My experience was absolutely fantastic. I needed help with replacing a cracked screen on a laptop…read more I'd previously talked to Geek Squad and one other company in the area. Neither could give me an estimate--they needed to ship the laptop somewhere else and *then* they could give me an estimate. Portland Support gave me an estimate within an hour of me dropping it off. They did a phenomenal job with the repair for a reasonable rate. As an added bonus--their office might be my favorite office to visit. They have the coolest collection of posters I've seen. I will very happily only use them in the future.

My laptop would not start up. I called Grant and, on the phone, he walked me through the steps to…read moreremove the battery and get it back up and going. I was a first-time customer. With fast, friendly, expert service like this there is no need to look elsewhere.

NO NEW RESIDENTIAL CUSTOMERS…read more Not a review so much as a comment: I just called to see if I could get some help with upgrading my Mac to add needed memory. The voicemail states that the business is no longer supporting new residential customers (only existing residential customers with support plans). I very much appreciated the clear message so I didn't waste time leaving a voicemail and waiting on a return call. Now back to Yelp to try and find someone else.

Crazy fast response time!…read more We had a simple hard drive replacement and the staff provided us with several options (giving details on what each would cost and performance). Would we use again? Heck yes we would!!

Michael is a true professional and a pleasure to work with. He has a strong technical knowledge of…read moreall things computer-related, is very friendly, and offered great recommendations to help extend the life of my older desktop since it can't be upgraded to Windows 11. He was able to come out to my home the following day after I reached out, and had everything up and running within an hour. My initial issue was a Windows startup/boot problem - Michael went above and beyond in his approach. He ran a full system diagnostic of my PC to ensure everything was optimized and functioning properly. He also created a thumb drive backup recovery solution so I'm covered if any issues come up in the future. It's great having a reliable *MOBILE* resource for PC support, and I'd absolutely recommend Michael / Easy Tech to anyone dealing with computer issues. Mahalo Michael!

Michael came to my home and everything wrong with my HP computer. He was very knowledgeable and…read moretripple checked his work. As a senior citizen with a permanent disability I was very pleased to find a technician who would do housecalls and was willing and able to crawl under my desk. Whenever you need tech support please contact Michael the owner of Easy Tech Help PDX.

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

Jeff and his team have been super responsive in the month or so that we've been working with TTC…read more The services his team have provided covered the layout and deployment of IT services at our new office--rack setup, LV data runs, computer setup, Sharepoint and email migration. There have been the usual issues along the way with our scope of deployment; Jeff and his team have responded quickly and professionally.

I have always found the staff at Tier Two to be accommodating and not belittling my lack of…read morecomputer knowledge. They don't demand immediate payment for service, rather billing out with expectations of payment within 30 days. Very generous! Also, they are happy to walk me through all and any changes I needed, making it simple and easy. Great resource!

Mousa at Unitech is the best! He is very fair and reasonable with his fees, he is very quick to…read morediagnose an issue, and he has years of experience that he uses to solve your problem. I can't recommend him highly enough. He goes above and beyond whatever you ask him to do.

Great service and repair on my HP laptop. Kept me in the loop when he diagnosed the issue, when he…read moreordered the part, estimated pickup and called before the estimated pickup. Highly recommended.

They revived my pc when I thought there was no hope. They even stayed after closing until it was…read morefixed. Glad I found this place, and the service was amazing. Super nice guy, we actually chatted a bunch while he was fixing my CPU. 10/10 would recommend

Called in asking if they were buying pc parts (because listings everywhere online say they do)…read more Whomever picked up the phone, who then tells me is the owner at the end but we will get to that part, he had told me, "not traditionally but at times." He sounded so disappointed I wasn't into buying, I mention the 8GB GTX 3070 I have and some high latency DDR4. He just sticks to the ram and says he doesn't buy it, then I reiterated the 3070-- you could tell he perked up. "Oh! You have a 3070?!" I tell him, "Yes, that is what I said." I ask his going rate, he just wants me to throw out a number-- mind you, I had no idea this is the owner (apparently). I ask again, his rate-- he wants to tell me that before he can offer he has to run tests and the tests could in fact take days. Days?! Now, I've ran a shop like this before. I have a background in CIS. I know the tests necessary, a benchmark, a processing overview to check for spikes-- simple things. Never takes, DAYS. I ask, "When was the last time you bought a 3070?" He replied, "a few days ago." I ask him how much he gave, he told me, "100 bucks." I admittedly scoff, I wanted more like 225, I ask him to meet me in the middle at 150. He wants to tell me more about his tests. I inquire further on these, "tests." He is now coping a attitude, wants to let me know he is the owner and at this point he isn't interested and he wouldn't be, "dropping the things he needs to do to run a business." Well, I'll tell ya what, I wouldn't want to shop at a place like this and though I wouldn't be still willing to sell to them-- nah, nah.. Not with that attitude and such a pretentious way to talk to potential customers. Shoppers be warned, and I'd recommend if you go to buy-- ask to test products for a couple of days before paying.

Josh- My son came…read morehome, fired up his "home build" and it worked!!!! ;) Thank you so much!!!! He needed this win. You are without a doubt the most savvy, caring, and efficient person in your field. We had been stumped on that bios problem for two weeks; you resolved it as a walk-in within the hour....and he's calling his buddies about how he magically got a second ram card ;). That's insanely fast and resourceful. I'm hugely indebted to you. I owe you.

Josh gave me a free diagnostic for my pc that I brought in. Very helpful, offered to sell me some…read moreparts needed, and didn't charge me despite hopefully finding the problem. Highly recommend!