I was told that refills on soda would be charged, even though KFC usually offers free refills for dine-in. This was frustrating and disappointing. I hope the store clarifies their policy so customers aren't surprised. read more

KFC - Fast Food Near Me - Seattle, Washington

The chicken use to be cooked fresh and tasted fresh. Unfortunately it no longer tastes fresh. It tastes old. Like previously cooked and then microwaved. The chicken is dry, not juicy. The sides are the best part instead of an honorable mention. I'm not buying chicken nuggets. The nuggets are more expensive than McDonalds and doesn't have white meat/ breast meat. The service is really great. Unfortunately, there's no more free refills on any drink. I still love the Mountain Dew sweet lightning. KFC has to return to serving fresh, hot, deep fried chicken or else people will find a restaurant that will. Stop serving microwaved chicken. Charging an extra $10-$15 since 2021 is unacceptable for the poor food quality. Chicken per piece went from $4 per piece ( 2021 ) to $9 per piece. ＊Everyone in the restaurant does speak English. The staff are Latino, and yes, Americans are a diverse group. If you're demanding all white/ Caucasian people, perhaps Seattle or Washington state isn't for you. Learn a second language, it's not that difficult. Multiple nations have multiple languages. read more

KFC - Fast Food Near Me - Seattle, Washington

I pull up to the speaker and before I can decide what I want to order, the lady asks in a snarky tone "Are you ready?" I assure them we are still ordering and not 15 minutes later, she goes "Still there? Are you ready?" She would've sounded more helpful if she wasn't so snarky. After ordering our meals, she asks what sauce we want. I ask if the sauces cost extra, because I forgot, and she ignores me and says "Are you still there?" I didn't know we were getting timed at the window. Finally, she then asks us to pull into the parking lot to wait for our food and it took 25 minutes for her to come out (We were the only ones there). If you still want KFC at 10:00pm, be prepared to be rushed. read more

so this is the second time I was quite shocked by my order the first time I ordered a three piece strip chicken three pieces like the kind you can get at McDonald's for like five dollars it was like $22. I just about fainted fact I asked them to confirm the price. This time I just get a mashed potato and gravy, thinking I'm gonna get a a reasonable size bowl not a 3 ounce little container for four dollars‼. I simply cannot believe it probably cost them $.10 to throw a teeny tiny scoop of potatoes a little bit of gravy in a teeny tiny little container and charge four dollars ‼‼‼ I'm NOT sorry BECAUSE THIS IS THE LAST TIME KENTUCKY FRIED CHICKEN RIPS ME OFF ‼‼‼ read more

KFC - Four dollars worth of mashed potatoes and gravy that probably cost them $.10 to make - Fast Food Near Me - Seattle, Washington

Food was alright but this place is more expensive than any KCF I've ever been to!! 15 dollars for the classic sandwich meal is ridiculous.

The extra crispy chicken is awesome. They don't let you choose white or dark meat from the doordash menu, however. The pieces are big, but spendy. About $3.50 each. The 18-piece bucket is $60, and $72 for the meal deal. The sides are adequate, but they don't offer baked beans like Ezell's. The potato salad is pretty good, and the mashed and gravy is pretty standard. Not too big a fan of coleslaw, but they have it. KFC has fried chicken over Chick-filet, but the latter is closed on Sunday. Chick-filet has only strips and sandwiches, no dinners. So I prefer KFC when I can afford it. read more

KFC - Fast Food Near Me - Seattle, Washington

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I ordered 2 piece fill up and let me tell u can't change sides I bought an additional wedges and for 4.99 and they where not done I asked for a different batch and she tried to drop the ones I already but on it frier hell no refund me everything un fucking sanitary eat at your own risk not good her name I believe is nena .... read more

My order was missing items. The app doesn't allow for me to address the missing items. I called the number several times and someone would pick up the phone and hang it up immediately without answering. Please check your order at restaurant. read more

KFC - Missing biscuit and drumstick was replaced by a half of a wing piece. Mobile order beware - Fast Food Near Me - Seattle, Washington

Service good food average but if using the self serve order screens WATCH YOUR SUBTOTALS machine added an extra $10.00 to the order, Without an explanation the tax was an other $10.00 dollars read more

Expensive than other kfc, 22$ for 12 wings so small and also they don't have regular deal on Tuesday:). Do not go this places

This has got to be the worst kfc in my 57 years of life. I even had the mgr wait on me and she was rude and spoke very little English . I felt the staff was exactly like her. They had false advertisement on their billboard. I got home and called them and the mgr was irritated by my questions so she pretended that to not hear me so she hung up on me. I don't understand what happened to having some pride in your job. Not once did she want to meet me halfway. I even call kfc customer service and how convenient that I have to call back during business hours and of course nobody could tell me when were the business hours. Nobody takes pride in their jobs anymore and I have to say the world is not a good place to live with this type of work. read more

The food was really good but I found feather's in my chicken strips. But other wise the food was great

My order at KFC was not completed. They did not have crispy chicken. I went to the KFC and they refused to refund, gave me no number to call to get refund and refused to help me. I had to order another sandwich at the KFC. When they gave me the order from the store, they gave me fries instead or coleslaw. When i asked the manager as to why service is so bad, said "no one is perfect ". So far they have messed all 4 of my last 4 orders read more

Ordering online is the only way to fly! The KFC app is secure and super easy to preorder our meal and it's generally waiting for us to pick up at the store. Just had to update my review and give the store their flowers! Well done folks. read more

Why is this KFC's prices $20 more than the KFC in Kirkland? I was searching on Uber and was accidently on a different address and prices were about $20 dollars cheaper in Kirkland. I know it's a franchise but what a scam. read more

I agree with one of the reviewers about staff taking order issue. Today it happened with me. I often order from this location but today there definitely was language barrier. Asked for the featured chicken tenders combo and person rang the order in as a entree and add-ons. Instead of the featured price of $16.99 I was charged over $40. Wow. Management please provide more training or put a digital screen so customers can validate the order. read more

I figured out why the sriracha cheese curds here cost me $11 when I found the receipt -- the cashier charged me for whatever it was she was bringing home that night to give to her friends or family I guess. The receipt shows 2 x lemon cake a la carte items. What a scam. read more

KFC - Cashier: Rivera charged me for whatever she was bringing home for the night since it wasn't my $4 or so sriracha cheese curds - Fast Food Near Me - Seattle, Washington

I ordered a 3 piece white meal. The girl repeated it back to me. Got to the window and paid. The girl handed me my bag and again repeated 3 piece white. I got home and found that they had given me dark. I hate dark. They did manage to charge me for white meat. I tried to call but they wouldn't answer the phone. read more

Horrible food, horrible service, ,don't even get me started on the prices. They would need to do better for me to say they are horrible.

Paid for a 8 piece family meal Asked twice if would be mixed white and dark. Get home to find only 7 pieces, 2 breasts, 2 thighs and 3 drums. NO F#$%^*g wings. I am so pissed. They charge a premium unless you want all dark meat! I personally only like wings. Ripped off, only 7 pieces and no wings!! The chicken we got was old and tasteless. It was 4:45 PM.... How dare I expect fresh chicken at dinner time right? With KFC's going out of business around here, one might think they would actually give a shit, but NO. I'll never go to this KFC again. Uncaring thieves. read more

its so bad at this point dont ask for NOTHING specific they will literally just give you whatever. im serious if they dont understand you they'll just give you bucket of whatever im deadddd read more

Food is always fresh and served fast, downside combo prices starts off $13 for a combo but remember guys this is Seattle Washington

Dang. I never thought that a KFC could be this bad. Upon reading the reviews, I thought that the reviewers were exaggerating. I've seen it happen so many times where people bash on a fast food establishment, because they expect so much as if they were at a fine dining restaurant. I thought to myself, it can't be that bad. Most fast food places are all the same. Some cleaner than others, but the food usually tastes the same. Boy was I going to learn to regret that. When the other reviewers are saying that the employees don't care, they're not exaggerating. They really don't care at all. I pulled up to the location, and I was going to place an order inside the restaurant. As I was about to get out of the car, I saw a homeless lady who was drugged up stumbling out of the restaurant. When another reviewer had wrote about homeless people loitering around, I thought that maybe it was a one off incident. I guess not. The lady slept in front of the restaurant, so I decided "Nope. Drive thru here I come." When pulling up to the drive thru, there was an initial silent for 30 seconds. The employee then said "Hi, welcome to KFC. How's your day?" I thought to myself "wow. The reviews about employees not caring must be false!" I told him how my day was, asked about his day, etc. I came there for one reason only. Hot wings. I saw that they had a 10, 20, and 30 piece option. None of the hot wing prices were displayed on the menu, so I asked what the price difference was between the 10 and 20 piece. This is how the conversation went down: Me: I was wondering, what was the price difference between the 10 and 20 piece hot wings? Employee: You want the hot wings? Me: Yes, but I was wondering what the price difference was between the 10 and 20 piece. Employee: You have to wait 10 minutes for the hot wings. Me: Yeah, I'm fine with that. What's the price difference for the 10 and 20 piece though? Employee: They're $1 each It was kind of annoying have to repeat the question multiple times, but it was whatever. I ended up going with the 10 piece, since I wouldn't be saving any money by ordering the 20 piece anyway. When I pulled up to the window, I handed him my American Express card to pay. I noticed on the window that they only had the Visa and MasterCard sticker on display, so I assumed that they didn't take American Express. I was going to ask for my card back so that I can provide a different one, and this is how it went down. Me: Oh, do you guys not take American Express? Employee: Huh? Me: You only have the Visa and MasterCard sticker on your window. Do you guys not accept American Express? Employee: I don't know. (scoffs) I was kinda dumbfounded that he didn't know, but just went with it. The card ended up going through, and he gave it back to me with my food. Usually hot wings take awhile to make because it's not a commonly ordered item, so they don't have it prepared. Once he handed me my bag after a minute, I knew I was in for a disappointing meal. The bag felt a little light, but I didn't think anything of it. When I got home and opened it, I was shocked. These hot wings, literally looked like little baby chicken nuggets. They were so bite sized, that I felt gypped. I order hot wings all the time from different locations. Every time, they've come out piping hot and look like chicken wings. I assumed that these were tiny, because they had been left to dry out so they had shrunk. They were a darker brown color, and I assumed that it was because they haven't changed their oil in awhile. All the other places I've ordered it from, they were a nice golden brown. Also, the other reviewers weren't lying when they said that they don't give you a receipt. I feel like they purposely do that so that you can't take a survey, and corporate won't know how terrible they're doing. I've provided photos from their establishment, compared to the one down on Mercer street. Neither one of the photos are filtered. Just take a look at the color difference. The Mercer street location is pricer, but at least you're not getting old food. I tend to get full after eating the KFC hot wings, but these wings literally had no meat on them that I was still left hungry afterwards. I should've went with Panda Express instead. Lesson learned. read more

KFC - Little bite sized "hot wings". They look bigger due to how close I took the photo, but don't be fooled. Darker color due to using old oil. - Fast Food Near Me - Seattle, Washington

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No problem with KFC in general, just this location. They'd get a better rating if they had chicken on hand. Once, I received a company awarded lunch. The office administrator called my order in in advance. I arrived, they didn't have it, and I had to accept a substitution. Today I went to get lunch for the family, and ordered a 10 piece leg and thigh bucket. They only had three thighs. Pivoting, I asked for an 8 piece bucket. They were missing one breast. I left, and got my 10 piece leg and thigh bucket hassle-free a little farther north on Aurora. read more

I don't have anything really negative to say about this location ! I stop in every other week and get the $5 Go cup and the staff is super friendly and the food tastes good compared to other KFC locations I have been ! I like the Nashville Hot Chicken although it's too greasy here the chicken always tastes good for fast food. The ladies in the drive through are always super friendly for kinda a bad area ! Wish KFC would enforce more humane treatment of their poultry but hopefully that will change read more

KFC - Fast Food Near Me - Seattle, Washington

Avoid unless you want to empty your wallet. I had a craving for a famous bowl. Something that used to cost $5, and is still advertised as such in the app, it is $12 at this location. Everything on the menu is double price. Did I miss the part where this location was in an airport? read more

I asked the older man how the pot pie was, he feigned not knowing English! I ordered 3 pc crispy meal. He gave me 83cents in change. I got my order and the chicken was good, there was gravy for maybe two bites of the potatoes only. The coleslaw was bitter. He did NOT give me butter or honey for the biscuit, nor did he provide a knife or fork! I had to ask for my receipt and when I got to my car, he slighted me $2.00 in change. The bill was 17.17 and I had given him a $20.00. My order was D181009 4 85 4119 at 4:02PM 1/30/2023! I won't be going back! read more

This particular location opens at 10 AM I was there at 10:05 I stood there at the front counter for about 2 to 5 minutes nobody helped me. When the person finally came to the counter I asked, are you open? and they replied yes but our system won't be up for another 15 to 20 minutes so it appeared like the crew showed up late and nobody was there to get the store ready to be opened, very unprofessional read more

I got a 3 piece chicken box meal from this location. They did not ask me what sides I wanted. Or if I wanted any sauce. They also gave me the most dried out awful chicken I have gotten from anywhere. And I normally love KFC. This was during dinner time so you'd think they would have fresh chicken. Do not go here. read more

Never again! Beware if you go through the drive through they make you wait behind the building where lucky me a homeless man who was high decided to help himself into my car while I was waiting and it took me over an hour to get him out! read more

1. The chicken sandwich was like a ROCK BETWEEN 2BREAD AND 2pickle...omg ..who pays 45.oo$$ for a chicken fill up....that IT LOOKS M FINISHED WITH KFC! no call back ! And no speak english ( spanish) frm service or manager (Indian) hey Ive got no problem living the American dream . But my God at least give me some one I can communicate with? When I question why the 20$ fill up is now 45.00 read more

KFC - What happened to KFC!! NEVER...EVER.. - Fast Food Near Me - Seattle, Washington

Back again for my weekly root beer float, lol. Love that they have a drive thru and it's on the way to work. read more

Come here at 11:45 and order chicken said waiting for 12 mins to fresh chicken. I have be waiting about half hour to get my chicken. Asking a lady see what's going on and the lady just said : oh I can refund if you need. WTF? Told me for wait 12 mins and when I ask seen I been waiting 20 mins???? Worst KFC I ever been. Need tell customer the true and be more courtesy. read more

Terrible manager, told me 10 min and 20 minutes later told me it's coming. Argued with me and overall terrible experience. It's sad to have a manager tell you that you are wrong and cop an attitude. Will not return. Tables not washed well read more

We placed our ordering sat and at and sat. In the mean time 4 cars came up and placed their our after us. They received their orders and we t on their marry way whike we were told that drive thru is the priority. WTF people who have not even placed an order yet are a priority over customers who have e ordered and paid alread read more

Forgot a significant portion of our order and won't answer the phone. I would leave a 0 star review but it's not an option.

Good location with decent parking shared with Ivars. They have a drive thru as well. Never had a problem here besides the food might take a while. They offer a lot of coupons and deals. My favorites are the original drumstick and thighs. Their chicken tenders aren't bad either. read more

I haven't ate kfc for about 20 years I just moved to the area and decided to try it again because of a bad experience 20 Years ago it took me about a week but finally I tried it so I go in I ordered two chicken sandwiches, 2 2!pieces and some fries The two pieces are supposed to be a leg and a thigh, mashed potatoes and gravy and a biscuit for 599 so first of all I sit there a half hour for my chicken sandwiches. They told me 10 minutes it was a half hour then I get my order I get home I have two legs and a chicken tender in my box instead of my two piece meal I called him told him they told me they could not replace it and I asked speak to a manager and they asked me for the corporate office then I get my son is chicken sandwich. He bites into it and he said it was raw and inside the plaza with the bag where you get the sandwich he found a dead bug. Well that did My I did it for me ever eating at Kentucky fried chicken again this place just can't ever get it right or have a good experience. There are used to be one of my favorite places when I was a kid and now I'm 53 years old like I said, it's been 20 years and I'll never go back. My star rating is half read more

I really do not like giving a place a one star. The experience I had today would be zero. I'm going back tomorrow to speak to the manager and getting a refund. I have never done that in my life. I placed an order in the the drive thru and the girl working the window, Florencia, did not know what she was doing. They need to train their people better or figure out who to let go. She asked me to repeat my order four times, claiming she couldn't hear me, and I was almost yelling the fourth time before she finally got it. She had major attitude at the window and was very slow getting the order together and running my card. I also had to wait a few extra minutes for my drink that I had to ask for multiple times as she gave me the food then it dawned on her when I didn't drive away that she hadn't given it to me yet. I took the time to fill out the survey on the receipt to let the manager know and will be calling tomorrow as well. I will also be asking for my money back because of the horrible food. The skin on the drumstick was hanging off of it like someone went to rip it off and both pieces of chicken were slathered in grease. I couldn't eat it. I would have gone right back for a refund but was on my way to work. I read other Yelp reviews after I went there and saw that it is a regular occurrence at this KFC for the person working the drive thru to not understand English and/or be able to hear. They need to hire new people and/or fix the hardware. Food: 0 Service: 0 read more

I absolutely hate coming here, every single time nothing but arguing with the employees about the prices!!! If you get coupons solicited in your house more than likely they won't honor them. If they do, NO CHANGES TO SIDES even though they are all the same price. So if someone hates coleslaw, tough. KFC offers a senior discount, but good luck trying to get it. They tell you it's only on "menu prices" but the $24.99 10 piece meal IS ON THE REGULAR MENU!!!! GOD, WHAT STUPID PEOPLE!!!! Also, homeless people commonly hang out in here to sleep and stay warm. Enjoy your KFC meal.... read more

KFC - Homeless people hang out here frequently... Enjoy your KFC meal. - Fast Food Near Me - Seattle, Washington

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