We got home late Sunday afternoon from vacation and our air conditioning was out…read more We called Precision and Moses Garcia answered our call. He came out Sunday night and figured out the problem. He was able to get our unit running again even though he did not have the exact correct parts. He explained everything to us and came back the next morning with the correct parts and fixed it. We were very impressed with the service, price, and quality, and how professional he was. Highly recommend them.

I'm not a big reviewer, but I had a very not good experience with this very highly rated business…read moreand I feel like warning others is appropriate. We recently purchased a home. The sellers had installed 2 new direct-to-consumer brand (Zokop) heat pumps with 4 heads (2 for each) in the home roughly 1 year ago (they are not providing records, but this is a reasonable estimate). After move-in, we noticed an error on the head unit in our son's room. Precision had previously repaired a broken AC at my small business 2 years ago. It was a good experience then, so I was excited to hire them again. They sent 2 technicians to our house, Edgar and Dylan, to service the units and diagnose. Long story short: Dylan broke the fan in one of the good units, which was maybe a year old (per Edgar's estimation based on some technical detail about Freon...you'd have to ask him) and previously working perfectly. He stuck a probe thermometer in the unit to check its efficiency and then caught the fan blade with it as he pulled it out. There was a CRUNCH and 3 bits of plastic fell out. He said "what was that?" and otherwise shrugged it off. No apology. No taking of responsibility, no solution or assessment offered. Completely unprofessional. I stayed calm, paid for their service, and got them out of my house. They assessed the issue with the other unit to be a Freon leak and quoted for repair. Shortly afterwards, I did a small amount of googling and concluded it was likely the fan. The following week, their office called to schedule the leak repair and I asked to speak to the service manager. His name is Wendell. He asked for a photo of the broken pieces (same one I'm posting here) as well as a photo of the label on the unit, which I also provided. He said he'd see what he could figure out. 1 week went by, I called back, he said he couldn't find anything about the unit or source parts, but if I find the part, they could install it. Not a good solution. I stayed calm and said I would think about it. Here's the thing, I'm also a repair-based contractor. Sometimes, I make a mistake and break something. We're all human, but our mistakes are our responsibility. I can't imagine breaking a customer's perfectly good thing and then just acting like, well, nothing I can do. Total BS. You can't find the part? Buy us a new unit. Too expensive? File an insurance claim. You came into my house, broke a new, working thing, and then left me high and dry. Completely unacceptable. Anyway, I thought about it, decided I don't want these clowns in my house again, and I don't want to keep asking them to act like adults with a sense of responsibility. I hired another company to fix the freon leak. They charged $100 more than what Precision quoted me but also did the assessment and repair the same day. That technician verified these pieces are from the "blower wheel," which is just another word for fan. I still have not resolved the issue with the fan Precision broke. They have a responsibility to make this right, but I'm sure it's on nobody's to do list. Maybe they read their reviews?

Central Heating & Air stands by its customers and goes the extra mile. Our Bryant heat pump system…read morehas been great and working reliably since it was installed two years ago by Oleg and Vitaliy, the two owners, and their assistant, Mark. We chose that system because it gave us the alternate brand of Carrier, at a competitive price. But now, suddenly, the system went down, maybe because of a power surge. We don't know. But on the same day of our request, Vitaliy came and checked it out, ordered parts, tried to get it running in backup mode, but that wasn't going to happen. But he went the extra mile and then some. He was here on a holiday weekend, without complaint and got us working again. Another bonus is that he's a really nice guy and a very responsive communicator.

My furnace went out, and Oleg was there to give a quote the next day. The installation happened…read moreonly a few days after. Clear communication as well. Thanks, Oleg.

I had a great experience from beginning end. Anton was communicative, friendly, punctual, and…read moreperformed high quality work. That also had more reasonable pricing when compared to four other businesses. What a great local business to support!

there 0k probly try to sell you a furnace though,.the tech was a pro he waved the sevice charge…read morewhen i asked him to leave after he discovered the main problem blocked chimney

Comfort Connection installed a new furnace and AC for me at a reasonable price. Local company,…read morequick response, timely. Their teamwork made it an easy project. Definitely recommend. Thank you all.

I had a great experience with Comfort Connections. I used Yelp to reach out to a few…read moreelectricians/HVAC companies in the area, and got a speedy call from Steven. When on the phone, he was very personable, asked questions to learn more about the issue, and even explained in detail his thought process. It was very transparent in terms of what the service and price would look like. He had me call another number to get scheduled which I was able to do very easily. They got someone scheduled at a date/time that was convenient for me, and someone showed up right on time. I had a faulty bathroom fan that was going to be an electrical hazard. Thanks to them, they were able to replace that fan, install a new switch for the bathroom, and even create a new airway for the vent through the roof. I didn't even know I needed all that done, and they were able to do it quickly and efficiently. As the homeowner of a rental property, I was not there when the work was being done, but the technician Justin, was great about calling me when he was on the way, calling me when he was able to diagnose the issue, and texting me when the job was done. Again, very transparent and I could tell this whole team knows what they're doing. My tenant also had great things to say about Justin when he was at the house. She showed me the work he did and explained how thorough and quick he was. This is probably the best experience I've had with a technician for any house work that I've needed to get done. I would highly recommend Steven, Justin, and the whole team, and will hire again!

technicia Ivan was great. He fixed the problem with easy. Would recommend him for future work.read more

Experienced noise problem with refrigerator... called this company. Was able to get repairman…read moreon-site to diagnose problem within a couple days. He quickly determined problem, and returned the following day with new replacement part. Not only was their service efficient and timely, but the cost was reasonable, and our repairman (Alex) was skilled and respectful. Would highly recommend this company to anyone needing refrigerator service.

Smart HVAC was amazing to work with. We got other quotes, but Smart HVAC had comparable pricing for…read morea superior product. They also provided the most clear and informative quote I have ever seen. Alex took the time to actually take measurements and discuss best practice placements and took into account future changes we would be making to our home. Then they started our install within a week and took 2 days to complete the install. Everything was neat, nicely finished off and all debris cleaned up. Even the electrical inspector was impressed with the quality of material used. I would have no issue recommending Alex and his crew to anyone. Thank you guys!

A reply No show. What the hell. Is going on here. Gotta be licensed as well. Losers so far…read more Are Nice.

Wish I could give a few bonus stars here, beyond 5/5. Just amazing service all around…read more They responded to my request promptly, and it turned out that Sufian was only about 10 minutes from us at the time, so he showed up and got to work. In no time at all, he diagnosed and fixed the issue with our AC drain line and, on top of that, explained everything to me and showed me how to fix this same issue myself in the future. As if that wasn't enough, he pointed out (politely!) that we were using the wrong size furnace filter--and replacing them more often than needed. He told me what size we should be using, and why, and where to find them. I could not be happier with these guys, and will absolutely be using them again for any and all of our HVAC needs.

Great job, fast install and price right where they said. Good initial meeting where everything was…read moreclearly explained and took care of rebates.

Outstanding experience with these guys! They were at my home on time, ready for action, and figured…read moreout the problem quickly. My mini-split problem had a couple possible solutions, Kurt helped me decide on the right way to go - which also was the lower cost option. The problem was solved in under 2 hours! Really great experience, will definitely use them again as the need arises.

Kurt and his team at PDX Heating & Cooling were fantastic. Very accessible, super competitive…read morequotes and were ready to go above and beyond to make the job a success. I would certainly recommend this business for your HVAC needs. *Military friendly business*