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In-N-Out Burger

4.2 (413 reviews)
InexpensiveFast Food, Burgers
Closed 10:30 am - 1:00 AM (Next day)
Updated 2 months ago

In-N-Out Burger Fast Food Restaurant Photos

Business Info

IN-N-OUT BURGER ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Dogs allowed

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Delicious burger & hand-cut fries
Leigh D.

Representing 2024 in alphabet series is I is for In-N-Out Burger. I visited Phoenix in January 2024 as well as various other times since moving away in 2011. One of my friends and her husband met up with me for In-N-Out on Saturday, January 27, 2024, a west coast treat I try to have when I visit. The history of this In-N-Out Burger goes WAY back to 2000. I was a junior at Horizon High School, and the first In-N-Out in the Valley opened here at this location in November 2000. It was kind of cool that the first one in the Valley was within Horizon High's district. When this opened, there was only one in Arizona in Lake Havasu City on the western edge of the state bordering California where In-N-Out started in 1948, which had opened about 6 months earlier. I remember people waited 3+ hours when they first opened here on Frank Lloyd Wright Blvd. We eventually went but when it wasn't such a long wait. While it was cool to have one in the Valley, no food is worth a 3 hour wait, and I had In-N-Out prior with my parents at least once when visiting LA in the late 90's. In-N-Out was always known for their fresh cut potatoes for the fries, and they never disappointed. But not just the fries, the burger is amongst the best for a fast food burger. McDonald's, Wendy's, & Burger King don't even compare to In-N-Out. For Burger King, I call it a McWhopper to make fun of them. The closest we have to In-N-Out for fast food burger in Maryland, where I live, is Habit Burger. They are excellent and close par with In-N-Out, and coincidentally, they are California based as well. New York-based Shake Shack is more common eating option as it's convenient and Habit Burger rarely is, and while Shake Shack is very good, it's no In-N-Out. My January 2024 visit to the original Valley location was no exception. I greatly enjoyed my double burger and fries. I don't do American cheese on my burger, so a plain burger is fine with lettuce, tomato, & their "secret sauce", which is essentially a 1000 Island dressing. Shakes are pretty good too at In-N-Out, but it's been a long time as I got a shake there. Flavors are standard vanilla, chocolate, & strawberry. Further, staff was nice here, and they are efficient getting people through the line & food out in spite of a busy lunch rush on a Saturday. Next time I'm in the Valley, I'll try to get In-N-Out again and one of the now many locations that are there.

Cynthia A.

This was your typical In-N-Out, but less busy the one that I went to in LA was three times more busy and the food taste better there I wasn't impressed with this version of In-N-Out in Arizona. It gave me the same vibe as the Vegas In-N-Out just wasn't that impressive. we had to jazz it up with sauce and hot sauce and spices and stuff so it wasn't memorable but if it's your first time wanting to visit check it out. There's plenty of parking. Seating is also limited so you just can't have to wait around to see if there's an open table, but I've been to a better in and out so far LA is winning

Lisa S.

Our family absolutely loves In-N-Out Burger, and this location is one of the best! All of the staff that works here is super friendly and very fast and efficient. We always get the double double animal style with raw onions. And a fry animal style. Trust me you can't go wrong with this. All that is missing. Is any milkshake chocolate vanilla or strawberry that you like. The drive-through is very fast here..

Take out
HoyMay P.

This In-N-Out Burger is located in The Promenade. Wow what a crowd outside and inside the building. The drive-through line was incredible. I opted to go inside. I was about seventh in line with more people coming as the minutes ticked away. Service was very fast and staff are efficient. Very clean in here and very popular. Prices are super cheap. Food is hot and made to order. I wanted an order of fries and those came up quickly. You get a lot of fries in your basket. I couldn't eat them all. The fries were fresh and hot. They have their own parking lot, but I would suggest using the shared parking elsewhere. It's a bit crazy inside and out. Finding seating can be a challenge especially during the meal times.

Animal style cheeseburger and fries
Rose C.

First time being on the west coast so I had to try in n out. This location was very packed and busy so be aware. It took a little bit before I could get my food which was expected with how many people were ordering. I got the cheeseburger and fries animal style on a recommendation from a friend. It was good but the fries were better than the burger. I was expecting the burger to be amazing but it was just okay. I love the mini peppers they have, that definitely elevated the burger. Overall, its a good place to grab food if you're hungry

Great Staff always hustling and the place is spotless!!
Jacque C.

Always impressed with how quickly they get through their long lines and yet keep the quality so consistent!! Well done! Always delicious hamburgers and fries and the staff is always hustling!! Great job!!

Fries
Alexandra S.

The service at this location is always great. However, I tried this time to redeem a value gift card that In N Out sent me last time for messing up my order and the cashier and manager both told me the gift card was inactive. I paid for my meal and contacted In N Out customer service who informed me that the restaurant needed to scan the card a special way to different it as a value gift card and not a regular gift card. This seems like something corporate should ensure frontline workers understand. Customer service did make it right and send me another value gift card, which I appreciated. The service here is typically fast and friendly. If you walk up to the counter in need of something, an employee always comes quickly to ask what you need, no matter if they're the one manning the cashier, drive through, burger station, etc. The employees seem to equally share the responsibility of serving customers efficiently. This location is also typically one of the cleaner In N Outs in the valley, but during busy periods it can get quite chaotic with trash cans overflowing, ketchup dispensers empty, and tables very dirty from past customers.

Brande H.

This location is always crazy busy. No matter what time of the day you're here. They still are very efficient and very friendly. I always get the double protein style. No fries or drink. It's a loud atmosphere always. Seats turnover pretty quick. The restaurant is almost always clean.

Randy G.

In n out burger is awesome. Great burger, great fries, good milkshake. But cmon, what are we doing here? Fill up the cup

In line! Let's see how long this takes
Stephanie C.

Its always a treat to eat at In-N-Out Burger, because we don't have a location in NM. Today's visit was ok. The drive thru line was very long and I thought it'd go by fast. However, I was wrong. From the time I entered the line to the time I left, it took 28 minutes. The food was good, and as many know, it is a must to get your hamburger made "animal style".

Greg F.

I'm from Florida so whenever i'm in a state with in-n-out, I need to take advantage. This location was pretty good. Everything tasted good, the restaurant was clean, and we got our order really fast despite the line being out the door.

Chris B.

Service was very good. Place is clean for a fast food place. The cheeseburgers were very good and the fries were really good as well.

Receipt
Alex L.

Looking for a burger that's priced right, served fast, and comes with fantastic customer service? Look no further than In-N-Out! This is one of my favorite spots for a fast-food burger made with premium beef with a good charm. The team here is always friendly, and you can tell they take pride in delivering great customer service. My go-to order (from the secret menu--IYKYK) is the 3x2 with mustard and ketchup, and it never disappoints. If you haven't been yet, stop by your local In-N-Out and experience it for yourself!

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1 month ago

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1 year ago

Always a great choice! Very consistent, and great location! It's always consistent!

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6 months ago

Amazing location, not to busy and got a pretty quick service. Will use this one more often when in Arizona.

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3 months ago

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10 months ago

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5 months ago

Amazing place! Recommend this to anyone looking for a cheap meal with a high quality taste!

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2 years ago

Great place to get a quick for on the go. Try the secret menus as well as the regular burgers.

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You examine your succulent, juicy double burger, just to find that it's exactly as you have ordered it.

$3.95 Double-Double Burger

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