Our service technician, Joe, was on time and very polite. After he completed the service, he showed me photos of the system and explained what he done. He did recommend upgrades, but was not pushy. I'm so happy to have a service contract with Sky Heating. read more

Eric Velasquez was awesome extremely knowledgable and on time. I would not hesitate to call for any needed maintenece or repair. Very pleased customer. read more

I am updating my review because the service was good but the billing and their financial department sucked and every time I called to try to resolve they wouldn't call me back and were unavailable. Backstory: When I booked them and they came out to our home, they did a credit check for financing. Despite my high credit score the Service Financial co they used had a pretty high interest rate. I IMMEDIATELY told the guy, I do NOT want this credit. I will get my own and just pay you. Which we did. Fast forward to over a month later they came out and did the work and the guys were great as my previous review stated. My husband signed for the work when I wasn't home and assumed it was signing off on the work and not some financial agreement. So I am waiting on the bill and I get a call from their finance company. To which I very clearly tell them NO I do NOT want your financing I will pay them in full. I call Sky and speak to the office and they tell me to just tell the finance company to send it back to them because they cannot cancel it on their end. The finance company tells me that in order to cancel it Sky needs to cancel it because the company already sent them a partial payment and they would need to return that. The salesmen at Sky calls me and swears there is no prepayment penalty and I can just pay the finance company in full with no additional charges. I tell him that I do NOT want to pay a 2nd party because they do not just finance for free. He swears that its too late now and this is the only way, but it will cost exactly the same if I just pay them off. Flash forward to my first bill with this company where I pay it off, but due to the finance charges it costs me and extra $400 for the privilage of being sent over to to them, despite me telling Sky from the very first meeting that I will pay for the system in full. I called to speak to the office person but they won't call me back and I highly doubt they will give me back the $400 extra that I had to pay. I don't know about anyone else but I don't enjoy having to fork out $400 for being lied to and given the run around when it was their mistake after I clearly told them I do not want financing. read more

Jake was absolutely fantastic! He performed scheduled maintenance on my ductless HVAC system and got everything done in such a professional manner. He answered all my questions and recommended helpful steps to maintain the units. In addition, he informed me about the membership program and even helped me sign up for it--it's a great way to save on future services. I absolutely recommend Jake and Sky Heating to anyone I know! read more

Had winter maintenance done. Did a great job. Checked it out thoroughly. Would recommend

I recommend SKY for all your Heating, cooling, Electrical, plumbing needs. I had an urgent situation early morning, Brian Beck and Brett Baese responded quickly and fixed my problem. They worked hard to find a solution that did not break my bank! A special Thank you to Noelle in the office for quickly setting up my auto payment. Team SKY rocks! I give 5 gold stars to each of these employees!​ read more

Kaylah Hines performed scheduled maintenance in an professional manner. I felt she did a very thorough inspection and maintenance on my furnace/central a/c components. She finished by fully explaining everything she did accompanied with photos. She covered other options that may be of interest to me fir my unit. She answered any questions than I had. I would welcome her back whenever I have need maintenance. read more

Had appointment scheduled today between 8am and 10am. No show! The technician did not call or show up. I received a text stating the technician was ill. I called back and was transfered twice to two departments to try and reschedule and decided to cancel appointment quotes after trying to get one for later. I spoke with the office manager and tried to explain my frustration and was really not able to speak...she spoke over me and didn't really want to listen. She basically said I canceled the appointment that the technician was out sick for. For a local company not very customer service oriented. She did say I could reschedule, but I already contacted other contractors for today and tomorrow. read more

I called and asked for a plumber. Was told someone would come that day but unfortunately there schedule was busy. So next day and a plumber came and diagnostic fee was canceled. So when plumber arrived apparently nothing was wrong with my toilet bits zip tie soon charge. So I asked about downstairs toilet. He came down and inspected and said he would repair for $550.00. Well I absolutely said no. I could purchase a new toilet for that price. My nephew came over, the replacement part was $18.00 and it took him 10 minutes. No ,I won't call them again but it's your decision.. read more

Since my last review, have worked with Matt, Braxton, Brian, and Julian on the electrical side. All phenomenal! Great workmanship and communication, and really lovely folks to work with. Appreciate so much that that they always go the extra mile (and then some). Knowing that Sky's got such a solid team makes me happy to keep coming back! read more

Everything about our experience with Sky Heating has been 5 We bought our geothermal system from them and have our service preformed by them. Their yearly service program is super reasonable and they come out two times a year. My experience with their tech Eric today was great. He took the time to explain everything while I watched. I won't go anywhere else. read more

I can relate to the most recent review. I Scheduled an appt through their online site. Ryan was able to come by and diagnose why our old AC furnace was leaking. After some trouble shoot and pictures taken, he gave us options to fix the problem. He's honest and professional, typed up a report and sent it to me right there and then before taking off. That's some speedy quality stuff there! Nice talented guy who knew what he was doing and no bsing around. I'll save the report and reach out when we're ready to move forward with any repairs. Thank you! read more

Sky Heating, AC, Plumbing & Electrical - Heating & Air Conditioning/HVAC Near Me - Gresham, Oregon

Great Service! Very Efficient. Explained all and checked in with us for any addl questions during electrical work.

Due to limited maintenance appointments, I had to wait over a month for a scheduled tuneup for 2 furnaces and air conditioners at my duplex in Portland. That's fine, but I live at the coast, so I drove 2 hours to be here to meet the tech on the scheduled day only to be notified after I arrived that they needed to reschedule due to other service calls. This after receiving prior reminders from Sky of my appointment by both email and text. I would classify this treatment as horrendous customer service. I was going to have Sky install a new heat pump furnace and A/C at another property I own, but will now find another company with more integrity. read more

We have lived in our home for 12+ years and always had a fall furnace checkup. We felt things were OK until one Friday night at the end of December, the furnace would not start, even though the thermostat said "heat on". We called out normal company and was told the next Friday (a week from today) was the ealiest they could check us out. Not good for almost 80 yo couples! Checked around and found Sky Heating & Air Conditioning. They have emergency/weekend coverage which we scheduled. Torsen Humphrey came out the next day (Sat) at 7:30 AM and by 8AM, had the furnace running! The issue was due to restricted flame sensor, which Torsen felt should have been caught during the fall inspection.. He had a complete report on our furnace, complete with pictures and documentation (complete with grades A-F) on all components of the furnace. He provided five estimates on what could be done next, from simply replacing the flame sensor(which he had cleaned) to a complete overhaul of the furnace. Best report ever! And the charge was very reasonable. Highly recommend!! read more

Sky Heating, AC, Plumbing & Electrical - Torsen and flame sensor - Heating & Air Conditioning/HVAC Near Me - Gresham, Oregon

After getting an invoice containing no price breakdown for the repair completed I requested an invoice detailing the price of parts, hours worked and the hourly rate charged. Sky then replied they "didn't do that". Apparently what they do, according to their technician, is charge $289.00 to perform an annual maintenance check on each component of a mini-split system. In other words my typical system consisting of an exterior unit and three interior units would cost about $1200.00 for an annual maintenance check. Elsewhere you can find this same service for around $200. Save yourself some money, and arrogant attitudes, and go elsewhere. read more

Ryan Link just serviced my A/C and did an excellent, thorough job. He was prompt, courteous, informative, and did I mention thorough I recommend Sky Heating for all your heating and cooling needs read more

Ryan was very professional doing a maintenance check on both of our furnaces. Thanks TandT

everything was good as quick service for running to get the right filter THANKS Michael read more

Yes, the crew who installed our new system were professional and positive the whole time they were here even doing the worst and hardest part going under the house, they built a crossover out of sheet metal to replace the most inexpensive flimsy one that came w/the house 32 yrs ago and insulated it too. Can not say enough good things. Sometimes you get great service and we did. Thanks Mike. read more

Vack gets top rating today. He answered all my questions and showed me some things about how furnaces operate that helped me understand more about maintaining my current furnace purchased 2 years ago. Thank you read more

problem wasnt fixed! technician fixed the symptom (dirty drain line) not the cause (dirty head unit) charge me close to $500. then offer to make that one of my maintenance visits? he did a partial maintenance visit at best. but charge me for full one? whats wrong with you? coils were not cleaned, head unit was not cleaned, didnt even check to see if the unit ran before he left! ill give you a hint, its running very poorly cause its filthy! probably do to your maintenance visits lack of maintenance. Encase your confused i included a sceeen grab of what your website says a customer can expect on a maintenance visit read more

Sky Heating, AC, Plumbing & Electrical - Heating & Air Conditioning/HVAC Near Me - Gresham, Oregon

Service was good. The technician was very knowledgeable and explained all of my service options very well. The pricing was pretty high for a simple repair. read more

Young gentleman (Eric)technician was very courteous and helpful. I would highly recommend him and the company for my future work. read more

I love this company. Great service, people and customer service. We have used this company for years, we even tried other companies but I always go back to this one because they are the best read more

Be aware that this company will not honor their scheduling. I had a leak in my upstair bathroom and called them to make an appointment. I took a day off on the day of the appointment to wait for their technician. Later that day, they called and said they "don't have the capacity" to come to my house. I have a house and 3 rentals in this area. This company surely loses my business because iI don't do business with people who don't stand by their words. read more

I used Sky Heating, AC & Plumbing. I was hesitant because they offer a fixed bid, not based on a specific rate, but I decided to use them based on recommendations in a FB group. The technician was on-time, actually 5 minutes early. My tenant was home, lights were on but he did not knock on the door. He could not see the leak despite the fact that I removed the drywall, so I had to point it out, even my tenant could see the leak. He did not have a stepstool, so we borrowed my tenants. His quote to fix was almost $700. I asked him how long it would take to fix, he said 1.5 hours., which is $466/hour, which is egregious and I would not agree. We finally agreed on $560 and he would fix the leak in the kitchen sink next door as well. He left after 1 hr 45 mins total, 1.5 hrs actually working. He stepped on a brass fitting twice coming down the stepstool, almost tripping right next to an open bottle of compound, which would have spilled all over the floor. He left his tape measure in the truck, got it and came back. He left his towel in the truck, got it and came back., which I think he did intentionally to stretch the time of the job out because he asked me if I was going to stay and I said of course. He spent not even 5 mins tightening the connection to the kitchen sink next door, not even replacing the gasket. I paid $320/hour for this repair and sadly will NEVER use Sky Heating, AC and Plumbing again. Next time, I will use someone who charges on an hourly basis, which is a fair and reasonable rate. That said, the work quality of the repair looked fine. **Update** Sky Heating, AC & Plumbing ended up giving me a $320 credit, which I greatly appreciate. read more

Sky Heating, AC, Plumbing & Electrical - The technician stepped on the brass fitting stepping down from the step stool and almost knocked the open bottle of compound over twice. - Heating & Air Conditioning/HVAC Near Me - Gresham, Oregon

We had to get a new Hvac system. From the repair guy, salesman (Randy) to the installation crew (6) we were treated with respect, honesty and integrity. We were provided different options to choose from, was never pressured to pick the most expensive. We opted to go with this new system that will provided unlimited hot water and level the heat in our home. I can fill our soaking tub and never run out of hot water! It is amazing, I am already in love with it. The crew was outstanding. Very efficient, knowledgeable, personable and funny! Of course in these days Safe. They all wore a mask, nice ones with the company logo on them. Shout out to Enrique, Earl, Paul, Joel, Mario and Anthony. 5 stars to each and everyone of them. Plus they liked my dog Bruin. Thank you all for the great work, can't even tell you were here for 8 hrs. It is all so clean after all your work. Very much recommend Sky Heating, AC and Plumbing! read more

Sky Heating, AC, Plumbing & Electrical - Inflow Hydronic and Navien water heater - Heating & Air Conditioning/HVAC Near Me - Gresham, Oregon

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I needed an unusual exhaust fan installed in my bathroom. Thanh went the extra mile to make sure it was firmly secured despite the extra weight. Very good rapport, excellent work ethic. Highly recommend! read more

Jeff was pleasant and friendly. He was clear about our options and the estimates for each one. Didn't blink an eye at the dogs raising the roof.. Thanks Jeff. read more

We had a new HVAC system installed less than six months ago. It literally popped apart and now Sky is not going to send anyone to fix it for OVER A WEEK, during hottest part if the YEAR! Mind you this is "emergency " service LMAO. This is not how they represented themselves when salesman came out to sell us our $26k system. They said "within 24 hours" It's intolerable. Don't but into their lies. read more

My water heater sprung a leak and Michael Z did an awesome job replacing it on the day I had scheduled. He was professional and patiently explained my options. I highly recommend this company. read more

Rodolfo was on time, efficient and informative. He did my preventive maintenance very thoroughly.

I have used this company over the past few years and am always happy with their service. Every technician has been transparent about any problems and has offered multiple solutions to get a resolution. read more

Very disappointed in Sky Heating. Our air conditioner went out called them for service after seeing their ad on TV. I was informed it would be a $109.00 service call and if we had it repaired that would go towards the bill. They replaced the condensor a $20.00 part on Amazon. Same identically part. My husband and I could have put this part in. In the long run the tech was here less than an hour. We were charged $528.00. I asked are there any senior or military discounts. The tech wasn't sure but asked his boss. In the end we received a 10% discount. I ended up sharing this information with both of our kids. Both very irate. Both also work with the public and are spreading the word. DO NOT USE THIS COMPANY. I am also letting all of our senior friends know of this company. One more thing when we received the bill it shows a flat rate the bill is not itemized showing the $20.00 part. I was told they don't not do that. Never in our lives have we never had an itemized statement. BEWARE!​ read more

Timely, friendly, efficient service on our mini split system, which they installed seven years ago. I signed up for the maintenance contract, which saves money and automatically schedules service in spring and fall. read more

Ryan was on time, very knowledgeable, amicable, and made recommendations for repairs and upgrades.

They overcharge. There is no transparency in their billing. They don't tell you how much you're paying for parts, labor or individual services. We had electrical work done. After some internet research on the cost of parts, I realized they charged us over $600 an hour for labor! We won't use them again. read more

They provide very good and sound advice and great customer service. Went with tankless water heater and they did professional installation. Very flexible and amendable to changes of mind or schedules. They are there to make the customer happy. read more

Mitch arrived when expected and was very pleasant from the start. He took time to teach me about my ductless units and explain the logic behind how they work. I've had them for 5 years and had never received instruction on how to use them. Turns out they were a smart choice!! And no, SKY did not install them so the lack of instruction was not their fault. All in all, he was thorough and genuinely cared about the functionality of the units. read more