Been coming to this place for ten years and the friendly and cleanliness had always been the best…read more Helen is the best. She is very helpful and honest. Always happy to come here.

I miss the original owner! I was unaware and never received notice that there was a change in…read moremanagement and happened to see a post about it recently on instagram. I needed a quick pedicure and decided to stop by to see if there were any changes in the business with the new management. I had a gift card that i received for my birthday last year that I still had some funds left. Since I never received notice of new management, although i've been coming here since 2010, I had no way of knowing that my gift card had been deactivated with the changes. Looks like i was completely removed from the system. It would've have been nice to receive some notice and some grace as a long time customer, but i was only offered a few dollars off which doesn't matter once you add a tip. But I'm glad i came today because I know now that I will not be returning, especially since my favorite nail techs left to go to other shops(thankfully i found most of them already).

I came in with an art design and Vivian killed it. She has the world's most steady hand and painted…read moreon these tiny hearts and designs! Definitely will go back to her

Just got my nails done at this place and I'm OBSESSED Like... who gave them permission to make my…read morehands look this cute?? The tech was super chill, the vibes were fun, and somehow they were chatting AND slaying my nails at the same time. Shape is clean, color is poppin', and the details?? chef's kiss Lowkey walked out feeling like a new main character. If you need nails that hit different for pics, dates, or just existing--run, don't walk. 10/10, will be back before my nails even think about growing out

Haven Nails was one of the few nail salons with walk in appointments available on a Saturday so a…read morefriend and I decided to stop in. I paid $55 for dip nails with chrome. First impressions, I thought the salon was clean and rather small. They had 4 techs working and they were all busy when I came in but I didn't mind waiting. I showed my nail tech an inspo pic and let her know that I wanted square round nails and she got to work as soon as she was free. When she was working on my nails, another customer came in asking to get her eyebrows waxed. My nail tech stopped mid service when she was working on my nails to wax her eyebrows. I am patient so again, I didn't mind waiting however I could tell that the tech felt rushed and stressed. I'm not sure if this is the norm here but the tech only trimmed my nails before applying the dip powder but did not clean up my cuticles or trim any hangnails. Also, when she was filing down the dip, she cut 3 of my fingers which stung. I understand that she had another customer waiting on her but I don't think it was appropriate for her to rush through my service.

I called to ask the price of a full set with soak-off and was told $55. When I arrived, I was…read moreinformed there would be an additional $5 charge for the nail tips. Extremely disappointing and unprofessional. I would recommend going elsewhere

Elaine is my go to and legit never lets me down and kills my nail set every time. I've had a few…read morepeople do my toes but Miss Amy has been my favorite so far. They pay extra attention to detail and are really sweet and friendly.

DO NOT GIVE THEM YOUR BUSINESS! This place is horrible!!! On March 6th, I brought my daughter who…read morehad been saving her gift cards from Christmas and birthdays and ready to use them. We came in and entered with the sign outside saying Nails of America, no notices or signs about change in ownership. We received our services and went to pay with our gift cards. At that time, I was told they could no longer accept our gift cards because they had changed ownership. I referenced the sign on the door and they told me I should have checked Google. I can walk there, why would I check Google? We went round and round. They asked if I had receipts for the gift cards that people had given my daughter. Ultimately I paid and left. I shared this info with my friends and multiple people have been able to use their nails of America gift cards since then. So I called today to try and see if they wanted to make it right. When the person that answered the phone did all she could do, I asked to speak to a manager. The manager told me she was so very sorry but they could not accept my gift cards. I explained the entire situation and told her that they are not consistent and have not changed their signs or posted any notices that they are under new ownership. The fact that I was refused and two friends had different results in the same week is horrible. The manager then told me that they have made two complete staff changes since then so she had no control over it. This business has horrific unethical business practices and will not survive in this area if they aren't going to be customer service focused and replace entire staff twice in two months. They cannot possibly keep quality technicians and cleanliness for long with this type of management. Join me in avoiding this horrible business. There are many other ethical salons to try.

I've been coming here for about 2 years, and I have to say, everyone is so professional and…read moreincredibly friendly. I really can't recommend it enough!

Lynn and Hien are always amazing and accurate! So glad to finally have my nail needs met!!!!!read more

My technician is Sandy. She by far matches my request when I show her a picture. She fast and my…read morenails stay on without lifting for about 5 weeks. Her artistry is great! It gets better each time she does my nails.

3 years strong! And EVERYTIME they're gonna get the job DONE perfectly, professionally and with…read moregood attitudes! NINA for pedicures? ABSOLUTELY....KIM, TIM or HENRY for full sets! Promise won't disappoint!

I tried to make this my regular nail salon. The manager is so rude to me every time and the last…read moretime I went she said SHE was in a hurry, despite HER telling me what time to come for my nails. I sure hope the owner reads these reviews because when you scare away a good customer that publishes a local magazine, I will definitely not be recommending to all my friends and clients in houston. They even answer the phone.

Literally only wanted a simply acrylic overlay on my big toe as my mail was chipped. Their overlay…read morewas a deep purple color so when you get a French manicure your toe will literally look very purple vs a clear nail color When I told them they tried to blame it on my toe nail lol I told the owner no it's your very purple liquid you're using on the nail They will get an attitude often when you point out something and the overlay shape was horrid I've tried to give them a couple of chances but no I had them removed it and went elsewhere pay a little more get the job done right

I came here with my friend Nancy and I like mine classic service of trimming my nails and clean it…read morefor both pedicures and manicures. Two ladies who did my nails were great and my nails feels really clean. The massage for my legs can be stronger but I think she saw my disability so she probability did not use all of her strength. But overall I was satisfy with the service here. You get your money worth here.

I fear I may have been gaslit into thinking I had a great service, only to see the final result,…read moredisappointed. While the economy is turning to shit, the only thing at least giving me some type of self care is getting pedicures and MAYBE a manicure. However, Milano just disappointed me in ways I didn't think could. Especially for a chain salon. I'm simple. I don't need designs. So if you're going to offer $30 simple pedicures and $25 manicures, I pray and hope it's still decent enough for me to come back. Not enough people speak up when it comes to getting a service done, but I did. I had Tina doing my pedicure. What I thought was wonderful, actually turned out to be terrible. It's like the before and during process were just fine, except when it came to the final product, she literally left streaks on my toes. I understand it was a Classic Pedicure, but that still doesn't excuse a shoddy job. For a $30 pedicure, I could go back to my regular nail tech and there won't be any streaks. Yvonne did my manicure. And after she had told me she was done, I look at my hands and realized she also left streaks on my fingers. Not enough coating. Or too much coating. She had to do my finger 3 times. She had to wipe away, paint 3 times, give it 3 coats and still, for some reason, it still smudged. The coating was just too thick. She even had to tell me that she had to do it 3 times. If it was done right the first time, she wouldn't have to tell me she had to do it more than once. Like hello? She was also on her phone talking. Multitasking. Look, I get it, but damn. Unprofessional. AirPods while talking the phone, and painting my nails. She even sprayed my toes and hands for a faster drying process and it still ends up smudged. I'm disappointed that even for $30 pedicure and a $25 manicure, I would at least get a decent service. Not a, "you get what you pay for" service. I should've know better. My fingers still smell like polish. The vigorous handwashing is coming. Pictures speak for themselves, even after speaking up. UPDATE: 4/20/2026 I called back, as they response asked politely to directly call back. While the person in charge for the day, answered. She stated that any classic service does not have any warranty. So she offered 15% a future service. I politely decline because, 15% is nothing compared to the end result I paid for. And second, it's good to know that my claim of "you get what you pay for" still stands. As you can't even get a "warranty" to fix your nails even though the tech did a bad job. There's no point is trying to have self care, even at the lowest price point, because you literally will get what you pay for. $30 for classic with bare minimum results.

Honestly it's a great time every time. They're super attentive and they listen to what you want.read more

Sometimes, you just get spontaneous and decide, let's do a treat yo self vibe…read more Unfortunately what started out great, turned sour by the minute. I can't even bring myself to come back. Coming in, I was greeted by the guy at the front desk. Super nice and let me walk in on a Sunday evening. It wasn't busy but also not fully staffed. So everyone was occupied with a client. I get in the pedicure chair and wait for a bit. My feet are soaking in the water for probably almost 10 min. So I'm sure it's good enough. Here's where it just goes down hill. My nail tech was nice at first but throughout the service, I could just tell the job was going to be bad. After my feet had been soaking, he noticed leftover polish and instead of using polish remover, he used the buffer so hard on my big toe, that it broke my skin the second toe and it bled. I literally told him to stop and he said "oh have you been bleeding?" Like hello? He goes over to the right leg was about to buffer again and I said "stop". I ask him to use something else. The paint job? Oh my. Pictures will speak for itself but gosh glad it wasn't a premium service. He didn't even put the spacers on correctly. The lady next to him had to help me get a bandaid because he didn't give me one. Just dabbed neosporin. Never in my life had I ever had a bad nail job. I did speak up but it's just not enough to come back. The tech was already ignoring proper procedures.

If I could give no stars, I would. Let me first say, I broke protocol. I happened to be in the area…read morerunning errands and thought I could kill two birds one stone. I found this place, briefly checked them out and stopped by. I needed a gel pedicure. A young lady serviced me, did not get the name. I was not offered what types of pedicures were available, my feet weren't even in the water for 5 mins, she cut my toenails dry, filed them after they were cured, and handled my feet very roughly. I waited until I paid to voice my concerns and as I was speaking she literally turns away and starts speaking to the only other employee. Extremely rude and this by far was the worst experience I have ever had at a nail salon. This was a hole in the wall and I got hole in the wall service. Nothing about the service was Glamorous.

This place may be my new go to place! It's close by and they are very affordable. Andy did my nails…read more(color - bubble bath) - i originally wanted gold flakes but they didn't have any so i asked Andy for a simple design and this is what he did. I love them! I didn't quite get the lady who did my toes but everyone here is very attentive and detailed. And they will keep fixing any spot or anything you want fixed. I would recommend coming here if you're in the area! Also, if you're looking for a hard design, hand drawn, or 3D design definitely come here and ask for Andy! He showed me some of his previous works and it's amazing!! They do stamp cards after you visit 5 times you get 20% off on your next visit. They are also currently having a promotion for 35% off all of their lash extensions full sets. This salon also does permanent makeup!