Alright. The service may be TERRIBLE here...but I just love the chili queso dip, enchilada soup, and the molten chocolate cake! I don't compromise much in my life, but I will compromise slow service for my food cravings! read more

Awesome. My wife and I get the Chili's to go thing all the time and love it. Food is pretty great.

The jalepeno burger was pretty tasty, but the service was super slow (not to mention the fact that my fiance and I were ignored once we placed our order, and the servers seemed really confused about what food went to what table) and the restaurant was incredibly dirty. It seemed like the floor hadn't been swept since that morning which isn't exactly appealing. It's just not worth the money, and definitely not a place to go on dates. read more

Love the food here, have been coming here for a long time. Never had a bad time. The food is my favorite and it's reasonably priced. Expect long wait times on weekends and for larger groups. read more

We were severely disappointed in our visit to this location tonight. Granted they were very busy and seemed to have an abundance of large parties and perhaps that contributed , however this is very disappointing. Not only did too of the seven orders not come out , but my ordered sides we're not available. The manager came out and offered me a replacement to which I agreed to a cup of corn which was then brought out ice cold. LOL. Hardly what I would call making amends. I would probably give this location another chance based upon the friendliness of the staff but I would definitely steer away if it was on a weekend night read more

Alan was assigned to be our server and was annoyed we had a large party. We said we had two more coming and he literally said "are you guys serious? That's not cool" he was mad about having to re-clean the table we would be taking. Last time i checked chilis was open with the intention of being a for profit business. If Alan isn't interested in being polite then he shouldn't have a job In customer service read more

Went to Chili"s in Orem at 1:00 today with a friend I ordered the fajitas I went to eat it and a big long hair was in it! Told the waitress she said she would tell the manager and NOTHING ! one never came I was not offered anything. Will never go there again and will tell everyone I know! POOR service on the manager if she even told them!!!! read more

I have been a bunch of times and it's very average. Chips and queso are great. But most of the other food is average to poor. They change the menu options a lot and the burger bites are one thing I like. Good thing my friends paid for it. Not really worth your money. Many other good options around read more

I don't really like the food there. Every time I go (cause of friends) I try something new to see if they can change my mind about the food but I always end up disappointed. I never go there by choice. I just feel like their food is a waste of my money and horrible way to kill my appetite. read more

Chili's is an awesome chain dinner restaurant. Fair prices, full flavor, and well-prepared meals. Nothing extraordinary, but if you're looking for good food at a decent price, chili's is the place for you. read more

Terrible service. Stood waiting for several minutes while the hostesses chatted before they finally asked how many in our party. We were told the wait was 15 minutes. 30 minutes later, a party of the same size that came in after us got seated. Told the hostesses, waited 5 more minutes, and just gave up. read more

I love coming here! Service never disappoints, which is great because it's a huge part of the experience when dining out. Hostesses and servers are always nice, friendly, and super chill. Sometimes the manager will go around making sure customers are enjoying their meals. Food is pretty good too, can't say it's top notch but quality, flavor, and price is definitely reasonable for a chain restaurant. read more

Loved it food was delicious had good service the server was nice and was on top of everything from refilling our drinks to bringing out the food read more

We went here on a Sunday, and were ignored after we placed our order. We saw the waiter walk past us several times and look at us, without asking if we needed anything. After 45 minutes of waiting for our food to be served....we walked out. Will never go back again! There was a table in which a large party was seated...but this was the ONLY table our server was paying any attention to....TIP FISHER!!! read more

Love chili's. Though they are a chain I find their variety and selection to be great. I never get bored here.

A group of three of us came here and as far as service goes it was quick and friendly. We got chips and salsa though and a handful of the chips weren't fried so they were soggy. Also, we got a molten cake that was not very good and just super spongey. read more

The service was great! But the food was honestly the worst experience I've had at a restaurant. I order the steak and chicken fajita, and the meat was disgusting. The steak was so burned it was black, it looked and tasted like the meat was old and had been pre-made and then microwaved after a couple hours of sitting there. The meat was so tough I couldn't even chew it. I would advise not getting anything that could be pre-made, only order something that they will have to make fresh for you like chicken tenders. read more

I went there tonight to celebrate my birthday - I also had a free dessert that was sent to me for my birthday. My dinner wasn't the best experience and ruined my celebration. I had a lond blonde hair in the bottom of my side salad. It turned my stomach when I found it but they brought my dinner out so I just stopped eating it. My corn on the cob had so much pepper on it that I couldn't eat it. No where on the menu does it say that it comes with butter, salt and pepper on it. I hate salt and pepper on it. Worst of all, I can't eat anything spicy. They also brought us chips and salsa that we didn't order and I had the pleasure of watching my husband eating those. I tried but it was too hot for the open wounds I have in my mouth from surgery and radiation. Our dessert was great. The waiter did take 50% off my meal but since I told him at the end, he really couldn't do much (is what he said). He did get me a fresh non-peppered corn on the cob to take home with the rest of my dinner that I didn't finish. As we all know, if I warm up the over half my meal I didn't eat, it will not taste as good. It will be a long, long time before I go to a Chili's again. Such a disappointing birthday dinner. I'll go to Olive Garden for now on. read more

There is nothing wrong with the food at all, this is your typical chilies experience. There are also several large flat screens around for viewing sports events. The service however, has been unacceptably slow. I waited 12 minutes for my drink to get to the table. Other servers have been looking at me, then just looking away so they could go back to standing around and doing nothing. read more

We love this Chili's! We had Daylen as our server tonight and he is the best! Super on top of it, but not annoying at all! Truly, he is the best server, ask for him when you go! The food as always was delicious!! read more

Arrived at 5pm. No wait to be seated but took over an hour and a half to receive our food after ordering. Many tables who arrived after our group of 6 came & left before we even received our food. FAILS Over one 1hr wait for our food Drinks were wrong Sides were wrong Asparagus was improperly blanched on every plate Dressings were, you got it WRONG Wilty lettuce Gross old veggies as sides The server even tried to pull a switcheroo on one of the ladies who had ordered a specialty drink Weird chewy tendons in everyone's chicken Full dinner salads were tiny and I would daresay I would have received more for my bang for my buck ordering a salad at Wendy's Server dumped on his buser or assistant even making up a 'grunt' name for the assistant. This dining experience at Orem Chili's truly receives ZERO 's It was so bad that it was basically pointless and bothering to ask them to fix anything. We simply paid and left. read more

Wtf is the point of ordering takeout if I just have to wait for you to start cooking it once I get there? Poor form Chili's.

Vary great service!! Food was amazing and the service we got was even better. We had a waitress named Sarah that would make sure our drinks were full all the time with out any interruption and Took our order by memory and didn't miss a thing. She never missed a beat. Are food was The perfect temperature and everything we asked for. read more

This is a favorite of ours. We love the South Western Egg rolls and their other appatizers.

Seriously guys, I love Chili's. Great appetizers, chips and salsa to go, cool lamps. Excellent.

Went there this evening and ordered the fajitas. They came out and I was surprised to not see red bell pepper but figured it would be fine. I took a bite and was disappointed that there was very little seasoning on the fajita mix. The chicken was really bland. We called over our waiter who recommended the fajitas to inquire if it was missing seasoning, he informed us it was not. I told him it was very bland, he then told me he was not a fan of it either. I then told him he probably shouldn't recommend it then. Not sure I'll be going back after this experience. read more

I ordered takeout on Saturday night. The young lady who helped us was very sweet and caring to my niece, who was very hungry and upset. She offered her crackers and even taught her "the hungry dance" which made her laugh and held her over until the food was ready. I wish I would've asked her name, she was blonde and had amazing blue eyes. A wonderful young lady and a wonderful Chilis. Thank You! read more

our waitress was courtney, super super nice and kind! i loves her! she had everything we needed out to us and ready to go when we asked! she checked in on us every once in awhile to! she also served us some yummy yummy food! we had chips and queso, my friend got a bacon burger, he really enjoyed it... my other friend got cajun chicken pasta, she's a big fan... and i got a sirloin, and you can consider me highly satisfied! i ate so much my stomach hurts rn... ahhh! such a good spot for families to go, and even go alone or with friends! thanks for the great experience chili's! and give courtney a bonus for me ;))) hahahah read more

Celebrated our daughter-n-law's birthday at Chili's in Orem. By far the Orem location is our favorite in Utah County....not only do they have great food, but they get you in and out in a timely manner. Our server, Shilo, was great....service, and personality...It helps when you enjoy your job and we could tell he did! Thanks Shilo! ... read more

Love Chili's!!! Awesome food. Love the ribs, chips & salsa, and queso dip.....Good service, fun atmosphere. We go often....Thanks Chili's

I love Chili's, and always have. I even used to work at the Chili's in American Fork, UT. But every time my wife and I have been to THIS Chili's the service has been awful. We were completely ignored one time, and sat for about 20 minutes waiting to pay for our check, while this waitresses was hanging out with her friends that had just came into the restaurant. THEN I got up, went to the bar and had them try to take my payment, they had to have a manager come out and run it through, and she didn't even seem to care that I was having to do her servers' work. The food is great, it's Chili's, they have the same food everywhere else. However, I'm consistently shocked at how terrible their wait staff is. read more

Always loved this chilis. They remember me every time I come in and give me countless drink refills and fast. I do orders here to go all the time and its great and fast for when my daughter acts up! read more

WOW!!! Just WOW!!!! Worst experience at a restaurant ever!! Will NEVER go back! I got there at 6:00 pm on April 17th, 2015 and put our name on the list. The hostess told us the wait would be no more than 30 minutes. At about 40 minutes of waiting I asked how much longer. I was told another 30 minutes. This went on and on. We were waiting for over 2 hours!!!!!!!! Not only that but when I asked the hostess the last time she let out a very loud sigh and walked away not answering my question. I never complain but I was so upset I decided to speak to the manager. His response was simply, "it's the way of the world." He offered no apology, no compensation, nothing. Never have I ever been treated so poorly as a customer in my life! If you want to be treated like crap, go to the Chili's in Orem Utah. The hostess was a blonde haired girl and the manager was tall and bald. read more

Chili's is our go to place after softball! We love the service and the food. They have almost the greatest chips and salsa and guacamole. The rest of the food is good as well. If you are up for a fun atmosphere where you can get some good quick food, I would HIGHLY recommend this place. read more

Why do the servers hate it when I come in and only order margaritas and guacamole? They treat me so rude!! But a guy named mark that's a manager made it up to us. So I will give the place 2.5 stars. read more

Nice service ... good trip taking all my girls out .. we usually frequent the place

Yes! Excellent Service! Excellent ribeye steak! Excellent waiter! Before my glass was half full he would bring me a new drink! Now that is service! read more

I wanted to order to go, so I went online and every time I tried adding an item to my cart, it would crash on me and say my session expired and reload the page. I did this twice before giving up and downloading the mobile app.... which did the exact same thing to me. I finally decided to call in my order. It was ready on time, the girl who rung me up was friendly. But I get home and there is a plethora of problems with my order. My burgers have no mayonnaise (when I ordered and paid for extra). I ordered beef nachos (which were about 5 dollars more than regular bachos), NO BEEF. And I didn't get my side of pico with them either. The only part they got correct was my mashed potatoes. So I paid $9 for literally 6 chips with cheese which I could have just as easily done myself. Not to mention 40% of the cheese on them is burned to a crisp so it's going straight into the trash. Awful to go service, would NEVER do it again. read more

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Wonderful service! We had to wait longer for a reservation because of a mixup and they compensated us well.

Not my favorite place it's exactly the opposite staff was rude and we checked in online and was no told to come up to the podium to check in again so we waited twice the amount of time we were supposed to. The menu was very unappealing to look at and was small print. The music was loud and obnoxious. I will not be returning here. read more