Holy moly the drive through at this location is a well oiled machine! There was a huge line for the lunch rush but we were in and out in less than 10 minutes. They seriously had so many staff members working just the drive through -- probably 15 of them hustling! Our order was correct despite the chaos and everyone was very polite. I ordered the Southwest chicken salad which was very good. I also got a side of fries because they are the best! My son got the kids meal, which always comes with a cool "toy" which is usually focused on activities and learning. Was truly impressed with the drive thru team at this location. Hats off to them! read more

Great customer service! I love the grilled nuggets or a Cobb salad. Chick fil a sauce is the best!

Luke was awesome! He was so personable and made ordering fun. We love chick fil a!! We always come to this location because the best people work here. read more

Gosh darn it! We used to love this chic fil a as a stop after Odysea. However, they got rid of the play place! The nice clean play plwNow they have a kids corner that's literally a mom's worst nightmare that I have to clean up when I leave. I'm sure some parents don't which is even worse for the workers! Sadly, because of this change we won't be coming back over here and can just eat at any run of the mill fast food reaturant. read more

Show up at least 10 minutes before 10:30 if you want breakfast. Doesn't stop serving at 10:30 like they supposedly say.

Probably the worst location...drive through took forever. Forgot my salad dressing, ketchup, receipt. No manners from the staff, felt like they were just rushing when there was 2 cars in the drive through. I'd recommend going somewhere else. read more

First time at a Chick,-fill-A. Have seen the advertising for years. Three of us had a Saturday lunch. We had 3 #1 chicken sandwiches, 3 soft drinks, 3 cottage fries and 2 salads. Price with tax was $49. Someone else paid, "it is what it is", as they say. Interesting reviews, you either love it or hate it. The sandwich was good as were the cottage fries. The salad was fresh but nothing special, lettuce is lettuce. While eating lunch, noticed this place is packed! Line to get served was near the door. Drive through had a long line and there were servers packaging food for delivery in Chick-fill-A delivery cars. Have not seen that kind of action at KFC, Churches, or Popeyes. I would return if I was graving a chicken sandwich, unless there was a Lolo's Chicken & Waffles nearby. read more

Chick-fil-A - #1 Chicken Sandwich, Fries & Salad - Fast Food Near Me - Scottsdale, Arizona

Ethan, Logan, Reagan these 3 hard workers these guys put in the hard work and made this experience awsome they helped me change my car tire at 11pm and sent me home with warm food.And after I got the girl Reagan's snap chat and found my wife. read more

This is a poorly run location. The store on Raintree is a million times better. The reason I say this is not well run is because staff and policies are nowhere up to par with how Chick fil a typically treats customers. There were no overly pleasant staff present to greet or to handle the order at this location. Even though it's newly remodeled, they still play games with their "through lane", where you pre-order on the app and then you pull up to the parking lot and it tells you to proceed to one side of the drive-thru.in order to quickly go to the "through lane" to pick up your pre-order. But... once you enter that specifuc lane it then merges into a single lane before you get to the p/u window. They were doing this even before the recent remodel, misleading customers with lying about this soevial lane that didn't even exist before the remodel. And now that they've actually built a separate lane just for these pre-order customers, they continue to lie about it by closing the "through lane" at random times. They need to let you customers know that this lane is closed BEFORE you get in line, so they can choose to then pick up the order from a parking space or tobgo to the inside counter instead. Tired of the continued lies. And their managers are not friendly when sharing constructive feedback about this. read more

I only visit this Chick-Fil-A when traveling as I live on the opposite side of town but love this location! The quality of the food is always top notch and tastes super fresh and the chicken is always nice and crispy! They are always consistent in this as well. I met the manager Kailey, and she was so helpful and knowledgeable when I had some questions! They seem to be a very popular store, but the service is always very fast! I will definitely be visiting again. read more

Complete incompetence! Can't get an order correct and I have to wait for a replacement while they continue to send other orders out!

Ordered a Cobb salad with grilled chicken and ranch dressing. I ordered on line and it took a while to get it. it was dinner time and clearly everybody wanted chicken. Worth the wait. read more

The manager at this location !! She makes this place feel so well served it's my daughter's 10th birthday and we came for some brunch and she made her day feel a little more special . This place is lucky to have someone like her read more

Chick-fil-A - Fast Food Near Me - Scottsdale, Arizona

That is twice in a row now I get cold stale hard fries, disgusting. First time was last year and now today again after not going there for while. Im done with that place! read more

The service has gone so far down the last 3 times we have ordered ahead to not have to wait and it's taken 30 mins! I understand some days you can be off but every time now it's such a pain to be proactive and order ahead then watch the people who ordered at the counter get their food in 10 mins. Not to mention we sat there for 10 mins and not one person made any eye contact or said hello. For management this was Friday evening and you had many teens standing there doing nothing. read more

Came thru drive-thru yesterday and today around noon both days. They've changed how they're running their drive through. Before, they had the order takers in the misted shade of the covered area taking orders and processing credit card payments. Things went very smoothly and generally moved very quickly. This is not the case now. Yesterday and today, they had numerous young people outside in ~110° heat with no shade or cold packs on. These people take your order now but not your payment. (They all were taking orders from the area BEFORE you get near the covered misters.) You then continue in through the drive-thru where a single young person in the shade and the mist takes everyone's payment. A bit of a bottleneck which definitely has made the drive-thru slower. Plus, multiple orders sitting at the window waiting for the cars to arrive and then they stack you up there and pass out your food which is now been sitting for a while. When we were directed to pull up in a line of cars to receive our food past the drive-thru, the person handing the food was wearing a button up shirt instead of a pollo. I asked her if she was a manager to which she replied yes. I voiced my concerns about the young people out in the heat without cold packs or shade or misters and and that this new system seems neither efficient nor safe for these young people. Her response was needless to say odd. She told me that, "we are actually closed right now!" and that they are running the drive-thru this way so that when the contractors come they're going to make us a much better drive-thru. " I don't know what that means. If they're closed why are they open? If they're open why are they not providing shade for their employees? Why would they do it a different way than normal? Why wouldn't they just be closed if they're closed? And open if they're open? How is this new way benefiting the said contractors that are not there? Even when they are there? So many questions to no answers. She also got angry and said they're supposed to be wearing cold vests. I'm not sure why that's my fault but they're definitely not. When I said they were not she just angrily slapped her arms up in a shrug and stormed off. I honestly do not understand what's going on there. But I do know that not only is their drive-thru really slow now, they really don't seem to care about their employees. read more

Ordered delivery from here today and everything was not only easy, but nothing was forgotten and food was hot and delicious. I can't speak on service as we used the app, but judging from the way the food was delivered I'd say they did a great job read more

I read CFA is the highest $$ fast food chain per unit at $4 million avg. a store! My honest opinion is I don't get it. They must have a great PR machine. I just started to about 3 of these in 2023 and I am underwhelmed. KFC is alot better and tastier in my opinion. The CFA prices are also super high and the portions are not higher for below avg. value. This was also the 2nd time the counter clerk messed up. I had to call him out on overcharging me for a lemonade(he said $4 when his till display read $3.55). Not cool and $3.55 is already too much for a large lemonade! The waffle fries are also not better than McDs. I don't plan on going to another CFA unless I'm starving and there's no other restaurants around. Note: My spicy filet sandwich was decent but bland. I prefer the nicely seasoned, original recipe KFC. Not recommended. read more

Chick-fil-A - Fast Food Near Me - Scottsdale, Arizona

I honestly have nothing to say negative about this store other than the intense traffic. But no points deducted since I always tend to visit this location on a weekday around lunchtime so definitely not their fault. Each time I've visited this location, the employees are very friendly and quick (which I love especially since most times I'm on a lunch break etc). The food is always delicious and they never skip a beat on the condiments and/or napkins and utensils which many fast restaurants tend to miss out on. Will always continue going to chick fil a bit I'm going to most likely go to this one since I've had nothing but amazing experiences. read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Scottsdale, Arizona

I am extremely upset about this Chick-fil-A location constantly sending me emails and alerts on my phone on a daily basis about free delivery. I have asked to be removed from the email list and asked to have my Chick-fil-A account removed from these spam communications. I do not get any help from this store or corporate Chick-fil-A at ending these spam emails. If other customers read this and are receiving the same spam account, which I am sure that they are please leave a 1 star review until they fix or acknowledge this problem. read more

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Chick-fil-a is always good. The 5 stars is for Emmanuel...what a nice young man and great employee. Helpful, patient, friendly.

Clean fast and friendly service Always a pleasure to dine at Chick-fil-a Use the app for faster service read more

My first time at this location. Inside is nice and clean, service was very good. I had the Cobb salad, my wife had a number one chicken sandwich combo with waffle fries. The salad was good, but sorry....the Cobb salad at Wendy's is bigger, has more goodies in it, and does taste a lot better (for less money, too). read more

Chick-fil-A - Order desk - Fast Food Near Me - Scottsdale, Arizona

I swear the spicy chicken sandwich is to die for I never ever ate here until recently A co-worker suggested it I was tired of same old hamburgers but always thought Chick-fil-A was kind of expensive for chicken sandwich but I broke down and got one and I'm hooked well worth it the size was good and very delicious. read more

So first off I complained to corporate and I received a call 2 days later. They asked if my name was Kyle which it isn't. I stated I also had a complaint and they said said sorry and couldn't help me since it was a different claim. It's been 3 days and still no call or email. Absolutely disgusting. Got deathly Ill after eating here. Eat at your own risk and unfortunately not a single employee has called to resolve this as of current.. good luck. read more

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Probably the last person on earth to visit Chick-Fil- A. Ordered orig sandwich from the most pleasant smiling gentleman behind the counter. Food delivered to my table in minutes . Delicious! A friendly lady with a beautiful smile walking the floor asking customers if they need anything. And this is a fast food joint. Even a refill on beverage. Will be back to try other menu items! read more

I came here a few times during my last trip out to Scottsdale during the Easter weekend. Per the usual with any Chick-fil-A, all of the employees that I've interacted were very nice and courteous. For each visit, I would place my order ahead of time on their mobile app and then hop in the drive-thru lane when I get to the restaurant. The food quality was always good, just as I have come to expect from any Chick-fil-A. Not once did they mess up my order. read more

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I wish I could give them zero not even one star, horrible customer service horrible management every single time we order the food is wrong, This location they need to change all the stuff and start all over again horrible horrible customer service, even the manager he's unprofessional. He's not being trained to be a manager. we pay so much money for the food. They charge us too much and they should pay a little bit more professional people work there. read more

absolutely god awful service. made a mobile order and they butchered the entire order. Didn't notice til we got home so we had to go back to grab the rest of our order. The place was so chaotic - there is just food and crap everywhere. Looks like a pigsty. The manager at the location had the stupidity to ask if we even paid for our order. Well gee i wonder how we got our food to begin with. Didn't even offer to refund or anything. What happened to chic fil a? Disappointing. Don't go here. There are better locations with better employees and smarter managers. and it was MY PLEASURE writing this review. read more

the sides are delicious the salads are delicious all the service every time we went was good from the food being made to the people who bring out the food good service & the sitting arrangement food as well everything's really awesome the sandwiches plus waffle fries too totally delicious everything amazing even the ambiance that's really good as well too read more

I have never had any issues with the food here... always good and speedy. Today the energy from The two staff members I came in contact was impressive. They were alert, attentive and polite. In today's restaurant/fast food industry I have seen a lack of passion from the workers. Today was a blessing to see the opposite. read more

Drive thu line is super efficient and organized even with long lines. I did a mobile order and within 5 min I had my food even though there was a long line! read more

Wonderful service. Love how they train their staff to be good workers. And good food to boot.

Went in for a routine pickup, waited for 10 minutes before I asked for some assistance. One of the assistant managers said oh the order is on our screen and should be out soon. I wait an extra 10 minutes and the SAME manager tells me the order was picked up an hour ago. As a delivery driver I'm used to being ignored but the whole interaction was a waste of time and just rude. The manager couldn't even tell me in person just sent one of the workers to tell me. read more

I like this place! Fast service, super friendly staff, and my order is always right. I love that they put mobile air conditioners outside? As well as cooking vests, for their employees. Very cool! They even have healthy fitness challenges they do with the community. read more

Chick-fil-A - Eat more chikin! Moo. - Fast Food Near Me - Scottsdale, Arizona

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Steve the cashier is the man! He made a $200 order so I'm credibly smooth it made me blush. Thank you Steve the man!

Horrible service. Order your food and then get home with something else!!! Waste of money and time. Do not go here unless you want to order food and like surprises when you get home. read more

worst experience at chick-fil-a ever, I will not be returning. I thought chickfila was suppose to be KNOWN for their customer service, the girl training taking my order was not friendly at all, messed up my order and then because I was "holding up the line" and my one gluten free sandwich had "1000 modifications with one sandwich" I had to pull around. the girl taking my order got it wrong and when I received my receipt none of the modifications I asked were on receipt. The window was wide open and I heard the guy at the window say "yea it's the one sandwich with 1000 modifications it's holding up the line" will never be returning to this location willing to drive further read more

Eat More Chicken Chick-fil-A is always very clean, surprisingly calm, fast food restaurant with friendly, efficient staff. The menu at Chick-fil-A has a wide variety of choices including healthy ones. In addition, to the great selections from the menu you just can not beat the service. The employees at Chick-fil-A are nicest folks around. Attentive to your every whim, and eager to please. The drive thru provides quick and efficient service on the run. All in all a good meal at reasonable price. read more

Service was great. It was fast and the servers were pleasant. The order was accurate. What more could I want? I tried chicken nuggets for the first time and was disappointed. They were luke warm and tasteless. Maybe it's supposed to be more for children? I'll go back to the sandwiches next time. Those are great. read more