I love having these guys as support. Setting up new laptops with your specific company information…read moreand systems is easy and worry free. I have not had an issue getting someone on the phone when I need something urgently, and everyone is always nice to talk to. They even try to help when you have unique IT related questions or need unique software requirements in order to do your work more efficiently. For example, I was in need of a specific pdf software that had more specificity when it came to converting excel documents to PDF. They went out of their way in order to accommodate me and took it upon themselves to continue to research options for me. They also make sure that all of our computers are backup up regularly so if there are any issues, we are able to securely obtain our data. I would recommend them to anyone who is looking for IT support for small to large size companies.

Ignition is the best IT firm I have ever worked with in my 10+ year career. As a director of an…read moreenvironmental non profit, we needed to have tech support but could not afford a package with all the "bells and whistles." Noam and his team worked with us to find an appropriate package with a great level of service. The onboarding process was fast and efficient (even despite the IT mess our last provider left us with) and Noam and his team are quick to respond to every email, service request and frantic phone call they have received from us.  Everyone we have worked with (Mitch, Cyan, Ella, Matt, SJ) has been extremely friendly and knowledgeable.  They have helped us with larger projects like bringing our server onto the cloud (because its no longer 1994) as well as smaller projects like making sure our computers are up to date. Not everyone at our organization is particularly tech savy and they have spent countless hours working with my team members to talk them through simple processes. As a small, cost conscious non profit we love that Ignition checks in with us as the price for a project rises and is efficient as possible while still providing excellent service. We would not be able to do our work without them and for that we are very grateful. Thank you Noam and Ignition!!

One of my keys on my laptop keyboard came off and for the life of me, I could not figure out how to…read morefix it. I have been living with this problem for a few months now, but finally today I decided to get it fixed. I fired up my Yelp app and Sydewayz was the first to pop up with many positive reviews so I decided to give it a go. I called the store prior to my visit and asked if they could fix the key. The gentleman on the phone was very courteous and informative and he let me know that if he did have the key for my Samsung laptop, he would be able to repair it for about $15 and it would be done in 10 minutes. A few minutes later, I stopped in and Yak took a look at my keyboard. He told me apologetically that he did not have the key and asked if I wanted to use another key on my laptop (that gets less use) temporarily for the broken one (the one that does get used a lot). I declined this as I wanted to make sure all my keys on the keyboard would work. He fidgeted a bit more with this broken key and within second, he was able to fix the key! He then said, "well, I wish I had tried that first before giving you the information I did." We both laughed and then he told me, "not sure how long this will last (as the bracket under the key is still broken), but it will hold for now." He was also kind enough to refer me to another computer repair store and even wrote down the address for me. Yak was super nice, helpful and professional. I would highly recommend coming here to get your computer serviced as Yak will give you honest and courteous service. Thanks Yak for all your help and hope your business will continue to thrive for a long time! We need more people like you in this world!

I brought my HP tower in for an update and paid $90.00 for that. I brought my Macbook pro into the…read moreshop before Covid-19 hit. because it was not working. I recieved 1 text message from them and nothing more for 1 month straight . A woman answers the phone but no one ever returns your calls back at all. I've called them for 1 month straight. No one has time for games but, they were open 1 moment in the month of June to give away 200 laptops. KMEL gave this company all the glory that day. I still have never recieved a call back to pick up my HP tower or my Macbook pro. I would appreciate my items back and stop playing hide and seek. The courts system won't be closed forever and when they do open up if I dont have my property back I will take you to small claims court. I will never recommend your business to anyone ever. Karma comes for everyone.

I needed a dual monitor setup since I'd started working from home, and didn't know where to start…read moreor what to get. I heard back so quickly, and they asked all the right questions to help me figure out what monitors I needed for my set up/space, the type of stand I needed for my desk, and cables I'd need - one of the guys came over to install (after offering to guide me through it lol, but I'd mess it up). Courteous, very aware of Covid safety, super friendly, in and out within about 40 minutes. Thanks guys! Highly recommend!

I needed 3 LCD TV's mounted in my home and was looking for somebody fast and affordable. On top of…read moreall that, one of them was a heavy fireplace mount, needing special assembly and a team to install together. Tech You Out gave me a good deal and I was able to book them the coming weekend and Super Bowl! No mistakes were made, they cleaned up the place, and all the work was quality. Very good people that provide great customer service

My computer was very slow, surfing the internet was a real nightmare to the point that I was not…read moreeven doing stuff I was supposed because I just wanted to avoid using the computer. I did not know the reason, tried 2 antivirus but none of them could fix the problem. I went to We Fix Macs and they fixed my computer for a few hundred bucks. Now it works like a charm, I am so glad I called them and could get done with this task.

These guys are genrally quite helpful and patient and will troubleshoot quite effectively when you…read morecome in there for a problem. They are generally quite pleasant, too. They know their product as well. They even loaned me some stuff to use for my computer (plug adaptors, etc) and completely trusted me to return the equipment. I really appreciate that these days, when people try to extend themselves and personalized service is hard to come by.

I called NetRocketPC a while back when our Windows Server crashed and our network went down and we…read moredidn't have the knowledge or know-how to fix it ourselves. Jared from NetRocketPC came out to us the next day and had us up and running with all our data restored within a few hours. We've since hired them to consistently maintain our servers and networks and haven't had a problem since. I've worked with several I.T. companies in the past who have all either not responded quick enough during emergencies or had awful customer service, so it's a pleasure working with Jared and NetRocketPC who consistently exceed our expectations.

People 1st is a great consulting firm to work with, their customer service, subject matter…read moreexpertise, and attention to detail is second to none! I have worked with many consulting firms during my 27 year IT career and I will definitely continue to engage People 1st for projects, lifecycle refresh, managed services, and anything else IT related. Jason Blick IT Director Transbay Joint Powers Authority

People 1st were able to fix the situation i was having with my printer and computer quickly and…read moreefficiently. The person on the other line was very friendly and helpful throughout the whole process.

Our organization has been working with Serge from H&A Computer Service for almost a year and we've…read morebeen consistently happy with the service. Serge knows how to handle every kind of IT issue or mishap, from setting up a network server, to troubleshooting a malfunctioning printer, even down to wiring an office with ethernet cables. He's even helped troubleshoot issues at our Seattle office - successfully! Talk about going above and beyond! Serge is reliable, knowledgeable, incredibly professional, and a very nice young man, might I add. His hourly rate is also considerably lower than other IT professionals charge. H&A Computer Service is highly recommended!

Thank you so much! My computer is up and running perfectly once again. You are an expert , I get so…read moreimpatient when I don't understand my computer and keep me from hating technology.

Urizel's motto "Keeping Life Simple" says it all, they provide very high quality work at reasonable…read morerates to people who are not so technologically inclined. Well versed in both MicroSoft as well as open source (Linux, Mozilla, Thunderbird) solutions Urizel is able to present solutions to both small to mid sized firms that not only meet their technological demand but their budgetary constraints. Having gone through two different IT support firms for various reasons, Urizel's fair billing practices, honest assessments, and breadth of knowledge have been an extremely nice change of pace. I have seen Urizel navigate clients who desired help with most basic of tasks to building a functional multi user server with ease and none of the sarcasm sometimes resident in IT techs. If you have a small to mid sized business or home office you should definitely give Urizel a call.

Joseph came to my house, looked at my computer, told me where to take my computer, what parts I…read moreneeded to buy and didn't charge we anything for the advice. He said that he could fix it but it would take him longer. He was very friendly and honest and I will call him next time I have computer problems for sure.