me with - having sold it a few years ago - but this is one contact I will keep for my future enterprising endeavors that I am working on getting off the ground. I cannot recommend this company enough to anyone looking for a company with integrity and dedication to keeping your business or home computers and network running at optimal performance.

My elderly mom lives in Vancouver and since I live across the river in Portland, we rely on email…read moreto stay in touch throughout the day. When her computer was infected with a virus I couldn't contain, my primary means of communication was disrupted and I needed help. I did some quick research online, decided to call 4byte4 and Shawn answered. I told him my problem and he said he'd check with his tech guy. Called me back in 5 minutes, walked me through what to expect and set up an appointment for a house call. Two hours later, my mom's computer was running again. I'm very pleased with the level of service - Mom said the "young man was very nice and got it all done in under an hour to save us some money" - and the price. Want to say thanks to Shawn and his crew for treating her so well and making my life a little easier in the process.

Damascus computers is a great place. Ray has been doing all…read moreof my computer work ever since I found him about 10 years ago, when he opened his shop in Damascus. He has built new computers for me, repaired & refurbished laptops, found solutions to Sticky problems I had & helped me with software problems. Ray is knowledgeable, helpful, friendly and a great resource !

i only saw good reviews on Facebook. so i went here because…read morei had not had much luck other places. took my all in one in and just said do what you do. not knowing what to expect I got a fair price better than expected. great service 2 day turn around. and my computer is amazing fast. thank you very much.

I brought my Alienware M1 R1 gaming laptop in for a Removal of element 31 and to have it replaced…read morewith PTM 7950. I also had a basic cleaning done. They were able to get that done and my cooling temperatures came down pretty significantly. I was pleased with the work and would use them again for any other computer issues.

I have relied on Gene twice to help me out of the messes I got myself into. He is so knowledgeable,…read morereliable, responsive, reasonable and calms a frantic customer. I would highly recommend his services, he is a computer wizard! Do not hesitate to give him a call when you need help!