I went to this Chuy's yesterday and had the worst experience. I was excited to see plenty of meat-free options on the menu -I'm not technically a vegetarian but I have not been able to eat/keep down any kind of meat protein in over a year due to aggressive medication. I trusted the restaurant to respect that with my order of a bean and cheese burrito. I received my order and took a huge bite and unfortunately swallowed some before realizing it was full of beef. The manager was trying to apologize to me as I ran to the bathroom to spend the next ten minutes vomiting, but I never saw him again before leaving. I wasn't charged but that isn't the point. They have got to be more careful with the orders. I won't be returning. read more

Typical tex mex with yummy drinks. Their chips are the best- think crisps with a pinch of salt. My entree was the crunchy tacos and I ended up making a taco salad from the chips and ditched the taco shells. Got the mango margarita which was sweet, the way I like it. I would say I felt rushed by the waiter but we just ignored him. Atmosphere is fun and family friendly. read more

Busy location. We sat outside. We had chips, salsa & jalapeño dip for about 30 minutes before we were brought napkins. I asked because ya know your fingers get salty. Our waitress was friendly but maybe had too many tables. I got the Chika boom boom enchiladas. I love spicy food so was surprised this was too hot for my taste. It needed sour cream on the side to cut the heat. I expected there to be some cheese inside of the enchiladas or on top but there was not. The grapefruit margarita was good & I loved the jalapeño ranch. read more

ABSOLUTELY HORRIBLE SERVICE. I had called 3 weeks ahead of time stating that we had a party of about 20 coming on May 21 as a Going Away get together for a friend. We did not need a party room per se, just an area that we could all sit and eat together. The manager told me to email dfwcatering@chuys.com, which I did on May 11 and again on May 16, and never heard back from anyone. I then called on May 21 at 2pm asking if it was still ok for us to come at 5:30pm since I never heard back from the catering department and was told it was fine. Show up at 5:30pm and they tell us there is an hour and half wait for our party size. I spoke with the manager who was absolutely useless and had no interest in helping us at all. When I told her what had happened with the catering department, she said she would "look into it." When I told her I had called on May 11 and spoken to the manager about our party size, she denied speaking to me. But she is the only female manager! It has been exactly one month now, no one has called or responded. TAKE YOUR BUSINESS ELSEWHERE. They do not care about their customers at all and their management takes no responsibility for their complete ineptitude. read more

Food was ok, restaurant very loud, ok food ruined by the Roach crawling all over the Chevy happy hour buffet. He was obviously right at home crawling around in the middle of the day with no fear. Where this is one, there is some...more! Bon Appetit read more

Truly enjoy coming here. We have been several times in the past several months. The servers have always been friendly and welcoming. The food has been good, even the secret menu items are great. Downside is sometimes there can be a rather long wait so plan accordingly. read more

I was told this was one of the best Mexican restaurants in TX. It's okay. The fajitas were good and the chili rellenos were good, not great. The service was friendly and prompt. But, I just was impressed that it was one of the best read more

While in Dallas on a short visit, I drove up and down Beltline Road trying to find a good place for a late lunch. I noticed that 2 out of every 4 restaurants offered Mexican food, which is pretty exciting since I love Tex-Mex; however it made it quite difficult in choosing a one. I actually was on my way to On The Border, when I busted a U-Turn because Chuy's was pretty attractive on the outside, and there were a decent amount of customers parked outside (which is usually a pretty good sign that people love it). As soon as I walked in, I was greeted by the host and was seated. My waiter was very pleasant and immediately brought me out chips & salsa, and queso. It was so fresh and I couldn't stop eating them (considering I am not much a fan of salsa). My waiter was happy to let me know that mostly everything is made from scratch. Feeling adventurous, I asked my waiter to surprise me with a house specialty. He insisted that I try the Elvis Green Chile Fried Chicken-- A tender chicken breast breaded with Lay's potato chips, deep fried and smothered in Green, and served with green chile rice and refried beans. He insisted that I also add a sunny side egg up on top. I was a little hesitant, but I'm glad I went for it--it was love! Ate every last drop. I ended the meal with a yummy serving of Tres Leches. Overall, my experience was amazing! The staff was friendly, the service was quick, and the food was amazing! I Wish I had more time to visit for a happy hour. read more

Just great Mexican Cuisine with a great price. I got this place on my list when I feel like some Mexican food. read more

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Very good food, love the chicken in all the food. Our waiter was awesome. His name is Bogs. He knows the menu and can recommend the best food for the evening. His personality is great. He make it a wonderful place to come and have fun! He is the person you need to ask for specially when you want to have a lot of fun filled with lots of laughing. Thanks for a wonderful time. read more

Thanks for the great service Dedra!!! Speedy service and good drinks. Great place to take the friends before a movie at the AMC nearby!

Okay food, but nothing special. Big servings that you can split. Loved the fresh salsa.

First and last time that I visit this location. I have been going almost on a weekly basis to the Denton restaurant and never had a problem. Here, the shrimp filling of the Shrimp Taquitos was cold and I got them replaced. Then in the second plate, I was served the green chile rice with many, many uncooked rice grains. And third, the two plates were very cold. These were ready to be used for salads and should not be for hot food!! read more

Usually my rule of thumb is to not eat at a chain in an area known for the specific cuisine in question. Don't eat at Olive Garden in New York or Red Lobster in Northern California when you can get something delicious, authentic and local nearby. The same can be said for Tex-Mex in Texas. It blows my mind why anyone would go to On The Border in Texas. That being said, Chuy's breaks that mold. Everything they make is fresh in house and you can tell the difference. My only gripe with Chuy's is their salsa is too "pico-y" but I still eat it. read more

This particular chuys was good, we had a large party and it took a while to get seated even with a reservation but nothing to crazy. They handled the large party decently. Food was typical chuys, pretty decent read more

Classic Chuy's. Their service is good and the food is good quality.

I came to this location with the hopes of eating on the great patio following the recommendations by CDC. When I arrived, I went inside to get an outside table. I was informed that I could not eat on the outside patio because it was "closed". I would like to know why a patio would be closed in a time like this. Plenty of tables and chairs to social distance. Along with that, the manager told me that the reason why it was closed it because they did not have a server for outside. I don't know why it would be so hard to take a step outside so their guest would feel comfortable. If anything, you should only be able to sit outside. Trying to support the restaurant business and get turned away. Do not go to this location if you are trying to follow CDC recommendations and eat outside, the patio may be closed again. read more

Yummmmmmmm. It's Saturday afternoon at 1130 so it's not too packed. This place is amazing! The service is even better. Mike is our server. My fiancé said "finally some good service in Texas" haha we moved here in February and haven't had much of a great experience with servers. Mike is awesome. Our water was never empty. Our food prompt. Great conversation, he's very friendly and knowledgeable. Definitely coming for chili fest or whatever it is he was telling us about. OH and our dogs were welcome here which is a super big bonus! Mike brought them water and made sure they were happy too. Chugs, you have new loyal customers! read more

Love love love this place! The food is fresh, authentic and outstanding! The bar drinks are generous and reasonably priced. Seating outdoor is a fun atmosphere. Feels like your really in Mexico on vacation. Great service. Top of my list for awesome Mexican food. read more

The service is always great here. I can get a little bit needy when it comes to Mexican. I happened to be on a low carb diet in my last visit but was hella impressed that they were able to make me a chile relleno that wasn't battered. That's a win in my book. I have to say that the prices are not a great value but I would return on occasion. read more

It's a good place to eat Mexican food. I've been there couple of times, the food was good but the place is nothing special.

Having to eat out can be challenging for someone who cannot have gluten. But, Eli made this experience so much better. Rarely do I walk into a restaurant and they go out of their way to give me an amazing dining experience. Eli gave me options and made sure my meal was free of cross contamination. Thank you so much! My tacos were great!! read more

Always delicious. I've been a huge Chuy's fan since I lived in Austin years ago. Gimme dat queso.

First, I want to say I love Chuy's in general. I've been eating there since the late 80's when I used to drink Margaritas at their first location in Austin. When I visit the store, I usually have a good experience. Why 2 stars? Delivery. EVERY time I've gotten a delivery via one of the third-party delivery services, something significant (to us) has been missing. No chips this time, no queso (the reason we order) last time, no tortillas for fajitas...etc, etc, etc. Its frustrating because the third-party delivers aren't going to bring the missing food. So we're stuck with portions of what could have been a good dinner. At first, we were mad at Door Dash. Then we realized Door Dash isnt packing the food. They are just grabbing it and going. If Chuy's Addison want to keep our business, they need to provide good customer service. They need to provide the same customer service in packing deliveries as they do expediting food in the kitchen. If not, they are simply saying that the customers who choose to get delivery are not important and dont deserve the same customer service and attention to detail as their restaurant patrons. I really hope they get this fixed because I would like to remain a Chuy's champion. I cant do that if I cant trust they will get it right on a consistent basis. read more

Not the best Tex-Mex I've ever had. Salsa was more like a pico, and the chicken quesadillas were more like little street tacos, and had a really sweet taste. I was part of a large party, and a lot of other things that came out looked pretty good, it just wasn't the best for me. Tacos were pretty darn good though - if I could've just got some regular taco sauce/salsa. read more

EXCELLENT!!!!!!!!! Love the atmosphere, great food, spectacular service. I got the fajitas and my wife got the chimichangas... Plus we shared a strawberry margarita... All of the above was amazing. We will be back! read more

Chuy's - Yumm - Mexican Near Me - Addison, Texas

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First, practice safe mex. Pleasant and inexpensive dinner. 2 massive enchilada plates for $20 and some change. Enough leftovers for lunch too. You have to try the hatch chile and green chile salsa. Make sure you ask for them, and some fresh in-house made buttery tortillas. Decor is festive, love the rows of chandeliers, the beautiful Spanish tiles, and faux palm trees inside. Asked our server if he was from Austin, he said no, but about half of the staff were. That made me even happier because my first visit to Chuy's original location was in Austin.. and it was awesome! Felt the great energy and atmosphere all over again. Tex-Mex made the way it should be. Lastly, tacocat spelled backwards will always be tacocat. read more

Chuy's is a great place for a Mexican food and beer. Our large party ordered several different Mexican entrees and everyone enjoyed their food. I had the Taco salad with ground beef and jalapeño ranch dressing and it was great. The queso and guacamole are both great appetizers. They have a good Mexican beer selection and you can't go wrong with their drinks either. Overall it was a strong experience even though the waited accidentally dropped his tray and spilled beer all down my back. The manager came over and made it right. It would have been a five-star if not for the spill and drama. Try Chuy's soon! read more

Came here with some old friends while visiting Dallas and had some chips with the ranch sauce and guacamole, and a Chuy's special layered enchilada thing. Everything was ok, but not super Tex-Mex perfection, which I was craving. The lemonade was a bit too sugary and clearly not fresh, but the service was good and attentive but not pushy. A fun, mediocre option on restaurant row. read more

I guess Chuy's is only good every third time you decide to visit. I wish I hadn't found that certificate stuffed in the back of the glove compartment, somehow lost for a couple of months just waiting to be found. I feel like Karma wanted us to have that one hopeful thought about the Chuy's on Beltline crushed out of our heads so we wouldn't want to even think about going there ever again. Chuy's first mistake - making me wait exactly 8 mins (yes I timed it) before someone decided to acknowledge our existence. I must have missed the sign outside warning me that tonight all the good servers and cooks have gone home and have been replaced by the "other crew" that doesn't really want to be there and will do the bare minimum to not get fired. As our server walked away we finally dug into our basket of chips. I felt a little confused and slightly crazy as I bit into the first chip, I couldn't remember if Chuy's chips were supposed to come out warm or cold so I continued eating and pretended to enjoy the chips not knowing which temperature I was supposed to expect since all mexican restaurants do it differently. I got the answer to my previous question as they refilled our chips and the second batch was warm. The evening progressed as we tried to over look the first few signs that we should just walk away but we waited too long, our fajitas were served in a beautiful presentation that should have just been presented and then removed because I would have rather been told the food was for someone else or that a mistake had been made or the roof is about to collapse, some excuse to keep me from taking a bite, something that would have kept me from passing that line that eventually brought me to the point where I felt I really needed to write this review to hopefully warn others to not waste their time or money going to this location. Unfortunately I wasn't saved and neither was Chuy's. I bit into my first piece of meat from my fajita's plate and all I could taste was salt, lots and lots of salt. I can understand putting some seasoning on the meat, even marinating it in something that has seasoning, salt and a mixture of other ingredients to achieve that authentic flavor but if I wanted to feel like I just swallowed a mouthful of salt I would have gone to the ocean, jumped in and opened my mouth. I actually had to stop eating because I felt so dehydrated from all the salt they put on the meat. I wish I could have chalked it up to an ok visit and gone back, but for some reason since I didn't listen to Karma upon being seated in the cursed section I was going to be reminded in a few more ways why I should stay away from this location. As I mentioned earlier they refilled our chips and I finally had warm chips but to my dismay I guess the dishwasher and the salsa blender are located in the same spot because I swear my salsa tasted like someone mixed dish soap in it, a very distinctive after taste which I'm sure we all have experienced from not rinsing out a glass enough times to get the dish soap out, yep that was the taste I had in my mouth mixed with warm crunchy chips, imagine that for a minute and decide is it worth your time to have the same experience? Now back to the server, I think someone may have forgotten to ask this guy if he actually liked people before hiring him. Is it that hard to come up with a pretend feeling to make your customers feel like you actually care about how their experience? If you hate your job there are plenty of other jobs out there that will appeal to your personality way better like maybe a tax accountant. The chips, the service, the soapy taste in my mouth, you'd think I'd had enough for one night but no, I guess I was ready for more punishment for not listening to Karma. As our meal was being wrapped up we decided to try and finish our meal on a pleasant note with something that was hard to screw up - Tres Leches Cake. I was looking forward to this dessert as it was one of my favorite things about Chuy's but this place was on a role to scare me away and I'll have to say this is the first time in my life that I spit out a piece of cake, the first time I wasn't able to even choke down the remainder of the small morsel of cake I put in my mouth hoping the first bite was just a fluke. If you are going to put Tres Leches on a mexican restaurant menu you should at least know the recipe and if you don't know how to make it call someone's grandma to find out because someone is going to walk into your restaurant and expect this to taste authentic, not taste like a fall apart before you get it to your mouth and be overly moist like it has been sitting there for 3 days cake. I got the 3 day old cake. Yep, they just topped off my night and will never see me again. Please take a moment to think twice about going to this Chuy's as they are making the other Chuy's look bad. read more

My husband and I ate here for the first time last night. Since it was a Saturday, we waited approximately 45 minutes. It was DEFINITELY worth the wait! Our waitress was Vanessa, and she was probably one of the best waiters/waitresses we have ever had in our life. She spent time to familiarize us with the menu, and even brought out a plate with a sample of every sauce for us to try. She never let our drinks run out, and was extremely attentive. The food was delicious, and the salsa very yummy. We will definitely be returning soon. read more

Giving this a three based solely off of the customer service and the happy hour. Our waiter was awesome and super tentative. He had great recommendations, and constantly refilled drinks/checked on us. The nacho bar which is free during happy hour was awesome. For the most part I was full off of this alone (chips, queso, and beef). However, I ordered the steak and chicken fajitas. The waiter misheard me and only gave me chicken, which was fine as I knew it was an honest mistake. However, the chicken was so bland, I was nothing but disappointed. It has no taste to it whatsoever. Fajitas is probably my signature dish when at any Tex-Mex/Mexican restaurant, and unfortunately this was by far my lease favorite. I'd return but would deff. try another dish. read more

The food here isn't the problem.. The service is terrible. We had a server, Cesar and his service was horrible. He was confused when we ordered our drinks, had a bad attitude and acted like he was doing us a favor. I would like to come back the other locations are nicer... But the service here makes me question if we will return. 2 stars. Food was okay ... Service terrible. read more

What's not to love about chuy's? Even though it's a chain, it has bomb service, bomb food and bomb drinks. Boom boom sauce is amazing. I've never had a bad dish or margarita here. Try it, you won't be disappointed! read more

The creamy jalapeno dip is the best ever! Also the Chicks chicka Boom Boom enchilada is fantastic! Everything here is tummy and the service is always great! Happy hour, with free quesadilla bar is awesome too! read more

Amazing! I always always always love this place. We always sit in the bar. The bar staff is amazing. Always very fast service in the bar. The food is always the best. I never have any problem with this location. Great Tex-Mex. read more

Zak is the bomb.com! So fun and laid back but made perfect suggestions! He is the experience I expect when I come here! True asset!

Shout out to the happy hour, which is awesome. Drinks are priced OK but the game changed when I realized that they had a free all you can eat nacho bar. Put as much cheese, meat, or beans as you want. I could definitely see myself coming here just to get a drink and eating the nachos as my dinner. As for my drink, I had the strawberry margarita. It was good, but not strong at all. They do line the cup with either sugar or salt, and it tastes really good with the sugar. read more

Came in and in front of me there was 1 lady waiting on a party of 5 and immediately got seated. I get up to the desk, I have the same situation, and they tell me I can't be seated till half my party is here. I told him the lady in front of me just got seated with the same scenario, didn't care, said it was a mistake. I get it, but how are you gonna tell me that then make me wait when I just witnessed it. read more

Our office ordered a take away order for 9 people. I called at 10:45 to place my order. I asked that names be put on all items for easy distribution. Holly told me our order would be ready at 11:30 at the latest. We sent someone over there around 11:20. At 11:46 I called to speak with Holly and asked about the order for 9 people. She told me it was ready. It wasn't. The order that was ready was a salad for one person with the same name. If the food wasn't going to be ready until 12:00, then tell us. Set realistic expectations. She had our phone number. Call and give an update. Don't have our guy sitting there for 40+ min, waiting on our order. Our food was finally ready 11:50. One item was labeled with a name. All other containers were labeled with food descriptions. The food was not hot, not even warm. The flavor was ok. The Mexican rice tastes like rice with ketchup. The refried beans were good. The cheese enchiladas were cold and terrible. The "crispy" taco was good, other than it being cold and the shell was soggy. We were missing food. One order was missing beans. The fajitas did not have tortillas, sour cream, quac or pico. I called and spoke with Austin, the manager. He was very apologetic and told me customer service was very important to him. Maybe he could convey this to his staff. Why can't restaurants provide good service and good food? read more