Al is the consumate professional & did everything I asked of him. My computer works great now!…read moreThanks again Al! Mike Rogers

My computer kept getting slower and slower. I did what I could, ran malware software, disc…read moredefragmentation, file clean up. Nothing helped. So, a friend at work told me about Al, I sent him a text message just to inquire if he serviced computers in my area (he did). He responded within about an hour. We set a time for him to come by the house and do a preliminary diagnosis of the problem. My thoughts were with everything I had done meant my hard drive was crashing. Al came over on the scheduled time and day, maintaining regular text updates (which I found to be very professional). Once he arrived, and started doing whatever it is he does, (internal tinkering is not my thing unless it's a Harley) and soon discovered it was in fact the hard driver crashing. Al explained to me that my hard drive was a mechanical one with moving parts and due to it's age was wearing out. Al said it could last another year or go out in a week. Okay wide range there, however, it was true. Just like carbureted Harleys, over time they wear out. Al suggested changing out the hard drive and updating to a SSD from a HDD. He said it would be faster and have a much longer life span because it has no moving parts. Okay, that sounded good to me. So right there on the spot he gave me my choices, 1TB, 2TB, or higher, which ever I wanted. Gave me the prices and I decided on the one I wanted to go with. Now, here is where Al's integrity and professionalism comes into play. He was explaining to me the inner workings of my system, and how I had room to expand my memory to much more than I currently had and a few other upgrades as well. He gave me the pricing on those also, however, Al then told me he did not recommend the additional upgrades as I'm not a gamer and did not really need the added upgrades unless I really wanted them. He also told me I could get them down the road if I decided I really wanted them. Then Al told me NO charge for him coming out and performing the initial diagnostic check. We agreed on pricing, he ordered the SSD right there on the spot. Now this was a Thursday evening. Said he'd have everything on Saturday; however, I could continue to utilize the computer until then. Al called the next day and asked if he could come by and pick up the computer. I said yes that would be fine. He said he would need it for a few days in order to install the new drive and clone the old one. He called Saturday; said he was working on it found a few other issues that he was going to correct while he had it (no extra charge). al called Saturday evening said my computer was done and could he drop it off Sunday. He showed up with my computer set it up, ran a preliminary and everything was fine. He added a few features that I did not have before, which I am still experimenting with. Al's pricing was spot on, extremely reasonable, his work is impeccable, his integrity and professionalism is among the best. And in my culture, obtaining this level of respect is not easy. That said, I highly recommend mobile computer doctor (Al) any and all of your computer needs. you can bet I will put the word out favorably to the MC community at the mobile computer doctor should be the only one to work on our systems and can be trusted. Appreciate the integrity and professionalism Al, you now have a customer for as long as you're in business. Much respect, sir.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

Gabe at Dapper IT Services was fantastic to work with. I reached out about issues with my external…read morehard drive, and he was able to accommodate me on short notice. He was extremely knowledgeable, particularly with my Mac, and took the time to explain what he was doing and walk me through the troubleshooting process. What stood out to me was his combination of professionalism and personality. He was direct and efficient, but also friendly, patient, and easy to talk to. Communication was responsive, pricing was reasonable, and I felt like I was in very capable hands. I would absolutely recommend Dapper IT.

He was extremely helpful in laying out options & helping weigh big decisions. he has offered to…read morehelp me set up a used MacBook Air

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

Jeff came through for us big time. A pleasant man of high…read moreintegrity and perseverance who worked his way through a tough combination of old and new technologies to transition our old Tivo Roamio to a new Tivo Edge. This happy customer gives him highest recommendation.

Jeff came to my home and spent the whole day helping me scrub old computers for donation and worked…read moreon my new computer that kept sending me pop-ups saying my memory was full. He helped me save a bunch of pictures I thought I would have to delete for more space, and removed extra programs and apps that I did not want or need. He was honest and up front about cost, which was very reasonable for someone who actually came to my home and listened to what I needed done and asked questions, because I don't always know what the heck I'm talking about when it comes to computers. I really appreciated his attention to detail and making sure that I wouldn't lose any of my pictures or memories.

I want to start by extending a heartfelt thank you to the team at Flux Computer. Jason, I believe…read moreit was, provided the best support I could have ever asked for and I was not even able to have him repair my Laptop. I called on 11/22/24 because my laptop would not boot up. I have an Alienware M15 R7 and received the 2 red, 3 blue issue. Jason let me know he could not service my laptop because they are backlogged with work. He did, however, walk me through, step by step, what to do to check and diagnose the issue from Friday - Saturday via phone calls and text messages. It was a great learning experience for me, and as well, a testament to the reviews that have been left on here previous to mine. I would /highly/ recommend this business for any computer issues, as they will go above and beyond, to ensure you receive service, even if they cannot work on your computer immediately. Going forward, this will be the only place I go to, in the Portland Area, to have my electronic devices worked on. Thank you again for the superb customer service, Flux Computer Repair.

Excellent customer service from Jason! I was visiting Portland for a week and something major…read morehappened to my laptop. I started blindly making calls and Jason called back quickly. He thoroughly explained the situation with my laptop, asked lots of questions, shared his knowledge and my chances of recovery versus repair costs versus buying a new laptop. In short, after his taking the time to explain all this to me, I came up with a plan of action. (Note: All his help over the phone was done without a guarantee of me coming into this shop!) I feel fortunate to have spoken with him. I highly recommend Jason and his business.

Oh my gosh. Jeremy is a gift. He was SO HELPFUL…read more We called him on Monday and he was able to come out on Tuesday morning. He was a few minutes late, which wasn't a big deal at all, especially since he called and let us know he was running late. He set up my employer's new computer for her, and helped transfer all the old files and he installed all the programs we would need. He was also incredibly helpful the day after the install, when we were having trouble finding some programs. He had us log in to his online IT help account, and took care of our problems remotely. I would 100% recommend Jeremy and CloudMinders to anyone else with computer problems.

Dependable, worth every penny. One less thing I have to worry about. Appreciate Jeremy and his…read moreteam!

Great experience having my daughter's laptop repaired ahead of promised schedule and on budget just…read morein time for her CCC classes' finals! Highly recommend this business!

I read Bill's website and his reviews, my initial impression was it's too good to be true! I…read moredecided to give him a call. I am very happy I did! He has fixed several things on my business computers. I have had him work on my printers and scanner. He is getting a lot of my computer tasks completed. Bill is very knowledgeable, patient and professional. I will continue to use his sevices and I highly recommend him!