Portillo's Scottsdale is a great, fast food option. The chopped salad is always a must order, as the little pasta pieces in it really encompass the whole salad. Going through the drive through is always quick and convenient. The beef and fries are always delicious and yummy to order and if you're craving a sweet treat, the cake shake is always a must. If you eat inside, you can expect retro, clean vibes. Portillo's is truly a staple in the Midwest and having a location out west is fun and comforting when a quick, delicious meal is needed and wanted. read more

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As native Chicagoans, we've been going to Portillo's for many years. When they moved out here several years ago, we were really happy. Although it's not close to us, we go there a couple times a year. We both love Chicago favorites. Between us, weusually gets the Italian beef dipped or the Chicago dogs. But this time we both had the Italian beef. If I had one quibble, their gardiniera is not very spicy and they charge extra for it. But the quality of the beef and the gravy were still great and their onion rings were above average. read more

Portillo's Scottsdale - Onion rings and Italian beef - Hot Dogs Near Me - Scottsdale, Arizona

If you're wandering through Scottsdale and suddenly feel the urge to eat like a happy Midwesterner who just won a free parking spot, Portillo's is your place. Order at the counter and take your seat, waiting for your number to be called. Just like hunger games bingo. The dining room? Spotless and straightforward. It's the kind of clean, no‑nonsense space that says, "We're not here to impress you with mood lighting--we're here to feed you and send you on your way before you start thinking too hard." It's refreshingly honest, like a cafeteria that went to community college and got its life together. Let's start with the burger, because frankly it demands top billing. It's excellent--so good it could probably negotiate peace treaties if we let it. Add the grilled onions (which are also excellent) and you've basically created a small masterpiece of beef-based joy. The hot dog? Classic, snappy, and proudly Chicago. It tastes like it should come with a lecture about why ketchup is a crime. Fries are solid--dependable, like that friend who always shows up five minutes early. The onion rings are... fine. They're breaded, not battered, which is acceptable but not exactly my dream scenario. Think of them as the coworker you don't mind seeing at the office but wouldn't invite to your birthday dinner. The fish sandwich is okay--nothing wrong with it, nothing to write home about, unless your family is extremely passionate about fish sandwiches. But the value? Genuinely great. You walk out full, happy, and not wondering why you just spent half your paycheck on lunch. In short: go for the burger and grilled onions, stay for the hot dog, tolerate the onion rings, and enjoy the fact that your wallet survives the experience. And next time? I'm absolutely diving into the shakes. They look like the kind of dessert that could either change your life or at least improve your afternoon, and I'm willing to take that risk. read more

We went yesterday at lunchtime and it was less than stellar. We both ordered hot dogs Chicago style with everything. The food execution was poor. They slapped all the ingredients together haphazardly. My jumbo dog was room temp at best. The buns were way over steamed. The tomatos were so unripe they were almost unidentifiable. When I returned the unhot hot dog, the guy at the counter seemed a bit perturbed instead of trying to fix a customer experience. The restroom was dirty and disgusting. The French fries earned the 2nd star. They were the only good bite of the meal. Portillos is supposed to make great dogs. Maybe they need to get back to fundamentals. It's not that hard if your people care about what they do. I saw no evidence that anyone cared. read more

After hearing about Portillo's, you know, the favorite Chicago restaurant where they put a whole piece of chocolate cake in their shakes, I was so excited to see one in Scottsdale! We planned ahead aka skipped lunch to go check this place out. The comedian "fluffy" also tells a story of this shake and we watched it to prepare for the experience. We ordered contactless inside but they had a drive through. We started with the shakes only just in case we got too full for food (which we did). But the shake itself was incredible if you love chocolate cake. It reminded me of having cake and ice cream at a birthday! The frosting was very present. The reason I'm not giving it 5 stars was the selection. They had a lemon cake and a lemon strawberry cake as options. I was hoping for a non-citrus fruit flavor. We didn't really interact with the staff so I can't rate that, but the ambiance was really cool! Not sure if I'd ever go back, but happy to have had the chance to finally try this shake. I got through about 1/3 of it when I had to throw in the towel. It was just tooooo much. read more

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Grabbed some food today there at 10:30am 5/3/26. Drive back 25 mins to my house and they forgot my fries $8 for 2 large fries. Been there multiple times no issues but today. Tell your workers to make sure to have everything in the bag. Because the dude who handed me my order repeated my order back and trusted them but for now on I'll make sure to tripple check my bag TRASHHHHHHH!!!! read more

We got takeout last night. While the food was good, we were disappointed with a few things. My son ordered a bacon cheeseburger and got no bacon. We also ordered 5 ranches and got none, which we paid for along with the bacon. Frustrating for sure. Hopefully moving forward, the orders are checked better for accuracy. read more

Used to love Portillo's, but it's just not what it used to be. Not just at this location, but across the board. If you've never been here before, it's a super cute chain that specializes in beef dip sandwiches. Service here in Mesa was pretty bad- our cashier was friendly/borderline rude. But that's not what made this trip our last- it was the food... The sandwich just didn't have much flavor... The fries were kinda soggy... The chicken salad was small, expensive, and boring... Sad to say, but won't be back. read more

Delicious as all the Chicago locations. The interior is a little loud, both music and conversation wise. This time we are outside and it was much nicer. I love pretty much everything, but got my regular order of an Italian beef with cheese and extra cheese. Sweet and spicy peppers lightly wet is the way to go! Staff are friendly and quick to order. The wait isn't too long even on the busiest day. read more

Portillo's Scottsdale - Hot Dogs Near Me - Scottsdale, Arizona

Oh please. What hasn't already been said about this location. I've always had a solid meal at any of the locations throughout the country whether it's a hotdog, beef sandwich, burger, or even a salad. I think they're tops in their industry as far as fries are concerned. I think the prices are reasonable. Overall service is friendly and the location is super clean. The manager came over to say hi and wish us a happy birthday. We always love to enjoy a piece of chocolate cake as well. Plenty of parking out front and drive-through. read more

Portillo's Scottsdale - Hot Dogs Near Me - Scottsdale, Arizona

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The chopped salad with chicken was a good choice. It was fresh and filling, but also was $13. House dressing and fresh piece of sourdough rounded out the lunch. read more

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If you don't mind crowds, this Portillo's is constantly busy during the lunch hour. We met friends visiting the area for a bite. During the busy hour, it pays to find a table before ordering. We ordered the plant based dog with fries, 2 chopped salads with fries and a chicken salad and beverages. You order and pay at one end. Pick up your food at the marked area. You will find your order number on the receipt. Service is fairly quick although salads come up much faster than a dog. Salads are good sized. I cannot finish it in one sitting. The dog comes with a big pickle.pepperoncini, tomato, onion and relish. All were tasty and moderately priced. There is a drive through as well. Join their app club for a free almost famous chocolate cake on your birthday. Parking right outside. read more

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I love the ambiance here and all the nostalgic decor. The jumbo dogs are "on point!" They are SO DELICIOUS it is difficult to deviate and enjoy other offerings on the menu. I have tried the Italian Beef Sandwich which is also good. I especially like it with the optional sweet peppers added. Their hamburgers are pretty good, too. The employees at the register are often short and they are not especially friendly. This is a shame. Also, I do not like the fact that the fan has been broken for a considerable amount of time that they have outside near the drive thru menu. This is intended to keep the employee standing outside taking orders in the AZ heat cooler. Now that temperatures are in excess of 100 degrees, daily, and we are going into our summer, this must be fixed immediately. Anything less is a disservice to your valued employees. read more

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My wife and I stopped at Portillo's Taste of Chicago, dedicated to bringing Chicago-Style hot dogs, Italian beef, and burgers to the Valley. They have a fun '50s diner-meets-Hard Rock Cafe atmosphere. The staff is friendly and eager to serve. We tried one of their Famous Five: their Chicago-style Italian beef and a large order of onion rings. Everything was great. I'll take a good Italian beef sandwich over a cheesesteak any day, and theirs is beefy and juicy--it's so good. They also serve beer and wine and are perfect for groups with ample seating and multiple locations. read more

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Food is always great! The young woman who took our order was possibly the best encounter at a fast service restaurant EVER! She was so sweet, bubbly, and knowledgeable. Great banter. read more

My father and I get together for lunch every weekend. One of the regular places we frequent is Portillo's of Scottsdale. It's a taste of Chicago hot dogs, and it's tasty, typically fast service, and a nice ambiance. The staff are always helpful, and they have a fun diner-theme to their announcements. They also say fun rhymes with their order numbers like "Order 102, we've got you" or "Order 107, welcome to heaven." Each time we order, we typically will get 2 or 3 charred jumbo dogs to share with a large fries and large onion rings. That's plenty for the two of us. Recently, there was an issue with the order. I think they dropped one of our dogs on the ground. They gave us a piece of chocolate cake to make it up to us (which honestly was just an apology for the meal arriving a few minutes late). I typically find all the food tastes delicious though every now and then when I come, there's at least one thing I need to have fixed. One issue (on my end) is that the first time I ordered, I didn't know the difference between a Jumbo Dog and a Hot Dog. Now, I know the Jumbo Dog is larger and a bit more expensive. But they're both great! I have also found that Portillo's offers coupons regularly. For instance, ASU students receive coupon booklets that include buy one dog, fries, & drink and get a dog free OR a free large fries with any purchase. There is also a text club that you can sign up on their website (https://www.portillos.com). Also on their website, you can sign up for the Birthday Club to receive a piece of chocolate cake around your birthday. There is also a survey on every receipt where you can earn a free large fries for completing the survey. You can use the app to order and the free large fries coupon (via the survey) doesn't expire and can be used with no purchase necessary. Note that the birthday cake does expire. The location is great and easy to access with a drive-through line and plenty of parking to eat inside. I certainly recommend that anyone go to Portillo's for some good Chicago-style hot dogs. read more

Food is pretty good. Drive thru takes FOR-E-VER! Like, seriously, it's not like you guys are a brand new concept working out the kinks. Get it together and move those cars through! This is America...land of the free, home of the brave, and the inventors of the drive thru. Do better! read more

We visited Portillos while in Scottsdale hoping for a taste of my hometown, Chicago. I was not disappointed. The vibe here was pleasantly vibrant, surrounded by all sorts of Chicago memorabilia. We ordered a Chicago-style dog, a dipped beef sandwich with peppers, onion rings and a slice of chocolate cake. Everything was so good. The beef sandwich and peppers were big, juicy and flavorful, just like I remember. The hot dog was surprisingly my favorite of the two sandwiches. It was juicy, full of sweet and spicy grilled onions and peppers. Messy and delicious. We split the sandwiches, but I could have ate the whole hotdog myself! The onion rings at Portillos are sweet, with slightly crunchy breading that's not a bit greasy. We saved the chocolate cake for later, and wished we'd gotten 2 pieces. The cake is so moist and fluffy, with just enough rich chocolate buttercream to feel totally decadent. We're going to stop on our way out of town for one last taste of home before we head back to Albuquerque. I'm wondering if Portillos has plans to expand to New Mexico? read more

Portillo's Scottsdale - Scottsdale, AZ location. - Hot Dogs Near Me - Scottsdale, Arizona

One of my new favorites things at Portillos. Their chopped salad with their Italian beef on top. You have to order it at the counter as the touch screen option won't let you customize the salad in this way. It's delicious and the salad comes really loaded too read more

Portillo's Scottsdale - Chopped Salad - Hot Dogs Near Me - Scottsdale, Arizona

Absolutely the worst meal I've had!! First time I had Portillo's was in 1969. Today I ordered the Maxwell St., Polish sausage everything which consists of grilled onions mustard sport peppers. I got raw onions, mustard, and sport peppers. It was the most disgusting thing I've ever eaten on top of that. My girlfriend ordered a cheeseburger and it was cold. This place has gone downhill and I live a half a block away Chicago term for a half a mile never ever again will I eat anything from Portillo's place has gone downhill read more

Ironically I had a fish sandwich. The place is fine. VERY popular. I friend brought me a "Chicago Dog". It very good, but so are Costco's. read more

This review applies only to their cheeseburger meal. The beef patty was very good nicely charred, plus the fries were super tasty. Other than that the meal was at par with McDonalds Deluxe quarter pounder w/cheese. I was disappointed because their Italian sandwich is so very good! I guess I was waiting to be wowed, but I wasn't. Stick to the Italian sandwich. read more

Rude cashier. One of my favorite places. Not happy this time. We said we were gonna share fries 3 of us. Put a small oder through. Btw this is across from the hospital. read more

I'm from Chicago so I knew I'd like the food. I get the exact same thing every time, a big beef double dipped with hot peppers and mozzarella cheese, with a large fry. I'm mostly giving a rating because this is my preferred location. I've never had any issues here. Customer service is always great and my order is always correct. read more

Portillo's is a nice family restaurant that I wish there was more of, especially in the Bay Area, which is where I'm from. There is plenty of seating. The vibe is relaxed, filled with an older crowd. I can see families coming here after sporting events or family gatherings. They pump mostly music from 70s over the PA. There's a kiosk where you order food. There's also a cashier area, where you can order if you prefer to pay with cash. There's plenty on the menu. My wife and I split a sausage sandwich. It was really good. I loved their fries. It's the old fashioned crinkled kind. Those are the best. The pricing is reasonable. Next time I'm in town...I'm definitely dropping by. read more

It's a chain but has good food. I've been to a few. This one was ok. I got the big Italian beef. The bun was closed. There wasn't enough need to keep it open. Disappointed. Onion rings were good and hot. Chili cheese hotdog went fast. For the price I should not have seen so much bun. At other locations you don't. read more

The food can be really good and it can also be really bad. Consistency is definitely not their strong suit. The staff is usually pretty friendly, but when they're super busy good luck getting someone's attention. I love their fries and the burger patties have a terrific flavor to them. Overall Portillo's is a good place for a quick bite. read more

OK, if she's not had a Chicago hot dog, there's nothing better than this place. More about this location later. The Italian beef extra dipped with peppers and Italian gardinaire is outstanding. Crinkle frys rock, a great combination with their cheese dip! Now you're not here for healthy food, you're here for a taste of Chicago. Midwest goodness in the chocolate cake. Take a risk and try the chocolate cake shake, nothing short of stellar. The place is clean and the decor entertaining distraction, but what makes this location my favorite is the people. I'm here frequently so are my friends and the manager at this location is loved by everyone that works here. I asked why is the service so good at this location and several employees all rated the manager Brian as outstanding and said he cares about them and the customer. So kudos to a manager who gets it! read more

We've heard so much about this place. My husband and I went and neither of us were overly impressed. The kids that work there have poor customer service. The food was mediocre. It's expensive fast food. read more

First time trying , i never ever really leave a review. Went 01/05/26 i got a spicy chicken sandwich with no sauce, no tomato, add pickles. My partner got the cheese burger combo with no tomatoes. My partner enjoyed all of his items . Unfortunately i was only able to eat the fries which were in fact good . my chicken sandwich was completely cold . fresh out the fridge or freezer. just to call the store and the guy over the phone RYAN really couldn't care less . with me being 15 weeks pregnant this is a serious health concern. i probably wouldn't come back to this location read more

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I placed my second order for the day with host Michelle order #216. My first ordered was with a different host and I asked her for her suggestion and she suggested the beef sandwich. The picture look good with the peppers and stuff on it, so I ordered it. When I receive the order, the bread was mushy and I can't eat Mushy bread and There were no peppers. I went back up to the register and voiced my opinion to Michele who took my second order and I told her exactly that the bread was mushy and that the picture showed there was peppers but she pointed out which was my bad. It was an additional $.99 for peppers , which is ridiculous. The sandwich should come as the picture shows. But that's my fault for not eating the fine print on the menu board. She didn't even offer anything or apologize or nothing. There was no sympathy from this lady at all. She was just a complete statue doing her job and no customer service involved. I ordered the Maxwell and she asked me if I wanted the mustard and I said no and that's when she told me that you have to order it and take off whatever you don't want as the Maxwell comes with mustard and onions. She did a good job to inform me. They are the employees that know the menu and should point things out to the customer, especially since this is my second visit. Just to let you know, my first visit was awesome. The food was great. The fries were great (not this time). I will not be back. read more

I don't eat meat and always wanted to try hot dogs. Came across this place where they do a vegetarian version of hot dog. I was super excited to try their garden dog and went with everything and some grilled onions. Also, ordered their chicken tenders with some fries. The service is rather very slow for a drive through, we had to wait quite a bit for our order to arrive. Luckily, they have two windows for the order pickup. The garden dog is really good and I thoroughly enjoyed the flavor and the hot dog itself. Chicken tenders were so big and chunky, it was alright and felt not so great eating a large piece of chicken like that. The price is average, I would definitely come back for the garden dog read more

Portillo's Scottsdale - Plant-based Garden Dog - Hot Dogs Near Me - Scottsdale, Arizona

We frequently visit the drive-through and today, I finally asked the woman what her name is.., Laura. She is fantastic with a great smile and beautiful personality. She is always very efficient and friendly. Great asset to your business. read more

Always a great quick meal!!! Lots to choose from even if you don't like hotdogs! Quick service, friendly staff, and a great drive-through! read more

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Vegan review (I know... but it was to meet a friend). First - thank you Portillo's for offering a totally vegan hot dog -- the Plant-based Garden Dog. I have never had a "Chicago-style" dog, so having lunch with a die-hard Portillo's fan gave me a chance to try it. Plus, the crinkle-cut fries are vegan! I was dully worried when I ordered the vegan dog and the counter person asked if it would be the only one in the order. That's a big flashing red light for vegans, "Oh no, they need to pull it out of the freezer." I do not think I was wrong. Our order took so very long to come out. At least 10 orders after ours came out before ours. Probably more. I get it, I do. It is NOT a place for vegans. But still... The hot dog itself seemed like it was cooked a bit too long (or maybe freezer burn)? But, it was just fine with all the lovely toppings and hit the spot. I was so hungry by the time I got it I forgot to take a picture of it unwrapped! I wouldn't go out of my way to visit Portillo's again, but it is nice to know that if I am ever out and about, and in the mood for a Chicago dog, I know where I can find one. Oh, and the fries were worth going for alone! The restaurant is very cute! I love all the signage and fun atmosphere. I could tell the service was quick for everyone else... They get four stars for at least trying. And for the fries. read more

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I'm a fan of Portillo's. I enjoy the Italian beef sandwiches, brats, Chicago style hot dogs and crinkly fries. The Italian beef I ordered was full and delicious! This location is clean inside and out. Lot's of parking. Large indoor with lots of tables and chairs. Pretty large outside area to eat (as shaded as much as possible in Scottsdale). The kiosks were simple to use and very effective. Good came out quickly on a Monday at 1pm. Friendly staff and worked a good speed. Highly recommended if you like this style of food. Will definitely be back. read more

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Tried this place for lunch, did not know they were in Arizona. Same layout and efficient service as those in Texas, same menu, and great food. Order at the window but they did have self-service orders kiosks as well. Food took about three minutes from order to our name being called, I was worried it may have been sitting waiting for it to be ordered. I couldn't have been more wrong; it was hot, tasty, with delicious roast beef and a great roll to hold it. The sweet peppers were great and the gardinaire or hot peppers were excellent. Portillo fries are krinkle cut. Piping hot and crispy. Excellent lunch in a spotless dining and kitchen area, great service and friendly atmosphere. read more

Bought 2 hot dogs later in the day and not good at all. The skins were wrinkled and chewy, tasted old. The buns were hard, not soft. I like the beefs but dont order the hot dogs. read more

Great Chicago Dog and Maxwell Polish, just like I remember from 25 years ago when I lived in Chicago. Also, excellent double cheeseburger and I love that chocolate cake. I just wish they had a location in Central Phoenix so I didn't have to drive so far read more

We've been loyal Portillo's customers for years, we go about three times a week -- but unfortunately, we won't be back after our recent experiences. Michelle, who often takes our order, has been consistently rude and unprofessional. She yells, talks down to customers, and even scolds people at the counter. As someone who's worked in emergency departments across the country, I've seen a lot, but I've never encountered customer service this hostile. It's honestly shocking. I feel terrible for the people she interacts with every day...no one deserves to be treated that way. I don't know if the staff are brought in from Chicago, but enough is enough. Portillo's needs to address this behavior if they want to keep loyal local customers coming back. read more