I would give zero stars if possible... 100% due to the terrible customer service. When I asked to speak to the manager, I was informed that the rude person I was speaking to was the manager. My guess is that this location is not a top performer. There are many great burger options in North Scottsdale. Don't go to this one unless you want to be treated poorly. read more

Being that I work across the street I felt like I had to come check it out, even though I've had bad experiences at other 5 guy locations. I actually was entertained by the energy the people working had. They were all dancing around to music while making food and looked like they we're having a good time. I decided to order the veggie sandwich , since I broke and that's the cheapest/healthier choice on the menu. It was really good!!!! Like a boss cheese sandwich it came with sautéed onions, mushrooms, tomatoes, lettuce and American cheese. The only reason I give this place 4/5 was because their tomatoes weren't ripe. Definitely coming back for that sandwich though, even with a jimmy johns next door. Lol read more

If you are obese, or desire to become obese, then this is your place! It's all here. Big greasy burgers, loads of fries and tons of soda. It all tastes great. If that's not enough, be sure to grab some of the free peanuts. read more

Great burger! Love the fact that you have so many add on options for your 1 or 2 patty burger. The fries are good too... You can actually taste the potato, not just oil and salt. Overall with fries and a drink the cost for lunch is $10.00+ so it's not the cheapest place to grab lunch but I would have to say it's worth it. I've been to this site a few times and have had great service everytime. read more

First time to this chain. Burger and fries were good. On my okay to try again list.

First time checking out Five Guys. Enjoyed the hamburger and fries I had. Customer service was friendly. A+

Everyone calls this the back east in n out Burger. I thought it was a very good burger a little more than in n out but worth it. Fries are good and they give you A LOT of them in the small order. read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

First time going to a Five Guys was yesterday. I'm a fan. When you're craving good old fashioned greasy burger and want to break your diet...this is the place to go. According to their nutritional information...a cheesburger will provide you with ~133% of your recommended daily intake of saturated fat. Can anyone say.....YUM?! It's definitely a fast-food type place...but its rather pricey for fast food. A burger/fries/drink will be about ~$10. It's worth it though. I had the cheeseburger, which is a double patty, with everything on it except mushrooms and pickles. While I'm a huge In-N-Out fan...these burgers are a level up from In-N-Out in my opinion. Maybe cuz they are so unhealthy, it just adds to the deliciousness factor. Probably from all the peanut oil they use to cook everything in. The fries are pretty good too...really fresh. read more

First time trying Five Guys was here and I was impressed. As someone probably already mentioned, a regular burger actually contains 2x patties, which feels like the size of a double whopper. Couple that with cheese, bacon, and "everything on it" and you have a formidable meal to contend with. The fries are definitely something worth mentioning. For an in-n-out regular, i've become accustomed to stuffing my face with soggy, limp potato ropes. This place has the real deal. An order of regular fries is just a small drinking cup filled with thick, crispy, greasy fries. They load your cup of fries into your take out bag, then top off your bag with even more fries! They must have thought i was pretty hungry, ordering the bacon cheeseburger after all. Be careful sitting near the back of the restaurant, AT&T reception is pretty bad inside. read more

A friend told us about the awesomeness of Five Guys food. We were in the mood for a good burger so went to this location to try it out. I like the simplicity of the menu; it's just a burger place. It's also extremely greasy... makes a good burger but also makes you want to immediately change your clothes - no going out after you walk into this place. We decided to get our food to go for this reason. We ordered 2 cheese burgers and fries. The burger was delicious - greasy and moist... like a good burger should be. The fries - Meh. We were expecting better fries especially with all the signs about how good they were; perhaps the spiced ones were better. They needed something more... or less. More seasonings or just less potato. We dipped them into steak sauce, ketchup and ranch and still just "meh". So if you are looking for a good burger - def. go here but perhaps skip the fries. read more

I've always loved five guys... good consistent food. Greasy salty fresh hot fries... you can't go wrong. I always go for the little cheeseburger and it's a big little burger! read more

Burgers were pretty good, surely a large meal. All the food is al a carte, so you do not get your burger with fry's, they are extra. I paid roughly $11 for a cheeseburger, fries, and drink. My friend paid roughly $8 for his cheeseburger and drink. The fries can easily be shared between two people as it was way more than I could eat, in fact two of us actually ended up throwing away half the fries, there were so many. They have a fairly decent choice of toppings, the typical lettuce, onion, tomato, and options for grilled onions, jalapenos, and a couple others at no extra charge. The price may be a bit high for a fast-food joint, but rest assured you'll be getting your fill. read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

Burgers - Free Toppings - and a Mountain of Fries . . OH MY! I like burgers as well as the next guy, . . . QUESTION : so what could be different about one more burger place? ANSWER: Everything on top . . Grilled Mushrooms, grilled onions and green peppers . . A1 steak sauce! . . GEEZE! What could be better . . The toppings are FREE! EVEN MORE . . be careful if you order the fries . . Warning they give you more fries than you can eat, even if you don't have a burger . . so bring the kids and get 1 order of fries for the family! They also have Cajon Fries that are spicey . . I like spicey ! YUM! read more

Five Guys is doing everything right at its Scottsdale location. I've eaten here three times now, and each time gets better than the last. Whether busy or slow, the staff is friendly and helpful. On one visit, they forgot to put on the toppings on my burger, and when I returned to the front desk, they said right away that they'd make another one fresh with the toppings. And they said keep the un-topped burger. So it's was a pretty sweet 2-for-1 deal. The whole family loves the burgers and fries. Great eating! read more

I went yesterday after noon to the mall and then here. My first time eating at five guys burgers and fries. I this is what I got and recommend cheeseburger with lettuce, pickles, tomatoes, grilled onions, ketchup, mustard with regular fries cajun style The cheeseburger is in between and in&out burger and a culver's burger. And they fries are very good, even though they look dry. Put some ketchup on them fries because they have a very strong flavor. And finally the soda machine lol I seen that on tv and funny that after me there was 2 teenagers and they guy was what the?....vanilla coke? and i can pick more flavors? He was so surprise that he started talking to the female about it and saying can you believe that?lol wow. And is it me or my lol look like a drowning guy LOL read more

This is the 3rd time I've visited this location and have been dissatisfied yet again. I love five guys just not this location. Tonight we ordered for take out and one burger was overcharged on while the other didn't have the extra condiments we asked for. We weren't able to check the receipt or the burgers until we got home. Which is our fault but I expect the orders to be completed as requested. When I visit a restaurant I want to have trust in them. This location does not have my trust. read more

Really over-rated. I was pleased with the different topping options - I got the grilled onions and mushrooms. The burger was OK, not great and I don't like that they put the basic condiments on the burger - I prefer to control how much mustard and ketcup I want. My burger had loads of mustard on both sides of the bun - I mean LOADS. I couldn't taste anything but... Our fries were a lovely golden brown but completely soggy. We saw them load them in the bag, so we know that they weren't sitting and steaming to limpness, but they result was unappetizing. For a restaurant that really only does burgers and fries, they should nail it and they didn't . The music was so loud people were either shouting or simply not talking. I sensed that the staff wanted to rock out while they worked, and too bad for the customers. Three of us went and each one of us agreed that we wouldn't go back. I'd do In-n-Out instead. read more

Always a pleasure to find a FIVE GUYS when we are traveling. As expected, this location delivered on the goods!! Delicious!! All toppings on the burgers are free, you can't finish the copious amount of fries you get, and the peanuts take the edge off your hunger while waiting for your made to order meal! read more

This was the best burger place till the service took forever and when I asked for a plane bacon cheese burger it wasnt bad but they just thru hard cheese on it and called it a burger the bacon was old.. And the bun wasn't even toasted the olny good part was that the burger was hot read more

If you order grilled green peppers, make sure they add grilled green peppers and not jalapeños! They aren't the same! Just so you know...

This is a simple place that makes some simply great burgers, so how 'bout a simple review? This place has GREAT burgers and even better fries. The crazy selection on the soda fountain is a really nice touch too. The service is second to none and everyone there is really cool and appears to work hard. On the minus side of things... it's a little over priced. I wish I could eat there more often because it is just awesome. However, I've never left there unsatisfied or thinking that it wasn't worth it. read more

This was my first experience at a Five Guys Restaurant. I went with a co-worker, who had ordered first and had already paid for her meal, otherwise I would have walked out. The counter staff was unpleasant and seemed annoyed at being asked any questions. When I asked for well-done fries, I was told that they can only do the fires one way, and one way only. The manager came over and likewise, denied my request to have fries cooked 20-30 seconds longer in the fryer. I then asked for the number to their corporate office and a pen so I could write it down on my receipt, and the manager said he didn't know the number and he didn't have a pen. The service was lousy, which was unfortunate, because the burger was good. Not the best I've ever had, but better than most fast food. I would not recommend this place. Go to The Habit, where they have better customer service. read more

I am still spoiled by the Five Guys of the past, i.e the east coast VA version of yesterday year. Way back in the day, the burgers used to have more meat and now, unless you get a double, you will be asking "where's the beef?" The fries are still delicious as always and I love that you can still get as many toppings as you want on you burger, but alas, your patties are getting thinner and thinner. :( read more

They try to be like In-N-Out, even down to the color scheme, but the burgers taste very different. They offer cajun fries which have some extra seasoning, and if you ask for your fries "well done" they don't come out as soggy. But if you're going with someone else, then one order of fries is all you'll need. They give everyone huge helpings of fries and I'm never able to finish a single order so I just share it. The burgers are excellent and the one thing that sets this place a part is the option to get fresh jalapenos on your burger. Don't forget about breakfast! This is where In-N-Out fails. The breakfast burgers are great after a night of partying. read more

Just an ok burger. I know I'm not the only one that thinks this place is WAY over priced. People must love to be parted with their money. A burger, small fries and soda with tax is over $11 friggin dollars here. I'd rather get 2 double doubles from In n Out for $7, and be WAY more satisfied. Five Guys burger is messy and falla sapart easy and the fries are not so great. I'll be at In n Out any day over this place, save your money folks. read more

Came here the other day and I was eating my 5 guys burger and I had a feeling I was Samuel L Jackson in Pulp Fiction eating that big kahuna burger. "very tasty" I say to myself (because I am not really eating with anyone or pointing a gun ready to read scripture right before I blow someone's flipping brains out). Anyway, this location is pretty nice and they are always clean and very uniform to the same look. This one is larger than the location on Bell and 7st I have been to. They cook the burger right when you get there and you can see them put the raw burger on the grill. Something about these burgers just sing to me. They have great fresh ingredients and the burger is just so very juicy. What can I say, I am a fan. read more

Definitely the best fast food burger out there right now. I've been hearing about Five Guys for well over a year but I didn't think I would like it when I heard the burgers are all cooked well done -- I usually eat mine medium rare otherwise they taste dried out to me. But this was a huge, juicy burger patty - very tasty, and an awesome combo of topping choices. My new favorite take out burger spot - sorry In N Out! read more

I had to take this place from 4 to 3 stars because there is too much grease and it sits a little to long in the tummy. Last time we ate there it felt like our stomachs gazed upon Medusa and turned to stone. Still tasty though! read more

Wanted to see what all of the hype was about so I ordered online for pick up. Arrived to an unorganized place with staff not very engaged in what they were doing after waiting for eye contact at the pickup counter, it was learned that my order was lost and so I got to wait 20 minutes for my order. Staff unapologetic and really just slinging overpriced burgers. Got 3 burgers and 3 fries was about $35. Burgers were okay not great kind of thin, in and Out and Carls Jr better for sure. I will not be back. read more

In the Zocallo shopping plaza. Well, in the tradition of In & Out, here we have another burger joint with pretty decent hamburgers, but with a very limited menu. Besides the fries, they have hot dogs and 3 sandwiches; veggie, cheese and veggie, and grilled cheese. So, if you want cole slaw, jalapeno poppers, onion rings, a salad, etc., with your burger, better look elsewhere. I tried the double bacon burger, $6.79, wasn't that big, decent tasting enough though. Cajun fries were just OK, nothing special. One plus is that you really can have it "your way..." Add any toppings for no additional charge- mayo, lettuce, mustard, ketchup, jalapenos, grilled onions, grilled mushrooms, and more. Overall, place is OK, but the limited menu was a bummer for me. read more

Hype, hype, hype ... $16.50 for two burgers and two waters. You have to be kidding me. They press the juice right out of the burgers as they make them on the grill (to make them cook quicker-but kills the flavor). Burger King has a better product for 1/5 the price. Very bad, unless you like getting little value for your hard earned money. Some people in Scottsdale don't mind paying top dollar for Burger King quality food. One star is GENEROUS. read more

I was severely disappointed by my experience at Five Guys. With all the hype that this chain has garnered, I found that little of it held up. As soon as I walked in the door I was overwhelmed by the smell of smoke that the griddle was wafting through the restaurant. There were plenty of people cooking and preparing the food, yet it all looked chaotic and unorganized. Just as other people have mentioned, you can choose a whole array of toppings to customize your burger. That capability is great as long as the cashier rings up your order correctly (which mine was not). Needless to say I was less than thrilled that I had to battle the smoke so that I could re-explain to the counter staff how my meal was supposed to be prepared. Along with my burger, I also ordered the regular-sized Cajun fries. These were definitely fully-seasoned, so if you are averse to spice don't order them. The regular order of fries turned out to be a modest cup of fries stuffed in a brown bag full of more fries. It is almost as if Five Guys' strategy is to overwhelm you by their generosity with their fries, so that you forget that their burger is mediocre and their fries are sopping wet with grease. The AYCE peanuts were good though; it is a shame that these were the highlight of the meal. read more

I've been to this location multiple times. They have the new "electronic" Cola-Cola soda fountains so there is virtually an unlimited choice of flavored carbonated beverage options. One piece of advice I give all my friends when visiting ANY Five Guys location for the first time: one order of the small French fries will feed about 2-4 people. You'll see why after your first visit. read more

Absolutely love it!! Never disappoints, great food, great people working here .the only downside is its kinda pricy but really good. I really love the soda machine of many flavors ,its pretty cool. Im definelty coming here at least once a month read more

Took my Dad, brother, and nephew here since they are from out of town and never heard of this place. The restaurant was clean and even though there was a line, it moved quickly. Staff was on their game (I'm a chef so I look for that sort of thing). We got double bacon cheesebugers and both types of fries. The burgers were juicy and had lots of flavor, but for some reason I'm still partial to Carl's Jr.or, better yet, a burger from Delux. The fries are very good. Hand cut and skin on, these babies are quickly blanched in oil, cooled, and then fried to order, I had the Cajun and while nice and crispy, I could have used a. Bit more heat and cajun flavor. All in all, I give this place a thumbs up and will be back. read more

Very disappointed with the food quality. Grilled Onions and mushrooms were not cooked. Burger was dripping oil. I cant believe this is being served to people. read more

I have to say I am a little picky when it comes to fast food burger places. My husband had been to Five Guys many times and kept asking me to try it. I finally agreed and was not disappointed. They burgers are great. Lean , fresh, meat, not frozen and most importantly NOT SALTY!! Most burger places rain salt on their burgers, not so at Five Guys. In fact I even asked for my burger "not seasoned" and the cashier explained they do not season their burgers. You can get as much of any topping for no extra charge. Customize it any way you like. The orders always come out accurate. Fries are great and always come out hot and fresh. I have been here several times and will continue to go back. Give them a try. read more

We went in today 7 PM. Several people in line but nobody working to take the orders. People in front of us decided to leave along with us. We left when next-door to Jimmy John's came out of Jimmy John's everybody was still waiting in line no person working to take orders. We finally went to in and out where the staff is always at the register to take your order and not waiting in line for several minutes to watch the staff not taking orders. read more

Five Guys - Burgers Near Me - Scottsdale, Arizona

This place is pretty yummy, we were pretty stuffed after eating here. I think I still like in n out a little better since I can get a double double, fries and shake for the cost of the smallest burger at five guys, but they definitely are better with all the free toppings. I had the little bacon cheeseburger with lettuce, tomatoes, grilled mushrooms, and grill onions. Bf had the regular cheeseburger (2 meat patties) with everything and green bell peppers. I'm not really sure why they flatten the meat when they grill it, maybe to cook it faster or fit the humongous bun? We shared cajun style fries which were tasty--i think it's just seasoned salt on top. The soda machine is pretty awesome, never had to use a touch screen to get a drink before. Fancy stuff. I liked the free peanuts while we waited :) read more

Been to the one on South Beach, and the burgers and fries are just as good here! My only complaint is I asked for ketchup, and they absolutely drenched the burger! (eeew). After scraping off a 1/4c of ketchup the burger was fantastic, much, much better than In and Out Burger. I did remember to order the regular fries (which is enough for a family with small children). The fries here are the BEST! Nice to see an alternative to In and Out Burger. I think the burger and fries at Five Guys Rock! read more