Had the worst service ever. Whatever the guy waiter name was seemed like he hates he's job n looked like a smart ass. He even gave us the wrong wings n my mother in law never got her shrimps that she ordered with her plate. He never came back to our table after taking our order. Which was 1 time. read more

Slow service to be attended . Just a bit of advice hostess don't tell me the wait before taking my name thats just rude after take my name ND number then day how long the wait is . That is a rude remark like to scare you away . hostess need to speed it up be more quick and friendly . They look unhappy and there rude no good energy.THERE IZ NO FRIEDLYNESS AT ALLLL. SWRVICE IS BAD HERE Bartender slow raw sarcasm didn't care for it food was not good for the wait . Had to flag down the bartender for assistance. Ordered corn never got had to remind him to go instead never got it so we decided to leave read more

My family and I have been here 3 times in the past couple of months, and I must say today was the best visit. We always seem to get servers that are so busy, it seems to bothers them when we ask for something. Not tonight, our server Kay was the best. It was a busy Saturday night, and although she was very busy she kept checking on us, and bringing refills. Very attentive and polite! Our wait time for the food was longer than usual, but she made sure we were alright the whole time. Thank you Kay for your great service tonight! read more

I hope this is the mall location because you guys are confusing. So anyway, Laura's was great and beautiful! Thank you. Will come back because of Laura. Five dollar margarita read more

Food was good and as expected. Service was disappointingly slow. Especially since they wasn't that many people there. Yet, the wait staff was very polite and attentive. read more

Chili's - Bars Near Me - Palmdale, California

The server Carina was awesome but unfortunately it seems that's she has to go push everyone at the kitchen. They took 45 minutes to bring our food. I believe she needs a really good bus boy especially on weekends when it's super busy. I saw her running around clearing her tables and taking care of her clients. read more

This was a great pick for us. We took a quick seat at the bar area and found an open table near the flat screens ;can you say football?) I order the honey chipotle chicken. It was a bit sweet but the corn and fries were spot on. He order the combo fajitas which evaporated from the plate. Great job! read more

I want to say Thank you! Johnathan for your great curbside service. Because of your excellent customer service I will return to this location. YOU ROCK!! read more

I never write reviews, but I have tried to come to this Chili's in the past two weeks over three times and have yet to be seated. They claim there's no bar area and the restaurant is full when it is clearly not. I know that there is Covid regulations obviously but I have been to numerous other Chili's and it is not the same. This is a terrible establishment I can't wait till they close down and put something up that can actually do what they're supposed to do!!!!! read more

Thanks for the hairy pasta, Chili's. This isn't the first time, the last time we went there was a dead fly in my husbands dish. Yes you read that correctly a dead fly. I don't know why we bothered to give it another shot. read more

Chili's - hair - Bars Near Me - Palmdale, California

The service here is great the servers are polite and well grounded I like eating here always a great atmosphere

If I could put 0 stars I would. The staff are unprofessional and unreliable. Our server entered our order in wrong and then came to our table asking us what the issue was after we had sent back food that was not ours. She was very rude and offensive and had poor customer service. She had told one of the people in our party that the baked potato soup was unlimited and then refused to give her another soup stating that she never said it was unlimited when the person in my party clarified the soup was unlimited by itself. The service is poor and the staff are unprofessional. We have been waiting for over 30 min for a meal after everyone in our party was already served. Becky was our server. read more

I ordered food thru app, arrived 15 mins early , checked in, and waited. 20 mins later, asked and was handed a bag that had been sitting on counter since I arrived. I refused it, and waited to have remade. Received it, got home and it was incorrect. Had some cold BBQ nuggets mixed in, ordered 2 egg rolls and sliders. Got 1 egg roll and 1 slider and cold nuggets. Hmmm , was it done on purpose? read more

This is by far the worse service I have ever had from a Chili's ever. First off, I went with my family of six and when we got there we weren't sat anywhere. We chose to sit at the bar and we were only served drinks along with appetizers. The server brought only five drinks and our appetizers with no plates! My sister had to go up to the bar and get her husband's water. We had to ask for her multiple times and when we would she tell us that she would be right there, but she would never come by. We had waited twenty minutes and she finally came by to take our order. At that time, we had all decided to leave and go to Yardhouse. You guys need to get more employees and to help around the restaurant rather than having people run around like chickens with their heads cut off! read more

I made my order for curbside to go. Got Mt tex saying it was ready. When I got there I logged in to let them now where I was. After 15 min wait my husband went in to find out they gave it away to someone else. So now they are making my food again. And I got a text to pay again. Be careful ordering from this place. read more

We like the variety of food and the quality. The servers are always the best. Sign up for their email and get weekly deals that can save you $$ read more

This has the worst service from right when you walk in. As we entered, to the right of the entrance we saw at least 5 empty tables visible and 2 to the left. Told the blonde hostess our name for seating and asked how long? She responded 10-15 minutes. Are you kidding me!!! Must have been ghosts sitting at all those empty tables. And then she gave us attitude. When I said we couldn't wait that long and said we'd go to AppleBees across the street. Her response was, "FINE". This is the 2nd time in a row I've experienced lousey service here. I will NEVER go in there again!!!!! read more

This is the worst chilis I ever been too I'm surprised it's still in business. The Worst costumer service I ever seen Me and my family came to eat here and the waiter forgot to bring what we ordered we ordered chips and salsa the waiter took 25 min to bring it until we notified the waiter also our drinks were empty for while. I asked for a printed out menu for my grandma and they never provided it. It was my cousin's birthday and I told them can you bring a small cake they also forgot and our celebration dinner was ruined. We sat down at 8:30 we didn't get our food until 9:48 so the waitresses were pressuring to eat our food and go. We were having dinner and the waitress comes and my uncles plate wasn't finished and he pointed at it so close and asked if he can take it. This place needs better management and employees. Never taking anyone here again read more

Me and my coworkers go out pretty regularly, and decided to try chili's today. It was an awful experience, our waiter Emmanuel was extremely inattentive. He mixed up our cards and receipts, charged my card and then lied about it as if he didn't, very sketchy. Then he wouldn't give me my card back with my receipt, when he gave everyone else there's back. When asked if I could get my card back, He had supposedly lost it. Then found it in one of his pockets!! I feel like I could have been a victim of Credit Card Fraud if I wasn't paying attention. Thank god I was, and caught it. Make sure to check your cards and your receipts!!! read more

Just celebrated my sister birthday here at chili's and I just got to say, they provided excellent customer service. I really appreciate our server J.J, he was always attentive to what we needed. His suggestion were also on point. Will definitely be coming Back because of J.J's customer service. He made us feel like we his main priority read more

This place always delivers for us...I know it's just Chili's but we love coming here. I'm a fan of the margarita chicken, my husband loves the fajitas and our daughters a fan of the mini burgers or chicken fingers on the kids menu. Just come as you are no need to get fancy. Service is always good and price is too. Great selection as well! read more

Terrible Terrible Terrible ... Waited over an hour for two plates . Arrived cold and dried out . I will be heading to the Lancaster location from now on... read more

Tried and gave them another chance. They remembered no onions or tomatoes but I asked for no seasoning salt on the fries. Unfortunately they didn't get that one right but we do have more fries than last time. read more

We hadn't been back for years because the service was bad and the food was cold. We weren't happy with our regular restaurant across the street, so we decided to give Chili's another try. The place was busy but the service was great and the food amazing. We'll be back soon! read more

Their outdoor dinning is way understaffed. There weren't many table but abunch of the tables were were empty. Took an hour to be seated. There were no heaters or sides on their dinning area. read more

I called around 3pm And whoever answered the phone was very unprofessional. As soon as I answered the representative just told me sorry we cannot take your order and hung up on me before I could even speak. This was very rude. According to the message when you call it clearly states that they are accepting orders for pick up. But how was I suppose to put my order when this lady had me on hold then hung up on me. It was rude. read more

So i came here, excited about my favorite, their egg rolls and wanted to try the crispy tenders. Upon arrival, I was greeted by the host at the bar, he was attentive and polite. I order the items I was interested in having tonight and my appetizer came out after the crisper meal, by the time i got the crisper meal, I took a bite of the chicken and the chicken was cold but the fries were hot. I sent the tenders back and when they were returned , they were returned fresh out the fryer but the same one i bit off was also returned. I asked the host, if they had put the tenders back in the oil after me eating them, he said he didn't know and would bring his manager. His manager came to address the issue, he was very rude condescending quickly removed the plate off the bar and said he'll bring fresh one, I asked him not to use the same grease that they obviously use to remake already eaten food. He said okay, and bought back 6 tenders 3 minutes later (When i ordered 4, giving me the feeling that he was trying to shut me up) The egg rolls finally arrived and i was so disappointed i couldn't eat them and had to send all food back. When i told him i didn't want the food, and instantly got an attitude. Sergio was manager. I love chili's but this was a terrible experience. , read more

I ordered a Santa Fe Chicken Salad and on the menu the toppings included cilantro and avocado but on my salad it was NOT included. When I spoke with the Manager Sam, he said it was an "honest" mistake. How could that be when they are made with the same ingredients? He was very rude. I will never order from here again. My 12.00 salad was lettuce, tomato and chicken. Very poor service and quality. read more

The server is kind to us. And the floor iis pretty clean :) The food on the other hand is fresh and looks great!! read more

lets start off with the service... It was decent for the bar area, however for some reason they decide to have the utensil station behind our table so people kept having to squeeze behind me which I wasn't too thrilled about. The drink service was pretty good, although when offering my friend another beer instead of asking what size she wanted she just brought her the biggest size. My dinner was delicious! I had ribs and fries and the ribs are always great. I have had them TONS of times and they are always tender, falling off the bone , and juicy! Our appetizer was not hot , in fact it was down right luke warm so much so that the cheese didnt even melt all the way!' other then that everything else was great! we asked them to turn on the basketball game instead of hockey and oscars which they were more then happy to do! All in all not too bad! read more

Good service and happy people. Great menu. Pretty creative with the fusions. Must be listening to people. read more

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My family and I drove up from San Diego for a family get together. When all was said and done, we decided to have dinner at Chili's. We'd been to this location before, and had had a positive experience. So we thought this time would be equally nice. Admittedly, we have a large family when we all get together. We arrived at the Antelope Valley location around 4:05pm. I went in to make sure it wasn't busy and that they could accommodate our large party of 13. I stood behind another party for close to 5 mins before anyone even bothered to greet either of us. There were literally over a dozen tables that were empty. Entire sections that weren't being utilized. Several servers stood around talking but not helping anyone. Finally when someone greeted us, I explained that we had a party of 13. He seemed exceptionally befuddled. He actually had to ask another person if they could handle that many people in one party. The woman he conferred with said yes, but that it would take 15 minutes to push some tables together. I agreed that would be fine. So I went outside and gathered the rest of our family. We have a daughter who's recently had a major hip surgery and is in a massive cast, and requires to be in her wheelchair or stroller. I also had my mother in law with us. She also is disabled, and requires a wheelchair. We got everyone together and tried to get everyone inside. The front of the store is not conducive to wheelchairs. (On a separate note, this is the only Chili's restaurant where someone wasn't eagerly waiting to hold the door open for customers.) By this time it was about 4:25pm. We were all being very crowded and felt we were taking up valuable walking area so we tried to slide into an obviously closed section to be "out of the way". This instead seemed to bother workers. One lady (I didn't catch her name) but she was a trainer of some sort, actually huffed and rudely said, "we aren't ready for you yet. You're server doesn't even start working until 4:30." We explained that we understood, but that we were trying to stay out of the way. The trainer and another lady that were wiping the tables down, (presumably for our party) kept looking over at us with looks of disgust. The bald man who originally greeting me, walked past us and without really looking at any of us, mentioned in passing that they were almost ready. At this point my husband and I had had enough, and we left. It's sad, because we chose Chili's because everyone can order what they want, and it's usually very friendly and overall a nice experience. This was not the case this time. My bother in law and sister in law that live in Lancaster said they won't return to that Chili's. We obviously don't live close enough to visit often anyway, but I couldn't be compelled to visit this location again either. read more

I've been here countless of times never had a problem. We came for Sunday lunch and we were seated promptly. My waiter was very attentive and funny, he reminded me of Will Ferrell from Elf. The food was on time and piping hot. I ended up getting the 2 fir $20 my guacamole chips were bomb! such fresh guacamole they were gone in a heartbeat. I for the Chipotle chicken pasta it s good I would get it again. Overall good experience read more

Chili's - Chipotle chicken pasta - Bars Near Me - Palmdale, California

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My 11 yr old and I shared a dinner for 2 for $20. We ordered chicken crispers and ribs. The corn was cold and flavorless. Our selection included a dessert, but we forgot to ask for it and our server didn't ask us what we wanted as our dessert. read more

Everything was perfect! Wait was just 10 min. Even though it was very busy on Father's Day. Our waiter, Becky was AWESOME . Food was sooo good and fulfilling. The sliders are delicious especially when they had bacon inside of them.Do recommend! read more

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I've been to this chili's numerous times, but I decided to write my review this last time I was there...Soo here we go..... We ate here on Friday night around 7ish so it was pretty packed. Our wait time for a table was about 20mins but we managed to take a table in the bar area. Noise level was somewhat loud, basketball games were on and people drinking their drinks. On to the food, food was average nothing memorable, I ordered the chicken ranch quesadilla, gf always gets the chipotle chicken strips. My quesadilla was okay, good flavor. Not the best quesadilla I've had thats for sure, My gf got the chicken strips and those were good too! But just average, food here is nothing special.... The service was great. Out waitress kept checking in on us, my drink kept getting refilled as well as my gf water. She was nice and courteous. Our night at chili's was good. Nothing special... read more

The food is usually good but i am NOT happy about what they gave me. Came in to redeem my rewards points and ordered a spinach queso dip. I have no idea what the heck they gave me. It looked like nasty left over sauce. Never coming here again read more

Chili's - This is NOT a spinach queso dip. Is this even on the menu????? #grossaf - Bars Near Me - Palmdale, California

(I left a $3 tip on a $60 bill. That speaks volume, I usually tip 20%.) My friend and I dined in 9:30ish on a Saturday night. I assume we missed the rush because we were quoted a ten minute wait but sat within five. Our server Daniel rudely approached our table and didn't introduce himself. (Tbh, had I not looked at the receipt, I would not know his name.) Instead, he took our drink orders and left. When he returned with drinks, we placed our order. My friend is an extremely light eater and asked if they could serve lunch. Before getting the question out, Daniel interrupted and said no. Whatever, cool. I get it. He could have at least let him finish the question. Daniel had 3 tables and only came to our table 4x. First time: drink order, second time: food order, third time: brought out food /asked if we wanted refills and fourth: dropped off the bill. Not once during dinner did he ask how the food tasted. I work in a restaurant so I give servers a break. I understand all they go though, how hard they work, and how manyyyy things are out of their control. Especially when busy. However, Daniel had THREE tables. Three. Absolutely no reason for the shitty service and shitty attitude. I think he treated us poorly because he thought we were young and wouldn't tip? Daniel, if you're reading this... You missed out on an $11 tip that night because of your attitude. read more

Decided to come & eat here with friends on the weekend, so there's always a wait. The Host in the front was nice and let me know it was going to be a 30-40min wait. We waited 25min before we got seated so that was great. Our server had Excellent costumer service and was attentive to our table, although the food took a little long to come out, the food was nice & Hot. The experience was great overall & I would definitely come back again. read more

Good food at a reasonable price.. the music playlist is a good compilation of 70's and 80's.. has a good rotating menu and some surprise burgers I want to try in the future... wait staff is friendly and articulate and on the spot to greet you when you come in. Will come again for sure read more

Chili's - To go menu! Trying the honey chipotle chicken... got a recommendation from a co-worker.. we shall see how it goes! - Bars Near Me - Palmdale, California