Food is fine but some ginger lady took my order and was trying not to laugh and was patronizing me. Saw her do it to the people in front of me and behind me too. Horrible service but food is fine read more

Came in for the buy one get one free burger deal and of course I had to go - I'm a huge Five Guys fan! The complimentary peanuts and the way they overload the fries are always a win. Everything was so yummy! I did pickup and the staff was super nice and helpful. I was struggling with the peanuts and an associate noticed and kindly gave me a to-go bag. They also got my order exactly right. It wasn't very busy around 6:30pm on a weekday and there was plenty of parking. By far the best Five Guys location I've been to! read more

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Convenient location. Service pretty slow during non-peak hours. But burger was fresh and order correct. Not a $12 burger by any means. Maybe if it came with fries.... read more

I usually like Five Guys but this time it was not good! First of all I ordered my burger without mushrooms as I order anything that usually comes with mushrooms but clearly this one had mushrooms. Also the burger was pretty bland in taste this time. I'm done with them for a while. read more

Five Guys - Mushrooms from my no mushrooms burger! - Burgers Near Me - Phoenix, Arizona

Went in for a burger and left with a happy stomach, thank you Miguel and your crew! Burger was on point read more

Five Guys - Came for a burger and scarfed that down in under a min, thank you Miguel and his crew for a bomb !! - Burgers Near Me - Phoenix, Arizona

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I just bought a large fries for $9.22 with tax. What I got was the same as I'd get with a small fries. They normally overload the bag which is why I pay the exorbitant cost in the first place. Unacceptable. Almost ten bucks for fries at all, especially this amount, is ridiculous. read more

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So, just got done with my sad little burger. I ordered a cheeseburger and made it a meal for $6 which includes a small fry. The guy behind the counter IMMEDIATELY seemed intent on selling me up to a medium or large fry. I thought what the heck and made it a medium. Figured I'd have extra fries to heat up tomorrow for a snack. In the process, NEITHER OF US thought about the "....what do you want on that cheeseburger?" step. I, of course, realize this when I got home and had this tiny double cheeseburger with no toppings. PLENTY OF FRIES...(in what turned out to be a small fry even though I paid for a Regular)...but a naked SAD little cheese burger. I hope none of you fall into the same trap!!!!! read more

Had to come here today because the Bell Rd. Location has some sort of problem. I always order a Bacon Cheeseburger and a Little Fries to go. Double bagged to go. Service was ok friendly helpful. read more

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So good. These burgers are just tasty and delicious. They are a little pricey but it's worth it imo.

My fav cheat meal burger. I eat at this location all the time and it never fails me! I can ALWAYS count on the burger and fries to cheer me up read more

Food quality mediocre. terrible value. ambience good. service slow. Way too complicated Coca-Cola machines. Fries for four dollars is insane. The fries were abysmal. The ketchup was good. read more

I took out a small loan and came to five guys today! Great quality, really tasty, love all the options and especially the Cajun fries. However, every time we come here we are shocked by the final price. Today for two of us, we ordered two burgers, one large Cajun fry to share and one milkshake = over $43. That means over $20 per person which is actually more than some mid range sit down restaurants with a server. And speaking of servers, because servers work, take your order, and bring you your food and check up on you, they earn a tip. I hate that five guys puts the guilt tip option in there when you're paying with a credit card. Seriously, I am so over places guilting you into tipping people for doing nothing but their job. Servers get tipped, people behind counters don't. Regardless because of the price we literally only go to five guys once a year. Quality of food is five stars, price is one star so average is 3 stars. read more

Five Guys - 2 burgers, 1 large fry to share, 1 milkshake = $43!!! - Burgers Near Me - Phoenix, Arizona

Can home early from work and my son asked me to take him for a burger. How could I say no, so we hopped in the car and hit Five Guys. Always a solid burger. Make sure to add the jalapeños for the nice fiery touch. #DukeOfEats read more

Five Guys - Bacon Burger - Burgers Near Me - Phoenix, Arizona

Ok so this is the best burger you can get at a chain burger joint. 5 stars for the burger and 7 stars for those Frys!!! 37 stars for those milkshakes. So why 4 stars? Because I can't give it 4 and a half. It is a bit pricy and they won't cook you're burger well done if you, like me, just like a crispy burger. read more

Another solid give guys location. On par with other locations, friendly service and consistent taste. I love that you can get peanuts at this place, I don't really like their fries so it's nice to have something to snack on before the burgers are ready. Huge portions: little cheeseburger is a single patty and regular cheeseburger is two. You can order whichever toppings you want at no additional charge. I love the customization options at this chain. Clean interior, AC blasting in the summer, decent music playing. Nice place to stop and grab a quick lunch. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

Five Guys Been to Five Guys many times ordered the Little Bacon Burger with "All the Way" which makes it a good size burger. Little Bacon Burger is one beef burger patty, when I got home, it had 2 burger patties and was charged for 2 patties. "All the Way" comes with mayo, lettuce, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, and mustard.  Many people compare Five Guys with In N Out, I think the Five Guys Burger is bigger and has more free condiment items than the other. The French Fries are served in a cup and then they throw an extra scoop on top of that, so I would recommend ordering a small order of fries because of how much they give you. The Cajun style fries are also good and a different way to mix up the normal fries. Don't forget about the free peanuts that you can eat while waiting for your order. I think Five Guys was one of the first places to have the modern Coke dispenser machines which are very nice and serves a good selection of different drinks. Actually this time the bun of the burger actually held up through out the meal, generally the bun with all the items gets really soggy and messy. Overall good food at a good price for quick meal. read more

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Love five guys! If ur looking for a really good and fresh burger this is the place! They make everything fresh! I always order the little cheeseburger and a small fry. A regular cheeseburger is just to big for me. Also I love how they give you extra fries! They also serve hotdogs. You get to choose what toppings you want on your burger! I usually get lettuce, tomatoes, mayo, pickles, grilled onions, ketchup & mustard. So delicious. I wish they had ranch. They have a soda machine with so many flavors! Also they have free peanuts. read more

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$43 for two hamburgers & a fry? Absolutely insane. I find it absolutely insane that you would charge $10.80 for a fucking hamburger. If you can't make enough money, just close your buisness instead of charging an arm & a leg. read more

This is our go to burger place , but tonight was such a disappointment. Did your company switch suppliers? The food DID NOT meet Five Guys expectations. The burgers fell apart, bread breaking , Pattie's breaking apart and the bacon was chopped up in small bite size pieces !?? I hope this helps with your quality going back to what it was. W slice five guys but not tonight. read more

Five Guys - This is not five guys quality - Burgers Near Me - Phoenix, Arizona

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Not the most welcoming crew. As a former employee of five guys and knowing how things are supposed to be ran I went in to order my food and had asked for fries to be cooked well done and was told that that's not possible because corporate doesn't allow it when in fact you can order them well done. Not very happy with the service I received. To know that if I was a secret shopper and I had come into the store, they would not be receiving 100% from me. Requested extra lettuce as well to find almost none on my burger read more

Five Guys - Burgers Near Me - Phoenix, Arizona

Opinion: expensive. Dbl cheeseburger - $9.44 with tax Lol it's a tasty burger but nearly $10 bucks is too high for my 1 burger budget. I was the only there and burger time ~ 4 minutes or so Place is always clean. Employees are welcoming and nice. Free peanuts. read more

Five Guys - South West side of tatum and Bell. - Burgers Near Me - Phoenix, Arizona

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Not a big fan of the peanuts, but the burgers are good, the place is clean and the staff is friendly. A tad too expensive for my burger budget, but the ingredients seem good quality. Overall a good meal. Try the Cajun fries. PS Burger means 2 patties. Little burger means 1 patty read more

Five Guys - Bacon cheeseburger with sauce - Burgers Near Me - Phoenix, Arizona

I'm always a fan of Five Guys. I love how you can make your own burger and there are a zillion toppings to add. Consistently Five Guys makes delicious burgers. It was very clean and welcoming when I went in for lunch. I would definitely go again! read more

My favorite fries! Really good burger if you want it quick. I've had Five Guys in several states and they are really consistent in the way they do their food and service. They play great music as well. read more

Five Guys - Burgers Near Me - Phoenix, Arizona

Everything that good about a burger you can say about them So juicy so Fresh so good Everytime I see five guys I wonder if I should stop or not bc I know I will order everything The Cajun fries and all black burger are the best You can always have some snacks on the way too Great team work and a very clean place The best burger in America by far read more

Five Guys - Enough time to eat it all - Burgers Near Me - Phoenix, Arizona

Matt and Nick had some of the best customer service i have ever received, great cooks, great food, great atmosphere, would highly recommend.

Greasy, poor quality meat put onto a bun that is crushed by a foil wrapper (no box). Oh, yeah, it's also overpriced.

I'll take Five Guys over In N Out any day of the week. Their cheeseburgers are tasty and huge! Next time I am ordering the petite. The restaurant is bright and clean in shades of white, red and black. We are always warmly greeted when we enter the restaurant and never have to wait to place our order. Your burger is made to order and if you order the regular size fries be prepared to share as the serving is huge! They also have those Coke machines were you create your own flavor. It typically takes about 5 minutes for your order to be ready but it's worth it as it is hot and fresh. They are little more expensive that most fast food burger places but the quality is better so it's worth it. read more

Five Guys - Cheeseburger and fries...a perfect combination. - Burgers Near Me - Phoenix, Arizona

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The cook was very rude. They accidentally gave us regular fries instead of cajun. He handed us the powder for our fries but we asked nicely if he could mix it because it would've been messy. Instead he slammed the food very annoyed in the garbage. When it was ready he set the bag at the complete opposite side of the kitchen. read more

Just...wow. $49 for two little cheeseburgers, one regular cheeseburger, one large fries to share, one soft drink, and one milkshake. And they want a tip on top of that...lol. Food is good as always, but for that price I am never going back. Absurd. read more

I recently ate at a Five Guys near my job, and after hearing so many good things about it, I left a tad disappointed. Taste is everything for me, and this place just fell a bit short. Pros: - Friendly and quick service. - Portions are pretty big. Cons: - Expensive for burgers. - Burgers are greasy, and just lack flavor overall compared to other places. - Fries are mehhhhh. I even tried the different variants, and it was still... mehhhhh. Not sure if I would be back. Like I said, I didn't have a bad experience, but the taste just wasn't there for me. read more

Been to Five Guys a few different times. The best one was in Wisconsin by my Dad's house. Maybe it was just getting to have lunch with him that made it so special. This is another one of those burger chain places where you can have your order tailored to the way you want. Wow ... what a concept! Inside has your basic counter service with a large amount of seating around small tables and chairs. The decorations are simple and they seem proud about who they are and what they do. You will always see several "Best of ____" signs plastered all over the walls. Usually order one of the Burgers and a Dog. The Fries are so big that you can split them with a friend or loved one. The orders will promptly arrive in a large greasy brown bag. Normally tear it open and spread it all over the table. Kinda like camping? Service is always friendly and the food is OK. This is probably not my favorite establishment for burgers or dogs. Everything is pretty expensive considering the type cuisine. Fifteen bucks for a Little Cheese Burger, a Little Fries and a Hot Dog is COO COO CRAZY! Consider spending a little extra money for a high quality Gourmet Burger somewhere else. There are plenty of tasty places all around this area. Unless you just can't resist the all you can eat Peanut gimmick. PEANUT ALERT! 2.75 STARS read more

Five Guys - Little Burger, Hot Dog and little Fries. No Soda. $15 BUCKS! - Burgers Near Me - Phoenix, Arizona

I went in last week and got food after many trips to this location I got the best food ever there finally. There was a young lady with dreads on the grill and a very respectful young man I think he said his name was will!!! Let's just say I received the best burger and fries I've ever received from this location!!! I'll only be coming here if I see these 2 working because they make the best food!!! Would highly recommend this location!!! read more

Great, till there is a problem and then they pass the blame to different individuals and are disorganized with their information. They actually resolved my issue (eventually) only to call back and tell me that they weren't going to do anything, even though they already given me the credit. read more

For 20 bucks at least give me a tray to eat on. What a rip off . Why would anyone pay these prices for this ?

Agitated and aggravated and generally pissed off! What kind of millennial children do they have running this place? Just came from the eye doctor and wanted to have a bite to eat before going to the proctologist. Never been to a Five Guys and it was on the correct side of the road so I didn't have to take a left turn. You know us senior citizens hate the left turn, but I digress. Ordered a cheeseburger and a drink. YIKES! $13.00! I remember when a White Castle Hamburger was 10 cents. Got my food and headed outside to sit on the patio. Sat down and JESUS CRIMINEE the seat was wet! No on bothered to wipe down the outdoor seats after yesterday's rain! Probably to busy watching you tube videos on their cell phones! My pants are wet! My underwear was wet! Wish Ii would have worn my Depends today! How am I going to explained this to the medical staff me showing up with a wet ass? Ate the burger, think it was good but I couldn't enjoy it with a wet butt and all. You would think a big outfit like this would have an adult manager on site who would be aware of wet seats outside and have them wiped down and dried off before customers arrived. Heaven help this country if this is the trend of customer service read more

I haven't been to five guys in quite a long time so I was nervous about coming back but this five guys did not let me down. The customer service was amazing! They were so nice and were very bright and happy all the time. To the three guys working July 26th, 2019 at 3:30, you guys are amazing. I would highly recommend this five guys! By the way the food was amazing and cooked to perfection. The burger was dressed nicely and the fries were perfect. Also a thumbs up for having a coke freestyle machine and good music! read more

This review is coming from a VERY happy customer!!! On the day I went, I forgot my debit card and my friend could not pay for me. The amazing cashier saw our trouble at dinner time, and could tell we were hungry so he OFFERED US EVERYTHING WE ORDERED FOR FREE!!!! I was so happy, grateful, and full when we left. They did not need to do that!!! Thanks SO MUCH Five Guys, and I promise I will pay you back and come again!!! Your food tastes AMAZING, too! :) read more

Went to lunch here today with the Judge that I work for. I felt like trying something new so I had a BLT. Suffice it to say it was not my favorite. The bacon was in pieces and tasted more like bad Bacon Bits. I don't normally complain but the sandwich was not cheap so I returned it. The Manager profusely apologized and made me a cheeseburger. It was very fresh and delicious.. He offered me anything else on the menu. I should have stuck with what they do best. The 5 stars is for the excellent customer service they provided me. read more

Five Guys has a good burger and a good hot dog and of course their fries are phenomenal. But based on price alone I will be done with Five Guys. Two smaller sized burger and one bunless hotdog for a baby and one medium order of fries to share was $34. You have priced yourself out of 2 customers. Sad. read more