A COOL SOLUTION TO BEAT THE HEAT Our home was built in 1973, and had radiant ceiling heat (yeah, we all know how efficient that is) and cadet wall heaters in a couple of rooms. We knew it was going to be pricy since we were essentially building a complete system from scratch. We've been planning for several years to upgrade to central heat and air conditioning and ditch the inefficient heat sources and all the window air conditioners (4 of them). I had several contractors come to bid the job. One of the first bids was shockingly pricey and the amount of time it would take seemed quite long. Since I am able to work remote from my home office, I had the flexibility to be there during the project. A friend of ours recommended MetFab Heating and Cooling (a local small business) that his relatives used for their project, so I had them come out and do a bid as well. Jason presented several options to provide the most efficient and cost-effective solution for the size of our home, without pushing an upsell to a different brand. All the options that Jason presented had similar warranties and provided a rebate from the Clark County PUD. After several bids, researching the products being used, and much deliberation, we finally settled on MetFab Heating and Cooling. They proposed a price and install time that was very competitive with others in our area and they weren't one of those "Big Box" companies but rather a small local business (we try to support small local businesses rather than the BB companies). Once the install team was onsite, they were able to get the complete install done within three days, which included having an electrician come out to do all the high voltage wiring and disconnect all of the radiant ceiling heater and cadet heaters both at the wall thermostat and at the breaker panel. They were very mindful of my meetings throughout my workday, our small dogs (can't have them getting out by accident) and keeping the inside of our home free of dust and debris. Due to me working from home, they made sure I was informed of when things could get noisy so I could prepare if needed. Once the install was completed, the install team showed me all the work that was completed and made sure I was completely satisfied and then went through the process of filter changes and operation of the new programable thermostat. When we designed the system, we wanted the furnace up in the attic (out of sight, out of mind) due to space limitations in our garage and wanted a heat pump that didn't take up a large footprint outside and wasn't an eye sore. These conditions were satisfied! The install of our new central heat/ac system was done about a month ago. I wanted to give a little time to ensure we were happy with the new system and we didn't have any questions. So far, we're extremely happy with how our home is the same temperature in all rooms and how easy the system is to operate and maintain. We've had a few days in the last month where the outside temperature was 90°+ outside, and the inside of our home remained right a consistent 68°! The system is so quiet inside the house, you can't even hear it when it's running. Even going up into the attic, you can barely hear the furnace running. The heat pump outside is quiet enough to have a conversation right next to it during operation, in a normal conversation voice. Winter is coming and we are excited to see how the new system performs through the colder months. I would highly recommend MetFab Heating and Cooling for all of your inside climate control! The only regret we have, is not doing this project sooner!! Thank you, Jason, and the MetFab team for exceeding all our expectations!!! read more

I began smelling an electrical odor when the heating would kick on. I alerted the owners of the Condo and told them I was calling the heating company to have it checked out. This was just days before the 3 snow storms that hit us recently in February. Jason came out and tested and checked the furnace and determined that the blower engine was burned out. The system was already 30+ years old and instead of just fixing the part the owners decided to replace the furnace and heat pump. Jason worked hard to help keep the costs down. We could not turn the furnace back on, so I would be without heat for a week during the snowstorms and the replacement would be a week out. Metfab made sure that I had two space heaters to keep myself as warm as possible. James and Pearson came out to install the Furnace and Heat Pump. They were amazing. They were professional and polite. They laid down tarps in the house where they would be working, so that the house stayed clean from all the mud and snow. They kept me updated on how things were progressing throughout the day. They explained everything to me after the install and made sure I understood how to use the new Thermostat and what to do when they come out to inspect the work. When they were completed they cleaned up everything afterwards and took everything with them, leaving the area clean and nice. The new Furnace and Heat Pump are so quiet and work so well. I am very grateful to Metfab and highly recommend them. I could not have asked for better customer service and professional work. ~Teresa read more

I'd be happy to write a glowing 5-star review for Metfab, a top-tier heating and cooling company! Metfab is hands down the best heating and cooling company in town. Their team of experts are knowledgeable, professional, and always go above and beyond to ensure complete customer satisfaction. From the moment I called their office, I knew I was in good hands. Their team was quick to respond to my needs, and they arrived promptly for my appointment. They were incredibly friendly and courteous, taking the time to thoroughly explain all of my options and answer all of my questions. They also provided me with a detailed estimate that was fair and transparent. Once I decided to move forward with their services, they wasted no time getting to work. The installation process was seamless, and their team worked quickly and efficiently to ensure everything was done to the highest standard. I was impressed by their attention to detail and their commitment to doing the job right the first time. Since the installation, I've been blown away by the quality of the work that Metfab did. My home is now incredibly comfortable, and I'm confident that I made the right choice in choosing Metfab for my heating and cooling needs. Overall, I would highly recommend Metfab to anyone in need of heating and cooling services. Their team of experts are simply the best in the business, and I'm so grateful for the exceptional service they provided me. Five stars all around! read more

WHAT AN AWESOME COMPANY TO WORK WITH!!! We moved here from WI 7 years ago and Metfab was listed on our furnace/heatpump. We got into their yearly check-ups and Gary is amazing and a very caring person and checked everything and all was ok until the heatpump decided to die 2 weeks later. Gary came back just before Christmas and felt so bad that he had to tell us that it had died (not his problem, he did his job). Called Amanda (who by the way has always been a very friendly voice at the other end) and told her we needed an estimate on a new unit both furnace and heatpump as our furnace was original. Jason called us within an hour very concerned and we explained that we had to wait due to having to be quaranteed to be able to see our grandson for Christmas, he was very understanding with our situation. Jason came the Monday after Christmas and we had our new unit put in today. James and Pearson were great to work with, showed up exactly on time and answered all of our questions without making us feel stupid for asking. These people make you feel like a member of their family, they are all very caring!!! Will definitely call them again and if you want a reference you can call me anytime. THANK YOU SO MUCH METFAB YOU ARE GREAT!!! (ps. the guys like donuts at break time too and they deserve it!) read more

I am very happy with the service I received from MetFab. We have been customers for over 15 years and have always had good service but this week (during the blizzard of February, 2014) they worked me into their schedule the same day I called in case my concern about the fan not coming on would lead to problems in the inclement weather. The serviceman was on time, very polite and considerate. He checked the thermostat and could explain the delay in the fan operation but he went beyond the explanation. Since he was here he took the front off to check the usual problem areas in case there was more going on. And there was. The fan ignitor was not operating at the correct current. The correct level was on the part and he showed me the reading on the monitor when he did the test. Catching this problem now saved us from the probable breakdown of the unit in this frigid weather. Thank you for doing a thorough job and caring to look further than the obvious. Also, thank you for working me into the day's schedule. What great customer service! read more

We have used Metfab Heating and Cooling for years. In fact they installed our furnace and heat pump system. Yearly we have Gary service the unit using his expertise in a friendly, competent manner. We especially like receiving the postcard offering a discount for scheduling an early appointment. Unfortunately this year a leak was discovered. But Metfab to the rescue! We were able to schedule an 'emergency' appointment. James and Pearson arrived to view the situation and determined that a part needed to be ordered. James called with the news that one was found and the repairs could be done the next day. James and Pearson arrived as scheduled. Working together, they explained what needed to be done, repaired the unit and cleaned up. We certainly appreciated the prompt phone calls, showing up on time, their efficient work ethic and a job well done! We are very pleased with Metfab! And recommend it highly! Dick and Candy M read more

Yesterday the snow was coming down and my gas furnace stopped heating. It was midday, and I started making phone calls to heating companies. All I got was phone answering machines, which I left messages on for a call back. On my ninth call, which was to Metfab, a person answered the phone. I told him my problem. He first apologized because one of his repairmen was out sick, and then he said he would call his other repairman and call me back. Within a half hour he called back saying his repairman was on the way and should be there shortly. Not long after the repairman arrived, he diagnosed the problem and fixed it. He also looked over and serviced the furnace to make sure I would not have any more problems. I could not be happier. The next day I started getting calls back from the other heating companies. As of about noon, only three have called me back. Thank you Metfab; because of you I did not have a cold night. read more

Great job! The Metfab Team were on time, very knowledgeable and very professional. I had my furnace and air conditioning replaced. My last Carrier system lasted 29 years! So, I stayed the course and purchased a new Carrier system from Metfab. Jason provided a straight shooter quote. He responded to my several requests promptly and thoroughly. James, Doug and Trevor spend the day taking out my old system and putting in my new system. Big job! The truly acted as a team and executed a seamless installation. Loved their attention to detail right up to the button up and clean up! These guys are seasoned pros! Very responsive. Truly trustworthy! They get 5 stars in my book! read more

They put a system in for me 20 years ago. Had to replace the heat pump lately. First class people. Fast. Great prices. Thorough on everything they do. Even vacuum the carpet when they were done where they had to go through the house to go through the crawl space. Price was great way below any other bid I ever got. Recommend them very highly! read more

Had an additional unit installed last week. James and Trevor did the install, they were quick and thorough answering questions. My experience with this company has been wonderful from initial install to the most recent install My initial quote to final finish has been spot on, no surprise at the end. The cost was exactly what was quoted read more

Jason (owner) gave us a good bid, followed up with calls (even went so far as to deal with our home warranty people, which is worth 5 stars by itself!). Crew came out to install replacement new system today. Sam, James and son Ben were efficient, clean and professional. Could I ask for more? I don't think so! Great company and people. read more

This company is amazing. we were without heat while our warranty company tried to find a part for over two weeks! Called these guys, they fit us in same day. The tech was professional, diagnosed problem in 5 minutes and had repair completed in 45 min. Our heat is back on now in midst of a cold snap. great service! read more

I have used Metfab Heating and Cooling in two homes I have owned. The company is committed to their customer. In being honest, fair, and installing great products. They have proved to me that I can count on them to not give me extra charges. Always on time and very professional workers!! read more

We had a Mini Split installed. Jason scheduled us between 7:30 and 8:00. Installers Hunter and Aiden arrived as scheduled. They were courteous and understanding throughout the entire installation. Would recommend again. Thank you for a job well done. read more

Just had our annual checkup. Extremely satisfied with everything! We have been with them for 10+ years and will never change companies. Tyler the service tech was exceptionally polite and answered all my questions without hesitation. read more

Tim over at MetFab is an amazing resource if you have any heating/cooling needs for your home. Great options for ductless homes like mine! Whatever your heating/cooling needs are these guys are you best bet. read more

Have used MetFab Heating for over 25 years and have had nothing but positive experiences. Recently it was James who came to the house and provided thorough & professional service. read more

Excellent service. Amanda walked me through my furnace problem and scheduled me the next day. Gary did a thorough examination of furnace & AC. He was able to fix it quickly. read more

Driver pulls in to our neighborhood to pee in a jar, and then dumps the contents on the side of the road. WA C71772N Hope you washed you hands, I am sure he didn't. read more