1. Air Guide

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Vancouver, WA

Air Guide

5.0 (1 review)
Closed • 7:00 am - 5:00 pm

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4 months ago

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Sure Flame

Sure Flame

(99 reviews)

When we bought our new house, we quickly discovered there was a small leak coming from under the…read moregas fireplace. We obviously turned the gas off to it, but then we were in a new area with no idea who we could get to fix it. I'm so glad that I found Sure Flame online because not only were they willing to come out to our rural home, but Elijah also spent over 4 hours troubleshooting, tweaking, and cleaning up the fireplace as he ruled out all of the least expensive repairs. While we did end up having to replace an expensive part, I trusted that it was actually necessary because he really did try everything else first! In addition, It's apparently part of a regular service call for them to clean up the fireplace, wipe down the glass, and even spray the interior with fresh heat-safe paint, so our fireplace even LOOKS almost new again! So excited to have a fireplace we'll get to enjoy as the temperatures drop at our new home and I'll definitely be using Sure Flame for their annual service check-up too!

Elijah was amazing! He was very informative with the answers to all of my questions. I hadn't used…read morethis gas insert fireplace before and wanted it checked out because I couldn't start it. It was an older model and was hoping I wouldn't have to replace it. He wound up being here much longer than a short service call and had everything on hand that needed to be replaced :-) I will have them do my annual servicing on my mini-splits also. It is so refreshing in these times to find companies with this type of service. I am just blown away!!

Air Guide - hvac - Updated October 2026

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