Awesome awesome Skyen... PC magicians for us non-techno business owners!…read more I initially contacted Skyen to step up my PC security since I am a small business owner working in a field that demands high security for documents/emails filled with non-public information. My area of expertise is for my business and not in computer software so Skyen came to my office to check out my current set-up and to discuss my options. Marc was wonderful.... patient, super knowledgeable and dedicated to finding the best solution for my needs at a price I could afford. Enter Jeff.... Amazing wonderful PC Wizard Jeff. He was the technician responsible for migrating my email to another safer platform on my PC, all done remotely. Can't believe how complicated the work was (given my email situation) but he did it all. And lucky me, Jeff took care of the work without me having to stick around (read that: I got to go to my jobs [read that: earn money] without having to stick around the office). And once the migration was done, Jeff patiently showed me how to navigate my new email system. There were a few follow-up tweaks that he took care of too. Can't say enough great things about the work that was done or how I was treated. REALLY REALLY appreciate the service! And now I am in total compliance with my industry requirements. Thank you Skyen!

With the exception of Jeff - The Worst and most unprofessional group of IT people I've ever seen or…read morehad supposedly "provide" IT services. I'd recommend that you to totally steer of the entire organization regardless of what City or State there operating in today. You don't have to look farther then how they've treated their past customers.

I have always felt like the computer and IT industry was so weird and full of smoke and mirrors…read more Then I met this wonderful company, I have dealt directly with Nate & Joe and they are so good at explaining everything so I knew the full scope of work and what all was involved. Which I so appreciated. They also clearly have fun and love what they are doing, they were so excited to show me all the full functionality once the job was complete. ...and they were on time! All the time. Make Tekology your first call, they are the best.

Very disappointed with the support at Tekology. Needed new radio communicators at beginning of the…read moreyear and it has been exhausting trying to get it done. It has been 31 days of nearly daily contact with their office manager and we still don't have a working system at one of our locations. Can't even get a technician on the phone. Will be looking for a new company for our alarm monitoring and maintenance needs

I got a call from Scott today. He seems like a great guy! It matters to me that he cares when they…read moreget a poor review. (1 star on Aug 10th) I believe that had we not already gone a different direction, he would've tried to make it right. To be fair: they did give us a loaner machine while they were trying to find the hard-to-find parts to repair it, but we struggled with it as well. I would have liked to have seen them act faster to resolve the situation, since our business depends so heavily on printing contracts, and do a better job at communicating when you are unable to meet estimated repair time frames. From the beginning, we struggled with this machine, and it was very disruptive to our business, causing employees, who were already dealing with higher than normal volumes, additional stress. 2 more stars for calling me to see what they could do differently next time.

We were having trouble with our old Savin copier; it had jammed badly, and we tried to follow the…read moreinstructions on the inside cover to get it unjammed. The instructions made absolutely no sense at all, so we called the company we'd done business with before. We got nowhere with them even after spending an hour of our valuable time on the phone with them. So I went online and saw the listing for Copy Machine Specialists which looked promising. This was on a Friday, and within five minutes we had an appointment for the following Monday. Wowzie! Scott was right on time, friendly and personable, and he really knows his machines. It took a bit of figuring things out, but Scott was able to get the problem solved. He didn't give up until he got the machine working properly again. He explained everything that he was doing and what the problem could be. He dusted out the lower part of our copier, and made sure the drum wasn't icky with stuff, too. I can't say enough about the quality of service that we received, and we're so happy that we chose to call Scott's company. Scott really knows his stuff, and we wouldn't hesitate to call him again should our copier need something else. His price was extremely reasonable, too. Thank you, Scott!! We're very grateful for the help you gave us as well as how quickly you got out here.

Aston was quick to respond to emails. After getting a better quote from him than the other places…read morehe came to us to build our son's new computer. He even let the kiddo sit sit in on it to learn. He was fast, friendly and did a great job. We highly recommend.

I had a great experience having Aaron build my PC back in 2021 -- so much so that I'm now a…read morereturning customer looking to have him put together my new, upgraded build. He was very professional and clearly knew what he was doing. Highly recommend seeking out his services if you're in the market for computer repair/building

Wolex was very fast in responding. Although he is not able to provide the type of services i was…read morelooking for, he did offer many options and on top of that, advised me to look into other possibilities that might cause my printer to fail. All of these without charges. Thank you!

Sean is amazing! I was having trouble finding someone to take on this task, but Sean stepped right…read moreup and did a truly professional job. In this day of telecom everything, we all need someone as nice and reliable as Sean.

Excellent fast and friendly and affordable service! The owner is extremely knowledgable and a very…read morepatient teacher. We solved my problem over the phone in a very short time. I highly recommend!

VERY disappointed. I sent Christian my laptop last December (1yr ago) to have him clean up my hard…read moredrive. I provided him my business laptop with all of my important documents and included my 2010 Microsoft Office Suite that I paid over $100 for at Costco. Everything seemed promising with the situation until I got my laptop back. Apparently, some rare situation occurred while "scrubbing" the computer that wiped everything from my computer. All of my marketing material, invoices templates, financials and clients receipts. I was obviously upset by the situation, but also was also tried to be understanding knowing that *#$% does happen. The worst part was the way Christian handled his big mistake. He also said he would come over to help try and recover the lost documents. He NEVER came back to help despite reaching out to him about it on multiple occasions. Then, I had to contact him to negotiate down the price and still wound up paying $300 somehow. I am pretty sure I could have cleaned everything off in no time flat with no technical experience and could have properly had my serviced for less. I had to spend countless hours re-creating the lost documents as result. It made it even more challenging since I was stuck using the limited Open Office version during the process since Christian wiped off my Office suite from my computer. Christian promised to replace the lost Microsoft Office copy. After much time, he finally sent over a Office version via email (didn't bother trying to meet up in-person to install) and the copy turned out to be invalid. I then followed up with him on multiple occasions to try and get another copy and never heard anything in response. I am STILL with out a replacement copy of Office and am still awaiting a response on how this will be fixed. Overall, very poor customer service, charged for destroying my documents, and showed little to no remorse through his inaction's following the mistake. I do NOT recommend.

From the first time I met John at a common networking group it was clear he has a passion for what…read morehe does and cares about helping his clients solve their technology issues! I am not in the tech industry but consider myself computer savvy. So since that time - the more I have gotten to see him speak and interact with our group the more I also realize he is a true student of his profession and obviously highly skilled. I highly recommend John to anyone looking for computer, network and technology help.

We called to say that our computer was running slow and we needed help. They came out spent 20…read moremins, charged us $125 and said that our computer was running slow and that we needed to add RAM. Thank you for nothing.

Tim was super quick to get back to me and willing to spend the time to troubleshoot over the phone…read morebefore diving into the payment side. I lost a bunch of files by accidentally deleting them from my flash drive and Tim helped keep me calm. I ended up redoing the work I lost but would use this company again.

Several years ago, I hired Tim to do some computer repairs and optimization for me and was very…read morehappy with his services. More recently after starting up a small business, I decided to purchase a newer but used computer. I wanted it optimized and checked for any issues and remembered how pleased I was with Tim's previous work. The new computer was up and running again in no time. When I had looked him up again, I noticed that he also offers Quickbooks consulting services which I was also in need of. After discussing this with him, he offered to do Quickbooks training and help setup my companies' profiles. I decided to give the training sessions a go, and I am so glad I did. Getting one on one, step by step guidance during the process has been unbelievably valuable. I also find his teaching methods to be quite effective. I have a finance degree, so I'm familiar with accounting principles, but I knew one small error in the Quickbooks process could spell disaster down the road. I'm glad I spent a little money up front to learn the software properly instead of having to pay big bucks in bookkeeper and accountant fees to sort things out down the road. In another session or two, I should be up and running, but I'm keeping Tim's number on speed dial. I'll definitely continue to use his services in the future. Thanks again for all the help Tim!