I love the batter they used makes the chicken super crispy! We just ordered through the drive through.

On our travels to Virginia of course... less than 2 hours from San Antonio my daughter needs.. CHICKEN ... lol. We have never tried it but her BF traveling with us suggested it. I'm not much of a fried food fan or chicken like that. So we all decided to split a meal. #1 that comes with 4 strips, a side and a drink Made the drink large, made the side a large order of jalapeno poppers. Plus added a small order of the corn nuggets. A large ice tea (for the BF) and large cup of ice for me (rolling with my own thermal cup to keep my Mt Dew cold! ) ... only $19. 34. It was indeed not 4 tenders.. more like 7-8 good size ones! We shared it all while getting back on the road. The chicken was great! Crispy and not greasy. The corn nuggets things.. goooood! Jalapeno poppers- had a great kick! They came with Ken's ranch dressing which is my favorite! So I am definitely not a hater on this chicken spot! They also have fried fish and I noticed sides like fried pickles, fried okra, masked potatoes, fries and Mac and cheese so you have some options!! Check em out! read more

Chicken Express - Fast Food Near Me - Cypress, Texas

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two friends and I went and we ordered fried chicken and fish fillet with fries. One of the fish fillet was old and hard and dry. We asked him to remake it for us. Why would you even serve something like that to the customer? all the chicken were extremely planned and not tender. The chicken looked brown because it was cooked in old oil. there was no flavor or crunch to the outside. And to top it all off, the staff was putting his fingers inside the cup and handing them to us. I couldn't believe that. I took the cup and rinsed it out with soda, before filling it with soda. This was not a pleasant experience. Save your time and money. read more

Chicken strips, fries a side of gravy and corn nuggets, and a roll because I'm country. The roll was buttery and warm Chicken was fresh Corn nuggets my fave and so delicious I stopped in for lunch the other day, and I got the chicken tender meal with a side of corn nuggets. If you've never had one but like corn, please try it, and you'll be hooked! read more

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This restaurant used to have it all. Amazing customer service, great location, and even greater food. The chicken was always hot, crispy, fresh, and made to order. My last 2 visits was HORRENDOUS! Drove up to the drive thru only to sit there for 5 mins without ANYONE acknowledging me. Went inside to get my order and no one seemed to care. I had to yell to someone to give me my mobile order. Got home.... And it was missing items. Went there yesterday and, not only was the staff rude, but the food seemed OLD. I'm done with this location read more

They were very helpful and they don't skimp on portions. The Mac and cheese should be 86ed and brought in (I know a great company to work with) because it isn't even as appealing as Kraft. I got Mac and cheese soup. Everything else was really good though. read more

Awesome food and service. Fresh and hot! A great dining experience every time. I highly recommend them. You will not be disappointed read more

OLD COLD AND STALE TENDERS This is an updated review on my most recent experience with this establishment. In my previous review, I bragged about how delicious and flavorful the tenders are. However, I stopped here about a couple of weeks ago for some of those juicy, flavorful, piping hot, and delicious tenders and was met with MAD DISAPPOINTMENT! Upon arrival, I decided to use their drive-thru since I was in a hurry and didn't want to waste time parking my vehicle and getting out. Placing my order was quick, simple, and easy. However, as I proceeded to the drive-thru window, there was a vehicle already waiting for their order. I believe I may have waited at least a good 10 to 15 minutes for that customer to get their order. After they finally received their order, I was happy because I was up next. Yay! Well, I got excited only to play the waiting game a little longer for four pieces of chicken tenders. I did not order any sides or bread or drinks, just four chicken tenders, A-LA-CARTE. The worker did not approach the window immediately to take my payment, so I continued to wait even longer. After about five minutes, he came to the window and barked out my total, in which I can't remember how much it was. Of course I responded to him by saying, "Hello and how are you today", which is something he should have done. He spoke back, I gave him my debit card, he took my payment, returned my card, and said, "Give us a second." and then he shut the window. I was left sitting there thinking to myself, "dude I just gave yall fifty-thousand seconds already and you want me to give you some more seconds for four little chicken tenders. I just could not fathom why they had me and the other customer before me waiting so long when there were no other customers in sight, not even inside the building. I started to get a creepy and eerie feeling about this. However, I had already given my payment so I decided to just wait it out. What was the point of me being in a hurry and using the drive-thru, when my time got delayed anyway? The perks of a drive-thru are not available at this place of business, obviously. Furthermore, after waiting for what seemed like a Kajillion minutes, he finally brought my order to the window without a bag. He just handed me a Chicken Express box and the box was cold. As I reached for my order, my thoughts were that the bottom of the box was going to burn my hand from the heat of the tenders. After being rude to me upon ordering and then handing me a box of OLD, COLD, and STALE chicken tenders, he had the nerves to apologize for the wait. I ended up thanking him for his service and telling him to have a nice day. Guys, when I opened that box so that I could munch on my tenders while driving to my destination, I was highly disappointed at the presentation of the tenders. Also, to make matters worse, when I picked one up to taste it, it was cold not warm but cold, dry, and stale tasting. While driving away, I was thinking to myself, "I will not be returning here ever again." I was so infuriated, I started to see RED. What a waste of time!!! In conclusion, Chicken Express should change the name of their establishment by dropping the Express part and replacing it with Slowfulness because service was painfully slow. It was like watching paint dry. Moreover, customer service was extremely unprofessional. The guy that served me was rude, unfriendly, and unwelcoming. He did not greet me with a friendly and professional tone. He did not greet me at all. I greeted him. He appeared as if he did not want to be doing the job that he is getting paid to do. I get it that sometimes you're just not feeling it but you can't bring your problems to work. Stay at home if you're not happy. Better yet, the business owners should check in on their place of business by doing pop-up visits and assessments to see what their workers are truly doing when they are not around. Have you ever heard the quote, "when the cat's away, the mice come out to play?" Well, that's exactly what they were doing at this establishment when they sold me some old, cold, and stale chicken tenders and made me wait for an hour to receive them. I will never go back and I do not recommend anyone to visit this establishment. It has gone downhill pretty badly, which is so sad because it has a lot of potential. From reading other yelpers recent reviews, I've learned that there is new ownership at this place, so that could very well be the problem. Oh, well, not my problem though. They will not be getting my money anymore. read more

Chicken Express - Cold, Old, and Stale four pieces of chicken tenders. - Fast Food Near Me - Cypress, Texas

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This is the worst Chicken Express I've ever been to. They are on a downwards spiral. Go to any other location. I grew up in Dallas so it wasn't a question to eat here on opening day. The previous owner was amazing and the food/service too. Unfortunately, whoever took over is doing the worst job at running a Chicken Express. I've never seen a worse one in my life. Firstly, a few months ago, I was eating inside and they closed the lobby an hour early. The manager was rude to me for no reason at all. I waited 45 mins for my food and they forgot my other meal. When my bf went to ask for it, she literally snatched the receipt and didn't apologize for forgetting it. A customer tried to come inside and the manager was so rude to him and didn't let him come inside. She acted like he was stupid for trying to come in during lobby hours. He didn't speak English well and she came off as racist. Secondly, I went to eat there yesterday. I drive 30 minutes always. The lobby is closed for some reason, and I got a 4 pc tender meal through drive thru. What a waste of $11. 2 half tenders is ridiculous. Everyone knows that Chicken Express is known for throwing in a few extra tenders. Not skimping you. Not to mention they were stale and just barely warm. The roll also was burnt. My bf was going to munch on any extras so we were both hungry after. We can usually get a 4pc and be fine. It was terrible and I was furious. The drive through got a few customers coming through so I didn't have time to wait and complain. The lady taking my order was not friendly and didn't have any customer service skills. This Chicken Express is now the worst I've been to. I miss the old owner. It feels as if you're at a gas station chicken stop, but worse because you're paying so much for (now) terrible food. I would recommend driving to any other Chicken Express as I will be doing now. read more

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Not a great first impression walking in. Turns out the place was sold as of 4 months ago. The new owner totally disregards staff and that's unfortunate. The food is still good but be prepared for a wait!! Overall not bad !! read more

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Great customer service...but the chicken is BADD ..with 2 Ds. I usually only go for the fish..but today I was craving a piece of chicken, a tender of all things. The tender was so hard ...it cut my gums! Will NEVER get the chicken again. If I return, will stick to what I know...the Fish, and that will always be fresh, since its made to order..and you WILL wait the full 7-8 minutes for it to cook. read more

Purchased the 2 pc fish w/ fried okra and roll.. very fresh, made to order! Very good as well.. love the price!! BUTTT.. the guy that took my order was very RUSHY!! He seemed as if he didn't want to be there or something! He was not rude but a quiet rude... maybe they need to change the guy at the window or put him back through training on how to greet customers at the window!! Next time I'll just go inside to order!! Thanks read more

I was more impressed than I expected I would be. The chicken was very fresh and tasty. We arrived 15 minutes after they opened, so I am sure that helped. The service was fast and accurate as far as our actual food order, BUT they charged me the car order behind us (the slip attached to my food bag showed my car type and color; the other receipt handed to me showed a completely different type and color). I didn't catch it until I had already pulled away from the drive thru. I called the store and I was told I would need to come back in to fix the issue. I decided to deal with it later. I wanted to eat my food while it was still hot. The chicken was nicely battered, very fresh and the perfect temperature. The fries were also very good. I like the gravy option with chicken tenders - tastes like a country lunch. Yum! The coleslaw was nice with a wonderful crunch. The roll - oh my goodness were they delicious! You have a choice of a biscuit or roll, but I prefer rolls. The sweet tea with the "Sonic" ice was also great! Their menu is pretty extensive for fast food. Not many places have okra and green beans for a side. I stayed with the safe option of fries, just in case, but next time, I will try other items. I ended up going back to rectify the situation of being overcharged. The manager was very nice and willing to help. I had to explain it to 4 people first, then wait for a good 20 minutes (I shouldn't have gone during their dinner rush), but it was cleared up and I appreciated the assistance. read more

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I'm not sure what happened tonight at Chicken Express, but whoever prepared the gravy needs to be retrained or removed from ever making the gravy again. It was so watery!! Number one reason I chose to eat from here is the gravy and tenders. I gave them 2 stars because fries, drink and roll were good. Tenders were crispy, but had zero flavor. They also gave me 3 1/2 tenders, not 4. Really would not have noticed the lack in seasoning on the tenders if I had edible gravy. We have come to this place a few times since it opened. Really disappointed today. I'll give them one more try and hope that this gets corrected. read more

Chicken Express - I'd like gravy with this water. - Fast Food Near Me - Cypress, Texas

the gravy again is like water... i tried to call them and it said," the person i was contacting is not taking phone calls.!" wow‼ i paid for white water that taste like dish water and smelled like pubic hairs..ijs read more

Wow. Poorest service I've experienced in a long while. First and last time stopping at this location. Window person was beyond over it. No verbal communication. No please. No thank you. Wrong drinks. Wrong sizes. Wrong food. No receipt. All wrong. Asked to pull around to the front in a long line. Sat in the front of the store for over 50 minutes waiting on my order. Several cars behind me received their orders before me and quickly. Not a Karen. Just want service and what I paid for. Asking for decent/respectful customer service is not a huge ask when one is paying for something. read more

I used to get chicken express in Dallas all the time ,and when I found out they came to Houston, I thought it was too good to be true. Delicious southern chicken. The chicken is warm, fresh, tender, greasy ,and absolutely wonderful. The service in the drive through is very quick. I will be returning often. read more

I I will always ate here since a kid they used to be called something else. I forgot the name of it! but all chicken express locations are the best. read more

Excellent food, hot fish, good rolls, excellent sides. You will not be disappointed and your stomach will thank you.

I was so excited to try this restaurant after a friend of mine suggested it to me. This is the first time I've ever tried Chicken express. To say I was underwhelmed is an understatement. I ordered the number 1 which came with four chicken tenders, gravy, and a side of my choice (I chose okra). The tenders taste as if they've been sitting under a heating lamp all day. The okra tasted old and stale. The best part of the meal was the roll. What a waste of $10. I wouldn't recommend. Such a disappointment. read more

Chicken Express - Order receipt - Fast Food Near Me - Cypress, Texas

Chicken e is so good. Usually. This location however is awful. Whoever owns this place will need to spend some time here if they want it to succeed. Cashier was a rude young guy with a bad attitude. No hello. Now how can I help you. No thank you. Rubbing his hands on his nose and through his hair. The tables are all disgusting as are the floors. What a disappointment. read more

I've been here 8 or 10 times and they definitely have had some personal problems since they opened. It was previously a Bush Fried Chicken location. The bottom line for me is fresh, properly cooked and getting my order correct and they have alway done that. The chicken is good but I come here for the chicken livers. They make the best chicken livers within a 25 miles radius of Fry and 529. They not only are made to order but are perfectly cooked, which for chicken livers is a must. Plus, everytime I order a 6 piece meal I get 10-12 livers. So if you like fried chicken livers, this is the place and I hope they don't go out of business because not many places sell chicken livers. read more

My first visit to chicken express today in Cypress Texas on 529 and Fry Road. The food is phenomenal. Fantastic chicken. Great Southern comfort food. Super good white gravy which I rarely see at any fast food chicken restaurants in this area. Owned and operated by a beautiful young family. Jimmy who works the front cash register is very friendly and very helpful. The entire crew is great and they work hard to serve you. I highly recommend chicken express. I will gladly drive from my home in Katy to enjoy this super tasty food. read more

Just ordered and picked up food. This day had it in a to go bag. Great. I ordered the catfish dinner with fries and okra and a side of corn nuggets . Get home no fries??? So i was charged for my fries and tater sauce . No quality assurance? Double check? read more

This location is absolutely garbage. They can never seem to use their brains. Want to wait over thirty minutes in the drive thru every time you go through the drive thru, well this location can make that happen! As slow as malasias. Whole crew night or day have bird brains. Lucky i can't give these nincompoops zero stars. read more

Ordered $75 thru the drive thru, my order wasn't complete, had to return while the rest of my food gets cold. The liver and gizzards are set in the warmer. Wow ​ read more

Soo thankful to have a chicken express close to us!! My favorite chicken and soo many sides to choose from!! Sometimes I go just for the sides!!! The guy who owns the store used to play the KC Chiefs and is such a nice guy! It's refreshing to go in and eat some good food in a clean atmosphere. Will def keep eating here! read more

Their food was well done and cooked thoroughly! The employees provide quality, quick service. The environment and overall ambiance is welcoming. I definitely recommend this place! read more

If you are looking for great chicken this is the place! Chicken is fresh, the rolls are amazing and the gravy is good too. And....remember the pies from Mac Donald's before they messed them up? Well you can get them here!!! The staff is super friendly too. Go check them out! read more

I absolutely love the food. The employees are awesome. Tonight we had a family chicken meal with Mac and cheese, okra and corn. It all tastes great. We also bought 13 cookies. The sweet girl at the window remembered that I gave to keep the cookies up high or else my grandkids will eat all of them. We have ordered the fish meals before and they are consistently good. I highly recommend this place. Both their sweet and unsweetened tea are very good too. We always buy it by the gallon. The owners are awesome and have a beautiful family. read more

Chicken Express - My grandson loves Chicken Express, especially Mac and cheese - Fast Food Near Me - Cypress, Texas

Super excited to have a Chicken Express here in Katy/Cypress. Ate it all the time when I lived in New Braunfels. Best fried chicken restaurant. Has fried fish as well and lots of sides to chose from. Owner is awesome and has a great life story. Food is always fresh ! Restaurant is always clean and in tip top shape. I make it a must to eat here once a week. read more

I love this place. I go just about everyday. The staff is great. Especially their managers

Underwhelming. Ordered an 8 piece family meal with a side order of green beans. Chicken was just OK the gave me 2 wing, 3 thighs, 2 drums and 1 breast an the breast was dry and tough.Over all the chicken was on the bland side. Rolls and biscuits were good especially the yeast rolls. Mac and Cheese was cold and not good. The green beans lacked flavor no smoke, ham, pepper, chilli, garlic, onion- nothing. Service was slow and disorganized even though at 6pm on a Monday they were not busy. Place appeared clean but my order was just under $30.00 for a mediocre at bet experience. read more

Sitting here waiting for a small fri, and an apple pie. I've been waiting more than 5 minutes and no one is in line. They not going to last to much longer. Sucks because the food is good! read more

First time visiting this food chain. The food was very hot and I can tell it was fresh. The cashier was very friendly. My order got mixed up, but the manager was very nice about making it correct. I will definitely be back. read more

I love this place. The food is always super fresh, the servings are huge and the service is great. Absolutely the best chicken place in this area and I won't go anywhere else for my chicken. read more

Ordered 6 liver dinner and 3 chicken thigh dinner with two pies at 6:40 PM tonight. We paid and were told to pull out front and they would bring it out. At 7:10 PM I call to find out where our order was and was told it was coming out now. At 7:30 PM I went inside to see what was going on. Three other customers who had ordered after us were inside wanting their food. The manager ignored all of us and would not answer our questions about our order. Several asked for their money back and again we were ignored by this woman. She would just walk past you and not answer our questions. Finally, we were told to contact our credit card company and dispute the charge. At least five customers left without food or our money. If you go to the Chicken Express website and click on "Contact Us", you are instructed to talk to the local restaurant. I have not been able to find any information to contact corporate. Needless I do not plan to ever return to this Chicken Express. read more

Love there service always I go at Least once a week for fried pickles which are my kids favorites everything else is good also but there employees are so nice read more

Everytime we go to this location our food is either cold or we don't get what we ordered. The staff is lovely maybe they are just having off days whenever we go but I've only had my order right maybe 2 times from this location. read more

I absolutely love the food at Chicken Express. But they really need to make their workers wear gloves. While at the drive thru I saw the young man fixing orders and sneezing into his hands! They were also eating food as they were putting orders in boxes. They should be on a break eating and not while they are serving customers. Glad I got my order before he sneezed! read more