We ordered the 2 for $22, ordered the Spiced Panko Onion Rings with Crispy Chicken Crispers and Margarita Chicken. The "Spiced" Onion Rings were half-breaded and had virtually no flavor. The only seasoning seemed to be a small pile of cilantro on the top ring, we didn't even taste salt or pepper. The only thing we could taste was the oil, which to their credit was at least clean tasting. The chicken crispers live up to their name. In fact, you'd be hard pressed to find rocks crispier than them. Perhaps they stole some of that crispiness from the nearly soggy fries that came with them. The accompanying corn on the cob was flavorless under the butter that soaked it. We also had the Margarita Grilled Chicken with broccoli and asparagus+garlic roasted tomatoes. The pico de gallo that comes on the chicken was the only flavor there, with the cilantro overpowering everything else. The broccoli and asparagus were both undercooked, with the asparagus also being underripe. I could hardly bite the stalks in half using both hands to pull them between my teeth. The tomatoes (6 barely ripe grape tomatoes) were so sour, they nearly made me gag. We didn't bother complaining to the waitress as this was our first time eating here after swearing the place off months ago, and as such don't plan on coming back. Also, drinks aren't included in the 2 for $22 meal deal and are nearly $3 for sodas. read more

Chili's - To say the onion rings were disappointing would be an understatement. - American Near Me - Goleta, California

We just spent our Sunday football . game at Chili's in Goleta. Let me tell you something, there's something to be said for good service. They have the coolest server/bartender, her name is Nicole. We sat in the bar area, and were immediately greeted with chips and salsa and given the option to get guacamole for two dollars extra. Took that. The food was pretty good, it was Chili's. The five stars comes from the service, not the food(although the food was decent) Nicole treated our two kids like royalty and really made us have a fantastic experience there. It's people like that that make a restaurant fantastic! read more

I was in Santa Barbara for work and figured I would go somewhere safe to kill an hour before I had to be somewhere. Service was pretty horrible and I was there for much longer than I had planned. Food was the typical at Chili's except they were out of the salad dressing on the menu. Pretty much had to beg to get my order taken and get water refills. read more

I am a big fan of Chilis, just not the Goleta location. It used to be great when I attended UCSB, but it is terrible now. The ice water was straight tap water. I ordered a margarita that was pure juice and grenadine. Not only did it taste like it, but I watched the guy make it. He had no idea what he was doing because he would read off the drink recipe posted on the wall after EACH step. Plus he kept squinting to read the paper. Our waiter was very friendly, but disappeared during the meal. He kept hiding behind the bar wall to chat with the "bartender." The food was o.k. I was surprised by how empty the restaurant was during happy hour. read more

My wife and friends thought we would give this place another try last night and boy, was that a mistake! Our server was good and a great menu but the food truly blows. I had some tasteless salmon in combo with some decent ribs that were possibly boiled. The loaded mashed potatoes were cold and suspiciously tasted like instant spuds. The broccoli on the side was cold and of a consistency I have never encountered before, and home to never run across again. My wife's Cesar salad was possibly the worst we have ever tasted, appetizer platter was small and dull. We will never return yet the place was full of happy college students. Too each his own I guess and I understand UCSB students get a discount, but I hope its a big one! read more

Ordered the buffalo chicken ranch sandwich, the waitress thought i ordered the salad version. I sent it back and they put the salad in between two buns and served me that. I had to tell them I can't eat it like this, so they cooked me a new sandwich. The waitress was nice but she did say they would give me a discount which they didn't. Overall Chili's seems to be going downhill, they used to be a decent place to eat but not anymore read more

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Came to eat, place was not busy. Stood in front for 10 minutes. No sign of bar tender, hostess or servers. There were a few other patrons eating, wait time on yelp said 0 minutes. Finally walked out after waiting an addition few minutes. You can't do business when your customers can't be seated. read more

Well, is it third times a charm or three strikes you're out? Sorry Chili's, you're out! Does anyone at Chili's or other chain restaurants know how to bartend? Bartend = Bar + Tending to your customers. The bartender who served me, what's her name? Oh, I have to look at my receipt to see what her name is because she never introduced herself: Marissa. Now she was very nice, smiled, very pleasant, even said, "How are you doing". And she was very apologetic about my order coming out incorrect. But a "bartender", no. A person behind the bar who is nice offering very basic service, yes. But this is the Chili's management's fault! This is the third time service at the bar is poor to well, nonexistent. She conversed more with staff in the back then any of "her" customers. And I don't think the staff will offer her a gratuity for the chatter. In fact, she never talked to any of her customers (four) except to ask them if they wanted something. But again, she was very nice and apologetic. Now the food, Mushroom burger, fries extra crispy, side of 1000 island. Got the food, no 1000, and the fries were not only limb, but were not even warm, basically cool... but not cold. Burger was nice and hot though. Had to ask for my 1000 (as soon as I ordered it, she should have gotten a side of it and put it in front of me). She asked me if my fries were crispy, I said no, they weren't even warm. She offered to replace them but I'm so tired of getting food replaced. The restaurant wasn't all that busy. When I received my bill, someone (management) had taken 25% off for the lousy fries. I thought that was interesting as half my meal was of poor quality. I guess they had a calculator in the back and figured out what the gross food cost was for the fries, or something like that, or something like the manager didn't really give a shi#!. And when you think about it, no manager even came around to apologize. I guess this Chili's has so many complaints he/she gets tired of apologizing (very possible). So, I would suggest to anyone to go to the Mc Donald's just a few hundred feet away or next door Hollister Brew. Thank you for your time. read more

Summary: The food was better than average, but the service was poor. Details: I had an excellent hamburger, but the chili that came with it was rather liquidy--more like a sauce than what I was expecting. Other members of my party also had mixed reviews on their meals. The overall food quality was better than average, but not fantastic. Service was definitely sub par. It was difficulty to get someone to take our order, and hard to get water glasses refilled. A device was left on our table, and until we asked, no one mentioned that we were supposed to use it to pay our bill. Eventually, someone came to our rescue and discovered that the machine wasn't working. The overall background sound level (music + TVs) was a bit higher than what I would have liked. read more

My husband and I were in Chili's tonight and we each ordered dinner. My husband's smokehouse combo came correctly but mine did not come as I ordered it. They were supposedly going to remake it, but after 20 minutes my husband finished eating and there was no evidence of my meal. We asked the waitress to go check and she said 5 more minutes. After about 10 minutes, I got up and went looking for someone to cancel my order and just give us a bill. At this time, the manager came out and accused me of ordering incorrectly. I told him I ordered the exact same thing every time I come. read more

My fiancee and I unfortunately live in Goleta so this is one of our regular places to go. The prices are okay, the food is decent and the service works. We always sit at the bar and because we do the bartenders have gotten to know us which is why I give it a 3 stars. They have lots of TVs so you can watch whatever you want. They need to figure out how to get Dodger games so we can watch them (I know it is not their fault but Zodos gets the games, why can't Chiles?) The fajitas are delicious, their chips are always fresh and their guacamole is almost as good as home made. If you're looking for a familiar place with decent prices, come here. If you are a visitor to Santa Barbara, get the heck out of Goleta and go to down town SB and enjoy something unique. read more

Where do I begin...came here for a quick bite and left after horrible service. It was my first time ever leaving a restaurant, and without even ordering. Our server was awful and cocky. Sat for over 20 minutes and waited, and waited. He finally walked by and we told him we were in a hurry....he replies, WHAT?...you have to catch a plane? What airline are you flying on? DUDE....REALLY ? What makes it worst..he shouts it from across the restaurant so everyone heard. Sooo unprofessional! read more

OK. I'm giving this 5 star rating for the staff at the bar. It was a Friday afternoon after a round of golf at Glen Annie. We both ordered drinks and food. I ordered the BBQ chicken enchilada. I got part way thru my meal and realized I was given the pulled pork enchiladas. They were good but I really wanted the chicken. I made a comment to the staff when they came by and asked how the meal was. I was just going to eat it buy they insisted on making me the chicken ones and brought them out hot. There was no issue or fuss over it just wanted to make it right. The server came over and apologized and said it was her fault she had got my order wrong. Everyone makes mistakes, 'it's an imperfect world, Dick', but the most important part is making it right and customer service. I feel I got that at this Chilis. And 2 El Nino Margaritas. read more

Most... Disappointing... Visit... So to start the experience, my coworker called ahead and to let them know we'd have a larger party for 6:45pm.They messed that up and put 7:45pm. So once we got our table we placed our orders. I think the kitchen was cutting corners and it really showed. Out of 6 people 4 dishes had something wrong, 2 of which had to be sent back to the kitchen. One of our party members got the wrong burger, the correct one was being served to another table so they swapped them, and my "steamed" broccoli was completely raw. The two people that had their dishes sent back didn't get to eat till the rest of us where done. One of those dishes was the 3 meat fajita plate. There was a small sliver of steak, rather than just bringing a more appropriate portion they took the entire plate back. The worst part of this visit was that not once did a manager come talk to us to apologist or anything. It would have made our visit so much better if someone had tried to make it right. I highly recommend going somewhere else if you want to eat during a busy time. Edit: I forgot to mention the check situation. We let them know ahead of time who was on what check and they got it mostly right, the only mix up was putting my coworkers beer on my tap. When we ordered our food one of the party members let the waitress know she had a coupon. Then someone at the other end wanted to use one too. The waitress did not mention that there could only be one coupon per party. (the second member didn't even know the first had used one). When this was realized during the payment process the waitress said there was nothing they could do. After some back and forth they took care of it. So I am glad that they resolved that, however again we got no interaction with the manager about this. On a personal note, I do not care for the electronic check system they have in place. With the issue on my check i requested a physical check. read more

I ordered curbside service and paid on the Chili's APP. Everything in the order was correct as ordered and delivered very shortly after I arrived. (I arrived quite early.) read more

Tap beer selection is mediocre. Local brews and domestics. Queso was odd and service was slow, but the bartender was friendly and attentive, so I guess I should be satisfied. Just average. read more

Great service and I've never had to wait to be seated. The food here is mediocre as is the case with Chili's food in general and can be hit or miss. I think it's safer to order the greasy, comfort foods from the appetizer menu, or try a sandwich or burger; those are hard to screw up. Every time I've strayed from these and tried to be adventurous in ordering something new, I've done so with regret. Their bottomless chips and salsa are THE BEST ever. I've ordered these to go. They're priced at something like $3 and you get free refills if you dine in, but be careful; they're oh so addicting and will fill you up before you know it. read more

The service was okay. Our waiter was attentive but she stayed there waiting too long once we said we were good. That was a little uncomfortable. But overall the food was good and the greeting was fantastic! read more

Came here a couple of days ago with some professors who I haven't seen in ages. We arrived in the early evening. It wasn't packed, but it was busy. The hostess greeted us and seated us immediately. We sat outside in one of their large tables. We ordered some of their appetizers: mozzarella sticks, artichoke dip, cheesy nachos, chili fries and chips n salsa. The appetizers were the best microwavable food I've tasted in a while. They were warm enough to pass off as fresh. The chili fries, on the other hand, got cold as soon as the breeze from our hand reached for a fry. The artichoke dip was the best tasting appetizer. The drinks did arrive promptly. One of my professors ordered one of their margaritas that comes with an additional Corona beer. The tequila they use for the margarita is Jose Cuervo, which scared by itself, but with the addition of corona I immediately took away her keys... and she wasn't even driving I was that scared. My Dos Equis came with a cold mug that actually warmed up my beer when I poured it in the mug. I ordered their cajun chicken pasta that was your run-of-the-mill pasta that wasn't impressive. There was nothing in my dining experience that impressed me or for that matter just say, "ok". They do have good happy hour prices and I did try one of their margaritas that was strong, which I do like. They're not skimpy with their alcoholic beverages. Other than that nothing that really stood out for me. But it's a corporate chain so what can you expect. read more

Chips and Salsa is the only great thing that I got here this time. We got a to-go order (it was fairly quick), but by the time we got home most of the food was cold or luke warm and it was very unsatisfying to eat. When I go here, I normally get the Grilled Chicken with Vegetables and it is pretty good. Also the Queso appetizer is great if you can share with someone. read more

The restaurant was clean and well organized. The staff was very friendly and did a great job accommodating the kids in our group. The food was very large portions for the kids meals - and the normal entree portions we done well. This is one of my kids favorite places to dine at and I don't mind at all since the food and atmosphere is great. read more

This is seriously the worst chili's. The food always tastes gross and old and over salted, and the service is mediocre at best. My daughter loves coming so I've been here 6-7 times over the past few years, thinking maybe it's improved, but it's always awful. This last time I came with my daughters and they said they couldn't seat me because they just got a big party (8 people) but we could sit in the bar. There were tons of empty tables, and I had my 6 year, 2 year old, and infant, but ok whatever. (I saw several other parties seated in the main dining area afterward ‍). Then we waited 20+ minutes to even order, then the food was seriously inedible. Rotten lettuce, stale fries, soup that just tasted like lukewarm salt. Even my 6 year old, the one who always asks for Chili's, said the food tasted old. When we used the restroom, there was poop in the toilet. When I tried to fill out the survey with our bill, the machine broke. Go figure. Never again. read more

This place is truly a dump. I showed up for a quick bite around 730 and didn't get out of there until 10 because there was only one server who really was struggling. There were only 3 other tables in the whole restaurant, so I'm not sure what was going on. We ordered a drink and didn't get it for 25 minutes, and the food took about an hour and was very poor quality. There was no sincere apology given, and on my way to the bathroom, I saw the waitress texting behind the bar. I'm not trying to leave a horrible review, but this was flat-out awful for myself and everyone at the restaurant. read more

I'm happy they are available during this time. Food here is great and the employees are nice. Honestly can't complain much.

Chili's has gotten mixed reviews over the past year or more, but this evening we ate there with a party of six and all liked it. 3 had quesadillas, one fajitas, 2 original ribs. Service was very attentive (Heidi), food well-prepared. And all these folks eat out at least three times a week. One minor glitch was that one quesadilla order was delayed; somehow didn't get with the other orders. The manager was promptly present when advised, and they made it good (in the meantime, other quesadilla eaters shared theirs with the person waiting; no one went hungry). I think Chili's has slimmed down the menu a bit to focus on what they do best, and I think it has improved as a result. As we left about 7:45, there were a ton of millennials waiting. That is a good sign of value. read more

Busy but seated quickly. Nice enough server, food took inordinately long time, not ridiculous but not the usual speed. Floors were filthy, dropped fries and food matter all over, down the hall leading to kitchen and restroom. Floor in kitchen behind the line was horrid as well.... Couldn't it have been swept a little? Pretty awful. I had ribs, tender but not special. Whatever husband had wasn't special either cuz I can't remember it!! Will go back if I'm dying of starvation and there's NOTHING ELSE open, including Chevron on the corner.... read more

I had the ribs. I asked to substitute fires for mashed. When the food arrived the server asked if everything was OK. I said no, she repeated is it OK. I again said no and added the coleslaw is half full. It is a small ramekin to start with. She picked it up took it away and came back with an adequate amount and plopped it down and walked away with out a word. BTW the mashed potato serving was about 1-1/2 TBS. I told the male server that took our order about the potato's and he said ''that's Chili's' read more

This is a great chili's and the management is fantastic. I had an issue with a to-go order and honestly my day was awful. The manager, Oscar, was so kind and he fixed me up. Mr.Oscar made my bad day a good one just by being so pleasant. So thank you, I will be back!! read more

Can't even sit a group of 8 trying to buy a bunch of pitchers on a Thursday. Choose elsewhere

As you can see from the last few reviews, the service is terrible. Our server only came by once to check how we were doing throughout our meal, and we had to ask three different servers for a to-go box. Like my mother said, "we should have just gone to McDonald's"! The food was decent read more

Friendly, Family Oriented, spacious, Quick and easy service, food and service is consistently good, prices are fair and always enjoy my meals here. read more

Chili's - Chili's grill & bar - American Near Me - Goleta, California

Always had pretty good luck at Chilis but Wednesday, May 16, was a disappointment. Party of eight - good burgers, quesadillas, salmon with an Anejo chili sauce, and fajitas. One major flub was the pork ribs entre. Overdone, dry, tough, not good. Maybe this was a one-off problem, but Chilis promotes their ribs as a signature dish, so getting it so wrong raises a real question with me. read more

I love coming here for the food but usually service is not the best, order ahead is not ready when it's supposed to be or food is wrong. I keep supporting but hope they can fix the issues! read more

When me and my girlfriend feel like eating out our usual place to go is Chilis, with their awesome mixed drink selection and amazing appetizers it's a great place for dinner, lunch or a date night. The place is really nice and clean, I don't think I've ever had a bad experience here. Their bathrooms are nice and tidy which is great because I usually don't go to the bathroom in public places unless I really have to, I don't mind it here. I do recommend their Tropical Sunrise Margaritas and the burger shots. So I highly recommend coming to Chilis! read more

Done with this place. It used to be great but after one too many wrong and/or missing items from our To-Go orders (as well as uncaring/negligent staff), we have decided to stop going to Chili's. read more

It's Easter Sunday and me and my group of 4 girl friends decided to go get some margaritas on Sunday evening. Our waitress took my DMV temporary ID and rudely interrupted us multiple times as we requested her to look at the temporary ID & Identification photo on my phone. She proceeded to say she would go ask her manager if it was okay, then returned less than 30 seconds later and then THREW THE ID AT OUR TABLE and abruptly turned and stormed off. She then dropped our table and sent a different waitress over to re-take our order. As a experienced restaurant server, it was very uncomfortable and I believe the way she acted was very unprofessional. It should not be acceptable to throw an ID, let alone any object, at a customer, no matter the circumstances. Keep your composure and talk smack in the back like every other restaurant worker. We are LOYAL customers to chili's and this really disappointed me and my friends as WE ARE YOUR NUMBER ONE CUSTOMERS ... if u want proof DM me read more

From out of town and hoped to enjoy Chili's but I guess not. Walked in with my family of 3 and was not greeted or asked how many to be seated. The host working was extremely rude when I did decide to start the conversation. I was met with an eye roll after i turned down sitting in the lounge area because I preferred a booth and even said I didn't mind waiting for one. Didn't catch his name but whatever host was working today (2/29/20 @ 6:50pm) was him. After he told me very rudely "15-20 minute wait" we decided to leave and eat elsewhere. Also, while walking out I overheard some other people talk about how rude he was to them. So, sorry chili's you lost service today. read more

My friends and I always go to chilis for birthdays. It's tradition. Tonight we went for another one of those traditional nights and although the wait was a little long they made it up with the service and food. Our waiter, Victor, was fantastic. He was very attentive and friendly, could not have asked for better service. Definitely going to keep coming! read more

Chili's - Best waiter around! - American Near Me - Goleta, California

I came here tonight 9/23 around 9 pm Andrès was the best server I've ever had in my entire life he deserves several raises and I honestly owe him my life. Food was good too. read more

I was very upset with my experience tonight, at first when we got here a nice gentleman seated me and my friends, he told us about the rewards. Lisa was our waiter. She made me feel very rushed to order, the food also took a long time to come out, and when it did come out our food was cold! I ordered a drink and it didn't even come until I was finished with my food! And at that point I didn't want it! She had an attitude when we asked to pay. It took 15 minutes for her to bring our card back. read more