During this hot stretch of spring weather we found our AC unit located in our second floor attic constantly running, but not cooling the upstairs. We left a message with Deluxe Heating and Cooling with our dilemma and they returned our call the next morning. They were very polite over the phone and schedule a time that day. Peter, the owner, came out later that day to checked out our system. The location of the system was through the ceiling of my son's bedroom closet, so it was not easy to get to. Peter was very personable and knowledgeable about his work, not high pressure at all. We talked about our options and the different Trane systems that he installs. He was honest about what we actually needed, not what the other companies wanted to sell us. He checked out the furnace coupled with the AC and explained the possible trouble areas on older furnaces. Peter showed me that everything looked very intact with no corrosion or cracks or shorted areas and said we probably had another 8-10 years so we didn't necessarily need to change the heating AND cooling. We chose his bid which was lower than the others and he and his crew were out promptly the morning after we called to accept the bid. The two main crew besides himself were Dale and Nick. They were very polite and professional as well as the others that came out to help. The guys kept the house fairly clean for having to take the stairs to the second floor and using a ladder to squeeze through a hole in a closet up into an attic full of blown-in insulation. They took about 5 hours on the job which included taking out the old AC unit and platform, replacing it with a new platform and AC, replacing the condenser unit in the attic, running new pipes, drains, and wires up the side of the house and into the attic, soldering the copper piping, replacing our old thermostat, having an electrician come out to check the wiring and power, charging the system with coolant, and running efficiency tests. Because of their tight schedule they came out the next day to cover lines and wires going up the side of the house with Line Hide system which looked just like one of our existing gutter drains. The guys were truly awesome in that they were able to do the job so promptly and professionally! They fit us in before another big job they had because he heard we had been suffering from not having a cool place to sleep. KUDOS to Peter and his crew at Deluxe Heating and Cooling! We will be using you in the future for our heating and cooling needs. read more