Just an okay burger. Not bad for a quick meal, but nothing particularly special. The service was a little slow, which affected the overall experience, though it's still fine if you're not in a rush. read more

First time ever going to a Whataburger, and it's our last. Took eighteen minutes to get a chicken combo meal. Had we been the drive through it would have been way less.So obviously they don't treat customers on the store very well. Denny (or Danny, not sure which name is right) was working the register and was the coolest and most fun guy to take my order in recent memory. But Linda the manager still criticized him in front of customers for supposedly, not moving the line quick enough. He was training a nice young new employee, and he was doing a great job with customers and training her all at once. Linda started to work the register and still had her gloves on... then went back to preparing food without taking the blue gloves off! Also noticed that the menu board has combo meals, but nowhere does it list the price of the individual a la carte item if you want the sandwich and not the combo. I was told this is a corporate store, so it sounds like corporate are a bunch of greedy ones who think they don't need to show prices. But guess what... when people ask the prices, it just holds up the line. Silly. Also, notice lots of mistakes being made at this location with people not getting their correct item, including me. Time to figure out how to train the manager.So that it's a better run location. Then, time to add the price of the sandwich below each combo meal. read more

Ordered a #2 Double Meat Whataburger with cheese. After the order they said the total was at the window. We paid and drove 10 miles to where we are staying. There was no cheese on my burger which was a bummer as that is not what I wanted. I called and spoke to the manager. I was told they cannot refund me for the burger unless I drive back to the store. I do not want to make a 20 mile round trip (30 minutes roughly) for a refund after a long day after work on a Tuesday night at 7:45pm - even though I should as you should not pay for something you did not order. This is unethical and disappointing. read more

Whataburger - Receipt. - Burgers Near Me - Scottsdale, Arizona

Almost nostalgic being back at a Whataburger! Used to frequent these back in college! Everything was ideal! Great staff here! read more

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Service was slower than slow. Food below average for fast food. Place your order, grab a number and they bring it to your table. Women bring the food to tables was wearing a shirt that was filthy. Looked like it had not been washed in weeks. This place should be called Whatamess. Dump. Won't be back. read more

Whataburger - Burgers Near Me - Scottsdale, Arizona

Breakfast Burger served with Potatoes when clearly ordered without them. Another disappointing visit. Obviously Zero improvement. Very Disappointing read more

Whataburger - Still getting orders wrong. Ordered Breakfast Burger w/o Potatoes. Sandwich served for dine in, containing Potatoes. - Burgers Near Me - Scottsdale, Arizona

Whataburger was okay overall the burger was decent and filling, but it felt a little greasy and the wait was longer than expected. Still good enough for a quick meal read more

Been waiting here for 20 minutes watching the manager twiddle his thumbs while his staff is completely backed up. Nobody even asked if I had an order for 15 minutes. Still don't have my drink read more

I would give them zero if I could. The manager was so rude and it was very apparent she hates her job. Waited with a lot 6 other cars in the drive through for 50 minutes. There were at least 4 staff running around looking like they were getting all the online orders out very fast in the dining room. Won't ever visit this location ever again. read more

Customer service was great!!! Even though we came in past midnight, the workers treated us very nicely and the food was made fresh! Thank you read more

It's been a good 5 yrs since I ate at Whataburger, the last time was in Houston Texas and it sucked. I figure I would give it another try. The service was friendly and the store was very clean. Which was a 180 from my Texas experience I ordered the double original, a patty melt, fries and onion rings. Plus 3 sauces....I thought this was a small container like at McDs since that's what I remembered from my las visit but this dips were huge!! Btw they charge 40 cents each. The burger was average like i remembered it. No way it beats In N Out. I'd give it a 5/10 The patty melt however was yummmy. So glad I got this. The grilled onions were really good. Give it 8/10 The fries were like McDs just soggy and not nearly as good LOL. 3/10 rating Onion rings were good. 8/10 At least I gave Whataburger another chance. For the price I have many other options. read more

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This is legit the best burger in the valley, and the service is friendly albeit slow. The jalapeño cheese Whataburger is served fresh, warm, and delicious! It's worth the extra time at the drive-through if you go in off-hours. Check out this mammoth burger! It's a work of art and only $7.55 including tax! read more

Whataburger - #4 Jalapeo & Cheese Whataburger - Burgers Near Me - Scottsdale, Arizona

Place looked clean, but the countertops were dirty. Very slow service but the fries were warm and the food was good overall. read more

Whataburger - Pattymelt - Burgers Near Me - Scottsdale, Arizona

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This place needs new management!!!! Worst Whataburger experience I've ever had. Cold food, slow service, place fealt very dead.

Danny at the register is so helpful and kind and personable. The line was quick and it's in a great location. The food is always great here and they have good air condition. We will be back! read more

Whataburger - My mom and whataburger soda - Burgers Near Me - Scottsdale, Arizona

I just want to give a shoutout to Danny the cashier at the counter. He was very friendly and gave customer service with a smile. Go say "Hello!" read more

When I'm outside California and in Texas, or Arizona for vacation, you'll have to try the best fast food burgers in town. We were staying in Scottsdale and stopped in. Clean location, good location, and yummy Whataburgers Texans know and love (Californians like me too). Yummy burgers, fresh shakes, yummy fries. The dipping sauces use to be free, now they're $.35 a piece! :( Don't forget the sweet tea! read more

I was surprised. Not in a pleasant way. I've sworn this place off before but now I truly must never eat here again. "Is everything [that I ordered] here [in the bag]?" Oh yes, yes, I was assured. It certainly was complete. It was not complete. My order was indeed missing onion rings. read more

Drove thru this morning ordered a burrito and biscuits with gravy. First the bag was basically thrown out the window. Opened the bag and the gravy was leaking out of the container and the burrito wasn't properly wrapped and seemed ready to fall out. Overall it was a disappointing and messy. read more

Whataburger - Gravy spilling out and in bag - Burgers Near Me - Scottsdale, Arizona

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Lady went in the restroom with her drive thru headset still on. Kinda regret eating there.

Every SINGLE time I DoorDash from here, you guys either leave my fries out, give me half the ingredients I asked for, don't give me condiments I asked for, and is consistently slow. Every doordasher I've ever had has said to me "sorry, they're taking forever". I know you guys r not that busy. Furthermore, im not sure who's in charge of salting the fries but ask them if they are okay. Thanks read more

Our fam eats here a couple times a month! Food is always great! Staff is always friendly and willing to help!

Pretty terrible honestly. Off time on a Saturday, drive thru service. Drive through was full to the sign to order but not beyond. 20 minutes later (!) at the window we got our food. At least, I thought to myself, food would be hot. Nope, not a chance, fries were tepid at best and burgers were just shy of cold. But at least I got mustard on mine, which I specifically asked be deleted because I don't like it. Been a long time to try a whataburger and honestly not worth the hype. Back to in n out or Burger King from here on out. read more

I always enjoy going to Whataburger. The food was good. The service was quick. Comfortable fast food dining area. Other fast food restaurants could take a cue. read more

I love this place, keep up the great work! Food was hot and fresh, definitely will be back! read more

Very rude. I had a certificate for a free Whataburger because I am a blood donor. I took it here and asked if I could substitute spicy chicken and pay extra money for the meal. The lady at the counter practically shouted at me, Oh, no!" I told her I had taken a certificate like this to the Whataburger in Tempe and they had allowed me to substitute. She replied that they are doing something wrong. I want to make two points: 1-spicy chicken is not as expensive as Whataburger so she would have actually saved money by allowing me to substitute. 2-there is no reason to be rude. Even if you have to tell someone no, you can do it nicely. I will likely never come back into this particular Whataburger. read more

Ordered in the drive thru. One car in front of me. I was ordering for 4 so I had the entire order written out which I read in detail to the girl on the speaker. There is no view of what I ordered so I could not confirm that she got the order right. She told me how much it would be and I pulled forward. As I waited behind the car in front of me, I did the math in my head and thought it was off. When I got to the window I asked her to read my order back to me - sure enough she missed the Monterey Meal ($13.00). When I said the order was missing something she said "oh yea, I forgot to add that one". Okay, easy fix. No big deal. So, I paid and waited, and waited. When I got the order I asked her "is this everything?" She assured me that it was. I pulled forward and checked the bag only to find that a chicken wrap was not in the bag. By now there were several cars in the drive thru so I didn't want to pull through again since I knew how long that would take. So, instead, I pulled into a parking space, unbuckled my baby, carried her inside and asked for the Chicken Wrap they had left out of the bag. The girl must have realized the mistake because one was handed over with no questions asked. I returned to the car, buckled the baby back in her car seat and drove home. Once the food was passed out, everyone complained that the fries were cold, the buns were hard the food was basically thrown out without being eaten because it was cold and stale. $35.00 down the drain. Thaks Whataburger. Won't be back! read more

The old Original staff of six months ago are awesome. These new guys are clueless. I come here all the time. The old staff are amazing. It just sucks that these new guys are clueless. I'm sorry, but how can you be a large chain and not be able to break bills.. I just take my business elsewhere. Or at least until competent management is working again read more

This place was fine a year ago, now it's a dumpster. Awful awful awful. Waited for 20 minutes for my burger and fries while I hear the ladies in the kitchen laughing and joking around. Every table was dirty and one of my fries was green. They must have known they took a long time because I heard someone say before they brought my food "should we give him a milkshake" and the other lady said "No". What a joke of a Whataburger. Whoever is the franchise manager needs to get there head out of their butt and clean house. These ladies working here have no discipline, integrity, and most of all aura. So let me condense this into one line. Green fries, cold food, and long waits. read more

I brought 16 people to try Whataburger for the first time, after I have raved about it for YEARS! This was a disaster and a discredit to what Whataburger is. The food took forever! The staff was extremely lazy except for one, Danny! Danny worked hard to make sure that everyone was having a positive experience, checking on each patron, running meals and taking orders. Not once did another employee leave the back. They would scream at Danny to "help them" not leave the back. They could easily walk it out and they had plenty of staff to do it themselves. Back to the nightmare of our food experience, they lost the receipt for their food, so rather than walk out and find out who ordered it, they just THREW IT AWAY! My in-laws waited 30 minutes before the staff even said anything. He went up multiple times and they just told them it was being made still. So rather than fix the issue, they pushed the responsibility off and avoided fixing the issue. It got to the point where he just asked for a refund and didn't want to even give them a try. I grew up on Whataburger and have some great memories around the iconic orange and white. This location, purely because of the staff, did not live up to the values and does not represent the name of "What-a-Burger" Once again, I just wanted to point out that the ONLY person that worked to make our experience a good one was Danny. He at no point made things worse, but looked to solve conflict and improve our experience. It was hard to watch the other LAZY and UNPROFESSIONAL staff yell at a SPECIAL NEEDS employee to pick up where they fell short. I will report the location to Whataburger and AZ. read more

Welp this place went to sh*t. Food was cold like it's been sitting out for a while. Save your money, lots of other great spots in this area. The dog wouldn't even eat the food. read more

Great Whataburger location! I've been here 3 times in the last month and had excellent service. Twice in the drive thru and once in the restaurant. The employees got the orders correct and the burgers and fries were hot and delicious. The caramel latte shake is amazing!! The spicy ketchup is a fantastic dipping sauce! I definitely recommend this Whataburger. read more

The food is fine. It's the same Whataburger food that you would get anywhere. Problem is this place is so slow. I got in the drive-through line a few weeks ago, ordered my food, and sat in line for so long as the cars slowly creeped around the building that I eventually got out of line and drove away without my food. Today I went inside thinking it might be better. It was not better. read more

I was in town during the Easter weekend to run a half marathon and to visit an old friend. I came here a few times to get a quick meal. Coming in from California, it's rather nice to not have to go all the way to Texas in order to get a Whataburger. For both of my visits, I placed my order on their mobile app which was very easy-to-use and convenient especially when you want to customize your order. I normally will get the Whataburger meal with all of the regular toppings and their spicy ketchup for the fries. Occasionally, I'll add a slice of cheese to that burger. Either way, although it's not my favorite fast food burger of all-time, they do have a very solid burger. The employees that I've interacted with during each of visit were all nice and friendly. read more

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I go to your establishment at least twice a week. The orange paper that wraps my Wataburger with cheese is simply beautiful, and every bite is erotic and heavenly and the way the seasoned fries questions my cholesterol, is honestly the best. The complexity of flavors in one bite impeccable! I cannot recommend this jewel of obesity enough. An exceptional culinary experience is waiting for you in the parking lot of Safeway. Wataburger for the talent and hospitality!" read more

Glacial to non existant service. Online orders take 30-40 mins since they deprioritize it

Went for a healthy Choice here and ended up trying the chicken Fajita wrap. This wrap had plenty of hot white meat cutlets inside, but was lacking a good sauce or flavor inside. Some poblano peppers and onions were inside, but not enough. Secret side choice was the onion rings which were a bit greasy, but not bad for fast food. read more

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Imagine a FAST food restaurant taking 20 minutes to make your food. I was in the drive thru sitting for that exact amount of time. Isn't the whole purpose of the drive thru is to get your food quickly? read more

Great food friendly staff, work so hard they need a nap! Service is reasonably fast even at peak times. read more

Whataburger - Burgers Near Me - Scottsdale, Arizona

Yet again, my order placed through the app isn't ready at the time promised... 12:49-1252 and I get a burger at 12:59. 15+ minutes for an order that is most likely ready in less than half that time if I order at the counter. What is the incentive to order through the app if the food isn't ready when I walk in?? Oh, and the fries were cold. Again. This particular location STRUGGLES! read more