Doesn't answer the phone. Lazy workers Quality of service is terrible. No one in the store. Takes forever. Don't waste your time read more

Tried the Bacon Double Cheese Burger topped with lettuce, tomato, pickles, grilled onions, grilled mushrooms, green peppers, and mustard. Also had the Regular Fries The Good News: The burgers had a nice charbroiled flavor and cooked well as advertised. The cheese and the toppings were tasty and plentiful. I liked idea of crumbled bacon instead of strips. I would agree with the published reviews that their fries are the best I've had at a fast food hamburger franchise. The serving size was also generous and a good deal and I liked eating my fries from the cup, which made it easier to add plenty of ketchup the way I like. Enjoyed munching on the free peanuts while we waited for our order. Service was quick and pleasant. Their drink dispenser, what I have decided to call a "Coke Replicator", was cool. The Rest of the Story: The burgers were not juicy as advertised and, therefore, not as flavorful as some other fast food franchise hamburgers. The bacon on my burger was overcooked and, therefore, did not add as much flavor to the sandwich as I would like. The green peppers would have been better grilled like the other toppings. The bun was rather limp and not what I would have expected from a place like this. The Verdict: The most important reason for going to burger joint is to enjoy a juicy, flavorful hamburger and that was not achieved. The fries compensated a lot, but not enough to make it a truly memorable experience. I do intend to try at least one more location. read more

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Time to update my review. Since my last review 2 yrs ago, we've come here several times and it has improved. It's of my Son's favorite places for Burgers. The Cajun Fries are outstanding and the Burgers are top notch. We also love the Coke machine that has a ton of flavors and you can create your own soft drink creation. http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-scottsdale?select=3NnaUO95WFTGCgD4q3Ke5w#3NnaUO95WFTGCgD4q3Ke5w The kids who work here are pretty cool too. They get a bump up in Stars. Return Factor - 85% read more

I would say this is a 3,5 star burger place. The burger is solid with nice flavors and fresh lettuce, onion and tomato. I had mayo, mustard and ketchup on my burger. Ive read a lot about the discussions about the eastcoasts Five Guys vs In n out on the west coast and for me theres really not that much of a fight. Yes "Five Guys" is a good burger (among many others) but there are some crucial things that seperates the two. *If Five Guys is a 3,5 in taste, In n out are always a 5!, *Appearence. Five Guys looks kind of sad as a burger especially compared to In n out's picture perfect burger goodness. *Price. I paid 10 $ for a burger with fries and soda at FG. A double double with fries and soda at In n out will set you back about 6,50 $! Conclusion: Five Guys is a nice burgerplace when the cravings set in and you dont have the In n out joint close by. read more

Five Guys - Solid burger while not so nice to look at...... - Burgers Near Me - Scottsdale, Arizona

First time at this location. $20 for 1 fast food burger and 1 fry. Discovered order wasn't correct when I got home. Burger was gross. Hard to mess up fries but there were hardly any in the cup. Can't recommend this location. Staff wasn't friendly. Try one of the many other burger options. read more

I love five guys! Come here pretty often for lunch and just wanted to let everyone know how great their customer service is. One girl up front is the best, love walking in and seeing a smile! Come here and enjoy everyone! read more

Pretty good burger and fry place. Huge variety of things you can put on your burger. They are super juicy so make sure you get plenty of napkins. The atmosphere inside is very clean and orderly.Love the free peanuts while you wait. Shakes are great!! Very pricy but you get what you pay for. Very Fresh. read more

I love the bacon double cheeseburger and fries. Everyone that I have brought here has gone crazy over the burger. I like having the choice of a double or single patty. Yes there is a wait. It is best to call ahead for a togo order, especially now since there is no more seating inside. I like having the options of having mushrooms, onions, pickles, etc. to the burger. The fries are delightful. Try the the cajun fries for extra spice. There are a few seats on the patio if you can stand the heat. read more

My first visit to Five Guys. I don't eat red meat but typically there are menu items available in most eateries. I was surprised that Five Guys only has one menu item that does not contain red meat. So, I ordered the vegetable sandwich and fries. The sandwich was absolutely horrible! How can anyone mess up grilled vegetables? When I opened the sandwich wrap, the sandwich was mushy and fell apart so the only way to eat the over greasy veggies was with a fork. I couldn't even eat half the sandwich because of all the grease. Thank goodness the French fries were delicious. read more

Loved the burgers! Hated the fries! And the hot dogs were not juicy at all. They were crunchy and nasty. The burgers are juicy and delicious and definitely the way to go. The fries were overly salted, thick, some were burnt and others were mushy. Also, I agree with some of the other comments. This place is way overpriced for what you get. And after reading some of the other reviews about how unclean this place is, I am concerned, as we placed the order and picked up. read more

Waited forever for a plain cheeseburger a small fry and a kids cheeseburger. 30 dollars. What a rip off.

Did a over the phone order to pick up in spot, when arriving there was too many items on our order and asked manager to take the things we didn't order. Manager had a really bad attitude. Food was amazing but she didn't relate to cooks to fix our order so we had bags of fries, was like a pound of fries for two people that wasn't needed. I went up to speak to them because I was given more food then I ordered and manager was saying we "got a deal" when I was making sure I was given the right amount of food and was given more But she walked a way like I should take the bags of food I didn't order. I was trying to give food back that was not going to get eaten. Wish I would've gotten her name down, had colored eyes. But was very rude. read more

Very good but get extra cheese to be totally satisfied for a real gooey burger. Staff is nice typical Scottsdale attitude you must have to keep getting customers. read more

Amazing burgers and the fries and shakes aren't bad either. The price is pretty outrageous though. $17 for a bacon double cheese, reg fries and and reg shake. In-Out is just as good but a better deal. read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

We've been here a few times now and the prices keep rising. The burgers are good but the prices are outrageous, wont be coming back very often at these prices. read more

I ordered a carry out yesterday - nothing special - just a burger and fries. I stopped to pay and pick it up 15 minutes after I ordered. The burger was already cooked and in the bag. They told me it would be another 5 minutes for the fries. Of course they did not tell me this before I paid. I decided to take the hamburger without waiting for the fries since I did not want to eat a cold hamburger. There was no offer of a refund. Doubt I will come back here as the staff did not seem to care too much for customer service. What is the purpose of order ya head if they don't have the food ready when you arrive - particularly if you provide adequate time. Back to In n Out burger next time. read more

There were a bunch of teenagers working in the kitchen acting like your typical teenagers. There was one that was playfully throwing a crumpled up piece of paper at his coworker. At one point, this crumpled piece of paper was thrown on the grill. Fools. I guess you get the service you pay for. Fast (or slow in this case) food joints typically have ghetto trash working there read more

Meaty, beaty, big and bouncy! Add "beefy" and you've pretty much summed up your 5GB&F experience! After detoxing this morning, I was really hungry...after all, I'm a pretty big and bouncy boy and when you lug this kind of tonnage up and down the canal, you're going to need some retoxing! And since it's Taco Tuesday, I thought a burger fest sounded about right! I needed to be up north anyway, so I texted my order (what a time and vexation saver that is!...two stars for 5GB&F right there) and it was ready, hot and juicy when I rolled in. The burgers and fries remind me of nothing so much as Wendy's of about 30 years ago...you know, when Wendy's was actually pretty good (not like now when, they consistently screw up your order and figuratively, literally throw your bag-o-food into your car as you idle by the pickup window). The burgers are OK, the fries are fresh and peanutty (no, really...fresh peanut oil...the fries taste peanutty!), and the Coke is, well, Cokey. The atmosphere is nice enough, all red and white checked and tons of "look at me" crap on the walls ("Best Fries in Hoboken!") The music was also reasonably pleasant (Men at Work..."I come from a land down under"...I shuddered a little bit at the part "and men chunder"...please, no chundering while I'm eating!). Anyway... I was able to purchase this little repast for a mere $11.83 (I saved a little by having the small fries). I know, Grind or Delux prices for a retro Wendy's burger! I'm no spendthrift, but I could feed a family of 6 at In-n-Out for $12...and with better burgers. But, 5GB&F filled me up, they had my burger ready to roll and they very nicely didn't mess up my order (but then again, how could they screw it up...they were ordered to prepare my burger by a computer...we know what happens when you don't do what a computer tells you...you "accidentally" ride over a cliff on your Segway, that's what happens!) And, in a nostalgic sort of way, they reminded me of how Wendy's used to be (complete with 70's music), and for that, a reasonable 3.25 stars. read more

How enchanting. A brown bag of french fries that before I can whisk them off to my table, has already saturated the bag with grease. And a double cheeseburger that after only two bites has fallen apart. I do like the soda dispenser, very unique, almost futuristic in a sense. In the end, If I want to spend twenty five bucks for lunch for two of us, I'll go someplace where I'm not ingesting a half bucket of grease in the process. Note: Don't go here before going to the movies. Your body's grease-o-meter will be hitting red line, making you think twice about that bag of buttered popcorn. Or who knows, maybe you like grease. Not me. read more

Hard to beat this for lunch under $10. The quality of the ingredients they use here is obvious. This blows McDonald's, Burger King, Wendy's and Jack in the Box out of the water!!! Lots of free toppings to choose from too. There is no drive-thru but you can get "in and out" with a burger pretty quick. read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

I was told that this place had one of the best burgers in town. Yesterday, I waited for 56 minutes for my burger and fries...56 minutes! And the burger was average; not the best. I could have a gourmet lunch in 56 minutes. You don't put 1 register and 3 guys behind the counter between 12 and 1. You put 2 registers, 6 guys when it's busy. Service was horrible. Wait was unforgivable and the burger was actually over done and very thin. Disappointed, again! Where is the real burger, real service? Please !!!!! read more

Clean, good service, but not exactly my fave fast food joint. Glad that they have a vegetarian option here! they have a grilled veggie sandwich option which is basically like a cheeseburger minus the meat ha. I've had it a few times and it's not great. You can get a significantly better veggie option at other fast food burger joints (..in n out grilled cheese..). It just lacks in flavor, I found myself dunking it in ketchup. However, their fries are the big winners. Some of the best fries. Perfect size fry, not to skinny not too big and good amount of crisp. Yum! The ones with seasoning on them are good too, but I went with original during my trip here yesterday. Prices aren't too bad, cost me about $7.50 for more than enough food to fill me up. Plus it's good quality stuff. Never had bad service here or had an order get messed up. Also I like the fancy soda machine they have haha. So as a non-meat eater, I might not be the best person to give this review, but this place isn't too shabby in my opinion! read more

i walk up to order, the cashier (josh) asked how i was doing, then just sat at a different register and seemed busy like he couldn't take my order. i sat there patiently waiting for about 3-5 minutes. two girls walked up, then he immediately took their order when he KNEW i was standing right there. it was honestly embarrassing that i just got pushed to the side. someone else walks in after them so i go to the end of the line. i'm never one to complain and i'm very understanding for food service workers, but josh truly made me feel embarrassed and i felt like i had wasted my time. do better five guys. the price of your food isn't worth the terrible service i just received. read more

On occasion, only a big, fat, messy greasefest will do. An evil greasefest of deliciousness. I like a greasy burger. Five Guys pretty much redefined the experience for me. Ordered what I thought would be a good cheeseburger, and got this 2-patty behemoth with 2 slices of american cheese so greasy the top of the bun was shiny. Add grilled onions and fries cooked in peanut oil, and my heart started waving a tiny white flag even whily my taste buds were doing their happy dance. As I was fighting to keep my eyes open on the way home I think I heard my son say he just grew a new chin. At about $10 a person, I only wish it weren't so expensive. It is just a burger joint, after all. But they gotta pay for the new building with Scottsdale Rd. frontage rent and seven (seven! like clowns in a car back there!) staff behind the counter somehow. And it really is a killer burger. Time for nap. read more

This place is sooo conveniently close to my office... it's hard not to go to often. But, as other reviewers have stated its a little pricey for a "fast food" style burger joint. Granted that this is NO McDonalds!! But... In and Out is not far away either... and they are pretty damn good too! This is a place I come 2 -3 times a month... more than that and you will need to see your doctor and have them check the cholesterol! I love the burgers here. They are huge, delicious, and fresh. Be careful ordering the larger order of fires... as they are huge! And you can get them with Cajun seasoning. One thing I absolutely love... as I am a gadget guy, and "buttons" make me happy... is the soft drink dispenser!!! It is uber-cool.... and hard not to play with! read more

Five Guys - I love the coke dispenser at five guys! - Burgers Near Me - Scottsdale, Arizona

Always one of the best cheeseburgers available The milk shakes are not shabby either. Good for a once-a-month treat read more

By far the best burger you can get in a fast food setting. And the fries are killer. Seriously no fast food burger compares. Don't expect cheap though, a good sized burger with a small order of fries is plenty of food but it'll cost you $10 or more. To In and Out fans, the burgers are better, with more options and there's NO COMPARISON as far as the fries go. In and Out fries are terrible. Smashburger is the closest comparison, with nicer dining rooms and great burgers (plus beer) but, again, the fries are strings of cardboard. Their soft drink options also suck by comparison. I only wish they had a drive-thru, but it wouldn't work since they grill them fresh and there are tons of topping options. If you see a Five Guys, stop and get one. The Scottsdale location at Greenway is convenient, clean and awesome. read more

A visit to any Five Guys never disappoints. I love their burger making concept and the atmosphere. Ordering is easy as long as you know what you want. A regular burger with lettuce, tomato, raw onions, jalapenos & some mayo makes a mouth watering experience for me. Top that off with a refreshing Cherry Coke and you've got yourself a happy man. Fries are on point and of course I love that they overload them into the paper bag. One order of regular fries can feed 2 people no problem. Keep up the great work guys! read more

Unsanitary conditions at Scottsdale & Greenway location. Employees are using the same gloves to take payment and make food. Health hazard, this should be addressed immediately. Change gloves and wash hands! Also have one employee taking payment and another making food! read more

Five guys is another one of our favorite burger places. Hamburgers and delicious and never dry. They give you a ton of fries. I tried the Cajun fries and they were spicy and salty. I couldn't finish them. But the chocolate milkshake made up for them. YUM. Not diet friendly! read more

My wife and I have been to Five guys in 4 different states already. We love them so much, great for gluten free people. Fries are to die for! they nailed it to perfection! I compare the pricing: 2 Burgers and 1 regular fries to share - $16 and change versus in and out 2 double doubles and 2 fries - $12 and change Five guys burger has more meat and toppings then a dbl dbl 1 regular fries equals 2 fries at in and out, and these are just the right crispiness. As a certified gourmet chef, both are good but five guys at most locations are very satisfying read more

I love this place for it's simplicity. They have burgers, fries and dogs, that is it. Too many fast food places expand their menus into a quagmire of mediocrity. Not these guys, for a chain, they do what they know and they don't screw with it. Now, don't expect In-N-Out when you walk in, you have quite a few options as far as what you can get on the burger, and you don't need to know any of that secret menu stuff. So go nuts, but avoid the jalapenos, you'll not taste the burger, just the peppers. If you want my advice, the burger is great, and it's not healthy, so don't screw around and just get the bacon cheeseburger, "All the way". And unless you're training to take over for the "Man vs. Food" guy, stick to the regular fries, the large is huge! read more

Ummm okay so this is the most amazing, yummy, place for burgers. If you have never eaten a burger here you will bite into your perfectly made meal, put it down, and tell your friend through garbled words that it's the best burger you've ever had. Everything is fresh and they offer a ton of toppings. You can get regular fries or cajun flavored. I find Cajun flavored a must since you can't get it anywhere else and the regular frieds are kind of plain, although they are seasoned with salt. Only problem is this food is really, really high in calories (duh) but it's worth it. Just don't eat and feel guilty about it. Enjoy it. If you don't want a burger they do have hot dogs and grilled cheese. Both look good. Also, the way the soda machine words is cool and the soda tastes really delicious. Service is great. I've walked in at 9:50 starving and apologizing for coming in so late and the staff reassured me I was fine. That says something -- although what exactly I couldn't tell you. There menu is basic and they don't have milkshakes. Some think it's expensive and it is for a "fast food burger" -- like $6.00 before drinks or fries -- but the quality is the cause for the price difference. read more

Fantastic burgers and fries! After weeks of dieting this custom burger melted in my mouth. Delicious and wonderfully greasy! The fries were a very large portion...be sure to split with your date :) read more

Well, I haven't had anything to eat all day and I thought I would stop in for a burger. My sister in law loves this place but I'm not sure what all of the hype is about! The fries arent bad but I think I like Red Robin better. Plus, there's no alcohol here! What does a girl have to do to enjoy a beer and a burger? read more

Let's start with the positive: Cajun fries were pretty flavorful and fresh, neat red and white decor and I like the fact that true to the name "Five guys", there were exactly 5 guys cooking the burgers lol. The choice of toppings were pretty good, much more than In & Out. You could choose grilled mushroom, grilled green pepper, onion, relish, A1 sauce, BBQ sauce, lettuce and other toppings you can think of. The negative: The patty did not melt in your mouth when i took a bite into it. The patty actually crumbled pretty fast, and was plain tasting. The bun was not that special either. For the relatively higher price for it's fast food burger, I was quite disappointed in it. I still think Shake Shack in New York and In & Out tastes alot better. read more

Finally, a burger joint that really takes the pain out of waiting in line. This was my first visit to Five Guys and I did an online web order just to see how well it would work, and how accurate and timely it would be. By the time I got there, there was a line to the door. I was a little early so I figured I would not press the issue of timeliness too much, but I did tell them that I had a web order. My wait time was very short, just ebough time for the swift kitchen team to whip up and cook the freshly cut fries. The burgers were unbelievable. What's nice is that you can pre-order unlimited toppings from the website. I somewhat expected a burger 10 inches high as I ordered mine nearly all the way. However, to my surprise it was fairly compact in an foil housing and quite edible and definitely not as messy as I expected. The fries, while freshly cut, were nothing to rave about and were not quite well done enough. A little crispier would have given them the ultimate competitive edge. I was very satisfied with my choice of the little bacon cheeseburger and in fact, I ordered another one from my phone while sitting down. That little juicy beast was ready in no time. I know it was proably not the best way to make friends with the people who were waiting in line. I ordered the burger at 6:47 pm from my phone and it was ready exactly as promised at 6:54 pm. I could not believe it and on top of that, the kitchen was slammed! The only item missing from the menu is a milshake actually! The staff was very courteous, friendly and efficient and the whole restaurant was spotless as far as cleanliness goes. If you have a craving for a juicy burger, I highly recommend Five Guys at the Zocallo Plaza in Scottdale. If you are in a hurry, you really cannot beat the online ordering system and your stomach will thank you and think you're a hero! There's even salted peanuts in the shell if you are still hungry afterwards wa ha ha! read more

I'm guessing reading comprehension is not important in this place. Asked for the bun on the side, received burger with bun and toppings on the side. Fries over cooked. read more

Classic 5 guys, clean friendly no surprises. Good burgers...double double with their awesome fries!

Being that I work across the street I felt like I had to come check it out, even though I've had bad experiences at other 5 guy locations. I actually was entertained by the energy the people working had. They were all dancing around to music while making food and looked like they we're having a good time. I decided to order the veggie sandwich , since I broke and that's the cheapest/healthier choice on the menu. It was really good!!!! Like a boss cheese sandwich it came with sautéed onions, mushrooms, tomatoes, lettuce and American cheese. The only reason I give this place 4/5 was because their tomatoes weren't ripe. Definitely coming back for that sandwich though, even with a jimmy johns next door. Lol read more