I have been eating at the Five Guys on Tatum and Bell for over 3 1/2 years, 4-5 times a month. It's always clean here, the food fresh, the burger is juicy and the fries are the best, fresh cut potatoes fried in peanut oil. Never had problem until recently I got twice cooked fries. Management replaced it with fresh when brought to his attention. No attitude at all, just real service with kindness. The way it should be. It is more pricey than In and Out, but the burgers are juicy, not dry like I&Oz, the fried are amazing fresh and hot! Please give Five Guys a try! You won't regret it!! read more

Very kind staff. Clean place. My first time in a 5 Guys so I just ordered small fries. While I waited, I ate peanuts that were so fresh I thought I was down south in Georgia. I ended up with extra fries and they had skins on them, so good. read more

Stopped in today for some lunch. Staff was fast and friendly. The wait wasn't bad at all for lunch time. The restaurant was clean and our food tasted delicious and fresh. I got the little beacon, and Mike got an all the way cheeseburger which was all the way huge lol and we got a large fry to share which was more than enough since y'all know I'm going to struggle to finish my food anyway. read more

Five Guys - Quick Lunch - Burgers Near Me - Scottsdale, Arizona

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Outrageously over priced!!! Single burger small fries and small drinks was over $18.00 dollars Total ripoff The exact same order at in and out is under $9 bucks. Never again! read more

Awful customer service. Asked for well done fries and got soggy fries instead. We sat outside and when our food was ready, instead of letting us know it was ready, staff let it sit on the counter for a little over minutes. A customer that was sitting inside actually came outside and asked us our name and then told us our food was ready. I like five guys but I won't be back to this location. read more

The store gave us the incorrect order ( and price). i spoke with the store manager and she said we used the incorrect terminology for our order. Maybe they should train their order takers. Will never return read more

My brother loves Five Guys so we came despite my feeling of greasy burgers and salty fries. Surprisingly, this location is better than most and we had clean non-greasy burgers and well seasoned fries. The staff is nice too! Only challenge was a customer screaming about freeing P.Diddy?! read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

Older lady working grill very room and loud and obnoxious Doesn't have much respect for customers Everyone is else had on a red shit She had on a black shirt So I'm guessing she's " the manager " read more

This one is clean and the staff seems to take pride in that. The one in Tempe is dirty and gross. I was amazed at the difference. Go to this one. read more

Good employees Spacious location Abundant parking Lot of menu options. Tad bit more expensive than In & Out. read more

Five Guys - Ian's dinner. - Burgers Near Me - Scottsdale, Arizona

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I was craving a bacon cheeseburger, so this was perfect! I didn't realize that the burgers come with double patties though so it was a little bit thick for me read more

I placed a mobile order 30 minutes ahead of time. Once I got there they started making it and it took an extra 20 minutes waiting for them to make it. The male worker with gauges was EXTREMELY rude towards us and acted as if we were in the wrong when we placed the order mobile way ahead of time. I usually have a pretty positive experience here, but this was just ridiculous. One of the milkshakes also had a sour flavor to it..? (the milkshake flavor was banana.) Beyond disappointing. Do better. read more

$18 bucks for a little burger and "little" fry? WTF? How did this place ever get voted "best bargain"? And from "Washingtonian Magazine" Well I did a little fact check on that claim on the google machine. You guys got the bargain vote back in 2005! And the price for the burger was apparently $3.79. Come on man - stop with the dated trophies. Glory days! The burger is tasty - but the value is NOT! The place is dirty, the condiment bar is a shell of the former offering. The peanuts were a cool gimmick back in the day. But now given the pricing - you NEED the peanuts to get a a decent meal! There's no good reason for the price to be well above AZ min wage. And the absolute lack of pride in the place is just sorry. You are better off at McDonalds - with a happy meal! read more

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Really good food. The wait time is pretty long. Especially cause everyone's ordering on postmates and coming in for Togo orders. The strawberry milkshake is pretty good. Tastes like ice cream. There's actually real pieces of strawberry in it. Love how they give you extra fries! read more

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Place looks good inside and service is ok. The reasoning for the low stars is 2 reasons. 1. When I order fries in the store, they always underserve the size. 2. When you order online, the fries are ridiculously small. The pic I took was what was delivered to me in my latest order, which is supposed to be a regular size, but is smaller than a small serving. read more

Five Guys - Super small delivery of fries - Burgers Near Me - Scottsdale, Arizona

Terrible, I would give zero stars if possible. Gave me a completely wrong order and the child manager claimed she could not do anything about it. read more

The price of a small hamburger small fry and small coke $17.00 plus is so outrageous. The hamburger itself was so tiny it was 1/2 of the bun. There's something really wrong when prices are this high for a lunch. read more

Food is always good and people are nice...which is why it is so frustrating when somehow everytime ive gone even when im the only person in the building ordering they cannot get our order correct ever. even when the person who took our order made the food read more

Soooo expensive! One double bacon Cheeseburger 1 regular bacon cheeseburger 2 fries and milkshake 46.00 dollars and it wasn't very good. I had dinner with my wife and 2 kids at Longhorns for 55.00 and it was. Pretty good and great value. I see a Rocky future for five guys read more

I get the name, you'll feel like five guys violated you when you get the bill. This place is crazy expensive for what you get. Good choice of toppings for the burger but still way overpriced. The place is nothing fancy, though it does seem clean. Be ready to enjoy five guys nuts, unless you are allergic to peanuts then stay away as there are open boxes in the dining area. read more

For the large part just wanted to recognize this location for doing COVID adaptations right. Strictly to-go and online preorders online - all of their tables have been removed, so plenty of places to distance while you wait. Your fries and shakes don't get made until you arrive. Took maybe 10 minutes for mine to get made, and the burgers were already wrapped when I got there. Between that and the 20 minute drive home, burgers were not cold but warm and everything else was up to par. Just a slight dock of the final star since a manager acknowledged my name when I got there, but under her breadth must have expedited a wrong order. Another employee checked with me my name and made my shakes, so all was good. However, said manager was reprimanding my friend going rogue saying I wasn't there yet. Apparently Dave sounds like Jeremy with the masks on, who knew? read more

Hot Dogs are ok, fries are the best thing on the menu High prices for the value in my opinion read more

This review is for their hours and their customer service. We love five guys and have been enjoying various locations across the country. Brought the family here Thursday a little after 6 PM only to find out that this location closes at 4 o'clock. What kind of a restaurant closes at 4o'clock? And with absolutely no reason given. It just seems unrealistic, arbitrary, and really unprofessional. read more

Five Guys - came for dinner with the family and for some ridiculous and unexplained reason closes at 4:00!!! - Burgers Near Me - Scottsdale, Arizona

The Burgers are the best. The fries are original. And home made. Food here is A work of art. Staff here is very friendly. Restaurant is nice and clean. User friendly. I always have A great time here. Can't wait to return. It comes as highly recommended. read more

Five Guys - Free Peanuts. - Burgers Near Me - Scottsdale, Arizona

Amazing place, this was my first time here. Great spot right down the street from Extended Stay America Hotel and Cracker Jax miniature golfing. Awesome food and exciting to see the layout and the plot of five guys, with the nuts and all. Heard they have good shakes, and hope to see another Five Guys soon. Amazing Scottsdale, Arizona to Phoenix. read more

Amazing food and fries gluten free! Will be back again and again! Family loved it! Yummy!

Dirtiest Five Guys I've ever seen! Filthy. At least 6 people working behind line, and not one wiping/cleaning anything. All tables, floors and condiment station disgusting. Food and paper garbage on every surface, table and on floor. And this was at 4pm and not busy. No way anyone at this location has wiped anything down in hours if at all today. Too grossed out to eat. They already were the least pleasant employees of the locations in town. Won't be back. read more

My parents told me about Five Guys back East a few years ago. So, when they came here to the Valley, well... we had to try it. First off, the peanuts are a great idea. The staggered circular line is a great idea. It's these little things that you first notice as you come through the door. BTW, we also like the food! The idea of a Little Hamburger (one patty) and a large Hamburger (two patties) works very well. What doesn't work as well is the pricing of the Pop and French Fries... I've read other reviews of different restaurants over the years and I have always felt the discussion of pricing to be a little.. well, petty. Okay, so now I've broken one of my rules, but... don't get me wrong, the fries are delicious , but $5.00? Come on. I know in the restaurant industry they make their money, their profit margins on the soda and side items they sell; but do you need to be so obvious about it? So in summary, I would say great food at a premium price which works most of the time. Will we come back, yes. Will we order fries, well sometimes. Here is the real question... are they better than In-N-Out? Umm, maybe. Enjoy! read more

Five guys is my favorite burger joint hands down. The attention to detail is a little lacking. I ordered 3 burgers tonight 2 of which with no bun and 1 with and extra patty. I asked the guy before I left if the extra patty was on one of them and he said it was. When I got home after my 15 mile drive I was disappointed there was no extra patty. I'll be back but next time I'll check the burger myself. read more

Five Guys - Burger no bun - Burgers Near Me - Scottsdale, Arizona

Food was really good. Burger is so good and worth the money. Definitely going back. Service was just ok. Order was not ready at the time they told us on our phone order. read more

Extremely rude staff. Both experiences going. My first visit I was given attitude for not ordering a bun with my hotdog. I don't know how the process works. I was told I can't receive one unless I bought a milkshake. 2nd time I went for just a burger and was told I can't have the peanuts unless I spent more money. Not sure why the attitude. read more

Food always good, but music super loud, got my order wrong bc she could hear me order. Is this a club or burger joint?

20 for a burger and fries Seriously? Can go to a fancy restaurant and pay less than this for much better burger. Why so much for average burger. Not sure how they stay in business, but maybe I'm missing something ‍ read more

The worst service I've ever had at any restaurant this place is way too expensive I got a small drink a double cheeseburger and a fry cost me 16 fucking dollars. The person I was with didn't even get his food they just didn't make his food and serve it to him they just skipped over his ticket two things I asked for when I was ordering they completely ignored me and I didn't get I'll never come back to this five guys again I may never come back to another five guys burgers aren't that great for $16 my God. read more

Doesn't answer the phone. Lazy workers Quality of service is terrible. No one in the store. Takes forever. Don't waste your time read more

Sometimes I crave a big, juicy burger. On a recent Friday, a few co-workers and I went to Five Guys to get our dose of beefy goodness. The menu is simple - burgers, hot dogs and fries. One thing that is important to know is that the regular burgers come with two patties, while the 'little' burgers come with one. Convinced (or perhaps challenged) by my co-workers to try the full-size, I went with the cheeseburger. From the long list of toppings (all free) I chose to go 'all the way' except for the tomato which meant mayo, mustard, ketchup, lettuce, pickles, grilled onions and mushrooms. The burger was pretty good - juicy and messy. I think I should have skipped the grilled onions, though, as there were far too many of them. The fries come in two sizes (big and huge) and two ways - regular and cajun. We shared a large order of cajun fries among the three of us, and I think it would have taken two more people to finish them. The fries were thick-cut, which I really like, but the cajun seasoning made them very salty. All orders are served up in plain brown paper bags, even if you are not taking the food to-go. A cute idea, except that the brown paper really soaks up that french fry grease. I know burgers & fries are greasy. Duh. I just don't want to have such obvious visual confirmation of that. The shiny glistening sheen that had soaked through the brown paper bag was NOT what I wanted to see after finishing my meal. Overall a tasty burger, and so-so fries. Would I have the burger again? Sure. However, Five Guys will not replace In-N-Out as my go-to place to satisfy my burger cravings. Yes, I will always be a California girl at heart! read more

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Five Guys versus In-N-Out Burger - the competition is on. Five Guys is a terrific burger and fries chain that started back east and has continued to branch out over the USA. It's only recently hit AZ. Word spread quickly and Five Guys has become a phenomenal success around here. If you want to spark a lively discussion, ask someone which they prefer: Five Guys or In-N-Out. It's an East Coast versus West Coast thing, yo. LOL Five Guys serves two sizes of burgers. The "little burger" is the size of a normal burger. Their "regular" burger is actually TWO patties. Not realizing this, on my first visit, I ordered the regular size. I couldn't finish it, so it must really be big. When you place your order, you tell them what you want on your burger. Of course they offer the usual cheese and condiments, but they offer other choices too. Almost anything you want: bacon, grilled onions, grilled mushrooms, jalapenos, BBQ sauce and more. Their fries are good too, thickly cut and well-seasoned. They serve them in a brown paper bag. I like to add a salt packet to the whole bag and shake it around before spreading the fries out on the table. I prefer my fries a bit overdone, so when ordering I ask for them to be prepared extra crispy. Really good. I'd be remiss if I didn't comment on their brand new soda dispensing machine. I've never seen anything like it. (see pic) It's only got one actual dispenser, but you press the computer screen to select your beverage choice. Then it offers you the choice of adding special flavoring like lemon, vanilla, power boost, etc. The employee guys in the back said it's an urban legend that if you punch in a secret code of ingredients, then alcohol is dispensed. Pretty funny. read more

Five Guys - Cheeseburger and fries - Burgers Near Me - Scottsdale, Arizona

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If you have no other reason than a soda machine to go -- than, so be it. This machine has everything. If you press a button, more options magically appear. Probably no less than 75 options? I don't know. None the less, Five Guys is Five Guys and you can guess what is hear based on the previous reviews. However, the best seat in the house is by the soda machine and seeing everyone's reactions to it. Every option imaginable and than some. read more

Five Guys - Soda machine (press one & more options open)! - Burgers Near Me - Scottsdale, Arizona

We wanted a burger today so we decided to try Five Guys. My daughter recommended this place so here we are. The service was friendly and prompt. I ordered the cheese burger which is really a double cheese burger. If you I want the single then order the lite. I like the concept of ordering your toppings. They have a nice selections of topping including grilled mushrooms and Jalapeños. Burger were very juicy and tasty. The fries are good and fresh. They put your fries in a cup and then add extra by just dumping them in your bag. We sat outside cause it was a really nice day. I was impressed cause the place was very clean inside, outside, and the bathroom. They even had people wiping down the tables outside. Expensive burger for $6.59 each but worth it every once in awhile. read more

Five Guys - Cheeseburger & fries - Burgers Near Me - Scottsdale, Arizona

First time at this location. $20 for 1 fast food burger and 1 fry. Discovered order wasn't correct when I got home. Burger was gross. Hard to mess up fries but there were hardly any in the cup. Can't recommend this location. Staff wasn't friendly. Try one of the many other burger options. read more