What a gem. Located in Seattle's South End (Souf End if you know), their mobile service is so…read moreconvenient. They were fast to respond, scheduled quickly, arrived on time, and didn't try to haggle. The prices are absolutely fair and probably a little low for the mobile service convenience. I'm thrilled and will refer them without hesitation.

Service was quick and reliable! Ezra helped me with a car battery problem and answered all of my…read morequestions. Would highly recommend them for any services.

Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

**Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.

Two months ago, I had my break pads and rotors replaced here. I dropped off my car in the morning…read moreand was able to pick it up by early afternoon-quick and convenient with reasonable rate. Today, I went back because I started hearing this awful squeaky/grinding sound coming from one of my front tires/brakes. Emmanuel (Owner) put my car up on the lift, took off tire, examined it, and was able to find a small rock caught between the tire and the break. He showed me the rock and where it had lodged itself. After putting everything back together, he handed me my keys and sent me on my way-no charge at all, even though he spent a good 40 minutes fixing it!!! I'm so thankful for his help, his labor, and his precious time. Most importantly thankful for his honesty. He could've easily said I needed new parts, but he didn't. This time, I didn't even have to leave the shop. ( made an appointment yesterday) He took care of my car as soon as he became available. The only thing I didn't like was actually the customers in the small waiting room on their phone playing games with sound on and talking on speaker phone. No etiquette. :( Recommend by my friend who used to get service from the previous owner of this shop who also was an honest man. I will definitely continue to come back here.

I've been going here since 2017 and they are always fast getting me in and getting the job done for…read moregreat prices. The most important thing is that they've shown numerous times that I can trust them. A trustworthy auto mechanic is essential and not easy to come by. I highly recommend!

Thank you Hans for your work fixing my clutch on my 2001 Passat!…read more When you referred me to get my shocks done, I apologize for making you sound bad, w/my online review! I ended up getting a bad shock and it went away with time...a long time! I will still refer your business because of my sincere gratitude of taking care of my clutch! Family business' are AWESOME! THANK YOU for your honesty and the value I was able to take with me!

I live across the street from this shop... pulled out of my garage and realized my tire was flat…read more These guys were so nice to put my spare on for me so I could be on my way without waiting half a day for AAA. They also gave me a good recommendation for a tire place nearby. Thanks again!

I appreciate the maintenance options and the communication offered to work with not only my…read moreschedule, but also to create a proactive, non-pressured plan that will make it manageable for my budget. This keeps my vehicle running smooth and safe, without unpredictable financial ....uhm... upset. Appreciate their care and attention... in that they speak with me as a human being with this care and attention. It makes a difference and a nice connection. Highly recommend.

Looked for a place with good reviews and found Tom's Automotive was nearby. Came for an oil change…read moreand was charged $255 (keep in mind I had a BMW prior to my recent Lexus purchase and it was $120 max). They attempted to charge me $416 just to check if they needed to work on and/or charge me more for my headlights and my mid center console charging station. They wouldn't even bother fixing my windshield wipers that I had installed incorrectly. Money hungry, I do not recommend. I should leave feeling cared for and satisfied with customer service.

Trustworthy. I took my Honda Ridgeline in for 60K service. After inspection, they recommended…read morechanging only the fluids necessary, they did not try to upsell me on extra unneeded service. They reminded me that I had serviced there earlier, which I had forgotten.

Excellent work. Excellent shop. It's the only place I take my car. They know what they are doing…read moreand are very honest.

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

I called ahead of time regarding air coming out of my tire and I was lowkey freaking out. They told…read moreme a time I could come by later that day and they would check it out. Barely made it there before it got flat, but I did. They checked it out, plugged it, and filled the air back up in the tire. They didn't charge me for the temporary repair, which was really kind of them. Was able to get my tires replaced a few weeks later somewhere else and the plug had no problems until then. Another time I came to get my car serviced, and that also was pretty quick and also went well! Forget how much it was but it was pretty standard compared to other places. I would trust them with any and all of my car service needs!

I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Great service, fair pricing, fun team!!! Tony helped us with both a Sequoia and a RAV ... excellent…read morework in both cases.