I am beyond impressed with the level of customer service from Evergreen Auto Body. A specific shout…read moreout to Boe who made the entire process a breeze even before I dropped off my car. I was rear ended and had never been in an accident before so the entire insurance process was new to me, but Boe took the time to explain the entire process to me -- before I even made the decision to take my car to Evergreen. During the repair process, he kept me up to date on easy step of the way. I could not be happier with the work the crew performed and the customer service was top of class. I will definitely be a repeat customer for any future issues I may encounter and will always recommend them to friends.

Asked to have a door and a bumper fixed. Paid for both, the bumper didn't get done. Called, they…read moresaid they took the bumper off and put it back on??!!? But the scraped paint was not repaired. Also the guy I talked too was immediately very snippy then hung up on me.

I have taken my car here and my granddaughter has had her car here for body work and also engine…read morework I would recommend them for any car or truck work. the customer service is exceptional and so are the prices. My place of business from now on. Dawn R

I brought my car here to fix my bumper, and when I got it back, the fixtures that hold my rear…read moresensors had been broken. They were not broken when I dropped my car off. Instead of being up front about it, they bolted the pieces back together to cover it up. When I later had my car checked at the Mazda dealership, they confirmed the damage had been caused during the repair. When I confronted the collision center, they denied responsibility and even tried to charge me more to fix the issue they created. This was extremely dishonest and unprofessional. I would not recommend this shop if you value transparency and quality work.

Irene was great. She was knowledgeable and answered all of our questions. she made sure I got the…read morecar that best fitted my needs at a good price. The finance guy also made sure and took his time to ensure that I was able to get the best deal. Welcome home in a new accord.

At 67 years old, this was my first time purchasing a new car-lol! Allen and his co-workers answered…read moreevery question by phone and email, were extremely patient, and yes, even provided assistance step-by-step (yes, I needed hand holding). Allen and his team provided exemplary service and extended great kindness. I recommend Honda of Bellevue, Allen-Sales, Christian-Sales, and Daniella-Finance if you are considering purchasing a pre-owned or new vehicle for yourself and/your family.

I feel so comfortable with this auto shop. They have absolutely amazing service. They have…read morereminders for service at all the right times. They're polite and informative and I really trust them. They have not recommended extra things/services that I don't need, and I really appreciate that. Also, I didn't know this before but my last oil change was free because they have a deal that your fifth oil change is free. Wow!

We have been AutoLogic customers for well over 30 years. They have helped us keep our 4 vehicles…read moremade in 1987, 1991, 2004 and 2005 running smoothly and relibly. The service requested has been expertly completed, often exceeding our expectation when something additional needs attention. The bill includes a thorough explanation of the work performed along with an extensive checklist completed at the beginning of work along with their green/yellow/red status.

TERRIBLE customer service! The work looks fine but when I picked up the car they were waiting for a…read morepart. I could have left the car there & let the insurance company keep paying for my rental but I took the car anyway. They said it would be a couple of days, then a week, then another. They never contacted me to update status, I always had to call them. I finally got fed up & told the insurance company that I wanted the job finished at another shop. The next day my part arrived! Coincidence? They told me it would take 10-15 minutes to install the part. I was on my way to an appointment but had over an hour so I went ahead & took the car back there. I told them I needed to be somewhere. FINALLY after 40 minutes the car was finished. I was only about 5 minutes late for my appointment. NEVER WILL I EVER GO BACK THERE AGAIN. I hope they lose their "preferred" status.

We went to Classic Collision due to another person denting and scratching our new Lexus rear…read morepassenger door. Classic Collision told us that the door needs to be replaced and the entire passenger side needs to be repainted: * "Unfortunately" we went with USAA's preferred repair shop which was Classic Collision - not a good experience at all! * Almost six weeks of waiting and 10+ phone calls of checking in over and over again we got our car back in a devastating state - see photos and markers attached * The passenger door handle was loose and inoperable * The rare passenger window was not working * Obviously no quality control at all and no check lists * Residues and glue all over the rear window - Classic Collision told us to "simply remove this with WD-40" *very weird* * The additional damage done by Classic Collision now needs to be corrected by a more professional and Lexus recommend repair shop * Needed to clean the car 2+ hours after picking it up We cannot recommend taking your car to Classic Collision and obviously will never consider this repair shop again.

I have used them for years, and overall they are....fine? The big but is the fact that I don't…read moretrust their multi-point service check. A few years ago I specifically requested that they fix a broken tail-light and check my battery (which had been dying, seemingly for no good reason). When I picked up the car, I was in a bit of a hurry, but they showed me the multi point check, which proved to me that they had reviewed absolutely everything on the car. I drove my parents up to Vancouver that weekend, and we wound up with a dead battery, and at one point, I noticed that they hadn't actually replaced the rear tail light. My confidence was shaken. And: When I discussed my displeasure with them, I didn't feel heard. Because I am still driving Hondas, I have had occasion to go back, and my experiences have been better-but I keep a close eye on whatever they say they are going to do.

I bought a used car from here.. Mazda to be exact. Our sales guy was friendly transaction was…read moresmooth... car fax 'clean' A year later we are having ABS/transmission/ECU lights come up! Thousands of dollars later we find out it's been in a prior accident! Honda did not inspect this car correctly and sold us a car that was in an accident beforehand and the repairs were done poorly and now we are paying the price. Suggest you look elsewhere for a used vehicle since they don't care enough to inspect here.

I bought my 2019 A Spec RDX from Rob Lee a couple years ago. Each time I was at the dealership, Rob…read morewould always remember us and come to greet us even if it was for a service visit. When the 2022 MDX came out, we were instantly drawn to it for our growing family. I contemplated the Q7, Atlas, and some other third row SUVs. I was inclined to stay with Acura because of my great experience with Rob Lee and the service team. I've always been taken care of at Acura Bellevue and knew that I didn't want to go anywhere else! Rob was able to work with me on my trade in and secure a 2022 A Spec MDX. He's quick and easy to make a deal and doesn't drag out the process for hours like some other dealerships. (I also appreciate the low pressure sales when it comes to the extra add ons at the end during the signing.) The car came a week earlier than expected and he gave me frequent updates! Rob and the Acura Bellevue team are such honest, hard workers. I highly recommend checking them out if you're in the market for an Acura. They will always make things right and make sure you're satisfied!

I will never take my MDX or our RL to Acura of Bellevue's service department again. I took my MDX…read morein for the A1 service and was told I needed over $5000 worth of work. My car has been running great. I declined the additional services. The next day I took it to a highly recommended mechanic to get it checked out for the services that Acura said I urgently needed. As it turns out, I didn't need any of them. I'm so angry that this company would deceive their customers. I've had large repair bills from them in the past and am mad at myself for not getting a second opinion. I urge everyone to pay attention to the reviews with one star regarding this service department. Find a trusted mechanic; you will save thousands of dollars.

I had a broken window due to theft on a rainy Saturday. I called around town and Brian at…read morebull's-eye was the only one that offered to get me in on such short notice he fixed the window and in under an hour and I was out of there! had another issue with the motor he ordered the part, went back on another day and he had it done in 15 minutes. I highly recommend Brian at bull's-eye auto glass for any of your auto or windshield needs.

Have used them twice. Each time they were easy to work with. They will go to Lake Stevens which is…read morereally convenient (satellite will not). My insurance reimbursed me for their repair without issue. Hopefully won't need to use them again, but will call them if needed.