We have been using Coastline for many years at our property management company. They are our go to…read morevendor for both tenting and spot treatment. We highly recommend Ken and his team!

The owner called me at the time of our appt that he couldn't make it for the inspection and quote…read more He couldn't call me at all until the exact minute of our appt to tell me he was not going to make it. I had called to ask for a heads up of at least 45 min. He could have called at 11:15 to cancel. I'm definitely not rebooking and wasting my morning again for this!

Contacted APC via yelp and received an almost instant reply. The rep was courteous to my schedule…read moreand availability and we were able to schedule a visit with no issues. APC reached out to me prior to the techs arrival. Once the tech arrived he was super attentive to my concerns and needs. He assured me I was not the only person with these concerns and would take a look in my attic and crawl space to critter proof it. I was happy with the techs suggestions and quote and they were able to schedule me for next day service ( A++ in my book). I was not home the next day but my wife did mention they went over there plan of action with her and in no time it was completed. Traps where set for any residual critters with a scheduled follow up visit and more to follow. I also set up a quarterly visit to keep our exterior protected from insects

This review is for Sal from our family . Sal is an amazing service tech who is the complete…read moreepiphany of amazing world class customer service. We are so glad he is back from his medical. While he was out we did have amazing techs, but none quit as amazing as this man. He brings rays of sunshine and butterflies when he comes knocking and he goes far above and beyond with his kindness and service. Each one of your employees should be taking lessons from this man as he gives world class service that exceeds that of what even Disney gives. I hope Sal see this and knows how much he is loved and appreciated.

I was very impressed with the exterminating service I received last weekend. I hosted a party at my…read morehouse and I needed all bugs and flies taken care of. My first impression rose goes to Jeniffer, when I called her about the crazy fast brown and black spiders I was having and explained my situation, she was able to get someone to come out quickly and get the job done. Brian was the (cute ;)) guy they sent out and he was very friendly and professional and he was in and out I have two babies at home and I don't have much time to type reviews but I always do if it's well deserved, negative or positive!!! NeX Gen You Rock!!!

If I can give them zero stars, I would. THIS BUSINESS is extremely unprofessional…read more They do not respect your time and expect you to be on call in case they wish "to change around their schedule last minute on the same day." I was working, they were not scheduled and show up. Then be offended when I say I'm in the middle of a meeting and cannot leave my house. Then when I schedule them, take time off work to wait for them, they say sorry we are moving your schedule to another time, 5 minutes after they should have already been here. They do not value their customers time, they do not care if you leave them for competitors and they do nothing to fix their issues. They do not understand, people have jobs and they can't just be waiting here all day to see if you want to show or not.

Eddy was great and to the point with his inspection. Long story short, with the humid weather that…read morecame into SoCal recently, my home got swarmed by lots of winged ants. Being the paranoid person I am, I called for them to come out and do a termite inspection. He made sure to do an absolute thorough inspection inside and out; the house was free and clear of termites. He got in the hot attic even though there were still no signs leading up to the attic. I appreciate the transparency and the time. They could have seen the dead ants and just left right away, but the inspection still went on. Thank you so very much!

Eddie came out and inspected the house for termites. He explained the difference between…read moresubterranean and termites that are in the wood in the house. Quote was for a plan that was a fair value that covers a four year term. Learned a lot from Eddie on how to protect our home in the future too.

Brett and The Bug Bouncer has the best services in the area!…read more My husband and I moved into our home a few months ago and had crickets, ants, cockroaches, and other bugs inside and outside of the house. Brett is super professional and overall is the best! The Bug Bouncer is extremely thorough, respectful, and a pleasure to work with. The services and treatments have helped us tremendously and you can immediately tell the level of expertise and knowledge they hold. Highly recommend! Would give more stars if we could!

We highly recommend The Bug Bouncer! We were having major problems in our backyard and around our…read moretoddler's toys with black and brown widows. Brett was super responsive and informative and came over and took care of the problem. We haven't seen any since he came to treat and we will continue to use the service regularly to maintain a safe space outside our home. 100% recommend to all!

I had him coming to my house for years. He was always communicative, with great pricing.read more

Bugmasters is a fabulous company and I HIGHLY RECOMMEND this firm…read more I have had them do work on my numerous homes throughout many, many years. From inspections, fumigations to dry rot and termite wood repair. Their craftsmanship is OUTSTANDING. Edgar was the recent lead on this properties repairs and we couldn't be more pleased!! Their prices are competitive and reliability and craftsmanship is key.

These guys know what they are doing and surprisingly enjoy doing it. I tried three other services I…read morefound on Yelp and left messages. These guys were the only ones who actually answered the phone, and made an appointment right away. They were always professional and courteous on the phone. When I describe my problem that I was hearing scratching sounds in my ceiling, right away they knew what it was--a raccoon. Sure enough later that weekend I even saw it on my roof. They explained what they were going to do and began working on making a customized trap door. After a quick inspection they were able to figure out where the primary exits and entrances were for the raccoon. They sealed up numerous holes in my attic. And just like that, the animal behaved exactly how they had explained it would. These guys know what they are doing. They know animal behavior and they enjoy doing the work they do. The best part was their fee. I was surprised that other services charged more than double what they had quoted me. They did a nice job, a neat job, and a thorough job. I hope I never have another problem again but if I do, I will definitely go with Right Way again. Thank you Chris and Kyle.

**PER CHRIS (OWNER) - COMPANY IS NO LONGER IN BUSINESS**…read more In the beginning I was enthusiastic about finding someone who cared about the well being of animals as Chris certainly seemed concerned with the well being of our pigeons which were nesting and pooping on our window sills... He seemed like he was going to be a good choice after saying how busy he was and how happy he was he could cherry pick his customers (his statement makes more sense after he completed work, busy finishing unfinished jobs and cherry picking clients that would pay upfront) After the amount of time (approximately 2+ months) and countless follow up emails and phone calls, most of which went unanswered, it was obvious that Chris (owner and sole employee apparently) was incredibly unreliable and unprofessional to work with. We originally decided that electric bird tracking was the best option per Chris's suggestion. He sent me photos (which I later learned were stock photos, not his own work) of some very nice tracking and proceeded to take a couple of weeks going back and forth installing the tracks, which never worked. The birds would continue to sit on them. He blamed it on the solar box not being strong enough and said we would have to buy another (even though I read the box and it stated it could carry current over 3-5 miles, while our track spanned 2 4ft window sills) This was also not the track that he sent pictures of, nor was it installed in a clean manner. So seeing that he appeared to be unfamiliar with the systems, I decided to research and test the system myself - result his battery never even worked, so I can only assume that he lied each time he said he tested it as working when he left. After the 2 weeks of electrical non-sense, i told him to take his tracking off, replace with tension wire and offer a refund for the difference. When he finally responded, he said he would do the work but only offer us a $50 refund (after spending over $800 to have electric tracking on 8 ft of window sills (which didn't work) and one ledge of tension wire) So he removed his shoddy tracking and installed the tension wires, but the tension wires were far enough apart that the birds just sat between them. So I again called him out (numerous times) and he finally ran extra tension wires to finish the job. After several more weeks of trying to find out if he was going to live up to his insulting refund, he never responded so I assumed our business has concluded... The guy might be good at catching vermin but I would seriously reconsider ever hiring him if you are expecting timely reliable work... I hated working with him and will be sure he is never hired to work any of our properties throughout los angeles... **UPDATE** Moments after posting this I did receive an email from Chris stating he had mailed a refund check for $75 more than agreed upon due to issues (added an extra star for finally getting out the refund, but hope it was coincidence and not due to my review) **2nd UPDATE** I had originally given two stars for this, mainly because the owner had stated he mailed out an increased refund due to all of the trouble... Only problem... I never received it and when I reached out to follow up on this, I got no response (which is typical for the owner)... This person is unreliable, dishonest, and unprofessional (to say the least)... don't deal with this person...

Thank you to AtticXperts. Last month I was dealing with a rodent situation in my home and my attic…read more Doug was professional and was definitely the most thorough out of everyone that came out to my house. I just liked the way he explained the whole process to me and explained everything. The crew was very hard working and they kept my home clean during the entire process. If you're dealing with rodents, I would definitely recommend AtticXperts.

AtticXperts provided exceptional service from start to finish. They responded to my inquiry…read moreincredibly quickly and had someone at our house first thing the very next morning. Doug, the technician who came out, was professional, thorough, and genuinely friendly. He took the time to explain everything clearly and made the entire process smooth and stress-free. There was no charge for the initial inspection. I was truly impressed with the level of care and expertise. Highly recommend AtticXperts!