Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

This was by far the worst eye care experience I've ever had…read more I chose this office because it was close to my downtown office and I wanted to support a local business. Unfortunately, that was a mistake. The doctor was arrogant and dismissive, and the front office staff was pushy. I was very clear about the contact lenses I wanted, yet I was pressured into trial contacts that were completely uncomfortable and did not work for me. When I followed up to request the prescription for the contacts I originally asked for, I was told I would need to schedule and pay for an entirely new eye exam -- despite the fact that this issue was created by their insistence on pushing a different product. The entire experience felt sales-driven rather than patient-focused. I never felt listened to, respected, or cared for -- just upsold. If you're looking for an eye doctor who prioritizes patients over profit, I strongly recommend looking elsewhere!!

Great doctor and love the frame selection. The doctor is also very active in helping others…read moreoptometrists start their offices and does a lot for the community. Definitely worth a visit if your wanting some great independent lines that will sure to get compliments

I have been going to John at Union optical for 25 years he is the best good honest prices and very…read moreprompt. I would recommend him to all my friends and family.

John Lamb is the nicest and most honest person alive. He has the most incredible collection of…read morevintage glasses and the best prices in town!

Had my first appointment with them and they were overall effective and efficient. They have a good…read morevariety of frames. Enjoyed the customer service from the male and young female at the front.

They are very accommodating especially for someone that has a habit of losing their eyeglasses…read more Ugh. I had to replace my glasses twice and they charged me at cost for the replacement. Super appreciative.

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

I love everyone at this clinic. They are courteous and competent. Dr. Heffelfinger listens with…read moreexcellent clinical skills. I will continue to go here for another 30 years. Kay Wing

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

The optometrist here was very accommodating and helpful. I asked about Tom Ford frames and the…read moresales team just pointed me in the direction of the frames, but they weren't helpful. They said they did have frames in a catalog, but I have no idea if they fit my face. I know they can use measurements to determine if frames fit, but no. I wouldn't go back and the only reason for 3 stars is because of the optometrist. The Lenscrafters location in Macys at the Biltmore are very helpful. Try them.

Scamcrafters is what you should rename this place to. First charging triple what insurance says…read moreyou are to pay for an exam! Second turning away someone who drove 45 min out of their way to come to your store because they missed the 5 min window. Do not recommend

Great service and exciting selections. The care spent with selection and fitting were proper…read moreresulted in my unparalleled satisfaction

UPDATE It's now been a solid month since my eye exam and…read morestill no contacts. The first ones they gave me didn't fit my eye. Order different ones. No samples and it has been two weeks and nothing. I can't go somewhere else to order because now the script they gave me is for the first size that didn't stay in my eye. I've asked for a new copy twice. Nothing. To say I'm am very bummed is an understatement. I don't wear glasses often and since going here I'm having to daily because I can't get the contact thing straight. Hoped this will be resolved soon before I go to the insurance company and ask them to pay again at another location for exam so that I can get things right.

This has been my optometrist for YEARS!!!! And they have never done me wrong...they have the cutest…read moreglasses selection in the valley hands down! They are always friendly and knowledgeable 10 out of 10!!!

. Along with my mother, we have been patients here for over 30 years. I continue to come after she…read morepassed i had an eye emergency and reached out to them.Yesterday and they were able to give me a 1015 appointment, and I was very grateful for that. Arrived early and was ready to go. At 11am i told them as I told them on the phone I need to leave by 1130 to pick up my granddaughter, as she has half day. Oh, we're not going to be able to get you in. Completely unprofessional dismissive, rude, condescending and zero value for being such a longtime client. I would rather go to lenscrafters then, ever have to deal with these morons again, completely unprofessional. They ought to be ashamed of themselves. Seriously people find someplace else to go.