Amazing! I have a 1978 Civic and never thought it would be so complex to restore it. I had my car at another shop and the ignition broke and most everyone I knew or talked with said good luck. Lloyds was welcoming and they always were very happy and respectful and to add, inviting. My ignition works perfectly and they even utilized my AAA discount and they were the ones who recommended Lloyds to me. There were other issues with my car and the fixed my door latch which they fabricated the connectors. Impressive! Then my car didn't run right and so they installed a new Weber and not a copy. My car runs so much better and is now functioning and this value to be is invaluable to so many in the vintage market. Thank you!! read more

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The tire folks told me I had uneven tire wear and since I was in need of my 3rd set of tires in 10,000 miles, they suggested an alignment. They actually suggested Midas, but due to a relationship with National Auto next door, I was turned on to these guys. When I called to inquire about services, they couldn't have been any nicer. Like most auto places, they tried to discourage me from waiting and suggested I leave the car for the day. In order to do that, you either got to give me a loaner, or have enough retail and entertainment for me to be comfortable while I'm in the area. This place is a desert, and a loaner wasn't an option, so I decided to stay. Ironically, the interior was comfortable, not at all what I expected. There was probably room for 8 people to wait comfortably. There was a TV, but it wasn't on and they had bottled water and chips non gratis. They told me book time for my car was 2.5 hour, so I should expect to be there for at least 3. Book time is a joke. For example, if you wash your car, you probably take 30 minutes to rinse, wash, rinse again and dry. That is book time, what it takes the average person to complete a task. A friend of mine used to be a detailer and he could wash and dry a passenger car in about 3 minutes. It's not about rushing, it's about repetition. When you are good at something it doesn't take as long and book time is about charging you more. In this case, they had a flat fee for services but always know what you are dealing with when you choose a mechanic. If it takes them an hour to complete a service, they shouldn't be charging you for 2.5. Long story short, I was there for less than an hour, they completed the service, and I couldn't be more pleased. The level of professionalism, kindness and courtesy are attributes this industry lacks and it was refreshing to experience them today. Again, off what I consider the beaten path, but their strong review profile speaks for itself. I've been driving for 40 years and this is my 3rd alignment. Not a service most people need often, but whatever you need, if these guys offer it, I recommend it. read more

I had aftermarket headlights installed that worked out okay. However, the headlights adjustment was not included. Beware of additional costs or be prepared to take your vehicle to an entirely different auto body shop to complete service. I took my vehicle back to the body shop for the headlights adjustment and was told to do it myself. read more

I've been taking my cars to Lloyd's for years because 1) they know their stuff, 2) they're good people, and 3) the shop is AAA-rated. Point 1: We've talked cars and they explain things as fully as I'd like. I'm a down-in-the-weeds kind of guy when it comes to cars but if you're not, they'll explain things in a way that makes sense to you. I've seen 'em do it. Point 2: Last time I was in, I asked about my brakes and a possible warped rotor causing pulsating when I brake at highway speeds. They confirmed that it was warped and could have turned the rotors to fix it, but the brakes still have 15-20,000 miles left on them. They gave me the choice of turn them now or wait for the next brake job, when the rotors would be turned anyway. Great show of respect for my wallet. Point 3: The AAA rating is important because AAA conducts random audits of customer satisfaction. If they don't get a very high percentage of positive reports (in the 90%+ range, I believe), the AAA certification is pulled, so it's in the best interest of the business to keep its customers happy. Point 4 (not noted above): they have a shop dog who LOVES her tummy rubs. Anyway, I highly recommend Lloyd's! read more

This is the place!! Honest, genuine, integrity, quality, care, and customer focused. This family business is the where you want to entrust your investment. Cause that's what my vehicle is to me! In an industry where service and trust is so valued and important, I can't say I have felt more comfortable! read more

LLoyd's Auto Clinic - The front of the business from the street off Millitary just North of Millitary - Auto Repair Near Me - Kent, Washington

My daughter and her two girls were on their way home from an out-of-state trip when her oil pan was punctured by a large road hazard. I'm not sure how she got hooked up with these guys, but Shelly saved the day. She talked my daughter thru the process of getting her car safely to the shop during heavy traffic in an unfamiliar area. One of their mechanics was kind enough to stay late in order to perform an emergency repair so they could complete the last 30+ miles of their trip. Everyone was over-the-top helpful and gracious, and also provided some treats for the kids. Shelly, Tony, and unnamed tech, thank you so much for helping my family thru a very unsettling experience, and working with her to make sure all the damage from the incident was noted, corrected and included in the insurance claim. I only wish I lived close enough to adopt you as my shop! read more

I brought my 2015 Honda van in thinking I was going to need to replace my transmission they went above and beyond for me. They ended up doing a transmission flush and a couple other things, and I've never been more satisfied. They only had to have my car for one day, which in the past at other locations, I've been out of cars for weeks at a time, they were honest upfront and it was a very welcoming great atmosphere!!! I will definitely be back thank you Tony and Dustin. Great job. read more

"Act like you own the place" was Lloyd's catch phrase. He is one of the kindest mechanics I have ever encountered. My boyfriend and I were having car trouble- our car kept over heating repeatedly. Lloyd and his crew helped and fixed the problem swiftly. And they also found other issues with the car that other mechanics never pointed out to us. Lloyd made us feel welcome and as if we were at home! If we ever have car trouble in that area again, Lloyd's will certainly be the first place we stop at! When you get there, expect to be treated nothing but fairly. This man has the kindest heart, and his crew are hard working, amicable guys. It is no wonder everyone on here (except on person), has given them five stars! I would give them more if I could! They took care of my boyfriend and I when we were desperate- and I couldn't thank them enough! read more

Prices are a little shocking lately. Sorry just can't accept major repair increases. Going elsewhere. Sad.

Lloyds removed and replaced my water pump and charged me $700 what a ripoff. I did not and will not ever return there. Lloyds is run by a thief. read more

Paid over 5 thousand dollars a few months ago to dave my engime, AS Tony Caroll, said i neefed all these parts imcluding turbo charger, pistons. Timimg chain. Battery. Qnd other parts . Still bad motor he fucked me. I called him when my car does a few months later He offered to tow me to his shop. Then charges me 125.00 for tow. And billed me for 135 engime imspection. Which the engine NEVER TURNED OVER!. read more

Everybody there was so kind & helpful. They swapped out my battery for me in 45min, I most definitely recommend!

LLoyd's Automotive is the most trustworthy, caring automotive repair facility that I have ever taken my cars to. Tony and Shelly have not only treated me and several of my friends like family for years, but have always been extremely courteous and incredibly knowledgeable. They are an exemplary team when diagnosing vehicle issues and the entire shop treats every customer with expert service and honest suggestions. Not only have they worked with me to be able to have work done, they worked tirelessly to help get my car in for repairs and maintenance with my very limited in-town work schedule. I trust them completely and recommend them highly. It's a rare thing these days to be treated honestly in the auto repair industry. Tony and Shelly have been highly respected by the community for decades. Simply put from the heart, I can't speak highly enough read more

Outstanding people, have always done a great job. I highly recommend them for all car issues. I had four kids driving cars plus my wife and I and they always kept us on the road. read more

I found Lloyd's on Yelp. Passed my emissions test. Getting brakes done next. Great work. Friendly. Professional. I will return. read more

We recently had some unexplained issues with our Toyota Camry. Had it worked on at 3 auto repair places in the last 6 weeks. Lloyd's was the third place and simply outstanding. Since the computer diagnostic didn't reveal the issue, Tony (a master mechanic was working the front desk) did a test drive. He explained what was the most likely issue, and using words that I could understand! He was spot on. There was absolutely no sales pressure. Their integrity showed through the entire process. To make it even better, their prices were signicantly better than the other bid we got. Did I mention that they were highly recommended to us by us a friend? No wonder! We now add our enthusiastic recommendation. read more

I use Yelp and other review sites a ton but never post reviews myself. My recent experience at Lloyd's warrants a 5-star note. I rolled in about 3:30, towed in fresh off the highway. My car randomly died and I needed to be back on the road asap. The guys at the shop quickly assessed what needed to happen, explained in terms I understood, and told me it could take an hour to get the replacement part or might need to be done in the morning. They closed at 5-something so I was preparing for the worst but expecting the best. Low and behold, my cell rings not 45 minutes later. They got the part, fixed the issue, and were done. Minutes later, I'm driving away with a big happy grin stamped on my face. They saved my bacon. I'm so glad I broke down close by!! Thank you for the excellent service. I wish all repair shops operated as well as you guys. J. read more

I've been going to these guys for a few years now. Always straight forward. They are really good about discussing what needs to be done. Very honest, super dependable. Sometimes I'll call around for other quotes and they are never the cheapest but also not gouge pricing like some of the bigger outfits. I've saved as much as $400 on a repair. They put in good parts and are completely reliable. read more

Cured my mechanic PTSD. Super kind and friendly, legitimate prices, above and beyond, no upselling. As a woman especially I've been screwed over at auto shops so many times, it was the biggest relief to find someone I can genuinely trust. Thank you!!! read more

Wow what a great repair shop what a pleasure meeting these folks. I was really impressed with their attention to detail. I like the way their shop operate everything is clean and well organized. These are the types of people you want working on your car. You can see it in the way they live in the way they carry themselves. Professional and caring. I was very excited to let them work on my car for the first time because I'm so nervous about other repair shops read more

LLoyd's Auto Clinic - Fair prices honest answers quality work - Auto Repair Near Me - Kent, Washington

I have brought two of my vehicles here and I truly trust no where else. I recommend Especially as a young woman. I've been to other shops where I can tell I'm being take advantage of- not lloyds, they are a company I can trust. , I feel they explain things, communicate with me, are detail oriented and don't up the price because of nonsense.I feel taken care of while I'm here. Not to mention, staff is very nice. If you are weary about your shop or just moved to the greater Seattle/Seattle area, this should be your shop. Make sure youre going to lloyds and not the shop in the same lot, you'll be well taken care of. read more

I've brought multiple cars- new(er) and old- to Lloyd's multiple times and will continue to so. Tony and Shelley are top of things and keep you informed whether it's a repair or maintenance issue (sometimes both). From the owners to the techs- Lloyd's is motivated, friendly and take pride in their work and service to keep you safely on the road. read more

Best mechanic I've ever seen in my life. The owners and their personnel are caring and very knowledgeable. As true mechanics they charge an hourly rate which is the gold standard in auto repair. I recommend this business highly. read more

During a recent oil change on my 1996 Ranger, I was informed by a local Ford dealership that my serpentine belt needed to be replaced. They gave me a quote of $192 plus tax. I decided to shop around and forgot about it for a couple weeks. Then yesterday, on my way home from work, I drove by Lloyd's and remembered the wonderful job they did on another vehicle a few years ago. I stopped in and asked Tony for a quote, which he priced out at $96, including tax. Sounded like a good deal to me (since I have neither the tools nor the time to do the work), so I asked to make an appointment. He said, "How about now? It only takes about 15 minutes." Cool! So...he saved me $100 and another trip to the shop! Plus, he and his chocolate lab kept me company while his tech was doing the work. Thanks Tony! read more

I recently moved out to Des Moines from Shoreline area and was looking for a local mechanic. I'd been having some problems with my truck and didn't have the time or knowledge to fix them on my own; My speedometer and odometer went out and weren't functional- I tried a few things myself such as replacing the VSS on the transmission, but that didn't work, so I went to a junk yard and picked up a spare instrument cluster from a truck of the same model and year, but didn't install it because I couldn't. So I ignored it for a while, but I decided I'd get it fixed now. I went in last week, talked to Tony and he was very professional and nice, we talked about vehicles and he gave me a few pointers and said he'd be able to take a look at it and fix it. I made an appointment earlier this week to see him today, I went in this morning, talked to Tony and the tech about the issue, the tech then went and took my truck for a drive, giving an overall diagnostic and seeing how things were working. After that they took it in the shop and began examining what they found and checking out the components in the system. We found that the part I had installed, I didn't install it correctly, so that was part of the problems, they fixed that up, but it still didn't work. Tony asked if it was okay to proceed and replace the cluster, because the time had already exceeded what they quoted me; I gave the go-ahead. They then took out my dash, plugged the new instrument cluster in, replaced the backlights for it and verified it was working before installing everything back to the way it was. They put it back together and it looks perfect, everything works great and it even fixed a problem with my cruise control not functioning properly. After that, we went over the paperwork, talked about what happened, and they gave me the results of the inspection; I paid my bill and was on my way. Tony and his crew are great people, very nice, fast, and knowledgable in their trade. I'd recommend this place to somebody who needs work done on their vehicle, he's not going to rip you off, and Tony will give an honest answer about what's going on with your vehicle. A++ read more

What a seriously nice group of people. They are a class act. They don't try to up sell you, they do honest work, throw in the little extras and with a smile. I couldn't be more pleased. They made my 2005 Jeep Wrangler good to go and it was a hunt an a half for the parts to do it! read more

After a trip back from the lake, our Forester ran into acceleration issues. I had to keep pumping the gas to get the car to move. NOT GOOD. All my friends were freaking me out saying stuff "its the transmission " followed by horror stories of their previous experiences of transmission issues and their accompanying price points. I know NOTHING about cars and was freaked out. I reluctantly started making calls and Murrays CarStar recommended that I call this place. I did just that and spoke with a guy (maybe named Fred or Tony). He recommended that I check the transmission fluid and told me EXACTLY how to do it. He was right! It was the trans fluid. He didn't try to get me in there and charge me all this money just to add fluid. THANK YOU. If ANYTHING else goes wrong, without a doubt, THIS IS WHERE IM GOING. THIS is the kind of people you want on your side. read more

Had a couple problems with my Lexie overheating. I new what it was.. I new what was wrong and showed the owner. He gave me the tools and had me fix it myself, no charge! I'm a nurse, not a mechanic.. But that lesson gave me so much confidence that I have been working on my car whenever I can. When I cant, i take it to loyds. read more

Best car experience ever at 67 yrs old I've had my share of bad experiences, when I called and said I didn't have a ride home they offered to take me home. The waiting room felt like a visit with family. But the best is the problems were found and corrected at a reasonable price. I'll never go anywhere else read more

Now I know why this place gets such good reviews. They got my car in quickly, gave me a fair price, reminded me to use my AAA discount, and treated me with kindness in respect. I'm lucky they're in my neighborhood! read more

We took my sons truck to get some work done yesterday. Shelley got us in with very little notice and got the work done fast and for the price quoted on the phone. They are honest and do good work at a reasonable price. We will definitely recommend them to others and we will use them again. read more

I have rarely had to bring a car in for repairs so I'm always nervous when I do. You hear so many horror stories of women being over charged for work that did not need to be done. I was very pleased with this shop. Even though my small problem did turn out to be a bit bigger they took the time to show me everything, they were fast and I feel comfortable that I was treated fairly.. If needed I will definitely go here again. read more

Your review helps others learn about great local businesses. Great experience! Excellent work at a reasonable price. The people make the difference. Always a heads up before work done. Tony is the Man! They don't make em like him anymore! I'll be back! Thank you Tony. read more

Saved me $100s below the dealer's quote. Tony explains things, describes work done, tests results after work is done. I heard about this auto shop from other women who had great results at reasonable prices. We women talk to each other about our good (and bad) experiences with businesses. Was referred to Lloyd's (Tony's) by two women at different times. Glad I listened. read more

While driving from Seattle to Tacoma on I-5, my car started having serious problems. I got off the freeway and looked for help. A gas station attendant in Kent directed me to Lloyd's Automotive. Tony and his staff immediately came to my aid. It was near closing time, and they still made time for me and narrowed down the possible problems. They loaned me a car for the night to make sure that I got home safely. In the morning, they called with an estimate for repairs that was very reasonable. By 3 in the afternoon, my husband returned the loaner car and left with our own. They were kind, helpful, professional and knowledgeable! We feel lucky to have found them. read more

Trip savers! Last week I was on my way to Squamish, British Columbia from Colorado with my two sons but without my husband. My check engine light came on in Seattle so I pulled over at the next auto shop which happened to be Lloyd's. He pulled the check engine code for me right away FOR FREE, and gave me advice on how to handle it. He could've guaranteed some business for himself by telling me that the part had to be replaced right then. Instead, he explained that the code may be a glitch or an actual issue but said the car was drivable and explained what could happen with it if there was an actual issue. He cleared the code for me so I could see if the sensor was triggered again, and I was on my way. My brother in law was able to order the part in the next town by phone, I picked it up on the way, and he changed the part out in Canada when we met up. What could've been an unexpected lost day or two of the trip and a thousand dollar fix ended up being a few hundred dollar fix. Thanks, Lloyd's!! read more

A few years ago my car needed a used engine in it and they did a good job. Tony will let you know what his prices are before he starts the work. My nephew the end of March bought a lemon car from a dealership. Sears at first fixed the car but then the coil on one of the cylinders went out. Sears could fix it but couldn't guarantee that it was the only problem. Also there was a light switch on the dash board that was out too. Between my nephew and Tony they talked about what was wrong with the car. Tony listened to what my nephew had to say and then told use his opinion. Turns out they were both right on what was wrong with the car. Tony fixed it and guaranteed his work. Yesterday I had a bolt stripped on my car and Tony fixed it. Excellent customer service. He will get you right in and take care of you. A few other places will fix the car and then you leave and have to come to back to fix it again. tony fixes the car right the first time. read more