I pulled up at 10:22PM and they had a sign on the door that said to go to the drive thru. When I got to the drive-through, an automated message came on and said sorry we're closed. Unacceptable! I pulled up to the front window and the guy told me to come around to the front door. When I did, they moved behind the wall and acted like they weren't there, but all the lights were still on. read more

KFC - Store hours - Fast Food Near Me - Cypress, Texas

Pulled up for potato wedges! Was so excited that they had made a comeback. Got a biscuit to go along with them. The wedges were a little saltier than I remember, however still delicious. My biscuit was moist and buttered to perfection! Will be making another trip for both items again soon! read more

KFC - Potato wedges - Fast Food Near Me - Cypress, Texas

I ordered a 8 piece festive feast and it comes with only legs and thighs, 4 biscuits, 2 large mashed potatoes with 3 different types of gravy. The chicken was undercooked but the biscuits were delicious. The mashed potatoes had a good consistency and all three gravies gave a different palate pleasing. The cashier was very patient and good. read more

The service is very bad.Wait 30 minutes for my order.Seems like they are not competent running the business.12/28/2025

Have to say I was expecting to pay millions but this individual meals are very reasonable. There were six of us and I only spent $55 would've been a lot more expensive if I would've ordered the dinner packages which are very very expensive but overall food was hot fresh and very tasty. I was very delighted will be back. Thank you KFC. read more

KFC - My wife and G-Kids after eating , some happy faces - Fast Food Near Me - Cypress, Texas

KFC has the worst fried chicken in Texas and this location is no exception. Ever since they got rid of their classic hot wings and replaced them with mediocre hot wings, KFC literally has no items left on their menu that are better than their competitors. And it's not just that there are so many other fried chicken fast food chains now that offer much tastier food; but the employees at KFC are always miserable which results in a don't-care attitude and quality issues. Twice a year I return to KFC to see if they've made any improvements that merit giving them another chance, but each time I return, I get undercooked chicken with serious quality and flavor issues. I really don't understand why anyone still goes to KFC when there are so many better options - Popeyes, Chick-Fil-A, Canes, Church's, etc. read more

I have been eating at this restaurant for years and I usually order the same thing every time. I visit 1-2 times a week. th workers are very friendly and professional and productive but the manager for some reason was not very friendly last week when I ordered. I get my customary two piece chicken combo that I order from the mobile app. I accidentally hit the chicken combo with waffles that was snuck in the app and I asked the General manager if he went up on the price. I noticed it was not the same price as I always ordered. well when I realized it included waffles I said fine I will pay the higher price but can I get a breast and a thigh like I always get with my two piece chicken combo. He then said yes for an extra $1. well I said cancel that order and I will order what I always order without the waffles that I accidentally ordered. but the store location can not do a refund. so I called corporate customer service and they said they would cancel then I re ordered what I wanted. my concern is it should not have taken all this over one piece of chicken substitute by the general manager of all people. I was a general manager of KFC in the 1990's and ran several profitable million dollar stores. I was even selected to run one of the first delivery stores which had the base business and delivery drivers and phone operators etc. The general manager portrays his alleged veteran credentials and I over the years showed him my mil identification and asked if he gave veterans discount he said no and I was ok with that and have still continued to bu at his location and Kfc stores. In conclusion my gripe is I as a former general manager in the spirit of customer service would have just given the customer a piece of chicken substitute. I spend over $8.00/week for 52 weeks for the past 8 years at this location for a minimum of $416 per year or $4,160 you do the math Thank you Steven read more

KFC is my favorite chicken place! We visited the location on NW Freeway and Fry Road today. As always It was a great meal and a great value in a clean and well-kept restaurant. KFC always has friendly and professional staff members. Today I had the pleasure of interacting with a very polite and professional young lady named Elayna, she was so impressive it prompted me to write this review. KFC keep up the good work cooking great chicken and hiring friendly, helpful and professional team members! read more

They charge a different price online than in store $22 for 8 pieces of chicken nothing else in store $10 online

Ordered the 8pc chicken family meal with the 2 LG sides and 4 biscuits and they had fast service except they didn't give us the biscuits and our 2 sides were single serving. Yet we paid the price of the family meal. Do not go here if you need to feed more than 2 people honestly. read more

KFC is my favorite place to go for chicken,over Popeyes. I love the original chicken. It is very tender and the coleslaw is the best. The chicken melts in your mouth. The mashed potatoes and gravy are also good plus the biscuits. read more

Just went there bought me some chicken and the food was really amazing and this young lady "Erika" has great customer service and is an awesome worker. read more

*Advise to this KFC employees : please don't cheat and mess up people's order.if you can't do your job, QUIT.* I went in because they said they serve halal bone in chicken. The guy upfront was too slow. Which is alright. Placed my order. But the lady who packed my order was mean I guess. I asked for extra crispy chicken and I saw she packed some of original recipe chicken in it as well. . Chicken was cold, not tasty, greasy, possibly it was fried long time ago. That's how you lose a customer. Won't go to this KFC any more. read more

Me and my boyfriend went in for a quick bite for the evening, after ya know a gym session. But its okay thats how we make gains. We wanted to try the new spicy chicken, I would say i give it a 3.-ish. It was fresh customer service was good, just downside was that there was not much spicy sauce in the sandwich. Also it wasn't spicy as it said it would. I mean also the chicken portion was a bit small. I give it a solid 4 because it was overall good customer service and it was clean. I'd come back if the sandwich had more sauce, i had to add more hot sauce to the sandwich. read more

So my family and I decided to grab kfc for dinner and its not close to our house so to drive there means we really want it! But after tonight it will be a while before we eat from this location again! I made it my business to go inside and not the drive through so i can see what's going on and get my food right and from the beginning the guy at the register was kinda slow and we both repeated my order 3 time so you would think they would get it right! I watched one girl handle peoples food with no gloves and the staff was moving slow and acted confused! Multiple people came in the store as i was waiting complaining about their order so as my food is being brought to me im checking boxes and my order was still wrong the guy that took my order took my box back and said he fixed it so thought i was good and i grab my food and left after i waited for so long considering the chicken wasn't freshly dropped! Then i get home and my box STILL was wrong after i told this guy 5 times what i wanted for my sides! And my chicken was greasy and fatty! The original recipe just didnt taste right! My sons tenders was undercooked and DRY just like the DRY biscuits we all had! We normally go to Popeyes since its closer but we wanted to switch it up as of now kfc is off my list with that awful chicken with little to no meat and greasy, soggy skin with all that fat! Our food was cold as well and now im mad at myself because i went in! And still got bamboozled! The staff needs more training at speed and quality control and listening to the customers requests! Dont give out something that you wont eat! Very dissatisfied and disappointed! Will not waist my gas and time again! I wish i can turn back time! read more

Worst kfc ever with nothing but rude employees and disgusting chicken. The chicken I got today taste like it was under a heat lamp for 5 days and then microwaved. On top of giving me cold and greasy chicken in stale breading in my bucket combo, these people also forgot my side. When I called back to the place I was immediately hung up on by the rude manager when I told her I didn't get my side dish. When I went back to the store the manager proceeded to pretend that she spoke on the phone with me and acted like I never ordered there . After she started arguing with me when I demanded a refund for the horrible chicken I received . Don't go to this place unless you want to be robbed of your money. read more

Well well well, where do I even begin with this review of Kentucky Fried Chicken and their oh-so-tiny chicken wings that are 2 inches by 2 inches. As a chicken wing connoisseur, I must say that I am utterly disappointed and frankly, upset, at the size of these wings. At 2 inches by 2 inches, these wings are smaller than my pinky finger! I understand that KFC wants to keep their prices affordable, but come on, KFC! These wings are so small that they make me wonder if they were plucked from baby chickens. The chicken wings are so small; they should come with a magnifying glass instead of a napkin. I was quite upset when I saw the size of these wings. I mean, I'm not expecting a wing the size of a Thanksgiving turkey, but something a little more substantial would be nice. Now, for my humorous take on the matter. I must say that the 2x2 inch chicken wings made me upset. It's as if Kentucky Fried Chicken is trying to give customers the illusion that they are serving a large portion of chicken wings, when in reality, they are serving something closer to chicken ant wings. Speaking of ants, I'll provide analogies to help put the size of the chicken wings into perspective: 1. "If ants had a favorite fast-food chain, it would definitely be KFC. They could carry a whole bucket of chicken wings by themselves." 2. "I think I saw an ant bench-pressing a KFC chicken wing in the parking lot." 3. "Those ants are like tiny bodybuilders, flexing their muscles as they carry that KFC chicken wing." 4. "If ants had a gym, their favorite exercise would be the KFC chicken wing lift." 5. "Ants carrying a KFC chicken wing are like marathon runners carrying a baton." 6. "Ants carrying a KFC chicken wing is like a tiny nature documentary, showcasing the impressive strength and organization of these small creatures." 7. "Those ants must have super strength to carry that KFC chicken wing. Maybe they're secretly superheroes." 8. Kentucky Fried Chicken's chicken wings are smaller than an ant's appetite. If you were to gather a group of ants and give them a single 2x2 inch chicken wing to share, they would probably turn up their antennae in disgust. But back to my review. I understand that KFC is known for their secret blend of herbs and spices, but come on! The size of those wings was just ridiculous. I felt like I needed to order a dozen just to get a decent amount of meat. In conclusion, if you're looking for a filling meal, I'd suggest looking elsewhere. But if you're in the market for some chicken wings that are small enough to be carried by ants, then KFC is the place for you! read more

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Grilled chicken was awesome! Huge fan of having a place that sells halal grilled chicken

This five star rating is for the girl working the drive thru. She was great. I believe her name is EMILY. She was loud at the drive thru which made it not only funny cuz it shocked us lol but great cuz I could actually understand her. She made us laugh the whole time we were at the drive thru window. Even my 6 yr old son that was sick all day and we just took to urgent care, was laughing. Apparently she had a lot of sugar. That's what she told us. Keep giving Emily sugar and have her work the drive thru. Cuz she's awesome!!! read more

I stopped here from a friend's recommendation. I have been to many KFC places but for some reason I was told their chicken always tastes fresh. The restaurant was very clean and there was only one other couple there when I visited. Well I went in and placed my order and when it as ready I picked it up from the counter and had a seat. I usually get the original and that's what I ordered. It really did taste fresher and perfectly fried. I guess I can't explain why other than it was my perception. I will probably always compare other places to this one as my experience was very good here. Its further than what I would like to drive but if I'm in this area I'm definitely coming back. read more

Omg!!Never..Ever have I seen such a Beautiful KFC Restaurant! Clean..almost spotless! No crumbs on floor..no Grease on Tables or Seats! Wow..I'm speachless. Food was perfect they even brought to our table. I took my 9yr old daughter for lunch and we had the best time. Fountain drinks good and employees Smilng! Totally be back again. I had he Crispy Bbq Sandwich and Mashed Potatoes! Omg! Yess read more

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Here at 11:20 am. Ordered spicy sandwich entree only/ 1 bbq sauce /sm Dr Pepper. Paid before I get to window via cc / get to window. Received sandwich / 4 bbq sauce / no drink. Counter guy wants to argue with me/ I paid by cc/ I left / didn't want to have another charge on cc because they don't listen. Not asking for freebie/ just want what I ordered/ Service has been lacking, getting worse/ still no inside dining/ not a fan of eating in my car. Poor customer service. Isn't 1st time, they don't listen. I travel extensively, I have eaten at many Chick-fil-A. Most are generally pretty good this one needs attention. read more

I don't like the food but service is great employees are always friendly and welcoming

I live about 5 min from a KFC on 529 and it's terrible...you could wait 30min in the drive through and the food tastes old. THIS location however is amazing!! It's an additional 20min from my house but so worth the drive. The other KFC's in our area could definitely take some Notes from the Cypress location. The drive through has you in and out in minutes and never out of a certain kind of food. LOL my 529 location however is constantly out of chicken! Which is odd because they are never busy. I am so glad I found this location and plan to make it a regular stop! read more

Management is on the right track at this KFC location! Customer Service is awesome and the food quality is high and consistent! Two thumbs up!! read more

My husband and I were craving some good fried chicken and biscuits. We ran through the KFC drive thru and got fresh chicken, mashed potatoes, biscuits and green beans all for an affordable price. The drive thru was quick and efficient! read more

The staff is always polite and accommodating. Great choice for family meals. The wait can be a little longer than I like, but the food is well worth it. read more

This restaurant was on doordash and they didn't care if they mess up orders. Told that adding the missing food isn't worth the drive! If you order from doordash look out for this restaurant... they want you to eat money instead of food. (Meaning they reach for the credit button instead of trying to fix the problem and your food showing up.) Try something else to eat and avoid doordash. read more

they forgot are fries the inside of the store was closed and we had a big vehicle so we walked through the drive through and nobody gave us service this place has horrible service do not recommend it go to chick fil a if you want good food read more

Best KFC ever! Staff is friendly, restaurant is clean, food is great every time. This is my regular chicken go to place.

Went through the drive thru and ordered a 10pc with corn, mashed potato and gravy. Got home and was missing 2 pieces of chicken and the gravy. Called kfc and a girl said come anytime this week to pick up a new order. When we called 2 days later to verify, the manager asked if we had a receipt and when we couldn't find it, he said there was nothing he could do. We found it a second later and he begins yelling and arguing bc we didn't know the original girls name we talked to. It was such a hassle I just asked to be refunded partially (not fully) for the missing chicken and gravy. He continued to yell, argue and say we needed to pick up our 2pcs of chicken and be on the way. Long story short I gave up and counted it as a loss as there's no way I would take food from someone with a disgusting attitude. Will never return to that location. Customer service needs a lot of work. You should never raise your voice to any customer unless warranted. read more

Good customer service starts at the top and this place has a hands-on manager/owner. I don't go often but when I do, the manager/owner is there andvthe service is outstanding. The food is good; exactly as advertised. The workers have great attitudes and greet everyone who walks in the door. This means a lot now days when customer service is dicey no matter where you go to eat. Good job KFC/Fry road!!! read more

I normally don't give reviews normally I call the store or restaurant and give my complaint. But this store the food was fresh the biscuits were soft not hard I have not had such a great KFC meal in a long time. I had to share that this food was delicious and thank you read more

We don't usually eat at KFC's, but the service and food were very good. I remember the guy behind the counter as being very personable and helpful. Will probably go back. read more

THIS KFC SUCKS! Today I went to this kfc with good intentions. I was ecstatic to try the new 6-piece buffalo chicken wings I've heard so much about and fries. For starters the lady taking my order sounded like freakin death Vader, but half asleep, but I don't understand why she was tired cause no one was in the freakin drive thru but me!!! We drove to the next window to pick up my order and I asked for extra sauces too She said it was going to cost extra, but I understood at the moment. It gets worse btw. When I asked for the "Finger Lickin Good Sauce", she looked at me up and down as if she had no idea what I was talking about!! How rude!!! When I finally got home to open my meal up to enjoy, I was greeted with NOT six, but FIVE Wings with ZERO of the buffalo sauce!!!!!. So not only did I have to pay extra for 4 measly sauces, but that cost ended up going to a wing I never received!!! I will NEVER GO BACK. All in all, I ended up paying my hard earned $10.59... for 5, not 6, Buffalo-less wings, a sucky Pepsi, fries and sauces kfC u later... I'm going to Popeyes!!!!! #louisianadoesitbetter read more

Oh my gosh I just ordered here and drove home just to realize they completely messed up my order. My mistake for not checking right then and there, but I just lost like $5.00 because they messed up my order. read more

This my favorite chicken place! Sam gets the credit for having a great crew. Drive thru is great! Good and tasty. Keep up the great effort! read more

Definitely worth a visit. When I moved to Cypress 3 1/2 years ago this KFC was awful so I promised to never go back. Then it came under new management and it is now THE best KFC in the area. Always clean with quick service and happy courteous staff. The colorful flowers on the tables and festive Christmas decorations are a nice touch but not overwhelming. Well done to the management team. read more

Service at counter for take out. Employee was friendly and offer suggestions. But the order we took home to enjoy was not what we ordered. Ordered the Fill Up Meal with 4 chicken breasts and 4 drumsticks. Knew that we would be paying extra for the breasts. No problem. It's what we like so we will pay the extra. Got home with order and there was 4 breasts but 4 wings in place of drumsticks. They weren't busy. There's no excuse for not getting an order right when we were the only customers at the counter!! Disappointed. Next time (if we go back again) I guess we need to watch and recheck before we leave. Not what a customer is suppose to do when you are paying for a service. read more

I stopped by here with my mom and stepdad and two of the girls working tonight were extremely rude to us when we simply asked why the inside was closed and we had to go through the drive thru. One of the girls rudely said it's for their safety and "We arnt whataburger" like what who says that.. we were shocked at how they treated us. read more