Fantastic company! Metfab has been our go-to company for our HVAC needs since we moved to Vancouver in 2006. Last Friday, our A/C shut down when the weather was in the high 90s°F outside with 50% humidity. My husband contacted Metfab and they were able to make it to our home on the same day. They fixed the problem by replacing some worn parts. The bill was reasonable. No wonder Metfab has over 100 reviews with a 4.9 rating out of 5.0. They are definitely a 5-star company for our family. read more

Had an additional unit installed last week. James and Trevor did the install, they were quick and thorough answering questions. My experience with this company has been wonderful from initial install to the most recent install My initial quote to final finish has been spot on, no surprise at the end. The cost was exactly what was quoted read more

Metfab serviced our HVAC system for many years. They were always very responsive and professional.

I can't say enough about these guys. An elderly lady that lives down the street had her heat go out. She came to me to help her. Unfortunately this line of work is out of my realm. I called and explained my situation to Metfab. They responded fast with a technician that was definitely experienced and was very professional. He had her up and going in less than 2 hours. They have my business for a lifetime. read more

I arranged for an inspection for our furnace and central AC, and then followed up with a furnace cleaning. I am 100% happy with the company and the service provided by highly experienced technicians. read more

We called mid heatwave and despite what I'm sure was insane demand right now they we're there next day, the owner himself nonetheless. Looked at it and seemed to know exactly what to do and we we're back up and running 15-20 minutes max for the whole visit and less than half what we expected it to be!!! Definitely recommend. read more

I needed my AC and furnace replaced. I called every top 20 heating and AC repair companies on yelp and Google. I got estimates from them all. Comparing parts, prices, ratings, etc. I had some really high estimates by the top 10. Wolfers was by far the highest. Almost all of them wanted a fee to just show up to give an estimate. (Unless you pushed real hard) As frustrating as the whole thing was. I had Jason (the owner for Metfab) come over. No big sale push. Was in and out in 15 minutes. Had the highest rated equipment included in his estimate and came in $3,000 lower than the next. I paid $13 for a high efficiency with several upgrades. That 3 other companies came in at $21,000 for the same exact thing. The system was installed in one day. Everything in the estimate was included. No additional surprise costs. If you are looking for QUALITY parts and a fair price. Better give these guys a call for a free estimate. Thanks Jason! Love the new system. read more

Just had a complete furnace and heat pump installation done. They brought a complete team of people and went after it. Being a contractor for 30 years you get a feel for other contracting organizations. They went to work and did not stop until it was completed. They knew their business and what to do. At the end they went through the complete system with us. I have used Met Fab in the past to check my existing equipment every year before the winter sets in to be sure it's in good running condition. With some of the extremely low cold days we have experienced in the past couple of years don't get caught with your heat not working properly. They know their stuff that's what's important. read more

These guys will promise you whatever they want and then do whatever they like It doesn't make sense to call them in an emergency they promise to come but they dont- and it doesn't make sense to call them when it not urgent because they only do the work they want to do- not the work you need or ask for. Find someone else if you can before its too late read more

From the initial phone call inquiring about installing AC, Metfab tried to push a ductless system and did not want to hear our request in a house already fully equipped with ductwork. Someone did come out to give an estimate, but upon learning our current system is in the crawl space, he made it sounds like it was going to be a "big deal." It even was pointed out he'd have to calculate all the extra labor hours just to move our current system around a few inches, which would be its own separate bid. No other company claimed it was a problem, but instead just part of the job. We wanted AC/heat in every room, hence using the ductwork already in the house. We have three bedrooms, living room, bathroom, kitchen, and dining rooms. Metfab's push was TWO ductless units placed "cleverly" to blow down the hall (assuming we leave all the doors open at all times, which is not practical especially when hosting guests). So in fact, only two rooms would have AC/heat, but we could leave the doors open to let the air leak into the other four living spaces. Terrible idea. I forgot to mention, all this (not actually getting what we want unless we "inconvenience" them) still made Metfab the most expensive company. Odd. In other words, they just didn't want to do the work, and made it very clear. Maybe if you're remodeling and starting completely over, or are willing to sacrifice what you actually want, Metfab might be the way to go; if you want to utilize the living space you already have and still spend a reasonable amount, I'd suggest going with anyone else. read more

Went to Metfab Heating in search of an igniter for my old gas furnace and I didn't really know what I was getting into. I had the old suspect igniter with me to use as a guide for what exactly it was I needed, I showed the office manager, Amanda, my non-functioning part and she was quick to locate a new comparable igniter and explain how the unit should be handled and installed. Amanda was very friendly and knowledgeable about my needs. Big box stores such as Home Depot and Lowes do not carry these types of parts in stock but they can be ordered from their online catalogues but when your furnace goes out who has time to wait for shipping? It's nice to know that Metfab Heating offers options that others don't as well as employing a friendly and professional staff. read more

The folks at Metfab were the only ones to listen to the issue we were having with our HVAC system this last week and provided direction on a fix I could take care of myself since the techs are all booked out for about two weeks solid! We will be taking our business to them now and in the future! read more

We responded to a METFAB postcard offering a heating checkup in the fall of 2005. They came to the house we're selling for the last time Monday after keeping us either warm or cool as needed for 11 years. They really have a "team" approach; communication between who you talk to when you call and who shows up at your door is excellent. The technicians are knowledgeable, work quickly and efficiently and get it right. I think with maybe one or two exceptions we had the same great guy service our heating/cooling system for the whole time. We had them out for two separate projects last week and this week. I had paid for the first on the phone and when a different tech showed up for the second job he had a receipt for me for the first one. Attention to detail you seldom see. They have accomplished several repairs for us, none failed or needed further attention. They use good quality parts and price their time fairly. We are not moving far, and when I see a card for their spring "tuneup" special I'll be calling. read more

It's rare you come across a company like this. If you read no further, THIS is the heating & AC company you should use. Hands down. It's winter in the PNW right now, with temps hovering around 36 degrees at night. Definitely chilly -- especially if your forced air heating unit stops working. Now, take a moment and imagine trying to call a heating repair company in winter. Yes, it's that bad. After three tries at companies whose phones rang with no answer (evidently, heating businesses in the dead of winter have no need for new customers to be able to reach them), I then actually reached two companies... and left messages....only to have no one call me back. The sixth company I called was actually a duct cleaning company (I was almost not looking at the company descriptions by this time), and they were nice enough to refer me to MetFab. Yay! So, here's where it gets absolutely exceptional. I called around 12:20 (lunch time). The phone rang, and to my surprise, a man picked up. He nicely informed me that the person who scheduled appointments was out to lunch, but he'd have her call me right back. Buoyed by the fact I had an actual human on the phone, I asked his name (it was Phil) and proceeded to thank him profusely for answering. Sure enough, 45 minutes later, I got a call from Amanda. She got me booked (and actually apologized that it had to be the next day!!) and wham -- I had help on the way. But it gets better. Several phone calls went back and forth between Amanda and I. This amazing person actually pointed me to a YouTube video that would show me how to check for one possible issue (that could potentially save me from even needing the service call!) and when we determined I still needed the serviceman, she then checked her parts inventory to make sure she could send him out with the part, so we wouldn't have to wait. Let me tell you, my belief in customer support and service has been renewed! Oh, and props to the tech guy, Gary. He didn't treat me like a girl who knew nothing (even though I was exactly that), and spoke to me with respect and was very patient to explain everything to my satisfaction. I just want to say that superiority should be rewarded. I certainly intend to use MetFab for ANYTHING heating or AC related, and I would be thrilled if you would too. Oh, by the way... the "guy" that answered the phone on the scheduler's lunch hour? THE OWNER. read more

I highly recommend MetFab. The scheduling was simple and I had a professional and knowledgeable tech at my home the next day. Work done. Paid. Thank you. read more

MetFab installed a ductless split system in my home in 2008. The install team was on time , professional, and did a great job. I was impressed. In June 2018 I needed to have the system repaired and was told that two parts were needed and someone would call me with the price. I had to call and ask for the price after not hearing from anyone a week later and was told the parts would take two weeks to come in. To make a long story short it is now four months later and the work has not been done. I can't rely on this company so I'm going to look elsewhere to have my unit repaired. read more

I would just like to say that these guys we amazing! They all were very efficient, informative, polite and very respectful of our home! I would especially like to thank James, Bryce, Sam and the electrician Jesse at Justintime, for being so understanding at answering all my questions! Jason was also very professional and made sure that we were taking care of in a very timely manner! Thank you to all that made this process smooth and easy for us even under the circumstances! read more

Started out well.... I was pleasantly surprised that MetFab had a technician available the same day I called even during the "busy season" of summer. The woman on the phone, Amanda, was very pleasant and helpful. She took down notes since I, the owner, would not be available for the appointment. I had told her there was a bend/kink in the copper line impeding the flow of the freon. The appointment was scheduled for 3pm. While the technician was at the residence, I spoke with him on the phone. He informed me that there was a kink in the copper line. (Same thing I told Amanda when I scheduled the appointment.) Then he told me I would need to call the office to schedule someone to come fix it because he doesn't have time to fix it today. He then tells me there will be a "transportation fee" in addition to the actual repair cost when the next technician comes to actually fix the issue. The technician had dug a trench to verify the other copper line was in good shape. He left the ditch open and he left the cover off the condensing unit when he left. I called the office to get another appointment set as soon as possible. Amanda told me the technician had not reported what needed to be done yet so she didn't know how long of an appointment I would need. I told her that he would need to evacuate the freon, fix the copper pipe and recharge the system. She then told me it would be a MINIMUM 3 hour job at $100 per hour. She would need to call me back with an appointment after she spoke to the technician. She said the appointment likely would not happen for two more days. She did tell me there would not be a "transportation fee" for the next visit and that she would have to inform her technician about that. I didn't receive a call back before the end of the workday. I called the office the next day to tell them I would not be having them do the work. I spoke calmly stating I was unsatisfied with the company. So, at the end of the day, I have been charged $124.74 to be told what I already knew and the air conditioning still doesn't work. Needless to say, I am very dissatisfied with Met-Fab. read more

I had my 30 year old furnace quit suddenly over the holidays. The weather forecast predicted increasing wind and low temps.( I know, sounds like the plot of a bad drama movie, right?) I called around on Friday and left messages at two businesses. No call back in over 24hrs. (Cause it's only an urgency for ME.) The third business took my name and wouldn't commit to a time. "...we will put you on the list." How comforting is THAT! I turned to the yellow pages and found MetFab. The guy answered the phone (gasp!) asked me pertinent questions re: my problem, and offered to come look at it right away. The technician was professional, prompt and informative. Even better, although he says I'll have to replace my ancient system soon, he was able to repair it quickly and for a reasonable fee. I recommend this company to anyone who wants that old-fashioned commodity SERVICE. He didn't try to sell me a new, high priced unit, didn't talk over my head, and was dependable. I will use this company for all my future needs. read more