Terrible service. When my friend asked for no whipped cream on his milkshake, the waiter didn't hear this at all. All he said was it tastes best with whip so he assumed he wanted whip... Then my friend's chicken pasta came out and it tasted lukewarm and the noodles were thick and chewy, as if they had been sitting out a long time and then just microwaved. He talked to the waiter about getting a fresh order because the waiter was just suggesting bringing a side of sauce, as if that would change the consistency of the pasta. The interior is remodeled and clean (+1) and they offer a decent deal: 2 meals for $20, which includes an appetizer (+1). They also have touch screens at every table now to re-order drinks and desserts. It looked like there were other features such as games like trivia, but our waiter didn't really explain it. read more

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Im sorry, but i read some of the reviews on here, and i was a little hesitant to go in to this establishment. But we did, since i was with the family. It was packed when we got there, but we lucked out with a table in the bar area..Score!! My dad thought we had to ask for the spot, but i told him "just take it!" We did, and we were served right away. The servers were very nice, and very prompt with everything. The food was excellent, and came pretty quick. If our drinks were low, we asked, and they were refilled immediately. Great service during a happy hour holiday rush. If im ever in the area, i wouldnt hesitate one bit to go back... read more

TERRIBLE WAITRESS We were tired from a long day and it was late so we chose this restaurant since it was located near our hotel. We stopped in to grab some dinner and the restaurant was empty so we were grateful thinking we would be in and out. Not! We waited 15 minutes for the waitress to stop by and take our order. Her follow up was terrible too. She never came around to fill up glasses or check on us. I had to ask three different waiters to find our waitress. It seems like it was just our waitress because EVERYONE around us got their food first and they sat down after us. Pains me to give such a low score, because we frequent Chile's back in Vegas and get excellent service but this was ridiculous. Never again. read more

I went to Chili's expecting a fine dining experience, since I was getting what I ASSUMED was the specialty (chili). I was APPALLED to find this being served. Tomato sauce with a mere 14 beans. (Yes, I counted.) What I thought would be a fun night out with my girlies Marissa and Tammy ended up in shambles because of my dangerously disgusting trip to my bathroom. The results left in the toilet looked more appetizing than my chili. Please spare yourself from this nightmare. read more

Chili's - Chili! - American Near Me - Goleta, California

So clean and great service. I love that the food is consistently good. We just went in with a large group for a birthday and they really took care of us-we never half to ask for a refill. The manager came to check on us just because. He was so friendly. read more

I've been to a few different locations, but as they say, "there's no place like home". The Chili's in Goleta has some of the kindest staff - and human beings! - I've ever met. I think there are a couple people who aren't very pleasant, and I try to avoid sitting in their areas, but Kathy and Jen in the bar are like wonderful friends! They remember our preferences and never fail to make us smile. Angela is wonderful, too! So, when you're looking for something easy and not too expensive (seriously, just order the 3 for $10), THIS Chili's is the place to go! read more

I've been coming here pretty consistently for about 15 years now, in person service, food, etc. is always great but now that COVID hit, for the past year, almost 2, i've been doing mainly take out/pick up. I order the same thing from take out almost everytime, and LITERALLY every single time i do, at LEAST one thing is wrong woth my meal (or a family members). It's not hard to give what is asked for, the order isn't even very specific. I'm getting fed up with it and everytime i order from here now i remind myself why i should stop. I wish outback was still in the calle real marketplace because i'd definitely be going there over this chili's any day of the week. i'm tired of having to expect the worst from this place. do better. read more

Always a great time. Easy with kids! Helpful staff and yummy food. Eat here often and order party platter when I need to come up with a fast party contribution read more

Used to be great but quantity and quality has gone down so significantly. It's unfortunate it's a chain if it was a personal restaurant I'm sure all the workers chefs and bar tenders alike would give more attention to the detail service and quality of what they're dishing out. What you see in the beautiful photography of the menu is not what u get served in fact it's far from it. I especially like cancer warning sigh when you order out lol. Thx for the heads up. Bar tender that was serving us seemed more interested in her friends who came to visit her than clients I think her name was Jen. I had a hard time getting her attention and she seemed annoyed. Won't be going back. read more

READ. Listen up so you're here bc u had the same intentions of me. A great meal to chow down on w the broskis. Well bitch let me tell u this shit was absolutely disgusting . I went to chili's last night w the boys n bared our n ordered a salad i don't remeber eating it now do i remeber leaving but i had to complaints. HOWEVER soberly i decided to go there tonight. AND THAT MY DAWG WAS A TERRIBLE IDEA. So my Fatass friend decided to order that white queso shit n i was like ew bro no but all my dawgs eat. They bring out a cold ass skillet of white cheese that tasted straight watery as fuck like ew. And you know when something liquidy has been sitting out too long, like when you're too lazy to throw ur coffee away and it's been out for 2 and a half days and u look in the cup and it got wrinkles. THATS WHAT THE CHEESE HAD AROUND THING SKILLET RIM. So then obvi i was like guy don't pay for this guy and he goes okay i won't so we tell the waiter and he was like uh okay which is whatever N THEM i proceed to say something and he cuts me off!!! Like just talks over me n i was like excuse me chili bean man. Rude as hell. BUT WAIT FOR THE KICKER. My bro bro orders a steak like bad idea obvi but he's high as shit so he don't know. And he asked for medium raw not straight raw dawg but nah they are tryna give us salmanina!!!!! LIKE U CAN SEE THE WORMS almost read more

Chili's - RAW ASS STEAK - American Near Me - Goleta, California

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I am a huge Chili's fan! And this Goleta location always has excellent service. I went there for dinner earlier and the waiter was very friendly and accommodating. (Sadly, I don't remember his name). Additionally, the restaurant had clean tables and a medium loud atmosphere. So glad that Chili's has Vegan&Vegetarian options. I ordered the Vegetarian Style fajitas and the menu has a new vegan Boca burger. read more

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Very great service! The waitresses were very friendly. I enjoyed my dinner with my family. I will definitely comeback!

This Chili's location is great. Though it's easy to lump Chili's into a category of mediocre chain restaurants, this one really is great. The service is really exceptional, the food is tasty, and the atmosphere is really relaxed. It's a fun spot to spend a low-key Sunday afternoon if you want decent ribs and appetizers. Not a bad experience yet! read more

Chili's - full rack of ribs, chicken and waffles. very yummy - American Near Me - Goleta, California

So the food ain't that great tbh. But OSCAR he is amazing! Such a great server. I love seeing young people work hard like him! We never even had to ask for anything because he already brought it! Give this man a raise! read more

Golet's Chilli's is not a restaurant you want to get good food from. Ribs are ok but sides are served cold. They really want you to be part of the staff and warm them yourself read more

Okay first of all, this was my second time ordering from this place. I was quite satisfied (except everything from here is kinda salty) with the food (ribs and chicken fingers) last time so I decided to go for a steak this time. The steak was ok, but thinner than I thought and maybe a little overcooked for medium rare. But as I said, it was okay. But opening the dressing for the salad, I found a hair in it. I'm sorry to say this, but it was not the most pleasant experience and I was disgusted tbh. Besides that, I did like the food.. but I think it would be better if you guys be more mindful when putting salt in food. read more

Chili's - American Near Me - Goleta, California

Chili's is not my first pick when it comes to good ol' American food but I do enjoy most of the times I have been here. The service is usually great, the waiters are attentive and kind even when they are super busy. The food tastes great also, I have never had a bad experience with this. One big negative though, is the men's bathroom. Usually it is a mess here and for some reason, always out of paper towels! Also they do have pretty good margaritas, probably one of my favorite places for margaritas. However, I did have a couple bad experiences where the shaker I got my margarita on would spill every time I poured myself a cup. This made the whole table dirty and the second time, the waiter did not acknowledge it at all. The first time though, despite the mess the waitress was very kind and brought me another drink free of charge after seeing half of it spilled. Be aware of some wait times during peak times. Cheers read more

Stay away. I have never had good service here. Although the food is exactly what you would expect from a chili's, the service leaves much to be desired. Especially now, since they have those tablets to order, the experience of dining out is even worse. I will never go back to this chili's. Also, be warned- playing the games on the tablets costs money. Read the fine print before you get an unpleasant surprise on your bill. read more

Awesome customer service. Vincent the manager and the lady (thin brown hair white female) gave excellent service!!! We got the $25 meal for 2. Large portions and just great service. Food was delicious and hot. Substitutions honored. read more

Poor management. Always understaffed, slow service and out of menu items. Most occasions the restaurant is only partially filled yet wait times are always long. read more

Dad got away with lunch for six people for only $54! Prices can be very reasonable here. Food was all good and everyone was happy. I had the chicken, bacon avo sandwich and it was real tasty. The service was surprisingly excellent. We'll be back! read more

Chili's in goleta is a pretty decent place to dine if you have some time to kill. I've been here numerous times and I always come back because the food is enjoyable for the price. Over the years that I've been coming here, the drinks, menu items and staff have changed BUT the service has not! The staff is friendly but dining here really eats away at your afternoon/evening. The service is slow and it always has been. I don't come here expecting top notch service, I come here for the price! Happy hour is great and if you are looking for a cheap date night, the two for one dinner special is definitely worth while. Don't forget to upgrade to margaritas! read more

Chili's - American Near Me - Goleta, California

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Can you talk about rude customer service. Hailey should not be a server the whole experience consists of eye rolling and judge mental looks could of been a racial thing against my family but if you don't like what your doing quit and go somewhere else. Usually good customer service when we come but this girl was just horrible!!!! Very hesitant of coming back if this is going to be what the company hires. read more

Had lunch at Chili's today outside their back patio. It was great because we were the only ones sitting outside - I'm really into social distancing these days. Ordered their $5 margarita (always delicious) and a Caesars salad and their shrimp tacos which came with chips and salsa. Portions were perfect and price was right ($8 lunch combo). My companion ordered the 3 for $10.99 which included a coke, potato soup and bacon burger with fries. Burger was huge so he had to take half of it home. Service was excellent with Oscar taking good care of us. We will definitely be back for more of their lunch specials. read more

I ordered the Cajun chicken pasta and this is what they gave me. This was $14. I will never be coming here again. The price is way too expensive and portions are way too small. I suggest going somewhere else if you want food. Terrible. read more

Chili's - Cajun Chicken Pasta - American Near Me - Goleta, California

literally why does everyone that works here think it's ok to be rude lol got here at 7:30 and left at 10 and there was one server for all the inside tables which btw were like four tables and they couldn't seat more lol also closed outdoor tables at like 7 bye bye bye read more

I love this place. My favorite appetizers are the cheese fries, chips and salsa, and the cheese skillet. The hamburgers are always good, and I like the pasta. The margaritas are super strong so you only need to order one. read more

Chili's - American Near Me - Goleta, California

We ordered food and it took over 30 min to come. The table with more than 5 people that came after us got their food first. Waitress was BARELY helpful. No tip given. The old white manager tried to apologize but don't be sorry old bitch be better! Finally food was cold, how THE FUCK is the food cold when it took 30 min to make? Will not recommend. Btw to the old white bitch that said "i'm sorry you're food came out late" we're not international passive asians. WE UNDERSTAND ENGLISH you baby boomer ass bitch! We from San Bernardino. We don't play that shit on blood SUUUWOOP! read more

I come to Chili's quite often, I love the honey chipotle bbq wings. The service is always great and so is the food

Server was great food was decent, went for lunch. Or food was the first out of the kitchen today. Will be going back again for lunch sometime. Thank you to our server I believer her name was Jamie. read more

The service is decent, but I haven't experienced them much as I mostly order takeout. The kitchen must certainly be the laziest I have ever encountered. I am not joking. I, with no restaurant experience, could run a better kitchen, and here are the reasons why: Occasionally food will arrive without any sides. They just forgot the sides like this is a job where they're helping their buddy move in exchange for no money or maybe cheap beer. Portion sizing is entirely arbitrary. Could it be a dozen onion rings? Could it be four onion rings? Who knows! Flip a coin! It costs six dollars either way. Oh yeah, and if I order a bowl instead of a cup then please, for the love of God, give me a bowl. Effectively, you took the advantage of me ordering takeout to steal two dollars from me. It's not even like this place is cheap. It is a horrid waste of commercial space. read more

I went here with my friends. I ordered chili on the side, but my server told me last minute that she did not want to serve me chili because it was bad and she even mentioned that I might get salmonella. This made me feel very comfortable that my server was looking out for me-- she was practically my guardian angel despite the fact that I had a little bit of the chili on my plate and I was still charged for my chili. Overall very fun, highly recommend. Rip my toilet after too. read more

Great burgers, everything else is alright. Drink selection is decent. Inside is cozy. Not too noisy like some have said. Came in on a Friday night, got seated rather quickly. read more

I was pleasantly Surprised I got the trio fajitas steak, shrimp, chicken and it was amazing. The service was also great and the price is very reasonable as we all know. They have an ipad looking device to keep the kids busy and when you are ready to pay the bill you just use that device to pay there is no asking for a check. read more

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I can't understand why this place is getting such bad reviews. This isn't a fine dining experience, people, it's Chili's! Even so, I've been going here at least a couple times a month for about a year, and have never had a bad experience. They have a great deal right now where $20 gets you an appetizer, two entrees and a dessert, giving you enough yummy food to completely stuff two people. Their buffalo chicken wings are awesome, as are every single one of their burgers (as I said, I go there regularly) and their fries. Their ribs are always delicious too. The El Presidente margarita is one of my favorite drinks on the planet. The bar area is pretty cool too, and I've sat there a couple times with friends and enjoyed it, although I prefer to sit in the main restaurant area as the televisions by the bar are too loud to be able to carry a conversation. Families come here, and it's almost always busy, so don't be too appalled if the table next to you is a mess for a few minutes. Again, Chili's is not a fine dining experience. It's just good, reasonably priced food in a relaxed atmosphere. I had a bizarre experience with a server who brought us our appetizer and entrees at the same time. We were close to the kitchen, so we could hear him yelling at the chefs about the timing right before he came out. I was halfway through my margarita at that point, so I thought it was pretty funny. Apart from that one occasion, the service has been consistently pleasant and prompt every time. I think that people only bother to review Chili's when they happen to go once and have a bad experience. I have dined there dozens of times and always walked away satisfied, and I think you will too. read more

Great service by our waiter Victor! He was very attentive making sure we had all ordered and never out of our drinks. Food was good but service was even better which in all made it great birthday dinner. read more

Chili's - Chicken fajitas - American Near Me - Goleta, California

Don't even get me started with this crispy chicken sandwich. To be honest its barely even on the list of best chicken sandwiches in town. I think McDonald's is probably better than this catastrophe. Its not even worth getting, just go across the street to Kyle's kitchen. BTW the tables were sticky. My disappointment is immeasurable and to be honest my night is ruined. read more

I placed an order through Doordash. I have absolutely nothing bad to say about Doordash but Chilis on the other hand...I feel I paid $17 dollars for a mediocre meal for one lol This is my go-to dish, never have I regretted ordering it. Tonight the honey chipotle crispers were the consistency of rubber. The fries weren't seasoned and neither was the corn (corn always has lemon pepper seasoning). They didn't forget the ranch though, I'll give them that. read more

I'd love to write an actual review but we were turned away. At 10:15pm. Because they close at 10:30pm.

The food was pretty good but I suspect that our waitress may be a little bit slow. We ordered an appetizer and two entrees and twenty minutes after finishing our appetizer,. our waitress comes back and asks, "Just an appetizer for you two?" Uh...we ordered half an hour ago..."Oh! Of course!" She brings the food out and mine is cold (probably from sitting there for twenty minutes). Whatever. It's Chili's. What do I expect? We got the nachos as an appetizer and they were delicious. But warning: chew the nachos completely. I got a little overzealous and didn't chew adequately and got a corner of a tortilla chip lodged in my throat. It hurt so badly and I had to excuse myself to the bathroom and stood there gagging over the sink until I final vomited it out. Very embarrassing. read more