Comfort 360 installed a new furnace and A/C for us recently. The entire experience was awesome. Ken came to our home to assess our old system and performed a complete analysis to determine what we needed. He then provided quotes for several different options and helped us through the process of selecting the system that met both our needs and budget. The installation crew of Josue, Osmar, and Jason were super polite and did a great job making sure that the new system was installed correctly and worked perfectly. I highly recommend this company. read more

New HVAC installed over the summer: the A/C and filtration upgrades made our house cleaner and more comfortable. The furnace works great and I expect to use less natural gas. Comfort Air will do what they say and they exceeded my high expectations. read more

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Rob and Zack came and fix an issue that another HVAC was not able to find. Very friendly and professional. They resolved the issue, thank you. read more

I wouldn't recommend them, They come back several times to fix the same problem and each time it cost $189. Their workforce is 25 and 30-year-olds. People with not much common sense. When they come out they're always shure to tell you.... Well we didn't install the system so we can't be responsible to make sure everything works right. Like I said I don't recommend them read more

My experience was awesome from the first phone call. Johnny was very knowledgeable. The installer, Alex, and the electrocution, Travis, were great. I would recommend Comfort Air to anyone considering a ductless heating/ cooling system. read more

Thank you Comfort Air for your work in October 2023 during my new HVAC install. Great service and price and I appreciate your professionalism in working with me for what was initially an annual inspection; which become a full and new HVAC system in my condo. Your team did a nice job selling me on this, but wasn't too heavy handed. Great job by technician Johnny M for the site review and team during install. And thank you for the service follow up in Feb 2024. I will recommend you to my neighbors and friends. read more

Great quoting process, installation, and service teams all around! Strongly recommend. Quote - Just after the record breaking heat wave we needed to get quotes and most other shops were on a major backlog to install or even provide quotes. Comfort Air was able to get us a quick, and incredibly competitive quote in a really easy and transparent process. Install (Thanks Fidel!) - Comfort Air got our install scheduled surprisingly fast (compared to the other shops who had quoted), and were able to start and finish the install same day! Issue Resolution (Thanks Vic!) - The unit ran great (quiet and efficient), and got our house down to its comfortable level within an hour, but then wouldn't turn back on! The thing had just stopped working! .... I texted Comfort Air and they sent a tech first thing in the morning who was able to find and fix an issue that didn't even relate to their install, but was causing the issue with the AC. read more

Zachary was punctual, professional and competent. He serviced our units quickly and professionally. He was so good that I decided to enroll in the annual program. read more

Called on a Monday and had a tech (Ben) show up on time two days later. Everything was explained clearly and questions were answered professionally and with confidence. The price was fair and the problem (furnace ignition) was sorted within an hour. Highly recommend and would use again if i need service. read more

Been looking for well rated HVAC company for years waiting for the right time to put in a heat pump system in my 20year old home. Had relationship with Vic for years on the commercial side and decided to give them a try for my small residential project. Was surprised at how responsive their team was to my small project. Within I week I had a competitive bid and within that week I had a competitively priced unit in my home within a week! It took one day to do the job with a h/e gas furnace and heat pump. With high demand for product Comfort air made it happen due to retrofits can be a pain. . Glad I purchased from a local business that felt like family organization and paid off in the current market we are dealing with. Highly recommend.. read more

Comfort 360 - New gear - Heating & Air Conditioning/HVAC Near Me - Vancouver, Washington

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We shopped bids, my husband talked with two of the long standing HVAC companies competing with this one, researched on the internet, and now after all the service we required it is more than obvious that we made the right choice. From Bradford to Robert, our technicians were professional, honest, and highly trained. As long time residents and community advocates, we recommend Comfort Air and are extremely pleased such a high caliber company is now in Vancouver, WA. read more

I used Comfort Air to take care of a couple of items that came up during a house inspection. Comfort Air came out within a couple of days of contacting them. They arrived on time and did the job promptly. I'm going to use Comfort Air moving forward for my HVAC needs. read more

My A/C wasn't working and Comfort Air was able to schedule me two days later (unlike other companies I had contacted). Bradley called ahead to let me know he was coming (bonus- earlier than scheduled) and was very thorough. He explained the issues clearly and answered my questions in a knowledgeable way. It was so nice to have a hassle-free, straightforward scheduling and repair visit. I would use them again if needed. read more

We have plenty of choices in Vancouver for HVAC system installation, maintenance, service. When our 25-year-old (original) furnace was on its last legs, I had a number of sales folks come out, look over the project, give their opinions. Charles at Comfort Air was first-rate, clear, and honest about what we should go to, not necessarily what we could go to. Four years later, Comfort Air's service program ("Comfort Club") has kept both our furnace and AC units in top shape. We recently had Bradford come by (he arrived early--who arrives EARLY for utility work these days?); he worked around our two Labrador Retrievers without a hitch. Amanda and Christina in their office are excellent re: scheduling, communications. read more

Comfort 360 - Heating & Air Conditioning/HVAC Near Me - Vancouver, Washington

needed a simple valve to be replaced on my gas fireplace. after paying $130 to diagnose their bid was $680 additional. Or $810 in total. I got it done elsewhere for $270 total. beware of the rip off. read more

I got quotes from 4 companies and this one is the best price, warranty, quality and customer service I have found. Very professional, respectful, kind and reasonable. It was so easy to schedule and get it done soon. They are excellent with communication and could give us an exact time for the quote instead of a window of time. Wore masks, removed shoes, all that was actually quite rare among the quotes I received. The install was quick and painless. They don't get too pushy with additions and upgrades. They even sent us two brownies in the mail upon install. I highly recommend them! read more

Called at the end of the business day to get a quote for cleaning my air ducts. Spoke with representative Katie was was very accommodating and friendly to work with. Lucked into getting an appointment set up for the next day which was about two weeks sooner than two of their competitors I'd called that day. Technician Ben came out to perform the service. He was the epitome of professionalism. Very efficient and did an excellent job. Would hire him and work with this company again for any future HVAC needs. read more

Made my appointment online via Yelp messaging and whereas the person making the appointment was just okay, the technicians made up for it. They arrived within the estimated window and were done within a half-hour! They cleaned out the dryer vent and mentioned that once my air ducts become dirty again in a few years, they'll clean my dryer vent at no extra charge. Thank you, Comfort Air for keeping me safe! Great job. read more

This company was responsive to quote requests in Yelp & was able to provide service within a day as opposed to 1-2 weeks which others were citing. Our technician Branford observed Covid precautions, was courteous & knowledgeable regarding our issue. Service was provided as promised & for the quoted amount! Will certainly call them again for other HVAC issues at home!! read more

Bradford serviced my failed Trane electromagnetic air cleaner. My service company could not purchase the needed part as he was not a Trane dealer. We agreed I should call a Trane dealer and it turned out that the metal needles that electrostatically destroy the particulates were rusty indicating that the frame had probably been washed. Bradford used an abrasive cloth and patiently removed each pin of it's rust. I was most pleased at the service and the offer to pay a monthly fee to have my 20 year old system serviced with those fees going toward a new system when this one dies. He also did not charge me the service fee upon signing the contract. It average out a little more than I was paying. read more

I have nothing but high praise for comfort air. Our furnace went out during the coldest week of the year, right before expecting super cold weather and snow. I have a baby that is sick and needed something installed right away so that our house wasn't cold. I had a new furnace installed, up and running, with an electrical inspection, within a day of initially calling them. We are so grateful! read more

I really appreciated their quick response with a quote online, and scheduling a fast appointment! Technician was knowledgeable and helpful, and I got the written report within an hour. I am truly impressed with their service! read more

I was hoping to resolve issues before it came to this, but after trying this company many times in multiple ways without response- I'm left no other choice. How they have such a high rating on here is a mystery to me! My AC stopped blowing cold at the worst of summer, so I was delighted when I called Comfort Air & they were able to come the next day! Quoted 119$ diagnostic fee. The tech came and checked everything, found nothing wrong -because I had fixed the problem myself the day before (clogged condensate line) & he stressed the importance of regular maintenance. At the end of the visit, he presented a bill to us for 119$ as expected, but told us about their maintenance program "Comfort Club" (silver). I RARELY make decisions like this on the spot without researching first, but he made it sound like it would be cheaper if we signed up during our call instead of later, so we did. 179$ for membership and 89$ startup fee. Today's diagnostic drops to 59$ as a perk of enrolling. I foolishly paid CASH. An hour later, I browsed their website to find that it was in fact no cheaper to sign up now vs later, there's zero mention anywhere to found about this "startup fee", and diagnostic is supposed to be 49$ - i was charged 59$. Then I discovered their "specials" page, where you can get $40 off diagnostic, making it only $20 more than a non member. Then there's a $99 one time maintenance coupon!!! That means that I just paid$268 for what could've only cost me $200, what a deal! Sure pays to join this sham of a club! Had the tech not put me on the spot & given me misinformation, I'd have had a chance to learn these things! In light of all this, I requested to cancel my enrollment within the hour & only pay the diagnostic.. that was over a week ago now & not a word back, so I guess they're keeping my money - stealing it! I will go out of my way to make sure no one else falls into their trap if I can help it! Learn from my mistake and STAY AWAY! read more

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Just had them out for the second time for my semi-annual service. The tech was Bradford and he was very friendly and professional. It was easy to make the appointment with them and they showed up on time - which is a huge deal to me if they want to continue to retain my business. I knew in advance what the charges would be because it was routine maintenance and when I went to pay, it was exactly the correct amount. For me personally, when it comes to dealing with companies, I make a decision whether to continue spending money with them based on the quality of their service as well as the costs. With Comfort Air, they seem to have really good service with reasonable costs so I'll continue to use them. read more

Yesterday was the second time I have had Comfort Air out to my house! Daniel has always been the one to come to my house and he is always professional and knowledgeable. In July, they had to come fix the compressor/capacitor (can't remember which one) on my AC unit. They also informed me of a couple of electrical issues that are not up to code. So in case I ever sell my house I will have to get that fixed as well. He said that if he had to the tools to do it for me, he would have. Yesterday I had them come out because I attempted to install a new thermostat myself and my heat still wasn't working. I couldn't go another sleepless night in the cold so I called them to fix it. Daniel figured out that the Lyric I bought was in fact the culprit and it was likely faulty because the thermostat wasn't talking to the furnace. He replaced it with a Trane thermostat that he said he had himself in his house and I was on my way to having heat in no time. It was great because I had been so cold. He gave me a pretty good deal on the Trane thermostat and told me to call him with any questions since he can help me with it since he has one. Its touchscreen and wifi capable so boy is it nice to change your temp when upstairs in bed. Thank you Comfort Air and Daniel. You guys are the best. I will continue to come to you for any heating or cooling needs I have as you give it o me straight and don't try to nickel and dime me. Cross your fingers I don't HAVE to see you guys anytime soon... read more

Awesome service! Awesome product. Very very happy!!! They were friendly, fast, and now my body is cooler! Can't believe I thought I could survive without AC. read more

Comfort 360 - Love my AC! - Heating & Air Conditioning/HVAC Near Me - Vancouver, Washington

Great service! Lacey in the office and their technician Daniel were both awesome and now my furnace is ready for the winter and my pets are enjoying being toasty in front of the fireplace. I highly recommend giving them a call. UPDATE: I just had to call Comfort Air again when I lost heat at the worst possible time. They are great! They rearranged their schedule to get me in quickly so I didn't suffer without heat for days. Bradford, the technician, was very prompt and immediately fired up my furnace and got it going again. He made my day!! My good friend's furnace also went out over the weekend too. After I had such a great experience getting scheduled I told her to give Amanda at Comfort Air a call. They did their magic and got her scheduled quick, just like me. Her go to furnace company hadn't even called her back yet! Their rates are very reasonable and worth every penny. I was back at work in less than two hours and my home was toasty warm!! I highly recommend Comfort Air for your heating and cooling needs. They are the best from start to finish! Thank you Comfort Air! read more

I was extremely happy with my experience working with Comfort Air. With the heat we've been experiencing, I was worried that my A/C wasn't working at full capacity. I messaged a few different companies and most were unable to fit me in during this peak season. Comfort Air emailed me back quickly and were able to work me in on very short notice. The tech I worked with, Ben, was on time, professional, and thorough. He explained everything to me as he worked and made sure that all my questions were answered. It turns out that everything was working as well as it should for a 17 year old A/C unit. I was also very happy that he didn't try and talk me into any unnecessary work. I will definitely be calling again when I need more service done. read more

Just bought a second home with HVAC and called Comfort Air to ask for a quote on what it would cost for an initial servicing of our system. Their answering message stated that they were unable to answer the phone because they were vusy, and to leave my name and contact information and they'd return my call a.s.a.p. That was over two weeks ago and still no return call. This is a great example of losing business before even having a chance to earn it. Not to mention how I will share my disappointment with C.A. to others who ask if I could recommend an HVAC company. read more

Comfort Air is the literal best. They got me in right away in a heat wave, and then I ended up having a chemical sensitivity to the coil cleaner they used during maintenance, but they went WAY above and beyond to remedy the situation: they did research on how to get rid of it by calling the cleaner manufacturer, they came out multiple times, and they bought a new machine just for my situation that was specifically designed to remove the substance from the coils. They never once expressed doubt or frustration that the chemical was still present and harmful for me, even though they couldn't smell it anymore. I felt heard and exceptionally well cared for. If you have MCS, this is the company for you. They stood by their work in a very, very real way and were responsive, kind, patient, and fair. I will be a Comfort Air customer for life. read more

Just finished having Comfort Air replace our furnace & AC before we sell our house. We asked for multiple options ("good/better/best") and ended up adjusting the quote a few times to get the right system. We needed to run a new electrical line to the main panel and fit the furnace in a rather cramped space, but their team was up to the challenge and they completed the install in one day. Other than a few minor issues on the install day that were taken care of very quickly, we had a good experience using Comfort Air. I would recommend Johnny and the team to others. read more

Thanks today to Comfort Air! Amber/Amanda, thank you for your quick responsiveness to our needs today. Daniel the technician arrived quickly and was very knowledgeable and friendly. Today we feel confident in the work completed on our heating system! Our sincere thanks to you all. read more

Whoever put my name on here that's fraud, but since you put my name on there my thermost hasn't worked right it either goes up 3 degrees or down 3 degrees. Do you know how many times I've been sick because of that. I wasn't the one who put my name on Yelp so I guess I'll give my opinion. read more

On Friday, December 11th a Comfort Air technician arrived at my home to exam my Trane split system heat pump which was operating on emergency heat due to apparent problems with its compressor which was not running. Upon arrival the technician indicated he would charge a $119 diagnostic fee which I authorized with the assumption I would be given an explanation for the compressor's shut down and recommendations for its repair. After approximately 30 minutes of investigation the technician announced the system's compressor had seized up, noting that when it was energized it "drew 90 amps of power." He further reported that the failed compressor would have probably contaminated the system's Freon refrigerant and that the entire split system heat pump (outdoor heat pump and indoor air handler) would need to be replaced at a cost of approximately $5,400. Before leaving the technician indicated he would have his diagnostic report written up and a repair estimate prepared on the following Monday, December 14th. Having not received either a report or repair estimate by Tuesday, December 15th, I called Comfort Air and was told by their telephone receptionist she had the report and repair estimate and would email them to me promptly. I have never received either a report or estimate even after subsequently forwarding them an e-mail request for the same. On Friday, December 17th, two technicians from a reputable HVAC company came to my house in response to my service call request. Within 15 minutes they correctly diagnosed the issue with my compressor as being due to a failed motor capacitor and the questionable condition of its starting relay, both of which they promptly replaced after first obtaining the required parts from a local Trane parts distributor. I was charged less then $350 for their combined diagnostics time including repair parts and repair labor. I regard Comfort Air's misdiagnosis and subsequent attempt to up-sell all new replacement equipment in lieu of rendering intelligent repairs to a perfectly serviceable split system heat pump as contemptible. I regret paying their $119 "diagnostic" fee from which I received virtually no benefit. I will be forwarding a copy of this review to Trane and the Better Business Bureau. read more

Comfort Air and Dan did talk to me about my unhappiness with their pricing and he did refund the diagnostic fee knowing that the diagnostic had already been done and that was fair of them and I appreciated it. read more

One of the worst companies I've dealt with. I have been waiting for over a month for an estimate that makes sense. I had to take 2 days off work for them to supposedly get the information needed for the quote. The pricing I have received is 3 times the cost of the equipment. Ridiculous. read more

The folks at Comfort Air are top-notch. Charles and his team make buying a new HVAC system easy and painless. Amanda in the office worked around my hectic schedule, which for a busy professional like myself was huge. My wife was so impressed with the professionalism that the installers showed. The whole team is very professional, efficient and well communicated. Thank you comfort air I look forward to many more years of service read more

These guys are most expensive and make no apologies about it. However they are usually available in an emergency. So, if its not an emergency there are less expensive options read more

My 25-year old AC (Trane) decided to quit on the hottest day of the year 98F. Calles several local companies and all of them have long waiting time, except Comfort Air can send someone (Dmitriy) out for the estimate in 2 days. A few days later John (technician) came to install the AC unit and the evap coil (Trane). John did excellent installation job. The installation looks neat and beautiful. Everyone from office and sales to installation are very nice and pleasant to work with. read more

i called to see if I can have someone come and take a look at my ac unit and person on the phone wants to charge me 299 dollars for after hours charge. wtf No thank you read more