Thanks Jordan for the amazing foood and Keep up the good service and thanks for going above and beyond like buzz lightyear!!! read more

Chili's - Yummmmmm - Tex-Mex Near Me - Santee, California

Very busy when we came in. Santee is always slammed. The hostess was awesome and very sweet. Our waitress was also super friendly and did a great job with our order. read more

Brian, you are a gem! Thank you so much for taking care of myself and my parents today at table 23. You are so kind and made sure we had everything we needed. I hope that other table wasn't giving you too much trouble because you are just amazing. Okay, enough about Brian (never enough about Brian honestly). But the 3 for $10 deal here is pretty sweet. Lots of Strawberry Lemonade and Blackberry Iced Tea were consumed, and the Just Bacon burgers are delicious. Thank you, Brian, for an amazing experience. I always worry that whenever myself and my parents go out that we'll encounter less than amazing service and less than kind people. It's the worst feeling in the world watching someone be rude to someone you care about, so thank you for just being a great human being. read more

My husband and I always order the "Party Platter Big Mouth Bites - 12 Count" (sliders). It is absolutely delicious and comes with a party platter side of fries; it's the perfect size for our family of five. Anyway, we love it for it's taste, the price--you get A LOT for a great price. Tonight we ordered and the fry platter size was for the first time, unfortunately, wrong. We made a call and spoke to Jenna, a new manager there. She effectively and graciously handled a disgruntled customer. She offered the correct size AND also gave us/emailed us discounts. I am so impressed with Jenna and will continue to eat at Chili's because of the EXCELLENT service. read more

I love chili's! Everytime I order from here the food comes out great. This is one of my go to spots to get a great burger. I wish we could still dine in because i miss those presidente margaritas! read more

Upon entering, we were failed to be greeted properly. We were shortly greeted by an employee who proceeded to take out her phone and say "we're closing in an hour" despite the rocky start, the customer service improved as the night went on. The food was good but the chicken was a little spicy! (I got the Cajun pasta) nevertheless, everything was pretty good! read more

Chili's - Tex-Mex Near Me - Santee, California

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Take out avocado was completely brown. I know they wouldn't have pulled that in house, and there's no way you wouldn't see that as you prepared the food. read more

Went to Chili's in Santee last night for my daughter's birthday. She ordered a steak and wanted it cooked medium. The steak they brought out was the wrong size and way under cooked. Waitress ordered a new one to be cooked. After considerably long wait the second one came out almost even rarer than the first one. By this time the rest of us were finished with our dinners. Needless to say will never be returning to that Chili's read more

My wife wanted to come here and I was like "ugh only because it's so close and has a big Parking lot". We got the fancy new chicken and waffles with the chipotle honey dressing - it was incredibly good. Way impressed. Also got the watermelon margarita and it was deliciously refreshing and STRONG. Every sip was like a shot. I had to stumble over to Barnes and noble and hang there for over an hour to be able to drive five minutes home. It's rare a place like this makes a strong good drink. Also I'm never eating watermelon again unless it's soaked in tequila. Shoutout to our server Kevin because he's awesome too. read more

Our service was great our server was very attentive was concerned that we were happy with what we ordered and that it taste great. We sat in the bar and had free chips and salsa happy hour and our drinks were 1/2 off Highly recommend chilies in Santee read more

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The bar is busy but plenty of servers to go around. Bartender is having a 10 min conversation with a customer and hair in my food. Bathrooms are dirty, toilet paper all over the floor. I've seen better chili's. Second order and there was another hair!! Come on chili's get it together. read more

Chili's - Tex-Mex Near Me - Santee, California

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Service medium soup was ice cold sent it back twice 3rd time finally was hot the entrees was okay

" Great Service & Good Tasty Food " My wife and I went to the Chili's in Santee Ca., today for the first time a had a very nice time. Luis Chavez our server was very nice and knowledgeable as he answered our questions about there new menu items and gave his recommendations to us. For an appetizer we had the Spicy loaded boneless chicken wings. The crispy boneless wings were smothered in white queso, 3-cheese blend, applewood smoked bacon, roasted jalapenos & chopped green onions. Served with a side of house-made ranch. They were Delicious ! For our main dinner entree my wife and I shared the Ultimate Smokehouse Combo dinner, where you choose any 3 meats: new smoked bone-In BBQ chicken breast, new jalapeño-cheddar smoked sausage, hand-battered Chicken Crispers® or a half rack of house-smoked baby back ribs (add 2.00). Served with new roasted street corn, homestyle fries, chile-garlic toast and garlic dill pickles. This plate was also delicious and so big, that we did not even half way finish the dish. The BBQ sauce was spicy and very good. The corn was very tasty but was a little mushy. The sausage was very tasty, and the Ribs were tender and falling of the bone good. All & All the dinner was very good. read more

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This restaurant failed on many accounts. First, our waiter was inordinately slow about many aspects of dining: drink refills, bringing hand wipes when requested, taking care of the check quickly. read more

Used their free curb side pick up for lunch which was super easy and efficient! The customer service is 5 stars! The only problem I have with take out is both times I've done it, their crispy chicken strips get soggy or something from being in the plastic to-go box which makes the breading almost like a piece of fish you'd get with fish 'n chips. Other than than the quantity is great. And always best chips and salsa!! read more

This one was kind of a miss, the service was great but the food and drinks were not so much. I ordered the pasta with a margarita and my friend ordered a burger, with a blueberry margarita. read more

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We've been going to this chilis for a long time but just recently my family ate lunch at this location and our waiter Levi was absolutely fantastic. We weren't able to leave a survey at the restaurant so I wanted to come on here to praise Levi because he was that amazing. So caring and considerate and ALWAYS touching the tables. He's a keeper Chilis !! read more

$4.99 for tasteless chips and Pace picante sauce. Seriously, the chips are flavorless. They only resemble tortilla chips, there is no corn or tortilla! The cocktails came to the table fast, but the server appears overwhelmed with the lunch crowd, and just interested in getting tickets out. I get it, it's a chain and the food is expected to be uniform, it's not fine dining. I just expected the food to have some flavor So, our lunch order has arrived, and it's satisfactory. For what it's worth, save your money, don't order chips and salsa. read more

Ordered online they forgot to give me my kids meals and undercooked my steak after I got home I realized all this so had to go back and get it fixed I also returned my appetizer cause at this point it was gonna be cold so I get home again after driving back and forth and my steak is about half the size as the first one and my new appetizer is all jacked up it was burnt after this I will never be returning to this restaurant I tried to call the 1-800 number and it was not available huh how convenient all they offered me was a bag of chips and salsa I told the manager it was a slap in the face read more

Terrible service , food wasn't as ordered , drinks took forever , all food ordered was cold and wrong

If I could give it no stars tonight I would... I've never left a review before but tonight is the night. My husband and two friends and I went out tonight and had the worst service. We brought or baby and the host had the worst attitude about it and when we told her we would set him on the chair she rolled her eyes because she "wasted her time." We could barely order before our server would walk away and we had to finish our order as he was leaving. They never asked about refilling our drinks nor would allow us the time to ask for more. We waited over an hour for our food and got burgers that were so dry we could barely eat them. Then when he saw that we barely touched our food he didn't ask if there was a problem he just got an attitude. I will not be going back to this Chili's. It saddens me to say this as Chili's is one of our favorite places to eat. read more

Second time here and things were good. Server, Brian, was really outstanding. Food was hot and very tasty. Room was a little cold for us older people, but wasn't shivering. Atmosphere was nice, but nothing outstanding, although it was clean. Biggest complaint is the distance from the parking lot to the front door. Some of us need those short distances to keep from being totally out of breath just to get in the door. Should have brought my wife's scooter, but it was a last minute decision to eat here. Will know better next time, right? Again, service was outstanding, food was really good, a bit pricey, but competitive I guess. Luckily we had a gift card that helped us out a lot too. I would still say "give it a try and decide for yourself". read more

The waitress was polite. The food I got was steak and shrimp fajitas. Not good. The griddle plat it was served on smelt and tasted like burnt grill. Wash the Damn thing properly. Last visit here. read more

Chili's - Wasted most due to horrible flavor. - Tex-Mex Near Me - Santee, California

Brian is the ABSOLUTE G.O.A.T here! I've been coming here to this location for years and never had any service better than this! He's extremely kind, cares for the table and puts his entire mind and energy into each and every table. He's the first restaurant worker to ever give two cares about making sure that the smallest babies that the table were fed first. He deserves all the best :) read more

Came into Chili's last night with my girlfriend and took a seat at the bar. Usually coming into Chili's you know what you are going to get, a chill atmosphere, consistent food and affordable pricing, and that is exactly why I enjoy coming into this place. However we got a something a little extra last night in Micheal as our bartender. He was super welcoming and friendly. Usually we don't talk to much to the wait staff when we go out and eat however, Micheal was like a long lost friend and the conversations just flowed. I ordered a brew and burger and my girl got a wine and the Cajun Chicken Pasta. Pasta and burger were Bomb! At Chili's you know what your going to get, plus at this location, you might get something extra in some awesome staff. We really enjoyed our time last night at the bar with Mike as our Bartender. read more

Worst food I have ever experienced. We ordered the ribs, brisket and chicken which was absolutely disgusting. The ribs tasted old, the brisket was nothing like the picture (it was two deli slices of fat and gristle) and the corn was boiled to the max... should have said creamed corn. I will not return and cannot believe I just paid $70 for that disgusting excuse for a meal. I received an email, 3 days after my post, regarding my visit with contact information to discuss my experience. I have called the phone number that was provided 5 times and each time it says no one is available....... read more

Great service but TERRIBLE FOOD! Waste of money.. Chilli's use to be decent but not no more smh read more

I like eating at this Chilis because the waitresses are really nice. It's a kid friendly place and they always comment on how cute our little girl is. Then when I order a beer they ask for my ID. I know I look young for my age but it makes me feel weird that they think I was knocking up my lady when I was 17 or something. Though, I think that's normal in Santee. I ordered their new buffalo chicken sliders with the bacon bits and blue cheese dipping sauce and they were damn tasty. So tasty that my wife took two of them and traded me two of her shitty chicken tacos. When we left half of the town of Santee was standing outside waiting for a table. Losers. Who goes to Chilis on a Friday night? Oh wait, I ate here on a Friday night, and then I went home and drank by myself. I can't wait to tell my coworkers at the office what I did over the weekend. They will be so jealous. 4 stars! read more

Rating this restaurant's food is pretty unnecessary, as other patrons, who have rated this place long before me, have said it better, more often. Basically, the food is pumped with nondescript spices, slathered with lumpy sauces that are more gelatinous than the ooze in those Teenage Mutant Ninja Turtles movies, and often accompanied by margaritas that are more tangy than a twelve-pack of Orange Hi-C. I'm not here to talk about the food; I'm here to comment on the service of the Chili's in Santee. I've had several waitresses that treat us like ex-boyfriends. These girls sigh so often that I feel like I need to give them an oxygen tank so that they can breath properly. Why is everyone here so exhausted? Are they building the pyramids when they go into the kitchen? Anyway, the last time I had dinner here, there was a guy who was especially detached. Whenever he dropped off a plate, glass, inanimate object of your liking, he would slam it on the table like he was Kevin Garnett. Maybe he was practicing for a dunk competition after work, but I hardly think a plate of dessert is interchangeable with a regulation size basketball. Yeah, the food is bad. The service is atrocious. And apparently they want you to leave your booth after fifteen-minutes. Worst place to eat in Santee, in less you're a masochist, in which case I say go! read more

How is this place still open? Every person in our family got either lukewarm or cold meals, they replaced my daughter's disgusting pizza with chicken tenders that took forever to come or and they were cold too. We asked for bbq sauce for her and it came out so hot that it burnt her tongue. We had already ordered dessert and took that to go because our stomachs were already revolting before we're left the table. You could tell that the chicken in my pasta and the chicken in my husband's fajitas were the exact same processed chicken that comes pre-sliced. Seriously? You can't even cook chicken? His fajitas weren't even warm. How do you bring out a lukewarm cast iron skillet? We won't be back. Now that we're are home we are miserable with horrid stomach aches. The only good part of the night was that the staff was very nice. read more

I go to Chili's here and in Houston airport. Very good food and drink! Try their margaritas. Great stuff! read more

Chili's - Tex-Mex Near Me - Santee, California

Respectfully, I did not enjoy anything regarding this restaurant. Everything I somehow ordered was added on to the check I ordered the combo meals where you can pick different entrees I got ribs and quesadillas and I had to pay a extra $3.00 on top of the 17.99 the I was already paying for the meal. The food takes forever to come we are all waiting around and the hostesses sat two families behind us after we sat down and they received thier food. I got my food eventually after waiting my ribs were dry and cold and the quesadillas just tasted old like they were sitting stale. read more

Time to give up on Chili's as a brand at this point. Every single decision resulting in what has become the modern Chili's seems to have been misguided. That is, Chili's haunchos - and haunchitas - have spent too much time visiting hipster cafes and Panini boutiques in search of ideas to keep the franchise relevant. While it's been very encouraging to see the chain scrape all the random paraphernalia from the walls, everything else has failed. There's no an interactive germ farm at the center of each seating arrangement. Why. Most of us eat this food with our hands. It is absolutely sickening to think the table prior to us did the same, scratched their unmentionables, touched their wallets and phones, and then fondled the germ box to pay the bill. I refuse to pay using that thing, and I won't visit another branch of Chili's if I see them out on the tables. We STILL have a server at the table, so what purpose exactly does that box serve? Another flaming fail is the toppings served with fajitas. Chili's used to make above average fajitas, and used to supply decent-sized portions of cheese, salsa, sour cream, the whole deal that makes a fajita taste like a fajita and not a bicycle tire. Now? They bring out this ridiculous tower of "topping shots." You can dump this entire assembly onto a tortilla and still have room in there for all the meat you need. I'm just going to start bringing a bag of grapes with me to the table, and when the server asks why I'm putting grapes on my tortilla, I'm going to say, "Because you all don't bring enough toppings, and oh by the way, I should never have to request sour cream separately." So yeah, down on Chili's. It has become the Domino's Pizza of Southwestern food. read more

Terrible doesn't begin to describe. First with plenty of open tables at 11 am they sit us at one of the only tables that had sun rather than sit us at a shady table. Second the drinks were watered down. Coke was watery, second coke was watery, strawberry lemonade was watery, and after 3 drinks we gave up. Next our food comes. Well all except 1 member of the table who had to wait. Salad was terrible as if it had been sitting and cucumbers were not normal almost had the consistency of zuchinni. They served us the wrong hot plates. So I got to eat the picked through chicken enchiladas because they were not the cheese ones that my aunt had ordered. So go to move the plate and it's still so hot that my husband's rough working hands got burned. Finally get my aunt her right food except it has corn which she requested the plate NOT have! First few bites are okay then 3rd bite in food is scorching hot so she screams in pain and drinks water to attempt to help. Manager asks how things are. Told her how unhappy we were with quality of salad, and with being burned by plates. She says sorry but that is actually how we serve our plates. I missed her apology being so stuck on how sje dismissed that my elderly aunt and my husband just got burned! I understand we all expect our plates to be hot but not to the point of burns! I think all those McDonald's lawsuits covered that! Then after dragging on the complaint while were trying to finish our food and have already said 5x no there's nothing she can get us then she offers ice. So then my husband finally gets his food when the rest of us are either done or half done with our food and my Aunt begins to choke. So now we've had nasty drinks, crummy food, got burned, and manager comes back with boxes and our bill and says I took off your aunts meal since your having such a bad morning..... Thank you we've had an atrocious experience and you've comped the least costing meal but not her drink or even offered desert or anything just simply made sure you could do anything you could to speed up us getting out of the Restraunt. I don't think I'll be going back to chili's for a long time at least not this location! read more

Actually served water with a bug in it, and we should have left then. Wilted salads and horrible service! O

I can add my displeasure to most of the reviews this place has had over the last year. Slow service, we sat near the kitchen and could watch & hear the staff goofing around while orders sat on the counter waiting to go out. A few months back we came in at just before 4 & the host told us we were in time for the lunch special. The waiter showed up later & said the host was wrong because it was now after 4. We explained that we were seated @ 3:55 and had been sitting for about 8 minutes now. He said he was going to talk to the host & never came back. After 10 minutes we walked out. We will not be going back to this place again. read more

The sad thing about my visit was that the good was really good. I had the prime rib...cooked exactly right and so good. But the service was none existent. Waiter seldom showed himself. Never refilled my iced tea. I only got service because I asked the person seating other customers. Food great, service bad, customer gone into other restaurant choices. read more

Kevin and Demetrius killed it! They both made us feel like we were the only people in the restaurant when obviously there were other people in here! I recommend this place because the food was on point as well as the customer service! I tipped well just for the customer service cause I've been to Ruth's Chris, the food is good there but the customer service wasn't anything like it was here tonight at chili's! I loved my experience here tonight! I can't believe I got better service here than a high class restaurant! Keep it up guys, hard work pays off!! read more

Me, my buddy and the Mrs went here for lunch today. I had the Bacon cheese burger, Buddy had the Buffalo sliders and the Mrs. had the black bean burger. Ok to good food. Service is acceptable. Altogether...nothing to write home about.... I can say one thing for sure!!!! The air conditioning works really well in there!!! I was freezing! I am a big guy and usually hot when i eat, but sh_t! It was cold!! Everytime i go into a Chili's i can't help but to think of the movie "Waiting"! If you haven't seen it, it is good for a laugh. http://www.waitingthefilm.com/ I am not sure if i am going to run back here anytime soon... I like Chevy's better...To bad they don't have many locations anymore. Dino...)'( read more

I can't testify for anything but the bar area/bar tops when reviewing Chili's...aaaannnd every staff member there is awesome. Jen, Dave, Jenna, Kevin and Nicki have all taken care of us and were great. Drinks are always refilled promptly and service is friendly and timely. A few weeks ago my food was a little messed up, I didn't want to make a big deal of it, they were busy, but the bartender could see I wasn't super pleased. 5 min later a manager came and apologized and comped half. It wasn't necessary but it was cool they did that. Also, they have a pretty sweet happy hour! read more