Overall, this place does deliver very good food and reasonably quick service with how busy they are. However, the biggest hangup with this location is they can't seem to satisfy big app pickup orders and the in-store customers at the same time. If this location gets bogged down with big app orders, then the in-store customers could get sub-par service. How? I experienced a time when their staff completely focused on taking care of a huge phone or app order while the in-store customers stand there and have no idea whatsoever when someone will be able to take their order. These kinds of occurrences don't happen every day, but they need to be reduced. Am I saying avoid this place? No. Does this place have room for improvement? Yes. read more

This location embodies the classic Chipotle complaints of serving size either intentionally or for lack of attention. I didn't go to particularly busy time, but the person serving my bowl seemed too focused on moving me along just to get to the next person. It resulted in a bowl that had a couple bits of other ingredients mixed in that I didn't ask for (containers mixing due to hasty spoon mechanics) and a sparing measure of protein. If you've been to Chipotle before you already knew about those things. Hasn't yet fully improved. What triggered me to leave a review, however, was the messy appearance of the dining area. I was able to start and finish my meal without any worker coming by to clean off scattered rice and containers left by other guests on nearby tabletops. Chipotle: focused on margins rather than details read more

Chipotle Mexican Grill - Messy dining area - Fast Food Near Me - Seattle, Washington

Love chipotle, but they didn't even try to fill my bowl. I placed an online order and went after work at 9:30pm, and was the only customer there, so there's no reason for this to happen other than carelessness/extreme portion control. They also left out the guacamole, when it's the first ingredient listed on my order. Had to immediately reheat it too. For $17 I'd hope to get my moneys worth. I'm going to give this location another shot since I live close by, but this was not a good first impression. read more

Chipotle Mexican Grill - Steak Burrito Bowl with missing $2 guac (and 3/4 size of what it should be ) - Fast Food Near Me - Seattle, Washington

Updating my review again. Seems the night crew and a specific manager is when things are good. Otherwise lunch time is worst time to go and it's hit or miss if service and food will be good. If you have a disability of any sort I would avoid this location as they will treat you poorly. Today around 1-2pm 02/25 the lunch team was unenthusiastic to be there and the older women making the burritos were rude. The woman was saying something about the white rice to me but I could not hear her over the loud music and packed store as I have hearing difficulties. I cannot control I am hard of hearing. I asked her kindly to repeat herself and she used same volume so I could not hear her. I told her sorry I cannot hear you. She looked mad and angrily put a scoop of white rice on my burrito and then whispered something to her coworker. No smiles just rude stares. Once sat eating my burrito I discovered I was given bad rice as the rice was sooo hard and ruined the whole burrito. They were not nice and so busy so I just ate the burrito and went on with my day but very disappointing experience. I don't think I'll return here anymore as I cannot control I have hearing difficulties and find it awful that they couldn't even be nice and try to find other ways to communicate. Why the hell would you give a customer bad food? She knowingly gave me bad rice that's terrible customer service. read more

Absolutely ridiculously small portion sizes. Workers are just college kids making minimum wage so they don't care at all about giving a good experience. The portions I got here from the girl working the station (Kaili according to my receipt) was half as much as I've had from other Chipotles in the area (see photo). I commented on their portion sizes and they literally told me "we get that all the time". Maybe your franchise isn't up to standard with the other Chipotles then? Love Chipotle, but this location is not it. read more

Chipotle Mexican Grill - Did someone eat half of my chicken bowl? - Fast Food Near Me - Seattle, Washington

Not that I was expecting much from Chipotle but I have to call out crappy customer service when I see it. This was the first time I've ever experienced the "Gen Z Stare", which I honestly thought was just a myth. Short lil person with piercings didn't say a single word to my girlfriend while she tried to order. At least do the bare minimum and say hello. read more

They forgot to put steak on my steak burrito bowl. It was a pick up order so o didn't find out until I got to my house. What a disappointment. How hard is it to read an online order and follow the orders. Literally only 5 ingredients. Very sad that this happens. read more

Stopped by on a Monday lunch hours and all the food looked fresh and well stocked up! The staff was supper friendly and helpful which actually left me very impressed compared to other chipotle experiences I've had... Took a couple of bowls home and tried the new honey chicken flavor - The flavors and portions were what I hope chipotle tasted like EVERYTIME! read more

Bad customer service. Not very friendly. I'll never return there again! They only smile at certain people. I didn't feel welcomed.

The serving size is pretty small. Only 90% size of other stores. The bowl is flat. Don't come unless you have to. read more

Chipotle Mexican Grill - Fast Food Near Me - Seattle, Washington

Dislocation is very unhygienic every single time I go in there even to use the bathroom. It's always a mess. There was this one time actually there was a couple times where I asked for white rice and it wasn't even cooked and I had 2 other entrées that were the same freaking thing are you dead ass y'all can't check if the rice is cooked that's actually so gross and I try to get a refund for it. They didn't even give me a freaking refund. What the hell this place is disgusting read more

Love the food so much. Quick service . Ambiance is great. I defiantly recommend this to everyone who wants an easy, yummy, and quick. Fav Mexican place!! read more

Absolute terrible service. Ordered online and my order was not ready until 30 minutes. After the expected time they also forgot my sides which I had to ask for, when I did ask for them they were extremely rude and gave me tiny portions after the tiny portions, I asked for a free chips as compensation which they denied and then laughed at me. Absolutely disgusting from a big company like this The employees of the night of September 30 should seriously be fired. read more

Convenient location for a larger population of college students so this location will get customers regardless. I've come in the past for a small meal but nowadays there are so many great options around that Chipotle isn't as appealing. Anyways, I stopped by to try the new brisket and was reminded of why I'd much rather make the trip to U-Vill. First, the quantities here are a bit disappointing. Obviously there are serving sizes but at other locations, U-Vill in particular, they're very generous with food so that the entire bowl is actually filled. At this location, you get a filled middle portion that falls apart and spreads to the sides. This means the sides are very empty and simply have residue from when the lid is placed on. Brisket was pretty good, but not sure if it justifies being the most expensive meat option. It's more of a fatty steak that's more tender, but because it's also cut in those small square pieces, it's not very alike to brisket you expect. It also has a sweeter taste, almost bbq sauce like but the flavor and taste is very hidden inside all the other flavors, especially the salsa. Because of that fact, it's harder to appreciate the spices and uniqueness of the brisket. I mean most of us know what to expect when going to a Chipotle, but this location just doesn't do it for me. Slow location that skimps on food. read more

Chipotle Mexican Grill - 3 bowls and guac - Fast Food Near Me - Seattle, Washington

This was one of the worst food experiences I have ever had. I waited 25 minutes for the extremely disappointing service. One of staff members making my burrito just added black beans to my burrito without asking, and they did not drain the bean juice, so my burrito was soggy. Later, I asked another staff member working on my burrito if they had more lettuce since there was only the gross old scraps down at the bottom of the empty lettuce dish. They proceeded to ignore me and dig out about 7 soggy pieces of lettuce to add to my burrito. I also asked for a side of guacamole, which ended up being chunky. And, the burrito was maybe half the size of any burrito I have every gotten from any other location. I felt like I was just eating a tortilla. When checking out, the staff member never made any indication that the payment had processed completely, so I was left standing there for an awkward 30 seconds standing there before they just left. I am not expecting nauseous positivity, but a "you're all set" would have been fine. Besides asking for "white rice or brown rice," no one even talked to me at all and just gestured or stared. The customer service was atrocious. However, the burrito was actually edible and I have not gotten sick (yet, at least), and it tasted, though worse than usual, alright, so I guess there is that. I paid $12.64 for an undersized, vegetarian burrito (I didn't get any meat or fajita veggies, so I'm not exactly sure what I was even paying for) with a side of guacamole. In retrospect, I should have just left without my burrito and without paying this ridiculous price. Needless to say, this is enough for me to never step foot inside of a Chipotle again. In the future, I will just make my own burritos in the same amount of time for 1/5 of the price. read more

If you are ever having a great day and want it ruined come to this Chipotle. They are always out of something no matter what time of day; tortillas, meat, guac, veggies... legit anything and all things. Also the workers could care less. This location is a disgrace to the Chipotle franchise. It should be shut down and turn into literally anything else. I wish I could give this place 0 stars read more

110% best college town chipotle ever. Seriously. Workers are great and really speedy, and give amazing portions. Even with a long line, it goes by quickly. Restaurant itself is the cleanest chipotle i've ever been too! Good food for a pretty good price i you chipotle (but do note that the soda machine is also always broken...) read more

I usually love going to chipotle... this time was different!!! As soon as I walked in the door the ambiance was off, I immediately felt stressed! After ordering my bowl with tortillas on the side I went to sit down and was greeted by a monster mess on the table! With no other options I had to take it on the chin and wipe the table down myself. As I walked over to the self service utensil and napkin station I took a few deep breaths to calm down and my gaze rised to the counter, but to my disbelief, there were not only zero napkins, but zero forks or house drinks!! After I payed 3 dollars for a fountain drink, I self dispensed my Diet Coke over NO ice. I was enraged to see that my Diet Coke was coffee colored as there was only syrup left in the machine. Ridiculous. I droned back to my table in shock, as I hung my head in defeat, I wiped my table down with my receipt as it was the only item at my disposal that even remotely resembled a napkin. Would've been zero stars, if possible, but they gave me a decent size bowl. read more

Chipotle Mexican Grill - Unreal. - Fast Food Near Me - Seattle, Washington

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Consider yourself warned with this biased review - I absolutely love Chipotle. Got my second vaccine shot last night. Woke up today with feelings similar of a hangover... so I had to get Chipotle. Hit the spot per usual. Such a reliable source for sustenance and life. Although I didn't get one this time, quesadillas hitting the menu was one of my favorite technological advancements. A+. read more

Chipotle Mexican Grill - Chicken Burrito Bowl Chips and Guacamole - Fast Food Near Me - Seattle, Washington

This Chipotle gets a lot of foot traffic because of its convenient location for college students. While I find the food here passable, I think that the quantity and quality are better at the Chipotle located in University Village. My main complaint about this location is that the guacamole and fajita veggies didn't look super fresh; they looked like they've been sitting out for a while due to their dull color. Also, while I admit I ordered takeout, the food was below lukewarm by the time I walked 15-minutes back to my apartment. I'm not sure if the food was hot to begin with, but they do have a good or excellent health rating, so I assume that they are adhering to food safety temperature regulations. My usual go-to order is a chicken bowl with brown rice, black beans, fajita veggies, lettuce, sour cream, corn salsa, mild salsa, hot salsa, and if I feel like splurging the extra $2.25, guacamole. The chicken tasted moist on my latest visit, but I have gotten dry chicken from them before. Just make sure to look at the meat before making your selection. Service was quick and I was in and out of the door withIn 15 minutes. Obviously, Chipotle is not my first pick on The Ave for food, but it's good enough for the busy college student. Overall: 3/5 for food, 4/5 for service read more

Chipotle Mexican Grill - Outside - Fast Food Near Me - Seattle, Washington

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Only place on the Ave where you can get a decent, filling meal for $9.49 (and that's after tax)

Best college town chipotle. Good portions and they're fast even when it is busy. I come here all the time and have no complaints. Any time there has been a mistake it has been resolved quickly with apologies read more

The worst chipotle in Washington state by far. If they weren't located in UDistrict this place would've and should've been shut down long ago. Only accept online orders and still hours late, not to mention their horrendous service by employees. They talk to you as if you're a piece of trash. They've gotten my online orders wrong 70% of the time, putting meat in my veggie meals or just giving me someone else's meal entirely. Not to mention hygiene. Frequently dirty tables, floor, and ungloved employees handling food makes you feel sick just walking into the place. Management and supervision team here is so terrible, if you complain they'll just yell and you and tell you to get out. read more

Holla atcha girl... I have no idea why, but I had a craving for Chipotle while visiting Seattle. And thankfully, it did not disappoint. It over delivered... Huge portions, extremely fresh veggies, and great staff who weren't struggling to prepare it. I haven't touched a Chipotle burrito in a hot minute. But I'm glad I partook here. I'll be back... read more

This chipotle is literally the worst one I've ever been to. They're always out of everything, the lines are so long for no reason since they never really have food anyways, and this last time I went, they gave us barely anything that we ordered. I got maybe a quarter scoop of rice and it couldn't even cover the whole bottom of the bowl. The pinto beans in the container looked so dry and old. They gave me maybe a half scoop of guac but made sure to charge us the full $2.60 EXTRA for barely any. Go to a different chipotle because this one sucks. read more

Chipotle Mexican Grill - Chicken Burrito Bowl (barely any rice or guac :( ) - Fast Food Near Me - Seattle, Washington

THE WORST CHIPOTLE AFTER 3PM. The food gets stale cause no one actually goes here after lunch and people just don't care there and half the stuff is always out. I'm giving a review after 5+ visits after 4PM. I had STALE and just almost spoilt rice, salsa, SUPER CLUMPY CHEESE, BROWN BROWN (not regular 1hour brown) guac. ALL 5 times in the span of a year. Why do I go back? Cause it's Chipotle and it's easy but finally I'm giving up now. Hope you get it together cause I still like you. You could be soo much better but this just sucks!!! read more

This is a really well run Chipotle. The restaurant is clean and the food always looks fresh. This is my recommendation for a quick meal in Sammamish. read more

I have heard chipotle many times before coming to the US, finally come and try it! I love choosing what I like and mix them together! I had the bowl with brown rice, steak, black bean, lettuce, tomato sauce and hot sauce! I love the flavor of their steak! You can feel the beef are not bad, but fairly fresh! The brown rice and black bean are also nice, the beans are really soft, you can't feel the existence of them if you eat it with rice! The tomato sauce is a surprise! It is nice even if you do not mix it into the bowl! But I think it is more my type if the sauce is hot, I don't feel comfortable when the hot rice mixed with cold saucesAnd they also provide Tabasco to add! It would not be a wrong choice if u don't know what to eat! read more

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I go to this chipotle a lot and usually, I get a good portion of food that is fulfilling. But I went again today, and the person that was giving me food, his name is Casey, gave me barely any food. The bowl was barely half filled after I got all my food. I asked him to give me a little more food but he said that would be extra charge. I told him that he barely gave me any food, but he still didn't give me any more. I finished eating the food and I'm still hungry since I got barely any food. I am very disappointed with the service here and I probably won't come back because of this. And I will be telling my friends about this so they know what happened and don't go here as well. Take a look at the photos of the food and you can see that part of the bowl is still empty, even after mixing. read more

Chipotle Mexican Grill - Bowl before mixing - Fast Food Near Me - Seattle, Washington

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Decided to give it another try after six months, and if possible it's worse. Ordered online for pickup, and once again while the app allowed me to add chips to my order there were no chips to be found in the order or at the restaurant. No on site refund; directed to website for refund but who's gonna take that time for five bucks? Such a ripoff. The dining room was messy, the staff looked depressed. In other words, same as it's been for years now. Sorry I came back. read more

We Door Dashed Chipotle from this location. Got two burrito bowls. The Dasher got the food to us in less than 30 minutes. Closer to 25 actually. I opened up my steak burrito bowl and was like whaaaat? A few steak chunks mixed in with about 6-8 pinto beans, a sprinkle of corn, half a pound of rice, a tbsp of guacamole maybe and a few cheese shreds. What's more is it was already cold. Not cold like it just got down to room temperature cold but cold like the rice was not tender and the guacamole congealed. Not cool (pun intended). My hotel room had no microwave either and Chipotle did not throw in any utensils even though we asked in the order. No napkins either. The front desk had plastic spoons. I Dashed because I couldn't get there in person due to a medical thing I had that day. I don't blame the Dasher at all. $51 for two burrito bowls I wouldn't feed to a dog. Clearly a miss University Chipotle. read more

Normally I wouldn't spend my time choosing to review a widely franchised establishment like Chipotle but I have continuously had negative experiences at this particular location. It is next door to my place of work so naturally I am a frequent customer. This is probably the worst location of Chipotle I have ever been to. It is always very dirty and there is rarely ever a table that is clean enough for me to dine in. They are constantly out of ingredients - whether it be a meat, lettuce or even chips! The guacamole and lettuce always look old. The pickup order system here is very flawed and you often have to wait a lot of time to get your order because they keep the bags in the very back of the restaurant. On busy days, it can take 10 minutes just to get your already prepared pickup order. If you are a student at UW or a big Chipotle fan, I would recommend making the extra distance to the U-Village location. Much better service, ambience and the quality of the food even seems better. read more

Great customer service & good quality food. They said the restroom is closed to customers due to maintenance. If I had known that I'd have gone to a different location. I live hours away from Seattle. A paying customer can't utilize the restroom at a public franchise? read more

It's a 3. To be fair, I knew what I was getting into. Fast (Mexican) food. Taco bell, Taco Time, and whatever chain you want to mention. This is the first time I've tried it. There's one in Vancouver, but I never did haul my sorry ass over there to try it. I came here instead. And..... it's ok. Stainless steel tables, assembly line food prep. I dunno what's considered "authentic" but I know what I like and don't like. This was ok. I've def had better. I hear that DTF in Bellevue has Mexicans wrapping the XLB's. I'm Asian myself. Does that instantly disqualify them as "inauthentic". I dunno, you tell me. 3 stars. read more

Chipotle Mexican Grill - Carnita - Fast Food Near Me - Seattle, Washington

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hello, it is currently an emotional time as my friend priyanka just got released from the hospital from major heart surgery. she is such a fighter, and she loves the chili corn salsa. she says the ambiance is quite a step up from the hospital lighting, and she loves her Mexican food! priyanka is currently also a student at UW and aced her sex psychology midterm! what an experienced girl! she loves chipotle and would so cum again! priyanka and i would reccomend to anyone on the ave! read more

Chipotle Mexican Grill - my friend priyanka having her first burrito after major heart surgery! - Fast Food Near Me - Seattle, Washington

No fault on the employees but they're clearly understaffed. The line was closed for walk ins and some of the stuff looks not so fresh.

This is then worst chipotle I have ever been to. It is the closest one to me and they are always out of things. Because of this, they give half portions. read more

Chipotle Mexican Grill - Half burrito - Fast Food Near Me - Seattle, Washington

I used to LOVE this place. It's def a step up from Taco Del Mar and everything is usually fresh & tasty. I travel w handiwipes now, and am accustomed to cleaning my own table, which you ALWAYS have to do here. The last time I came in was extremely disappointing. It was a mess, and the food bins were empty. Despite being about 5pm, they told the people lining up they were closed. So after that experience, I tried again to support this location, but I'll never be back. To start with, they simply CAN NOT handle the sheer volume of orders. The staff look like they're completely rung out, and it obviously sucks to work there. But it's obvious that meal delivery is the tipping point for them that makes it impossible to keep a stocked & clean environment. While in line, the woman in front of me pitched a fit after finding out there was no lettuce available. They apparently reserve it (and prob other things) for the food delivery services, and if you actually expend the time & energy to go there, you aren't allowed to have any once the front line supply is depleted. Now, I have to tell you that the grub doesn't hold up in delivery. It's cold, soggy, and really bleak, especially since you're paying a fortune for it. Fresh is really the only way to go. But now, you're penalized if you do. I was annoyed not to get lettuce too, but the woman in front of me was pretty ridiculous about it. She spoke to multiple ppl about it. Meanwhile, i'm chatting w the staff and going thru the line. My burrito maker was getting noticeably sloppier & more careless down the line. What she ended up with was not a burrito, but a wadded up ball on foil that wasn't even covered up. Then she slid it across a dirty counter to the cashier. And, it was cold when I touched it. I feel sorry for these employees- they're obviously unhappy. But I won't ever be back to see it. The chain as a whole must be imploding, but this was their best location. RIP. read more

This spot is very inconsistent with the service but has great food . It's located by a college so it gets a lot of foot traffic . I would advise pre ordering the food . When it is around lunch or dinner it gets very busy . With very little workers . Food is made fresh. They are usually out of guacamole. read more

Chipotle Mexican Grill - Chicken Burrito Bowl - Fast Food Near Me - Seattle, Washington

Not a good chipotle. Their soda machines to not taste clean at all. Went in today before noon and was told they're out of salad, chicken, and steak... how can you be a chipotle and be out of salad, chicken. and steak at opening. Anyways, got pork and it was very gross. Tasted very dry. Not a fun experience. read more