Chris and his team are the most marvelous!…read more He has helped me with a variety of computer issues, from back-up, to webdesign, to repair, to listening to me when I just want to yell at my computer :) He's great, patient, and is an expert at what he does. I highly recommend him to anyone who'd like to keep their business running smoothly!

I took my personal laptop in to Metro PC works after getting a recommendation from my boss…read more Chris was super nice on the phone, said his shop guy George would take care of me. I spoke with George when i dropped the machine off. Told him what i wanted. Asked him about the hardware that they use, which was in line with my research. They did the MS 10 install and data migration, which was difficult because the old drive had a corrupt sector. George was able to work some magic and retrieve the data. He also tested everything, installed some free AV software that runs in the back ground without being resource hogs. I totally recommend Metro PC Works. I am particular about who i trust my machine with, and will definitely use these guys again. They are courteous, knowledgeable, trustworthy, and priced reasonably. They also did not try to over sell me. Quick and communicative about time and process. Thanks guys!

I have always felt like the computer and IT industry was so weird and full of smoke and mirrors…read more Then I met this wonderful company, I have dealt directly with Nate & Joe and they are so good at explaining everything so I knew the full scope of work and what all was involved. Which I so appreciated. They also clearly have fun and love what they are doing, they were so excited to show me all the full functionality once the job was complete. ...and they were on time! All the time. Make Tekology your first call, they are the best.

Very disappointed with the support at Tekology. Needed new radio communicators at beginning of the…read moreyear and it has been exhausting trying to get it done. It has been 31 days of nearly daily contact with their office manager and we still don't have a working system at one of our locations. Can't even get a technician on the phone. Will be looking for a new company for our alarm monitoring and maintenance needs

Excellent fast and friendly and affordable service! The owner is extremely knowledgable and a very…read morepatient teacher. We solved my problem over the phone in a very short time. I highly recommend!

VERY disappointed. I sent Christian my laptop last December (1yr ago) to have him clean up my hard…read moredrive. I provided him my business laptop with all of my important documents and included my 2010 Microsoft Office Suite that I paid over $100 for at Costco. Everything seemed promising with the situation until I got my laptop back. Apparently, some rare situation occurred while "scrubbing" the computer that wiped everything from my computer. All of my marketing material, invoices templates, financials and clients receipts. I was obviously upset by the situation, but also was also tried to be understanding knowing that *#$% does happen. The worst part was the way Christian handled his big mistake. He also said he would come over to help try and recover the lost documents. He NEVER came back to help despite reaching out to him about it on multiple occasions. Then, I had to contact him to negotiate down the price and still wound up paying $300 somehow. I am pretty sure I could have cleaned everything off in no time flat with no technical experience and could have properly had my serviced for less. I had to spend countless hours re-creating the lost documents as result. It made it even more challenging since I was stuck using the limited Open Office version during the process since Christian wiped off my Office suite from my computer. Christian promised to replace the lost Microsoft Office copy. After much time, he finally sent over a Office version via email (didn't bother trying to meet up in-person to install) and the copy turned out to be invalid. I then followed up with him on multiple occasions to try and get another copy and never heard anything in response. I am STILL with out a replacement copy of Office and am still awaiting a response on how this will be fixed. Overall, very poor customer service, charged for destroying my documents, and showed little to no remorse through his inaction's following the mistake. I do NOT recommend.

So.... Not sure what happened to this company. They used to be great. Then I was having problems…read morewith my computer they could not fix. They decided to re-install the operating system. I reminded them that I had program data on my C-drive that needed to be saved. But they did not make a backup and wiped out all the information I needed to have saved. The apology I received was "We are very sorry, but at least we learned something from this." And now - and this is important for everyone - since they gave me a new operating system, they made it so I cannot install anything without administrative permissions. As a CPA working with tax and accounting software that update often, this is ridiculous. Right now I have to update my accounting software. By the time I got my boss to drop what he's doing and come to my office to enter the admin password, the accounting software said I aborted the install. So do it all over again, but the accounting software is not very patient and now by the time it's ready to install the updates, my boss is back in his office and here we go again. I've been told that this is something ATS will do on all their clients' computers when they get new computers or setups. Beware CPA firms. You will be wasting two people's billable time just to be able to install required updates on your software if you use this company. Maybe they are all like this. Hopefully our firm will find another IT company soon! Because this is ridiculous.

I have a hotel and a few fine eating establishments as well as a bar and ATS has been servicing us…read morewith their TOPs program for years. I really hate when competitors write fake reviews such as the one-star review here. I want everyone to know these guys are great and are the most organized and proficient operation I have seen. Over the years we have face about every possible computer problem known to man and these guys had us back up and running about as fast as you can. I can't say it was instantaneous as we have had some bad self-induced computer problems but TOPs is an all you can eat program meaning we pay one price and they fix everything. They have lost money on us at times I am sure.

I used, I believe his name was Andrew, to take my old stuff off my computer because the on/off…read moreswitch wore out and I needed a larger hard drive. I wanted 2 CD ROM drives for copying CDs. He told me he had a case with only one. I said I could live with it. I realize that I had the work done several years ago, but the USED case has been a pain in the ass from the start. I was stupid in that I didn't ask him for an estimate. I'd say he was here for about 2 hours. The new "box" was much smaller and harder to reach than the old tower. Within 10 months, the motherboard was gone. Also, several programs that ran well on my old computer did not work properly after he finished transferring my data. Next problem? Because he used a box discarded by someone else (he has a storeroom full of this crap), the on/off switch stopped working. I took it to 1201 (an excellent repair shop). They fixed a couple of things which I can't recall now and called to say I could save some money if I were to use the reset button to start the computer. I did. Tonight, a power surge wiped that out. I now have a computer that won't start. Back to 1201 I go after paying this total waste of time Mad Dog Computer person $700. I have two recommendations. Don't have this place rebuild or build a computer for you. And, get a Mac, which weathered the power surge with no problem. I much prefer Macs to PCs.

Update on the repairs and rebuilding since June 2010…read more ***************************** The work done by Mad Dog is exceptional. My laptop is still running without any new problems since the repairs. It has been 18 months now and not a single problem!!!! Thank you. My business colleagues and I will continue to give you business!

From the first time I met John at a common networking group it was clear he has a passion for what…read morehe does and cares about helping his clients solve their technology issues! I am not in the tech industry but consider myself computer savvy. So since that time - the more I have gotten to see him speak and interact with our group the more I also realize he is a true student of his profession and obviously highly skilled. I highly recommend John to anyone looking for computer, network and technology help.

We called to say that our computer was running slow and we needed help. They came out spent 20…read moremins, charged us $125 and said that our computer was running slow and that we needed to add RAM. Thank you for nothing.

I got a call from Scott today. He seems like a great guy! It matters to me that he cares when they…read moreget a poor review. (1 star on Aug 10th) I believe that had we not already gone a different direction, he would've tried to make it right. To be fair: they did give us a loaner machine while they were trying to find the hard-to-find parts to repair it, but we struggled with it as well. I would have liked to have seen them act faster to resolve the situation, since our business depends so heavily on printing contracts, and do a better job at communicating when you are unable to meet estimated repair time frames. From the beginning, we struggled with this machine, and it was very disruptive to our business, causing employees, who were already dealing with higher than normal volumes, additional stress. 2 more stars for calling me to see what they could do differently next time.

We were having trouble with our old Savin copier; it had jammed badly, and we tried to follow the…read moreinstructions on the inside cover to get it unjammed. The instructions made absolutely no sense at all, so we called the company we'd done business with before. We got nowhere with them even after spending an hour of our valuable time on the phone with them. So I went online and saw the listing for Copy Machine Specialists which looked promising. This was on a Friday, and within five minutes we had an appointment for the following Monday. Wowzie! Scott was right on time, friendly and personable, and he really knows his machines. It took a bit of figuring things out, but Scott was able to get the problem solved. He didn't give up until he got the machine working properly again. He explained everything that he was doing and what the problem could be. He dusted out the lower part of our copier, and made sure the drum wasn't icky with stuff, too. I can't say enough about the quality of service that we received, and we're so happy that we chose to call Scott's company. Scott really knows his stuff, and we wouldn't hesitate to call him again should our copier need something else. His price was extremely reasonable, too. Thank you, Scott!! We're very grateful for the help you gave us as well as how quickly you got out here.

If anyone is in need of web design or even help with your small business online world. Give Miguel…read morea call/email. This man is a wizard with this online/web development game. He is helping me with my small business/website. He is absolutely awesome to work with. Highly recommend him.

Web Semantics is a very professional and reliable company. They are prompt to respond to inquiries…read moreand always meet project deadlines. Thank you Miguel and Web Semantics for your help and dedication to our projects.