Worst Chick-Fil-A ever used. Did an Uber eats order with them. In summary, overpacked bag, cold nuggets, missing sauces, leaky and over filled peppermint shake with no true taste to it. Absolutely awful. Wouldn't go back read more

I just wanted a quick breakfast but it became a disaster. I was waiting in line with the two access points to the drive through and the person who was to my left stared at me while smirking. I knew then and there that they had the full intention of cutting me off. Whoa and behold as I begin to pull forward they floored it. I had to pull my car to the right so I would not to get hit. I asked the staff not to serve them for what they did. The young kid said no I'm not going to do that. I then asked him to simply ask that person to go through the line once more. He then decided to bring out his manager. Who was also a very young girl. I explained what had happened and she looked me dead in the eyes saying I would be served first. The other person was to wait in the pickup parking area. Yet this was a flat out lie. They hurriedly served this person before me, and to top it off they didn't even get my order right. Anyone interested in fast food, I suggest you do NOT go here. If not just for principle, then for not getting what you spend your money on. I cannot tolerate liars, and getting lied to makes me sick to my stomach. I do hope anyone looking at this review knows what kind of business this is and does not go there. Thank you for your time reading this. read more

I normally visit this location and have a great experience however this time I unfortunately spoke to some man named Noah, and he was very rude and short. I was shocked to get this kind of service and very disappointed. I don't think I'll be coming back, I was very turned off by this experience. I can't believe management let's him get away with that behavior read more

We LOVE this Chik-Fil-A & We LOVE Micheal!! Of course the chicken is always amazing, and so is the friendly service! We come here a few times a week and i want to come everyday just because of Micheal, he is such Good Vibes, so sweet, cute, and so Fabulous! Thanks for making our day! read more

Spent 20 min in drive through , order was repeated back by person outside correctly. I said grilled many times , I can't eat fried! This place has taken a simple operation and turned it into a nightmare with so many people trying to take one simple order. It's worse than in and out as far as time thru the drive thru .. I want a refund next time in read more

Chick-fil-A - Wrong order - Fast Food Near Me - Phoenix, Arizona

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Coleson is the GOAT. Helped us pick baby names. This service is always on point but I wanted to give him a shout out specifically

Its OPEN! Apparently this Chick-Fil-A reopened yesterday! Just wanted to let people know.

Food is what you'd expect it to be. What is even better is the service here. The manager that runs the place knows how to get good workers. It just wish that they'd be more open minded on the politics. read more

Dining room closed again ... drive up so slow. No one monitoring line jumping in the lanes. Never again ...

I have been hooked on Chick Fil A ever since I had my first taste of a chicken nugget sample at a long forgotten mall food court. So, when I moved to AZ I was concerned that I would not be able to get my fix - what if there were no locations nearby? Lucky me, this location in the Scottsdale 101 center can take care of my chicken sandwich and waffle fry cravings. Well, except for Sundays, when all CFA locations are closed. This location is nice and clean, and service is efficient both in the restaurant and at the drive through - my orders have always been correct which is nice. They aren't stingy with the condiments, either. Want to try more than one type of sauce? No problem! Not like some other fast food places I won't name where customers are asked exactly how many catchup packets are needed. Seriously? I usually stick with the basic Chick Fil A Chicken Sandwich and waffle fries. If I am feeling a little wild & crazy I will ask for lettuce & provolone cheese as well (tasty!). If I want to pretend I am being healthy, I will get the Chargrilled Chicken Sandwich, which is not breaded and is served on a wheat bun with lettuce & tomato. Either option is tender and juicy. I have tried a couple of the breakfast items as well - the chicken minis (little chicken nuggets served in a slightly sweet mini bun) and the chicken biscuit sandwich are both good, as are the hash browns (quarter-sized tater tots - yum!) read more

Nothing like placing an order for a heavily marketed menu item only to not get it. Placed an order in the drive though on my way to work, was told to pull forward into a waiting area while my food was being prepared. Waited in that spot for 10 minutes while all 6 of the other cars that were behind me were served food and still hadn't received my order. Had to leave without my paid meal, called to let them know I couldn't wait any longer and was told the reason for the delay was they were still working out the "kinks" on how to make this new heavily marketed menu item. Completely out of character for Chick-fil-A, but in life we're given a small opportunity for impressions and this was definitely a lost opportunity to set a positive impression. Better luck with the next person, I'll take my business elsewhere. read more

What's the point of pre ordering curb side when you still have to wait, 5 cars have been through the drive thur when I placed my order 45 minutes ago. read more

I tried really hard to boycott these LGBT haters but the chicken is so good and the employees who work here are so nice. Seriously, how did they get these 14 year olds to say "my pleasure" after everything? My favorite go to's - #1 the classic chicken sandwich, strawberry milkshake (cause I'm a fat ass), and waffle fries (again, cause I'm a fat ass). I appreciate their healthy options too. Minus one star for being closed on Sundays when you want chick fil a the most. Super inconvenient to my cravings. read more

I usually go to this location, but tonight was the last time! I went through the drive thru and ordered an 8 count meal. I get home and there's only 5 nuggets in the box!!!!! Clearly I paid for 8 nuggets so where the hell are my other 3?! THEN I called up to the store about 5x and each time, the phone rang and rang. There was no voicemail or nothing. So now I'm stuck eating 5 nuggets, which is NOT my complete order AND there's no one to talk to regarding this situation. Being that today is Saturday, they're closed tomorrow. I will definitively be back up there on Monday and will speak to a manager. This is ridiculous and I won't let this slide! read more

Chick-fil-A - Paid for an 8 count meal but only received 5 nuggets. WTH?! - Fast Food Near Me - Phoenix, Arizona

I placed an online catering order for pick up at this location for my New Year's Day party. I arrived promptly at 10:30 AM to pick up my order and the order was not ready until 11 AM, this completely screwed me up as I was supposed to pick up another food order at 11 AM, all the food ended up arriving late to my party that had already started, when I spoke to the manager Michael he was completely rude and unhelpful, I will never do their catering again and Michael needs to go back to Customer Service school. read more

Ordering with the app for curbside pickup during this COVID situation has been a breeze and a lifesaver!! We have gone at least once a week for the past month. I always think Chil-Fil-A prices are high for the amount you get, but the quality and taste is there so we always come back. My new favorite is the diet frosted lemonade. Will be back soon ordering on the app!! read more

We have gone here many times the food, service and atmosphere is always off the chart great. The restaurant is always clean and smells are pleasant when we dine in. The food is alway tasty and consistent. Beside you get a cherry on your shake. Best of all fast food dining establishments, hands down! read more

Came here twice and both times the fries tasted like dirt. Very obvious that they don't wash the potatoes before they cook them.

Just want to give a great review to Chic-Fil-a on Mayo Blvd in Phoenix. It's such a pleasure going through their drive-thru. It goes so fast, your order is always correct and the young people working there are so pleasant. The food is scrumptious and, even though we have to eat in our car cause we live too far away, it's worth EVERY TRIP! Karen in Scottsdale. P.S. Please build another one in North Scottsdale/Carefree area, North of Dynamite. read more

This place reminds me so much of In and Out Burger, in the sense that it is run by young, smiley, happy people. I have been going there for years since the day they opened and still not a bad experience. They are fast, cordial and care to provide great service, and fresh hot food. Always great! I also always appreciate their mailers. They're very generous with their promotions. I have gotten coupons for free chicken sandwiches, no purchase necessary. I always appreciate that. Lately I'm enjoying some of the new items in the menu. They just keep on bringing me back. And did you know they got a breakfast coffee drink mixed with ice cream? Yum! read more

I'm a big time chick-fil-a and wanted to give a shout out to the amazing staff! It's 110 degrees outside, 30+ cars in line, and start to finish it took me maybe 5 minutes to get my food. Delicious and hot food, fast and friendly service, and the best dipping sauce game in town. 10/10 5 stars Keep it up Chick-Fil-A! read more

Very disappointed that several of the employees, including what appeared to be a manager were not wearing masks over their mouth and nose ( chin diapers). I ordered online for curbside but arrived to find it no longer available. I had to go in where I noticed several staff members with the chin diaper mask, mouth and nose exposed. As a customer I don't appreciate the potential exposure to COVID read more

Best location!!! Always clean, food is always fresh, friendly workers! I love Chick-fil-a

I waited for my sandwich and fries with nobody in line and was forced to pull up so Cole and the other poorly trained workers could fill two other orders behind me before finally delivering me cold fries. This place has gone down hill. read more

they didnt give me my sauce. i was at the window and asked for ranch and recieved nothing:( other than that it's okay tho cuz the food was still good:) read more

Chick-fil-A - fries - Fast Food Near Me - Phoenix, Arizona

Only deducting a star because they are closed on Sundays. You may disagree with me on this. My Dad certainly does. He thinks it shows character to not compromise your own beliefs to make money. I think it shows common sense to allow me to exchange my money for your chicken any time I damn well please. So we agree to disagree. Chick Fil A is definitely up there with Chipotle and In & Out as a top tier "Fast Food" place. Their chicken is juicy and tender and delicious and they come with tons of pickles, which I love. My similarities to Snookie end there. They also give you a bunch of different sauce options, so when you get a really good sandwich, you feel like you can kind of take some of the credit because you chose the sauce. I am all about heaping undeserved praise on myself, so this really helps with that. Okay, my similarities to Snookie end THERE. Their fountain drink machine has both Coke Zero AND Diet Dr Pepper as zero calorie options, which is fantastic. I wish all places would start offering more diet options in their fountain machine. I mean, seriously, who drinks real soda? Besides, maybe, during a hangover? I just cannot fathom consuming 240 empty calories just so my Coke has real corn syrup in it. Actually, all places just need to just get those touch screen coke machines, including this Chick Fil A, if they haven't (which I'm not sure because I've only used the drive through). Finally, the employees are all SUPER nice. At first I thought it was a fluke, and I just happened to get a ridiculously pleasant drive through attendant, but they've all been like that so it must be part of their training or something. Or maybe my Dad is right, and they're just in a good mood because they have Sundays off. read more

Horrible day to eat here today. Ordered the spicy chicken sandwich and my bread was molded. My co-worker ordered a chicken salad sandwich and her lettuce was rotting. I don't like to leave bad reviews but this store needs to be more careful and dispose of bad products. This was horrifying. I'm disgusted. read more

Chick-fil-A - Spicy chicken sandwich. The bread is molded! - Fast Food Near Me - Phoenix, Arizona

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This location is always busy and yet still manages to process a long line full of people both inside and in the drive through, in record time. The food is always delicious and the employees are both polite and competent...a rare breed in the fast food industry! read more

I am very very disappointed in this Chick-fil-A. I ordered a meal for my family. Seven people to be exact. I had them read the order back to me multiple times and I thought they got it right. When I got home I opened the bags and found that I did not have two of my chicken sandwiches. I live very far from this Chick-fil-A and got it on my way home. I went to Metro Center to get my chicken sandwiches but they said they were unable to help as it was a different franchise. I called this Chick-fil-A back and they said they are unable to give me a refund over the phone. They said I am welcome to come get my refund at a later date this week. Who knows if they will give me my refund, we will see. This is a headache I did not expect. I wish each Chick-fil-A would honor their mistakes but I guess that's the way the world works. Point the finger and say hey it wasn't me but not everyone can be so responsible. I don't know whether it was the kitchen staff hurrying, or the young teenagers who took my order, either way there is a mistake here that was not given a direct solution Hopefully you will give me my money back for the sandwiches you miss placed! I usually would never post an experience like this but this pissed me off so here it is for the world to see. Thanks for listening to my Ted talk read more

Absolutely horrified. I just got back with lunch, I bite into the sandwich and this absolutely disgusting giant gooey, rubbery tendon like thing is there. I have never been more grossed out. See picture. So long for chicken. read more

Chick-fil-A - Disgusting. - Fast Food Near Me - Phoenix, Arizona

I'm a regular, but it's also worth noting I am a regular "mobile user". I come here often for mobile ordering. I get the spicy chicken deluxe meal with the spicy chicken with multigrain bun no butter, parfait, medium diet lemonade and sometimes I'll add a medium waffle fry. For this particular location I would say the workers sometimes act a bit nervous and lack care. The customer service appears to take an attempt here but compared to other locations this one isn't spectacular in terms of customer service. They are attentive when you approach the counter rather mobile or ordering. For mobile orders I noticed a lack, maybe getting everyone to call out the mobile order by name and not "mobile order?". Just a tip to make customers feel more personal with Chick-Fil-a. More smiles I would recommend more here as it lacks. My deluxe chicken sandwich is always juicy and crispy even all over with a fresh piece of lettuce, pickles, and the multigrain bun that I always substitute for a healthier option choice compared to butter bun.( I love butter ). The parfait is a size that's not to bad , where it lacks in size gets made up with the fresh big strawberries they insert into the cup, along with fresh blueberries. The Harvest nut granola is very good compared to others like McDonalds parfait mix. The parfaits are a great substitution and usually my go too The diet lemonade I use to worry about getting but GET IT, the taste is not far off and you deserve not to have so much sugar in you from the regular. This location gets 5 stars based on mobile experience, it's always fast using the app and if you click "I'm here" while in the parking lot checking 3 emails on your smartphone and walking under the pickup sign your order will be ready. NO WAIT. Go eat and have a chic-tastic day! read more

Chick-fil-A - Perception - Fast Food Near Me - Phoenix, Arizona

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Exceptional service. We encountered another costumer vaping near where we sat. The manager Tyler Soto immediately addressed the issue and was very gracious and apologetic. read more

Dear Chick Fil A Thank you for providing a bountiful lunch today. I heart dipping my waffle fries in your honey. Your 3 piece chicken strip meal can **almost** do no wrong. While I appreciate your use of real chicken, I do not really appreciate the greasy chicken glaze you leave on my fingers when I feast upon you. I appreciate you for having diet Dr. Pepper and bunny turd ice! Also, though I did not get the cole slaw today, it must be acknowledged! I am picky about my slaw, and yours is damn tasty! So thank you chick fil a! You are minutes away from my work and saved me from starving at my desk today! read more

How does a "food" place of any kind get 5 stars from Traveling Tom? Serve him good tasting food with flavor. Do so quickly in a clean restaurant by extremely friendly people who go out of their way to make you feel important. Offer him a restroom where he can leave feeling cleaner and better then when he entered it and have plenty of close by free parking. Accept his credit card with a smile and ensure that the table he is going to sit at is clean. This place did it all and therefore - they get 5 stars. Maybe I hit a good day - maybe this is normal, but I most likely will return here before my vacation is over with. Nice job and a special shout out to Michael who offered to refill my drink and haul our trash away for us! read more

I was starving as had missed lunch coming home from an appointment. I got the spicy sandwich and an iced tea (iced being the clue) there was none and it was warm. The sandwich had soggy bread and a floppy soggy not even hot piece of chicken. Sorry but I don't know why people like this food it is horrible. read more

A fantastic Chick Fil A! I used to pop in to this location when I drove out to the Mayo Clinic for some treatments. Typically when I had to go up there, it wasn't for something pleasant, so a treat at CFA always made me feel better. The staff is just as friendly as you would expect. Friendly, accommodating, and if you want some extra sauce, they are happy to oblige. Food is consistent, just like any other location. I have still yet to have a horrible experience. As far as fast food goes, CFA is one of the best. As far as locations go, this one is right where you want it to be. Very good. read more

Chicken is well prepared, fried or broil, depending on your health requirements. The salads are fresh and comes with a variety of toppings such as nuts(pecan, walnuts, etc), vegetables (broccoli, tomatoes, beans) and fruits(oranges, apples, grapes, raisins). Dressed up or down, picks salad that goes along with your mood. Either way, you will enjoy. An enhancement for any meal! Bon appetite! read more

So delicious! Great place. Great food. Great service. The girl at the drive thru with zebra arms is the cutest.. Highly recommend this place to fill your chicken needs.. bock bock bock read more

First, chick-fil-a sauce is the greatest substance on the planet. I wouldn't be surprised if it could cure all types of diseases and extend the average human lifespan by twenty years with daily applications/ingestion. In case you haven't tried it, the honey roasted BBQ is also amazing and not as well known. Next to Chick-fil-a sauce, it is the second-greatest substance on the planet. Water is the third. Not sure what else to say about Chick-fil-a since you've probably been living in a case if you haven't actually been to one. A note of warning: eating chicken here will make you not want to eat chicken at any other fast-food chain. In fact, chick-fil-a is so good, it's probably the closest I've ever gotten to gluttony. During my more indulgent college years, I downed an original chicken sandwhich and a six pack of chicken strips in a single sitting. Didn't think twice about it. I probably wouldn't eaten more it's so good, but my sense of shame always seemed to catch up with me eventually. That's all for now. I'm going go rub chick-fil-a sauce all over my body. read more

Not a fan of them trading out their waffle fries for waffle potato chips. A bunch of coworkers and myself ordered food from there ans becuase they claimed the fries would be cold, they swapped out the fries with potato waffle fries. Not sure how they can do this and still charge for a full meal $8-9 dollars. The fact that you didn't even deliver the order, one of my coworkers had to pick up the entire order because we were short the delivery amount by $20. Also, since this place delivers to the large company i work for all the time, the fact they couldn't accommodate the delivery or the waffle fries is a rip off in my book. A bunch of us said we didn't care if the fries were cold, that was usually the best part of the meal. Not very satisfied and probably won't go to this restaurant again becuase of this and other experiences I've had. read more