There's no park here... but there is great service! Stopped by for a quick dinner before heading to the park, and most of the staff here were genuinely sweet and attentive. When we got to checkout, we were still trying to figure out what my little one wanted. Our cashier had started chatting with a coworker for a moment (which was totally fine since we were still deciding). A leas abruptly interrupted and told her to help us right away. I get the intention, but it probably would've been better handled by pulling her aside instead of calling her out in front of everyone especially since she didn't realize we weren't ready yet. Even with that awkward moment, the cashier stayed professional and calm, which I really respected. Checkout itself was quick and efficient, and our food came out within minutes, fresh and exactly what you'd expect. But the real star of the show was the sweetest hostess. While we were sitting down, she came by with the biggest smile and asked if I wanted a water refill. Then she brought my little one a stuffed animal, which immediately had her grinning ear to ear. Every time she walked by after that, she gave us the warmest smile like grandma energy that just makes a place feel welcoming. To top it off, we went to grab our free rewards ice cream and my little one really wanted strawberry. They only had vanilla, but a manager went above and beyond and he scooped vanilla into a cup and added strawberry preserves on top to make it happen. Little moments like that go a long way. Definitely wanted to give this spot a shoutout for the kindness and extra effort. read more

Chick-fil-A - One happy child - Fast Food Near Me - Cypress, Texas

Let me start the new year with a 5-star review. Here was my story about this Chick-fil-A restaurant at the Cypress Towne Center. I was really tired from walking at several stores last night. First thing came to mind was to get a refreshing drink at a known restaurant. I remember Chick-fil-A has what I wanted. So, I ordered a large lemonade. The service was fast and employees were super nice. I was very impressed and felt very welcomed. Prior to arriving here, I had a huge meal, I couldn't eat anything else. They didn't shoo me away because I only ordered a drink. I sat on a table by the trash can to catch up with my friends on social media. Suddenly, an employee walked up to ask why I wasn't eating anything. Haha. I told her that I couldn't fit one more solid food in my stomach. Then, we had a short conversation. So nice. I may have sat there for an hour or so. My feet regained energy. I thought to get a piece of brownie for the road. Overall, I had a wonderful experience at this 290 Cypress restaurant. I'll be back again soon. I'll definitely order a meal next time. read more

Chick-fil-A - Was here for a drink. Ended up with a brownie - Fast Food Near Me - Cypress, Texas

pick up a kids meal, something small and quick. the fries taste like it was -1 double dropped in the fryer. This location use to have a military discount some years back, that's no longer a offer here. Nice team, for the most part. a team member have space for opportunity with just be more observant. -1 She picked up my food that was in front of me and held it up high and yelled out my name. I had to collect it back and say, that's mine I placed it there. LOL which was a little funny. I love that this location had the tiny Jesus with the message "Jesus loves you". It gives me a chance to share how I collected mines from a Costco customer and employee while training in Vegas. and Ironically I met a lady who told me she just collected one from Chili's, picking up an order and a guy told her the same thing I was told "I have something for you". And place a Jesus in my hand. It gives a feeling a blessed. read more

I am writing to express my dissatisfaction with the recurring inaccuracies in my orders at this particular location. This is not an isolated incident, as my orders have been incorrect on multiple occasions. While the manager has offered to compensate for a future meal, I believe it is unreasonable to expect customers to repeatedly contact the establishment to rectify errors. My expectation is to receive the correct order upon initial pickup, without the need for subsequent follow-up. I trust that these concerns will be addressed, as this issue has persisted for several months. read more

Amazing staff and manager! Family member was taken to the emergency room and had emergency surgery after I came at closing and they accommodated me with kindness, warm hearts and food that I especially needed and appreciated!! Many thanks! read more

Disrespectful cashiers, I was planning am order for my food and while I was doing so the punk taking my order gave me an attitude. This happened at 10:30 am on the 16th of April in the drive thru read more

I sincerely believe this is the slowest, least efficient moving CFA there is. I've also never been to a CFA that charged me to get a bigger bowl for the kale salad so I can mix grilled chicken nuggets...until the Cypress location did. Not a fan Chick Fil A. I don't think our hurting in the finance department. read more

Who ever made my candy cane iced coffee today thank you for putting the candy pieces in it the way I like it. It made me smile it made my day. read more

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The restaurant is super clean and the people are very welcoming. We had the pleasure of meeting Luis and he was very nice, friendly and he was as well as his employees were always coming around to make sure we had drinks and asking if there was anything else we needed. The food was delicious each time and wow! They are very fast at getting your order together ans to you. read more

Chick-fil-A - Fast Food Near Me - Cypress, Texas

Let's get into it. Honestly, to me, just your typical Chick fil a experience. Location is always packed per usual. I always order VIA their app. If you don't have the app, get it ASAP. I will say the traffic pattern at this location is problematic. It spills out into the regular shopping center traffic. Also the fact that it's at an entrance to the shopping center the line often causes back up on the service road as well. Besides the traffic issues, it's just the normal Chick-fil-A experience. However, I noticed that when I come here, they never say "my pleasure," which is weird. read more

Chick-fil-A - Sp Spicy Chicken Biscuit Hash Browns Iced Coffee - Fast Food Near Me - Cypress, Texas

Chick fil A is so wrong for doing this. After they renovated, they made the sizes of this way way smaller. It used to be so big. For $10 bucks? Never again read more

Chick-fil-A - Smaller then water bottle - Fast Food Near Me - Cypress, Texas

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Among all fast food chains, Chick-Fil-A stands far above the rest. They consistently deliver the BEST customer service time-and-time again and always perfectly delicious food. I've never had a problem at any CFA location and this location is no exception. They are currently closed for remodeling but my family is looking forward to their re-opening. If you don't like Chick-Fil-A, you probably don't like chicken! read more

You can never go wrong with chick fil a my favorite choices is non spicy chicken sandwich no pickles side side of Large fries and Dr Pepper read more

Chick-fil-A - Fast Food Near Me - Cypress, Texas

Awesome..just cant get enough! I just cant get enough! I like you I do! Mac and Cheese is Fire! read more

Chick-fil-A - Uhmm where the Drive Thru order takers? Omg. This gonna take awhile! - Fast Food Near Me - Cypress, Texas

I've always loved Chick Fil A but today they really disappointed me. Participating locations were giving a chicken sandwich to teachers but not this location. Last time I came to the drive thru they weren't as friendly as usual and the chicken nuggets were over cooked. Won't be back. read more

Chick-fil-A - Fast Food Near Me - Cypress, Texas

Thisblications grand reopening sucks. Apparently their staff is not aware of this grand reopening. Went through the drive thru, i encountered THREE Chick-fil-A employees and not once did I hear my pleasure!!! Is it that their staff are racist or all are poorly trained. I could understand if it were one employee but 3 is unacceptable and says a lot about their training and the location. Additionally, upon receiving my orders at the window the girl nearly dropped my drink but caught it, however the squeeze involved in catching it caused the drink to seep through the top a little and she didn't even have enough common sense to wipe it off the top the exterior and she passed me a straw that was wet from god knows what. Not thank you!!!! It never fails whenever I visit this location the service is ALWAYS subpar to other locations. Even after months of visiting this location I STILL would not recommend this location. Terrible drive thru service always!!! read more

My daughter Jerrikka came in on Saturday she asked for a regular deluxe with pepper Jack cheese. When she got our order home I tasted it and they had given me the wrong sandwich. They gave me the spicy sandwich, which is way to hot for me. It was register 54 team member Nicole, Transaction #2834 order total $30.22 the time was 7:45 PM. The employee needs to listen to the customer and make sure the order is right. So disappointed, my dinner was messed up. read more

Good service and I am hooked on their Spicy Chicken Deluxe Combo (made with pepper Jack cheese)! I am usually not a fan of chicken sandwiches, but this is so delicious... read more

Went through the drivethru to grab a bite and when i was eating my nuggets, i found one had already been eaten on. Very disgusting and disappointing. read more

This restaurant is ALWAYS busy, they are usually very very quick. My last visit seemed like it lasted forever but overall food was great.

All three are important, but the food is the number one thing I go for the chicken tenders by themselves are delicious. The sandwiches are wonderful and the fruit give me more. read more

So my wife likes the new spicy sandwich with the chipotle RAnch sauce. I have gone to thios location 3 times. First time, asked for 2 sauces. Its CFA so you normally don't have to check. Got home no sauce. Go back to get the sauce and barely got an apology. Placed order for nugget combo and combp with sandwich. The order taker initially just placed order for sandwich and drink. I caught the error. When I get to the window, discovered they placed order for wrong sandwich. When I asked for the sauces that came with the sandwich, they said the suace in the container is what i needed. I said, no it comes in a packet. That is when the lead Cristina tells me the order was entered wrong and I need to pay another $2.05. Small amount, but considering THEY not only made the mistake in the order, I politelty said, well the order taker made the misatke, she insited that I pay, I then told the on site manager about each time I order the sandwich they leave out something is there a SPECIAL way I need to order? I am asking the owner Norm to reachout to me. At this point, I politelty told them since they can't seem to get my order right, I wanted a refund . I ended up going elsewhere. I know he owns the other 2 locations nearby. Honestly, while the order taker was polite, she messed up, and the manager didn't even try to make it right. Order 13977555 read more

My name is Paul today is Friday, August 4, 2023. Me and my son went through the drive-through and ordered as we were waiting for our order Chick-fil-A employees splash catch up all over my new Ford F350 platinum. And they was laughing never told us what happened. We asked him what is funny. They said nothing. We splash catch up on our Connor not telling us. It was all over our truck. When we got home, my wife was waiting for me because we are going to my brothers engagement party this evening at a banquet hall. She came up to my door. I open the door catch up with all over her beautiful white dress. Now my wife is crying. . I called Chick-fil-A back. Young lady did not give me her name when I asked for it said she was a manager started laughing at me so there's nothing we could do. I said that's not true let me speak to your manager she said unfortunately we're not going to help you very rudely . We are paying customers we are there daily. I have seven children. I have many businesses and many many employees that work for my companies I would never allow any of my employees to laugh at my customer and tell them there's nothing you could do for them, so I filed a complaint with Chick-fil-A corporate, that young lady has such a bad terrible attitude. Sorry for the long text. I am just very upset about this however, if they don't make it right, I have a attorney on call at all times that works for me and my father in my company. The worst part was she hung up on me and she laughed at us PS called nine times before got answer. read more

Chick-fil-A - Catch up - Fast Food Near Me - Cypress, Texas

Drive-thru only when they reopened during covid and I believe dine-in is available if I'm right. Had my usual #1 original sandwich meal and most of the times it's pretty decent. I'll also sometimes get the spicy version if I'm in a mood for it and their half and half tea and lemonade upon request is great. If you bring back food from here to go, the fries is more good w/ fry seasoning like cajun if you have any. Still coming back soon! :) read more

We came through the drive-thru and a storm knocked out power as we were in line. They proceeded to take our order at the window and offered us shelter inside while the backup power allowed them to keep emergency lighting on. Through the entire event they tended to the customers and kept the entries dry. They exemplified CFA's well-known customer service and I want to commend the staff for doing so. Much respect to the team... and the food was great, as always. read more

Good food consistently. Whether you encounter the folks in the drive thru or go inside everyone is very polite. I just don't get why it's so crowded all the time it's like people have never had breaded chicken before? While the food is good I think raising cane's is far better in my opinion and there's never a huge line to wait in. read more

Chick-fil-A - Damn I guess we all had the same idea today - Fast Food Near Me - Cypress, Texas

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Breakfast bagel minus egg..........love it. Spicy chicken sandwich with provolone for lunch. The staff at every location are always so happy and polite- kinda like a little chicken cult but I don't care, run in get the goodies and escape. ONLY gripe about the food- not a fan of their fries- if you are going to do waffle fries make sure they are cooked on the extra brown side read more

Chick-fil-A - Front counter - Fast Food Near Me - Cypress, Texas

DO NOT COME HERE most shit chickfila you could ever stop at, i get up and drive to this chickfila for specifically chickfila breakfast got in the drive thru line 2 minutes till 10am 9:58am exactly, i wait their slow ass line for 35 minutes to be told at the microphone at 10:35am that i cant get breakfast, then the manager wanted to have an sarcastic attitude about everything like i didnt just get up out of bed for absolutely nothing at this point, i have already reported this store to corporate prior to this review, overall terrible experience and in the past the food has always been shit always go to the chickfila in fairfield bc this one is absolutely trash read more

I was at the register and no one took my order they all stared at me and one of them told me to make a mobile order im so done with this chick fa la read more

Love chick fil a but this location is not my favorite. Consistently long wait times and incorrect orders. Update: just went to this location for the last time. I ordered a chicken bowl with no hash browns and extra chicken. I should have checked the bowls before I left because even after waiting nearly 10 minutes for the order to be ready, no extra chicken. Which I paid for. Then when I called they tried telling me there was extra chicken on the bowls. While the manager told me she would compensate me with extra chicken next time, she literally has no way of knowing it's me if I were to come in and ask for extra chicken for free because they didn't give me chicken I paid for once. read more

Chick-fil-A - This is not even the amount they put on normal chicken bowls. "Extra". - Fast Food Near Me - Cypress, Texas

Customer service great sometimes. Food is great sometimes. Basically it's a sometimes you get good food and sometimes you dont. Lol I like this location more than others though good is decently fresh read more

Chick-fil-A - Great customer service. Food is usually good on occasion. - Fast Food Near Me - Cypress, Texas

THe server got the order all wrong. We wanted 2 sandwiches and we got home with one sandwich and 2 fries. Everything was wrong including the care description. Something tells me he did this on purpose. read more

Kale salad was awful. I don't know what's wrong with this location, but the kale is normally cut up in pieces.. There's hardly no sauce marinated in it. Will not even back at this location again very disappointing you Chick-fil-A. Very disappointment in the Service. Just kale salad and an iced tea. Took about six minutes. Other people parked beside me came and gone. It was very hot outside. Oh, and I normally get two things almonds only got one. read more

All you racist folks crying about "diversity" can stuff it...why cant y'all stop being racist one day out of the year...? By the way this location does suck, the chicken sometimes is dry and old and if you ask for large fries get ready for a half empty box read more

My favorite CFA. OK, it is the closest one to me. If I get something wrong on my order I just assume they know what I should eat better than I do. I have had great success with them here and they seem consistently perfect. read more

I ordered on UberEats and I'm a little angry. I'm at work and can't drive out, that's why I ordered on the app. I had the chick-n-minis with three sauces and chicken nuggets with two sauces. My order came with no sauce. I can't eat Chick-fil-A without sauce. read more

The line didn't move at all. This was the longest ever spent waiting for food. Can't give 1 star because the food was still great.

Slow service and got forgotten in line 20mins to get food wow. Got moved and forgotten and had to yell. Never going back i rarly go chick f la cuz everytime it take to long get food read more

If, I walk in and you and your staff see's me and just smile but, y'all don't welcome me in, or greet me, that pissed me off lol . A simple good morning goes a long way. read more

I just want to say how over and beyond Chick-fil-A goes for their customers. My order was missing one item and An employee named Austin went ahead and drove my order to me. Austin you rock! I hope you see this review! read more