The drive thru seems to take forever, so I prefer ordering in the app. Whenever I have an online pickup order, I feel like I have to announce I'm there and pester the workers to see if my order is ready yet. Otherwise, they just ignore you - even when there's a staff of over 5 people "working". I thought they would call out the completed orders/names, but they usually don't, so I've ended up with a melting ice cream cup before which I had to send back. It would be easier if they had a designated worker and area to check in for pick ups. The dining area is a decent size at this location. I'm glad they have different receptacles for recycling, compost, and trash, since a lot of fast food places only have one bin to throw away everything. read more

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I was on the hunt for the salted caramel chocolate chip cookies at Sprouts Farmers Market nearby, but I saw there is a Chick-fil-A and had to stop by. I've been annoyed how difficult it is to access Chick-fil-A's in Seattle, so I was happy to be there. Despite the random location, this shop was really nice. The interior is clean and maintained very well. I was surprised that they put real flowers in a little vase for all the dining tables - a nice touch! Staff were friendly and attentive too. It was also first time for me to see a Chick-fil-A hosting bingo nights. I'm curious what kind of crowd they get here. Since I was there in the morning, I could only choose from the breakfast menu (lunch menu becomes available at 10:30 am), but it did not disappoint! I had the biscuit sandwich and it went very well with the Chick-fil-A sauce. And it was under $6. The only thing that I found off-putting was that the building is fenced almost all the way that I have to walk a long way to enter. It makes sense because the shop is located in a very car-centric area, and it was not pedestrian friendly at all. I guess one other good thing is that even though you have to walk extra around the block, the bus stop is right next to the store. I wish they leave the part of the fence facing the bus stop open so that you can go right from the bus stop to the shop. read more

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I ordered food and they got the order wrong two fold. First the attendant taking the order missed an item. Then at handout they forgot to give the parfait for my wife. I did not notice until at a redlight. I had to circle back to get the order corrected. They did not compensate me. In my opinion, if they mess up they should comp the food to rectify the mistake. After all, I purchase food there for the convenience. Having to circle around to get my order corrected while having a recovering wife at home from labor is a huge inconvenience and they should take some responsibility. I expected of all restaurant chains for Chick-fil-A to have higher standards on customer satisfaction and integrity. read more

Please check your bags before leaving if you order pickup. This is not the first time but I was missing a whole 12-ct nugget in my meal. The Cobb salad is what I usually get and today the chicken was very salty. I also tried their new lime lemonade and I'm a fan. The food definitely isn't the cheapest fast food out there but it's worth to get once in a while. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Seattle, Washington

Just picked up lunch for 3 including a large Mac n cheese (9.59) and it presents as 1/2 full. I called the store, and their answer is it is weighed out. It's 1/2 full!!! , an apology but if I want a refund I have to bring back the container, I live 20 minutes away. No other offers and not really an apology. This location always has issues. Unhappy cus read more

Check your order at the drive up, they messed with ours, you called and they don't do refund we don't live around the area. Avoid the drive up at this location. missing food items, sauces. Go to the Bellevue location. read more

Stopped in for lunch today. Friendly staff, great food, clean surroundings, easy in-and-out/parking. I had the chicken strips with zesty buffalo sauce. it was a quiet place to knock off a few work tasks too. Staff came by to ask if they could take my tray and empties when I was done. read more

My favorite fast food chain and my favorite fried chicken sandwich! Post Covid, I always used the drive-through service and this location is very quick. My favorites are spicy chicken sandwiches, nuggets, Fries, and chicken noodle soup. Highly recommend this place for chicken sandwiches . There is plenty of parking available on the premises. read more

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We had lunch today at the Bitter Lake Chick-Fil-a. This was our first visit to any Chick-Fil-a. We brought our 5-year-old grandson because he really likes the play area there. We were very pleasantly surprised - the food was good (chicken nuggets and fries) and better than other fast-food chicken & fries we've ever had. I understand now why they are so popular. Also, the restaurant was very clean and all of the staff who we encountered were super friendly and helpful. We don't live near that store, but we will make the trip down to the one nearest to us in Marysville soon to check it out. Good job Chick-Fil-a! read more

I just went through the drive threw and my order was wrong on the fries instead of a large tthey gave me a medium after I told them they replaced my fries with a large and took the old fries and gave them to the next person in line after I already touched them! Gross! And they forgot to give me my drink! After going back through traffic I went back in the store and asked for my drink and a small fry for the inconvenience and the manage ignored me and didn't do anything about it! I think it's unfair that they messed up and I had to come back and didn't satisfy the customer read more

This is the closest location to me.. and on my second visit.. there looked to be people to man the register but then they just didn't help the customers or anyone which was frustrating. The other days when I did use the app, I've had no issues with the service. They've always been friendly and addressing me by name. Even took my trash away when I was done. It has always been clean and lots of tables available when I come in which I do my best to avoid peak hours. Food is always good and they do take the time to cut some lemon wedges for me for my free water which I always appreciate. Will definitely be back. read more

I have never had a bad experience at a Chick-Fil-A, including this one which I've been to before, until today. Usually I order through the app but today I didn't - when I pull up through the drive through they ask for my name. I figured they thought I placed an online order so I said "Oh, I actually didn't order ahead" to which the boy with red hair who was working the drive through said "Okay cool, I still need your name" in a very condescending tone. Again, I have never had a bad experience at Chick-Fil-A so this was very disappointing. And then he did not put the right order into the system so when we got home our order turned out to be wrong. read more

This location is very clean, has excellent staff who are friendly and helpful and is spacious! I dined in, the service was fast, and the food was brought to the table. I opted in for the chicken biscuit which had a light and fluffy biscuit with breaded chicken cooked to perfection. I added lettuce, tomato and Mayo to my biscuit as that's how I like it. As for the hash rounds, they were good but the container made them a little soft. However, they were worth getting. Overall, this is a great location and I will be back. read more

Chick-fil-A - ows a sandwich and a box of tater tots - Fast Food Near Me - Seattle, Washington

4 th time I've been to Chic-fil-A. All were bad. This time I tried the chicken"strips". They were more like big nuggets. They were not warm and were dry, which has been the case for me every time. I don't see what people see in this company. read more

Did the drive through on New Year's Eve for a quick lunch. Surprisingly it was very slow (not the quick pace normally at chick-fil-a). As I drove home I was shocked that my drink was empty when I got home I found it was mostly ice with a shot of ice tea in it. The sandwich and fries were delicious but the drink left a lot to be desired. Check your drink before you drive off! read more

Chick-fil-A - My cup of ice - Fast Food Near Me - Seattle, Washington

Amazing service. Accommodating and clean in the morning. Shoutout CJ for the excellent service he met our every needs and was constantly checking on us. Best chick fill a I've ever been too. read more

Unfortunately, still not the best. Their portions are notably less than other stores and little things like sauces you ordered are forgotten etc... staff are nice and work hard! Just some fine tuning and polishing. read more

Super disgusting Bug eggs in lettuce in a Deluxe Spicy sandwich. The store did not refund for the meal and asked us to drive all up 20 miles to its store to buy another meal and will just send us a free sandwich. With this healthy issue/product quality, who would ever go for a meal there again?! Super disappointed. If this is not resolved appropriately, I would need to notify authorities. read more

Chick-fil-A - Bug eggs - Fast Food Near Me - Seattle, Washington

Amazing food, great service with lots of smiles! Food, utensils, cups all outstanding. Overall, would definitely comeback just to this location. read more

I placed my order on the app and it literally took 30 minutes to get the food. I am still waiting to get my food waiting at the counter and it's been 10 minutes since they closed the restaurant. Then they had the audacity to tell me that they would give me free stuff as if I cared, this is the second time this happened and I will never go back again. I have explained to the manager that this wasn't the first time this actually happened and it's a shame that instead of trying to be genuine, he tried to somehow make it seem that getting a free food would solve the issue at hand. read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

I'm really puzzled why CFA has an average of 3 stars! Granted, this is the first CFA I have ever been to, but I was really pleased with the experience from start to finish. First off, the food is excellent for fast food. We always get the standard CFA sandwich, spicy deluxe and fries. The food has always come out hot! I like that there are so many sauces to choose from (my favorite is the original CFA sauce). My one small complaint is that I think they could do a better job packing in the fries ;). The staff is polite and friendly, and the restaurant space is clean. We've done dine-in and mobile order and the food comes out fast. For dine-in, our wait time to get the food is generally less than 5 minutes. One time we waited about 15 minutes for food ordered via mobile, but it was a busy day during COVID times, so I'm not critical of that. read more

Whatever you do... refrain from ordering over the app. I've had the exact SAME breakfast order for years. I've received the correct order ... maybe a third of the time I've ordered it. - grilled chicken - egg white - yellow egg - American cheese. - no bun. Today was the last straw, they messed up the order and forgot the egg white. How difficult is it... to follow these simple instructions on the app. You know what, bring on ai, bring on the bots... because this company has proven the lack of quality and care they have for anything nowadays. Absolute BS that I need to waste 20-30min making calls over their mistake. Why even exist if you cannot get the SIMPLEST of SIMPLE orders correct. Never returning here. read more

I once heard that happiness comes from the company you are with. If that's the case this chick fil a is the happiest location in the world. Great people, great staff, great customers and great freaking chicken. Truly cant say more about this establishment. Kudos to the workers. Brings a smile to my face every time I pass by this diner on my way to work on the corner. Keep on keeping on -dogdays reviews read more

Way way way too expensive!!!! Will only order drinks and waffle fries in future! Other items not very good! read more

Pros: - I've always had quality good here. Top notch chicken (in tenders and nuggets form). I like their salads, milkshakes, sandwiches, and tender meals. They've never messed up an order (so far) and I've ordered there quite a bit so that's definitely a plus. They give you plenty of sauces even though it's suppose to be capped. - You can order ahead on the app and then do drive through. I liked it better when they were doing parking lot delivery/pick up. They were doing that earlier in the pandemic but I don't believe that is an option anymore. For that, we were able to park at a designated spot and then let them know we were here and someone would bring out the food. Now, I believe everyone goes through the drive through. Cons: - it was always always always backed up. And if you are coming from the main road, good luck. The easiest is making a right off Aurora so if you are coming the other way, make sure you make a U-Turn - there is almost no way you can squeeze into line from the other side. Even though the line is always long, they keep it moving pretty quickly - just be patient. Order ahead on the app, then wait in the line, check in, and you'll get you food alright. read more

This place is the bomb.com, first of all! Second, the young lady that was outside in the freezing wind, Jazell,was the sweetest thing and NEEDS A RAISE(wink wink) anyways, the food is always good, and the customer service is top notch for having young people working there! I will always come to get food here! read more

Blow'd tf out. What the heck, man? Chic fil a usually strives to deliver. Not the case at this location. No napkins, forgot entirety of drinks, holes in breakfast burritos. Weird stuff going on here. read more

Got my food at 2:35 on May 11 Shout out to Nariah, Johnathan, and CJ for working with a smile on their faces! While it was quite busy, the whole crew got us through there surprisingly quick. Nice job everyone thank you for your service read more

Love chic fil a Always the go to spot when I'm in need of a grilled chicken sandwich with fries. read more

Shannon the manager on shift was super friendly and helpful and patient to walk me through the process. I came to redeem the rewards given during the football game. Apparently it's not based on your game ticket to redeem. You had to download through the app. The downfall is with the app, you can only redeem one, so if you were trying to redeem as many as the number of tickets you have, you would have to create a new account for each person. This is bad advertisement cause what if you have kids, you have to create an email to create an account to redeem for your kids. They should be able to redeem rewards based on the actual football ticket. read more

First time visiting this Chick Fil a. We did the mobile drive through. The employee, he was very nice. I ordered a 12 count nugget meal for one of my kids. The drive thru was quick and the food was hot. read more

It took me years to go to Chicj-fil-A due to their "political views." It wasn't until I gave in out of hunger and convenience of their location that I let my political views aside and wanted some food. This is by far one the best fast food places I have ever been to. The food is always fresh and yummy and cooked to perfection. The staff and management are friendly, professional and knowledgeable. No matter how crazy busy it gets the employees all keep a positive attitude and all seem to have a great sense of humor! It's quite obvious this company treat their employees with kindness and respect and pays well (I'm assuming). Political views aside. I recommend this place and appreciate how they keep it safe and clean for everyone. read more

This is my go-to chick fil a stop! Although the drive through line is usually pretty long, the customer services is friendly & efficient. However, with the new Spicy Pimento Cheese Sandwich going viral on social media, I was hoping to snag my fair share and at this location it wasn't available. When asked about the employee just said "we don't do that here." Excuse me? What does that mean?! Frustratedly, I drove 10 miles out to a Chick-fil-a that actually had sandwich the franchise has been promoting for the past month. read more

Having had a good handful of experiences at other Chick-Fil-A's in the area, I have to say the biggest take-away is the service, cleanliness and timeliness we very disappointing. I'm a creature of habit, and get the same spicy chicken sandwich every time i go, and unlike other "fast food" chains, I almost ALWAYS dine-in. Which is where majority of my disdain lies in my experience. And is a huge disappointment because I have always viewed Chick-Fil-A as a very "elevated" fast food restaurant. From the obviously clean fryer oil, to the unique dipping sauces and superb customer service. Not to mention a clean dining area and fast service no matter how busy. When my boyfriend and I first walk-in, its apparent the work place is a lot more leisure than I'm used to. There was casual talking and yelling on the front line, the manager on site was just sort of leaning on the end on the guest side of the counter. And the gentleman who took our order was courteous and hastily enough, but got our order wrong. There weren't any straws in the condiment area, and when we were finished we just left our meal mess on the table because the garbage was insanely full. Not to mention after I ate my "at-par" chicken sandwich, I went to use the restroom. And spent probably over a minute cleaning the facilities before I used it. Otherwise...It just wouldn't have been usable or sanitary at all! Really frustrating of an experience. To be honest, if it weren't for the food, I would be very vocal about never recommending this location. So my bottom line is: If the ABSOLUTE only criteria you care about is the food. And literally nothing else, go ahead and enjoy. Otherwise save your time, money and peace of mind and travel to ANY other location in the area! read more

Chick-fil-A - Disgusting garage - Fast Food Near Me - Seattle, Washington

This place was crazy! Sparling clean and the world's most friendly employees. Actually they may have been robots. If not they love their jobs beyond reason. The low rating is because while hyper friendly and clean it took AGES to get our food. As much as we enjoyed chatting with every single employee that walked by us, we would have enjoyed getting our food even more! read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

This chick fil a tastes much better than the one in Bellevue for some reason. And the Kent location got my order wrong once. This one has never read more

Awful. Order was wrong. Food was forgettable (chicken wrap, chicken strips, waffle fries, Mac and cheese, vanilla shake). Never again wasting my time or money here. read more

I love chick fil a. We all do. Going in is always the best option. When going though drive though my order is almost always wrong and they give me the wrong sauces. I'll order a meal with no pickles or no tomatoes and they always have them on there. I ask for 4 different sauces and 1 or if I'm lucky 2 of them are the ones I wanted. Before leaving the window, check your bag because 80% chances there's something wrong. read more

Had a wonderful experience at this location. Braedon and the team handled a complicated order in a professional and patient way. I felt valued as a customer and highly recommend dropping by here! read more

This is a really nice store for the kids and families can stay and enjoy their food. And the worker Madison is so wonderful and hopeful. Also, she always has a great smile to everyone in the store. Although she was busy working on something, she still gave me a help to refill my drink. I really appreciate for her help. Thank you. read more