I love chick fil a. We all do. Going in is always the best option. When going though drive though my order is almost always wrong and they give me the wrong sauces. I'll order a meal with no pickles or no tomatoes and they always have them on there. I ask for 4 different sauces and 1 or if I'm lucky 2 of them are the ones I wanted. Before leaving the window, check your bag because 80% chances there's something wrong. read more

Had a wonderful experience at this location. Braedon and the team handled a complicated order in a professional and patient way. I felt valued as a customer and highly recommend dropping by here! read more

This is a really nice store for the kids and families can stay and enjoy their food. And the worker Madison is so wonderful and hopeful. Also, she always has a great smile to everyone in the store. Although she was busy working on something, she still gave me a help to refill my drink. I really appreciate for her help. Thank you. read more

Awful. Order was wrong. Food was forgettable (chicken wrap, chicken strips, waffle fries, Mac and cheese, vanilla shake). Never again wasting my time or money here. read more

As you wait in the incredulous line of cars that seems to stretch out forever from the drive thru, you will begin to think to yourself, is this chicken sandwich worth this? Yes. Yes it is. Every time. For after the first bite of the crispy, juicy, chicken, sandwiched between two pillowy buns, you will find it impossible to not let out an audible "Wow" from your lips. And while I might not agree with their corporate political stance, I gotta say this is some dang good chicken. At this specific location; the crew was friendly and spoke with the correct script which I find unnerving more than pleasant but I digress. The establishment was spotless. My food was made quickly and was piping hot out of the bag. I ordered the grilled chicken club this time. It was great. I will get it again. read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

This chick fil a tastes much better than the one in Bellevue for some reason. And the Kent location got my order wrong once. This one has never read more

I am a senior, low income person. I occassionally treat myself. I came to this very "Christian" establishment and ordered a chicken sandwich. After getting the bill, I noticed an 8 cent charge for a 'Take Out" bag. Maybe before you charge me, you should ask me?I I am food stamp elligeble. You are not asking people??????? I would be willing to pay, mayhaps, BUT, You SHOULD, Make Everyone AWARE! establishment and orderd a sandwich I specifically asked for EXTRA pickles. I said I will buy a SIDE. I got home, and there was 4 pickles. I was disappointed, but, live around the corner. Drove back, went in. The Manager was nice and gave me a side of pickles. Not a New Hot Sandwich/Extra pickles. Took it home and Microwaved....NO longer Crispy....but I had my Pickles. ??????????? read more

This location is always busy but Chick-Fil-A customer service are excellent. They have staffs outside to take orders to make sure the line doesn't build up. The staff are very friendly and make sure your order is correct. They are very fast and efficient with their orders as I didn't wait for long during drive-through, even though there was a chain of cars waiting. They always get my order right and all the food taste amazing. read more

Booty. Do not come here for a good experience. Ass. Do not come here if you wanted napkins. Cheeks. Do come here if you don't want good service. 12 minute wait, cold everything but warm drinks :(( read more

To the man who was working the drive through and whipping up milkshakes here at 9:20pm on March 21st: you are the hero we need, but not the one we deserve. You need a raise. read more

This is now my 3rd order in a row that was missing items or was the wrong order entirely. Today the bag was supposed to contain 3 fries and a bottle of sauce according to the sticker and my order. The bag contained NO FRIES and NO SAUCE. Why can't you have the person who puts on the sticker verify it matches what's in the bag? This is the only Chick-fil-A location that seems to have this issue. read more

My wife and I love chick-fil-a and this one is conveniently located near our home. But, this is without a doubt the worst chick-fil-a I've been to. Constantly messing up orders and the slowest service. read more

Okay workers, okay food. Had higher expectations considering CFA is a well known fast food chain and known for outstanding service. Would give 0 stars if I was given the chance. read more

I just can't imagine how this place has bad reviews. Must be impatient people in the drive-thru. So far the best service I've received while moving to Seattle from Dallas. Just witnessed an associate jump to action to help a customer with hands full. She even stopped to make sure she grabbed straws and napkins before heading out in the rain. Both with enough bags and drinks for a family of 8 it seemed. No hesitation and she just knew what to do and did it with a smile. read more

This is the SLOWEST CFA in WA! I worked at a wa state location for 2.5 plus years when cfa first came to the area, and even on the crazy busy days, the lines and wait didn't taken this long. Two cars in front of me and sat for 15 plus min. waited 20 min in line before even getting to place my order and its like this everytime i come. ive drove to a different location 20 min away from me just to aviod this location, i really have no idea why i came back tonight, nothing has changed. read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

I mean...it's Chick-Fil-A. Do we need a review? It's great. Best fast food chicken sandwich. I took off one star cause the line can often stretch around the block, making it less than desirable for a quick, on-the-way-home-from-work dinner grab. read more

We only ordered once and they screwed up order. We ordered one spicy deluxe with pepper Jack and one deluxe chicken. We got one of each but they both had pepper jack cheese. The one marked pepper jack was non spicy which my husband started eating he wanted spicy and I took a bite out of spicy. Disappointed. read more

After reading the reviews for this location, I'm no longer surprised by the service I received last night. As we all know, Chick-Fil-A is known as the fast food company that provides phenomenal customer service. There are tons of memes all over social media about how they say "my pleasure", and how an employee will chase after you if they forgot to put an item in your bag. This location is like a black sheep to all of the other Chick-Fil-A locations. I have been craving a chicken sandwich since the whole Popeyes vs Chick-Fil-A debacle went viral. I haven't had Chick-Fil-A in awhile, and then I remembered that this location is close to my new apartment. It was close to closing time, so I placed a mobile order and rushed on over. I got there at 9:59 PM, and their drive-thru was blocked off even though they close at 10. I saw a bunch of employees standing around inside just gossiping and laughing, so I went inside to see if they could assist with my mobile order. Right when I walked in, they all stopped talking, and they just started at me. An employee instantly said "we're closed". I responded with "Sorry, I just had a mobile order for the drive-thru. I noticed that your drive thru was blocked off though." She replied with "Yeah, that's because we're closed." I said alright and just walked out. Granted, it was my fault for coming in a minute before closing. I hate to be THAT customer, but my last minute cravings got the best of me. If you're going to advertise that you close at 10, then actually close at 10. I had went to Chipotle last minute the night prior, and everybody there was extremely friendly. Even McDonald's will serve you if you show up last minute. I expected more from the famous "my pleasure" Chick-Fil-A, but this location ain't it. Take a drive over to Bellevue if you want actual customer service. The fact that this location has a 2.5 star rating, really speaks volumes on how poorly this location is compared to others. read more

This really is the worst chick fil a I've ever been to. Chick fil a is known for speedy service (have you seen how fast they can move people through a drive through??), friendly service and competent workers (it's my pleasure) and quality fast food. This location appears to be in some alternate chick fil a universe. The workers are always borderline rude. The food always tastes like it's been sitting around for a while. The drive through routinely takes 30 minutes to get through. On one occasion, we waited for over 45 minutes with no way to exit. On a separate trip, we arrived when there was a very short drive through line. It was at least 90 degrees out and they had two employees outside taking orders. There was nobody behind me, and one of the employees sat down on the curb momentarily to take a brief break. The heat was unbearable. I saw the manager come out and berate her for sitting down and telling her that she wasn't conveying friendliness and approachability. All within earshot of multiple customers. I felt so bad for that employee. Today, we tried dine-in for breakfast. Waited 20 minutes for our order. When I asked at the counter about the long wait, I was informed that they ran out of biscuits, and our order would be another 10 minutes. When my order did eventually come, they practically threw my tray on the table. read more

First time trying Chick-fil-A and was quite delighted. Ordered the 30 piece Nuggets, the Spicy Deluxe Sandwich, and a peach milkshake. Staff was over the top friendly ( which is awesome ). Prices were decent. We'll definitely go back read more

First chick encounter in the fast filling world. Featuring an Apple like enviroment of highly interactive associates , Chick-fil-A offers their chicks with variable degrees of final product modification with marginal discounts when recipes are removed. Chicks are easily consumed complimented with waffle fries and a rainbow choice of flavor enhancers. The tough critiques are that these chicks don't deviate from other chicks ive met at other establishment and therefore fail the uniqueness test. Such experience was overcome however through stellar customer service. Plus one for human interaction, a feat rarely shown in this industry. read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

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I'm so pleased they've got a closer Chick-Fil-A now! I had been going to Federal Way and Tukwila for my fix. As a Texas transplant, I'll always love the juicy sandwiches and the sweet breakfast chicken minis, as well as southern sweet tea!! Always pleasant service, consistently good food, great branch manager. Now bring a branch to the Central District! The CEO's personal values do leave something to be desired, but it's not representative of any of the sweet employees I've met, and the company does a great job of hiring differently-abled individuals. Those complaining of no vegan options are ridiculous for going to a place with CHICK in the name read more

I really don't understand how Chick-Fil-A could be out of 50% of their menu... no grilled chicken, lettuce tomatoes, etc. Don't come to this location. read more

Went through the drive through and every item on my order was either wrong or missing. I have been to this location several times and have received poor service each time. Larry Artman, your franchise is a poor representation of the chick fil a brand. read more

I'm split between 2 stars for poor chocolate milkshake and NO vegetarian kids' meals 5 stars for their effort, kids play effort, nice interior and waffle fries. Cons: - Paid over $5 for large chocolate shake that was mediocre and not very chocolate-ty - No vegetarian options in kids meals - Play area is a little tight Pros: - Chicken and waffle fries - Lots of new employees hustling - Nice kids play area, and it is still clean - Nice interior and flow of customer ordering inside and drive thru I've been here twice, each of their first two days but will not visit outside of Saturday breakfast due to lack of vegetarian options in kids' meals. Come on, it's Seattle! The owner is actively involved greeting customers as he cleans tables and wipes thing down with bleach wipes. Lots of attention to detail. I'm really hoping they become a little more veg friendly beyond a blog post on their corporate site about salads and biscuits. read more

The service was impeccable, this to marvelous, very gorgeous girls help me I think they might've been twins. I'm not sure, but I assume there twins. I got dinner at this location last Saturday. and I just wanted to make sure that these girls are appreciated, I am a regular and love their kale crunch. I take my sons often after their baseball games who also happened to be twins. Other than these two wonderful ladies, the whole restaurant has great ambience and great service. Thank you. Will be back for a regular Saturday dinner. read more

This place brings shame to the chik fil a brand in the northwest. I'm came in at 4:45pm on a Monday and the employees were all standing around gossiping, while it took 15 minutes to get the order of 3 people in front of me. Then I watched as the employees wandered around aimlessly trying to driver the food to the two people in the restaurant. As I sat down to wait for my food, I watched the staff pull out their phones, sit in the counter and the young man pick his Afro with his fingers for minutes before placing my food on my tray and bringing it out to me. I'm not sure where the training took place, but they should start over!! read more

Thought this chain was known for efficient drive throughs? Have been in line 20 minutes now...trapped...this is the slowest Chick-fil-A ever!!! read more

So thrilled to find that Chick-fli-A has come to Seattle! It was right off hyw99 and quite close to Asian Food Center. It was Friday night and there was a long line of the cars waiting to drive through. But fortunately it was not that crowded inside it and plenty of space and available seats. The same inner decoration as other stores, red and white, high seats near the window are always my fav. I had the 8pc nuggets meal, which also included waffle chips and a cup of Diet Coke. The nuggets were juicy and tender, and I loved them. Waffle chips were it's special and went so well with ketchup. Nice place and friendly staff. read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

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It was difficult ordering food from here. They tripled checked my order with me and still got it wrong. Ario was the person taking my order and was jumping back and fourth with my order. When I asked simple sauce recommendation, he was stated they don't use any sauce. No sauce and the wrong sandwiches, we got spicy when they should have been regular. We didn't check till we got home and didn't want to drive the 15 minutes back to correct it. As I have seen with the other bad reviews it happens. It's a better experience when you dine in. read more

Hey. I just want to say I loved the plastic wrap you put in my Spicy Deluxe sandwich. It was sooooo flavorful and the texture was just brilliant. read more

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I order two chicken egg cheese bagel meals, and they forgot the chicken, of course. When I called them about this, they cannot stop laughing and I had to wait there for them to finish laughing, which took a while, seriously? Then they somehow switched person so I explained what happened again... They refused to refund me since I ordered meals not just two bagels, which apparently makes refund difficult for them. After the very unpleasant conversation they finally said they will refund me partially. No sign of any refund yet, sitting here with soggy hash browns and cold coffee. Also the waiting was crazily long with surprisingly only one car ahead of us... All that time wasted for two no chicken bagels. Worst food experience ever...... read more

Chick-fil-A - Chicken bagel without any chicken... - Fast Food Near Me - Seattle, Washington

Great food. It's a new store so the speed of service is slow. I saw a customer wait in line for his carry out order and no one came to tell Him he needed to click the Prepare my order button on his phone. So he waited over ten minutes at the carry out counter without someone coming to help him. By the time someone did and told him to push the button he had to wait almost another 10 minutes for his food. The store is new so the employees will get better. Everyone is extremely nice and well meaning, it's just experience. Check this place out in a few months and go to the Lynnwood for now. Updated review: today is August 9th, several months after I did the original review. I went through the drive thru. I put in my order at 7:25 waited til 7:41 and left without my full order. I have to come back for my sandwich because I have to be work at 8. It was 3 stars originally but I have to make 1 Star. They had me and my wife pull over to a parking spot where I waited for ten minutes before coming into the store where I witnessed no one at the register. 3 employees waiting to put food in bags, one person making food and 3 other visibly just walking aimlessly. This restaurant has many problems and management can only be blamed. How can a brand new restaurant have only a "good" rating on food freshness? I have to say that this honestly ruins chick fil a as a business for me. I'm going to come in tomorrow needlessly with my receipt and ask for my refund. I don't even want their sandwiches anymore. read more

Update as of May 2020: They've definitely stepped their game up and are on point. The burgers are put together nicely and their customer service is always thGood job y'all! Original review: This is by far the worst chick-fil-a chicken sandwich combo I've ever had. Every single thing I ordered was a gross, soggy mess. I couldn't even finish my meal! The chicken patty and bun were so mushy and the fries were so abnormally soft, I thought they'd accidentally given me fries that had thawed out in the Seattle heat and not actually deep fried. There was absolutely zero crunch to the sandwich and fries. The Oreo milkshake I ordered had melted into a barely cold, watery soup by the time I got up to the drive through counter because it was sitting near the window for so long. I know chick fil a always has a line up of ordered drinks waiting to be picked up by the window, but they need to rethink this strategy, especially for milkshakes, during the summer months AND when the drive through line is excruciatingly slow. I'm throwing in an extra star because the ladies at the counter were nice and had a smile on their face. I'd rather make the 30 minute round trip commute to the Lynnwood location until this one figures it out. read more

I think the food is amazing but the wait and line is ridiculous. They have to find a new way of taking orders because when you pass the place at 3 o clock in the afternoon there is a line down the street. read more

Super friendly employees, but my fries were ice cold and soggy and the soda was filled to the top with ice - there were maybe 3 sips of liquid in there. Wasn't the usual chick fil a experience read more

This is probably the best fast food restaurant I've been in my life yet! Staff was super friendly. They smiled and used the most welcoming tone. You can tell they value customer services. They will even come check in to see if we enjoyed our food. I have been here 3 times and I enjoyed my food every time. Cobb Salad was amazing and my favorite yet! Definitely recommend!! read more

If you go through the drive through make sure you check your order. They consistently leave items out. I admit I should check but for a place that prides itself on service, I shouldn't have to check. Aurora chick filet - do better!!!! read more

the worst fast food I have ever had. It's a nightmare! the waiting line is about 1 hour. Not only me, but many other customers also complained about it. but it's not the worst part. I ordered a sandwich combo, and they didn't give me the sandwich but only coke and sides. I had to drive back to them again to pick up my sandwich. And they had no apologies at all! Not even saying Sorry I gave them one star because Yelp doesn't have 0 star read more

First of all, I love Chick-fil-A's food, so this review is for the service, and not for the food. When I come here, I always order a ton-- for myself, my husband, and my kids, and about 24% of the time, they'll get my order right. The other 75% of the time, I'll be missing at least 1 item and will get at least 1 wrong item. Today, when I went into the store, placed my order, and had 3 wrong items in my order. Instead of a cherry coke with no ice, I got coke zero (I had to tell the associate helping me to stop putting ice in the cup after I had just told him no ice). Instead of 2, 12-piece grilled chicken nuggets, I got 2, 12-piece fried nuggets. Also, they didn't initially give me chocolate milk for my kid's grilled nugget kids meal. I had to go back in twice-- once for the coke and once for the chocolate milk. I didn't have a chance to look at the nuggets until I got home, but if I had, I would've had to go in 3 times because of their mistakes. The man who took my order seemed very absent minded when I placed my order, so I wasn't surprised that there were mistakes with the order. I just didn't expect there to have been 3. Here's my advice-- if you go there, order online, double check your order in the car, and make sure that your order is correct. Otherwise, you'd probably be walking out with a grilled chicken sandwich instead of a spicy chicken sandwich (which has literally also happened to me twice.) read more