After a worst and disaster experience, I mailed them as they asked me in the reply, and someone actually reached out and we went today same location for dinner, Food was amazing, our server Andrew was phenomenal, wish I could give him more than 5 starts, and it's not like he knew we had a bad experience, so he was good, because we dint mention him anything:)) holding off a star to see if they'll be consistent!! read more

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Nothing has changed and the food is as good as ever under Darden. I've met the OG owner Mark, and was worried something might change with the OG scratch sauces, but the Boom Boom is still the same and I enjoyed the usual fun ambiance as well. I had typical and amazing service at the bar today. Thank you so much for letting me relax and slowly order. I always feel so happy with your service. I'll be back in 6 months after I return from Dubai. read more

Chuy's - Chips and Guacamole - Tex-Mex Near Me - Austin, Texas

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The food was good. Old school Austin had a secret sauce, not on the menu. I had some questions about sauce/ salsas. Cam was sent over WOW! EXTRAORDINARY customer service. Cam explained all, bringing back a plate full of all sauces! I identified the old school original secret as the one they serve with a traditional chunky red tomato salsa. All was delicious. He surely saved the day we had an obviously new waitress, no silverware, no napkins until we asked after food was served. We had to ask for everything normal at a restaurant. We were still under Cams' energetic spell! Atmosphere is chill menu was limited but the chicken flauta plate was perfectly prepared. read more

Well heck! My TGIF at Chuy's has turned into my What's Chuy's going to get wrong this week? I ordered boom boom sauce and instead I received creamy jalapeño ranch dressing. Don't mistake that creamy jalapeño ranch is not tasty because it is. However, when I order a specific sauce AND it is listed correctly on my receipt then I expect to get exactly what was ordered - ho hum read more

Chuy's - Tex-Mex Near Me - Austin, Texas

Ambiance: This was our time eating at Chuy's. We went for dinner on a Wednesday and there was a wait. I can't remember how long but it wasn't bad. The restaurant is brightly decorated which I loved. They have a bar area with seating separate from the dining area. Food: my husband ordered waters, and nachos with beef fajita. The waitress brought out the drinks with chips and salsa.Then out came the nachos-Yum! I had the fajita plate with rice and refried beans and flour tortillas. Our daughter had the quesadilla plate and my husband asked for just the fajita chicken and cheese inside the t Service: We were seated in booth and Issac was our waiter. He was very polite, the service was quick and he was very attentive. read more

Chuy's - Tex-Mex Near Me - Austin, Texas

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It's 100% TexMex, and good quality and very consistent across 15 years of eating here. The food and the decent price is always worth it. Always a great place to hang out and grab a bite or get the family out! It's run well but also still old school- Sometimes they get busy or make a mistake. You'll be greeted with chips, queso/creamy, and drinks/soda/water quickly. Then if they're busy, just enjoy the relaxed patio or lively inside until the waiter greets you, friendly and efficient. Recently, we had a very bad to-go experience- Called the restaurant, had to drive all the way back, but then were met with a refund and a gift certificate. They wanted to correct their mistake and were very professional. Very kind employees and manager, that left us feeling heard and happy to return again. read more

It's still wonderful. I guess they don't have the nacho bar during happy hour. Bummer I just wish they'd bring back fish tacos. That was my favorite. And the rellanos. Best salsa In town. read more

Chuy's - Elvis and tortilla soup!!! - Tex-Mex Near Me - Austin, Texas

Always get my order wrong for the 3rd time if I order to go. Even if it took me long time to wait for my order. Tonight, on my 3rd order I waited 30 minutes, when I got my order, 1 item is missing. So I went back and told them about a missing order, so they try to make it. Well, they made the wrong item (they made soft taco instead of chicken quesadilla), and all of this on top of 45 minutes wait. Will never going to order To Go here. Ever. read more

Bam! Just awesome Tex-Mex. All the standard favs. Burritos, enchiladas, tacos, fajitas, and... yes they do have salads with a TexMex flair. I will say the Boom Boom sauce makes anything spicy good without blowing your head off. Many menu options to pick from. Service is attentive without being over the top. The ambiance is well.... interesting. Cars, dog pic, wooden fish deco and of course a shrine to Elvis. It's all good. We've been to several locations and all have been terrific. read more

I'm not even sure how to describe the indifference of this restaurant. I thought maybe since Darden restaurants bought out Chuys the experience would be much better,but big fail on that. Ordered online. Arrived at 40 minute pick up time. Signed in online,.sat for 45 minutes...nothing. Went inside,it was chaos. Called the restaurant to try to avoid any issues,.oh boy ! Worse yet , the manager Graham said he was completely finished with this restaurant since he had no help or support. He said he turned in his 2 weeks notice because it was a mess. The order never showed up, and I called restaurant as he had suggested this morning to rectify and receive a refund.,,ha! Good luck No answer,.on hold for over an hour and disconnect. Got on Darden website...good luck yet again,.you can not send them an email,request,or concern. So,.only resolve is to suggest do not ever visit. Chuys You'll regret it and probably get robbed for whatever you pay upfront . Called back 6 more times , trying to rectify this disaster. Surprisingly I finally managed to talk to management,whom I actually know..and is a good person and manager. She was very apologetic and wanted to fix this, but as you can guess,it's a little late to do that I'm very sorry for having to be upset when talking to anyone especially if I actually know them. She has her hands full and tied, I'm sure she will see this,.but sometimes the truth hurts For everybody that actually believes the "owner response " is a human that hears the situation and wants to make sure that it gets resolved...pretty stupid. Call it a chatbot , bc they seriously have no interest or intent to correct the problem read more

** Ordered delivery ** Packaging was good except for the nachos which looked like the box that they came in dropped. Taco's were OK. I liked that they came with toppings to garnish and the sauce was good but the meat was a bit tough and wasn't tender. Had to chew hard through it. My favorite part of my meal was the plain nacho chips and queso cheese. Didn't finish everything else i bought. Overall food was underwhelming . Not sure if delivery had something to do with it but I definitely wouldn't recommend this place. read more

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PLEASE--Avoid this location. Rude, discourteous, unprofessional--and either petty or incapable of counting. If the service at the hostess desk is a precursor to the service at the table--I can't imagine how bad this experience could have been. We left as we were advised they weren't capable of getting a table that could seat 7 adults and a toddler after our 30+ minute wait. Before going to the restaurant, we called ahead to see what wait time was--the online waitlist advised that it couldn't be joined for groups larger than 7. Our party was 7 plus a baby. We were advised at arrival that they just needed to clean a table off and we'd be seated. We waited 30 minutes or so with almost no patrons (maybe 10-15 people, at most) in the restaurant. A separate group of 8 then comes in about 25min after us and is seated almost immediately. The hostess then makes a point to roll her eyes at us when we ask why they were seated prior to us. A 2nd hostess stated they had joined the waitlist online--the same waitlist that wouldn't allow for a party of 7+ to join online. We were then shown to a table that seated 6, located almost directly on top of another party of 6. We asked if this was a mistake (we needed 7 chairs & a highchair spot) and were advised they "didn't have any other options." The place was empty. We realized this situation was only getting worse, so left and ate elsewhere. Try the other Chuy's locations before wasting your time & energy here. We used to enjoy this location--what happened?? What a disappointment. read more

Chuy's is great and despite being a chain, still feels about as Austin as Austin gets. I love this location because it's a little hidden away and the parking lot is huge. Came on a Saturday lunch and there was plenty of space. My favorite appetizer is honestly just their chips and salsa + creamy jalepeno dip. The salsa has some serious kick (which I love) and the creamy jalepeno dip is the absolute best. Drench everything in it. For food, I highly recommend their fajitas. Pro tip: if you don't need the sizzling platter in front of you, their tacos al carbon with fajita beef is the cheaper version. Less tortillas, less sizzle but tastes the same more or less and you get all the accompaniments either way. Very well seasoned. Amazingly, Chuy's prices haven't really changed that much over the years either, so in the current inflation state, great way to take out the family but not break the bank. read more

We ate outside. It was a cute little area. I was able to take my pup with me which is always a plus. I ordered the Panchos with fajita chicken. The chicken had a great flavor. Unfortunately it was a little dry, this could be due to the way they melt the cheese on. The beans were a strange red color, but they tasted alright. I'd probably go back again. This time I went with a friend who really wanted to go. read more

My family and I always love going to this Chuy's they always bring out your food super delicious The service was awesome our waiter was so funny and was playing along with my dads humor she was a awesome waiter and hope we can have her again next time The ambiance was so clean and decor is so pretty and unique paints overall an awesome experience definitely recommend this place if your looking for good Tex-mex food!!! read more

Chuy's - Bean & Cheese Burrito** and 2 plates of Panchos* one with beef and other and Chicken - Tex-Mex Near Me - Austin, Texas

Yummy chips and salsa, but it stops there. The food was pretty blah and flavorless. It took forever to come out. Also, be aware that they no longer have a playscape for kids outside. read more

Placed a phone takeout order hours ahead. I showed up for pickup and they spent 15 minutes looking for my order. Then tell me they don't have it after spending all that time waiting. While I was standing there, I heard 3 different people say the same thing. I've been eating here for 20 years, and the food is still fine, but the management is going down the drain. Tons of staff running around inefficiently. Sad. Also, no apology. The other people who had similar experiences complained and got gift cards. read more

The food is always hot, fresh and delicious. The staff is always super busy but I've never experienced bad customer service. If you love Tex-Mex, Chuys is the spot to come! read more

Chuy's - Flautas Plate - Tex-Mex Near Me - Austin, Texas

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I can't believe I'm saying this, but after being a regular customer of this chain for over 40 years, I have absolutely no desire to ever eat here again. I appreciate the fact that our waiter took my plate off the ticket and a manager finally came over when we were about to leave, but everything we ate with the exception of the chips, salsa, and creamy jalapeño was barely edible. I've been a line cook for over a decade, and it's glaringly obvious to someone like me when the fryer oil hasn't been changed in a long time. The Baja shrimp tacos tasted of rancid fryer oil and made me feel ill after 2 bites. My dad's relleno was almost black, it was so over-fried, and the beef in my 10 yr old's crispy tacos tasted off. I very politely told the manager about the shrimp, then showed him the relleno and asked if he would send that out if he was working expo, and he kinda sheepishly said no. They offered to redo my tacos with grilled shrimp instead, but at that point my stomach was starting to hurt and I didn't want to eat anything else, so they did take it off the ticket. We've been going to Chuy's since the early 80's when they opened, and I told him that I honestly didn't have any desire to ever go back. I know what it's like to work at a failing restaurant, and I know how much that sucks, so I genuinely feel for our server and that manager, but... Damn, yall. F* Darden for trashing this beloved local chain of restaurants. It used to be one of the first places I'd recommend to everyone, and I can't in good conscience recommend it any more. The irony is that I'm currently between jobs and was considering applying after seeing the signs posted inside... before the food came. Now I know better, and I'd never take that job, because all the cooks would hate me, cuz I don't let things leave a kitchen I'm working looking like that EVER, even if I'm not currently management. These folks should be embarrassed read more

The Chuys off Research Boulevard in Austin Texas is a terrible establishment. The place is messy with 0 ambience, the service is patronizing, and the food is tasteless and glorified taco bell. Further the management there, Barbara I believe is her name? Was rude and had a bad attitude. Will NOT return. read more

The ambience is terrible, with crammed together beat up tables and uncomfortable seats. The service is very slow, and unresponsive to requests like extra tortillas for fajitas. The parking lot is cramped and unsafe with no night lighting. First and last visit to this chain. read more

My family likes to get fajitas take out at this place. For $65, they give you this kit with tons of toppings options and beef and chicken as protein. It easily feeds our family of 4 and we sometimes have leftovers for the next day. Aside from that, my favorite thing from there is the creamy jalepeno sauce, it's delicious with a tiny kick to it. read more

Have been eating here for years. Today ordered a simple bean burrito and 2 sweet teas. Was told would be 10-15 min. 35 minutes later still no food. Called from my car and was told to "just wait". Very rude and unprofessional! Next time maybe I'll go back to Cedar Park. We even used them for our wedding reception. Today was horrible. read more

You need to try the queso here! They keep bringing you chips and you fill up on chills and queso! The portions here is huge so I highly recommend sharing a plate with 2-3 people. read more

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Nicholas made our entire experience. Attentive, genuine, and just an overall great server. Even if the food wasn't good (it was), we'd come back just for him. read more

Just me again praising Chuy's . I know I have badmouthed them once , but they could have just been having a bad night back then. Used them this month, August 2023. Had a bunch of family and friends in and when that happens and you need food you call someone dependable, close to home, and who offers lots of delicious food. They did not disappoint. The fajitas, two big orders of the mixed, fantastic as usual, the taco package, Delicioso., and their chips to die for. All the sauces and guacamole and extras we all wanted did not go to waste...that's for sure. Needless to say there are no Chuy's close to where these folks live so they were excited when this big order was delivered. Thank you so much and RIP Mike Young. read more

Chuy's has really gone downhill after many years of being awesome and being our family and friends go-to restaurant. The meals are smaller and totally lacking in so many ways. We recently had faquitas, tacos, and enchiladas and all 5 of us were totally disappointed. Some dishes were cold, others had little meat, or overcooked meat, etc. Service was slow and they forgot to bring us several items. It was also difficult to get the attention of the waitress or any waiter or waitress. We've been coming here for over 22 years and we'd meet friends and neighbors here for bdays and other festivities. No longer. It is just too disappointing and sad now. I wonder how the original owners feel about Chuy's now. read more

I got a taco and enchilada and queso. My little brother also got enchiladas. It's a good place to go if you're in a rush and want to dine in somewhere quickly. My drink was amazing! Forgot what it was called. No complaints on the drink it was really good. The service was sub par. My server was not friendly at all he was kind of rude and careless honestly, I've been a waitress too- I know how it is but something was off. Anyway, at the very end after I paid my tab and he said it was his first day so who knows. That could've been it. Moral is, You'd spend less for about the same at Taco Bell. Lol. I probably wouldnt go back. read more

Came here for a team lunch while visiting Austin for work. This is a Texmex chain. We sat out on the patio and the area was average, not that clean but standard for a chain restaurant. The food was also average. I ordered a Cobb salad since I was saving room for bbq that night. I asked for no cheese and the server wrote it down on the check, but I still got cheese in my salad and had to pick it out. Overall, I'd only come back if someone else was hosting and invited me. read more

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Your standard Chuys in appearance, however 30 minutes after ordering tacos we were told all orders had been lost and that it would be just a few more minutes. After 30 more minutes, and an hour with empty drinks we decided to leave for P Terrys down the street. Far better option. read more

No wonder this place is highly rated and it should be. I'm from California where Mexican food is abundant but THIS does not exist in California.. and I mean the boldness of taste in the tomatillo sauce on top of the enchilada together with the perfectly stewed beans and the soft rice. The portion was perfect and they also provided a bag of free super fresh chips. What's more is is the salsa. You can pretty much imagine the tomato having sliced esp for this particular bag of chips. Chuy's is also generous with their portion of chips (probably twice or thrice the amount of chips you would get from Chipotle in CA). The only downside I have is the dryness of the chicken but the tomatillo sauce covers for it. The ones taking the orders were very attentive to their guests so that's definitely a plus. I wish we have this in CA. Definitely a must go and must try. read more

Chuy's - Tex-Mex Near Me - Austin, Texas

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We order takeout from Chuy's 183 fairly regularly - less so now since it seems like every other order includes a MAJOR mistake. I'm vegetarian, so today's mistake is HUGE. Why would their cooks put FAJITA BEEF on a Bean and Cheese Burrito?! Which I unfortunately didn't realize until I'd chewed it! I'm so angry with Chuy's right now - each time we pick up an order we wonder what's going to be wrong with it THIS time? Well there won't be a next time this time. I'm sick and tired of being sick and tired with their lack of quality control. And btw, the cheese quesadilla was pretty sad as well - maybe 2 Tablespoons of content. read more

First time to this Chuy's and I was fortunate to get there during Happy Hour! Woohoo! Chuy's really never disappoints with its nacho bar and amazing house margaritas! Creamy jalapeño always has my tastebuds held hostage - I can't break free of how good it is! Service was on point and it's a fun space for having drinks and meeting with friends. read more

Chuy's - Creamy Jalapeño!!! So... so.. good! - Tex-Mex Near Me - Austin, Texas

My husband loves the green hatch Chile enchiladas and the Baja shrimp tacos are always a good go to! Highly recommend this place for outdoor dining and the ambiance! Staff is always friendly and sweet. You might also want to try the queso. Our waitress was wonderful read more

Just your average Tex-mex place! I really miss the happy hour they used to have before Covid! Where they would have the nacho bar in the trunk of the car and you could pile on meat, beans and cheese on top of delicious salty chips. Maybe after Covid calms down they will bring this back. The chips are still good and asking for the Jalapeño ranch sauce is a must. Love dipping it in the chips with the salsa. The margaritas are also awesome, as they're tasty and quite strong. They come in a variety of flavors too. I had two and I was definitely feeling it during happy hour. The crispy tacos were decent. Nothing outstanding but, it was what I was expecting. The meat needed a bit more flavor. Had I slathered it in queso, it would have been 5 stars. With that being said, the taco shells were super crispy and good. read more

Chuy's - Frozen margarita with salt - Tex-Mex Near Me - Austin, Texas

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Food is okay. We come here for the drinks. Definitely no the best text mex around. read more

Nothing to wow about this place. It's always veeerrry loud but great food. Hits the spot when you want a bit of tacos and Tex mox read more

Missing items, customer service horrible and food sucks. I would take it back if it wasn't a pain.

Great place for some great tex mex! The ambience of the restaurant is quirky with the bottle caps hanging from the ceilings and random sculptures scattered around. This time, we got our food to go. One of my favorites is the Chuychanga, which is essentially just a fried tortilla filled with chicken and other things wrapped up like a burrito. You get to choose your sauce and I like to go with the chimichurri. When ordering to go, they put the sauce on the side so it doesn't get soggy by the time you're home! Another thing about chuys is their jalapeño ranch. I feel like that can go with just about anything, but I enjoy dipping their fresh chips into it and it's so so good. Wait times can be long and so join the waitlist on their website before you go! read more

Chuy's - Chuychanga without sauce - Tex-Mex Near Me - Austin, Texas

I really miss the Chile Relleno but other than that, after two rough years due to covid, I can say it has not lost its touch. Margaritas are still pretty good, nachos and salsa hit the spot and the enchiladas are rocking on as usual! read more