The food is consistently fresh and flavorful. Excellent management keeps this location particularly clean, upbeat and usually full of customers. The manager/owner-operators are present to greet you warmly and make sure everything is fine with your order. It's a safe place for children to have fun near their families in an inviting play area that even has a Chick-fil-A "flying" car for those with a great imagination! read more

Very busy day here so restaurant is not as clean as usual. All booths were dirty but I bring wipes with me and was not surprised that the staff who are absolutely incredible and helpful and friendly were running around like crazy. The service is amazing. I ordered the regular original meal. The waffle fries were barely luke warm.. maybe they are supposed to be slightly warm? The chicken sandwich bread was soft and fresh and delicious. It's the chicken.. huge portion, but the breading is just off. Not sure what it is about it but I prefer the McDonalds crispy chicken much more. I got BBQ sauce to dip my chicken in and it is just nasty. So skip that next time. Love how busy it is. Love the kids running around and folks seem happy. Great atmosphere. I saw someone had a salad and that looked really good. I will try that next time. I don't seem to care for their sauces here so am not sure I would like their salad dressing. I will probably be back in 6 months or so. read more

Chick-fil-A - Leftover waffle fries, chicken sandwich and open BBQ sauce. - Fast Food Near Me - Covington, Washington

The management change is painfully obvious. The previous owners cared about the little things like taking care of the customers. This is what kept us coming back. Now this is just another fast food restaurant. No desire to go back. read more

It always seems to be so busy, especially at their drive thru. But this time we decided to order our food inside and it's been so long since I've been to Chick- fil-a. They have so many people working in the kitchen, behind the counters. Everyone there is so delightful and they are kind enough to bring your food out to you, too. For my order, I had the kids meal! First time doing that here! But I ordered the grilled chicken nuggets, Mac and cheese with a pineapple dragon fruit drink. The drink is very good and nice to have on a hot day! I wasn't too sure if I was going to like the grilled nuggets, but I did. Very juicy and tender. But for the Mac and cheese, I really wanted to try this. It came out freshly made, but I thought the cheese had a little grainy texture to it. If it were creamier, I think I would've liked it more. read more

Chick-fil-A - Kids meal: Grilled Nuggets, Mac n cheese and Pineapple Dragonfruit Beverage - Fast Food Near Me - Covington, Washington

Terrible Chick-fil-A! They recently underwent a management change and are no longer available for pickup or delivery through the app. To make matters worse, they're notorious for getting orders wrong. We've consistently had whole items missing, no sauces, and drinks missing. A few weeks ago, we went for breakfast and were informed that they had no chicken. How is that even possible? You're a chicken restaurant! They're also constantly sold out of staple items. Save your time and go to another Chick-fil-A! read more

Adele the lobby attendant was fantastic, she really made my day. She cleared the tray and trash off my table. And plus she refilled my drink. She went above and beyond. Give that girl a raise because she has work ethic and really knows how to work hard. read more

What happened to being able to order via the app? Suddenly I can't order for pick up or delivery

You didn't even try!! Was excited for my first time trying your classic chicken sandwich. What a disappointment. The chicken looked like it had been sitting and recooked a few times before slapping it between the bun, which by the way was the only thing I ended up enjoying. The chicken, dry, overcooked, and crispy hard. I had to peel away most of the chicken around the edges to find anything that resembled chicken. What a sad excuse for a chicken sandwich from a place that supposedly is a chicken expert. I regret not following my initial instincts to go to KFC or the Golden Arches who would have done a better job. I've had truck stop mini mart sandwiches that were better. read more

Better have the menu memorized as they hit you up for an order before you see the drive through menu. They have the drive through so efficient that its frustrating to come here unless you go inside. 100% meh Want mayo on the chicken Sammie? Here is a tiny bag And the parking where you enter exit and drive through has about as much ridiculousness to it also ​ read more

Best fast food restaurant in the area if you live near covington I would strongly recommend this place and it's pretty close to where we live in black diamond me and my family lived here for 7 years read more

I go to Chick-fil-a a lot and always order the same thing. It's a great restaurant with fast service that is always my go-to for a night out! Service: Chick-fil-a's customer service and staff have always been especially helpful and kind in my experience! The food: I always, always get the Chick-fil-a nuggets and waffle fries. My order has never been messed up and the food is always satisfactory! The environment: Although it usually has a clean feel to it, Chick-fil-a is still a fast food place. Therefore, it tends to have that environment. Especially since it's a popular restaurant, so most nights you can expect the restaurant to be busy and crowded. However, Chick-fil-a has always had quick service in my experience! read more

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The service is what you would expect from fast food. Got a spicy chicken biscuit with hash browns. The chicken was not overly spicy really just a hint the hash brown tasted like it was fried with donuts. read more

Chick-fil-A - Fast Food Near Me - Covington, Washington

Finally bought the pimento chicken sandwich and this is what I got. Pimento cheese the side of 2 quarters. Come on... if you're going to advertise it as the new thing but serve this crap then stop serving. Further, I also found a piece of plastic in my Mac N cheese. Wth is going on over there ... where's quality control !? read more

Chick-fil-A - Mac n cheese with baked plastic - Fast Food Near Me - Covington, Washington

The Covington location is just a few miles from where I live and I happen to drive by every day. Parking lot is always clean and the line moves very quickly once you get inside. Cashier's are very friendly and helpful and you don't wait long for your food. I have been here several times now and the quality is always great and consistent. Staff keeps the lobby and tables very clean at all times and customer service is outstanding. I have no hesitation in highly recommending this place. read more

Ive been here twice in the past two weeks in the afternoon 5:30 pm right before bingo night. The staff is so rude here compared to other chick fil A every time they drop my food off and I said thank you. They never ever respond. They always forget something so I have to go up the counter and ask for it and they just look at you and ignore you while you're standing there. Eventually, I was helped and I said thank you then and nothing was said back to me. At other restaurants they ask if you need anything when staff pass by you, here they just ignore you. So sad very different from my previous experience. read more

My name is Dylan, I had an interview here today. The hiring manager Jeremiah decided to ramble off kitchen duties (didn't even get hired so waste of my time) while trashing his previous employer. Sadly, bullet dodged in my book. Please do better read more

Owner is the best! Love their new parking spot for expecting mothers. Food is fantastic as always I mean it's chick-fil-a. Spaces are clean in fact the owner came and cleaned our trays of trash and spoke to us. He congratulated us on our newborn and spoke about children! He even gave us a gift. read more

Love the food and service. The tea and fries are the best. The place is clean. Wish they would add peach or raspberry for the tea.

My Mom and sister got some Chick-fil-A for our dinner on their way home from getting a socially distanced and following protocol haircut. When there she said that everything seemed to be in such chaos in the moments leading up to getting into the drive-thru, as she didn't want to go instead as my sister has health concerns. So when she placed the order she noticed that the cashier was still in training and seemed to be a little flustered with all of the order coming in. This is when the issue started. After receiving her food, she noticed that the receipt was a little less than she had though, thinking nothing of it she proceeded him to find out that she was missing a sandwich-that she paid for by the way. So my Mom gave me her chicken sandwich while she had leftovers. Now the food itself was still good, still warm temperature and the fries and fry sauce were delicious (mainly the reason why this is receiving a three star instead of lower). However, in training or not, does not excuse the fact that staff should be checking to make sure everything is in the bag (maybe even read it off too) prior to the customer grabbing it. With all of the commercials boasting about going that "extra mile" sadly we didn't see that from the Covington location. I sincerely hope they adopt a more "my pleasure" approach especially as this pandemic lingers, more people are going to be more conservative where they spend their money. read more

Chick-fil-A - Fast Food Near Me - Covington, Washington

Always great service and quality food at Chick-fil-A. My go to is their spicy deluxe. A little heat, with some delicious chicken. Also their milkshakes are pretty darn good. They always have excellent service, but that's what they are known for, besides their delicious chicken. read more

Hate writing this, but 3rd time this has happened. Ordered through drive through, customized order and it was said back correctly, tagged correctly but not correct on the actual sandwiches. Customer service is horrible here, spoke with malania I think her name is. She admitted to taking our order but says the kitchen was busy (understandable) - did not try to make right until I asked to speak with manager then she said she would credit me 1 of 3 sandwiches that were messed up. Do not go here. Chick fil a in Bellevue is the BEST, always nice, food comes out HOT and correct. read more

Chick-fil-A - Added Colby jack, says it on receipt - Fast Food Near Me - Covington, Washington

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It was a rough Saturday night at Chick-fil-A. Chicken strips were ordered, but chicken nuggets were in the bag. Kale salad was behind schedule, and when asked about it was told it was being made but one of the ingredients wasn't available. Not sure how long they wanted us to wait for the missing ingredient to arrive, so a refund for the salad was requested. The spicy deluxe sandwich looked like it was thrown into the box from ten feet away. Hopefully things will be better next time. read more

I can't stop eating chik fil a. I travel for work, and this location to me is a brand-staple chik fil a. I've been in here plenty times but today I Came in at noon, slightly busy. I was served very quickly and delighted by all the chik fil a lingo. Manager was moving quick and running a good ship. Seating area was very clean. Love to see this, this is one of the best chik-fil-a locations in my opinion. read more

It is the Lord's chicken. Here we have fantastic employees, working hard, being friendly, and delivering top-notch food. While it's not the cheapest fast food in the world, they make up for it in terms of service and quality. read more

Chick-fil-A - During rush hour, multiple people in line helping you order! - Fast Food Near Me - Covington, Washington

Chic Fil A is always gonna be a good fast food option. It's the best of all the major chains. Can't go wrong with a spicy deluxe sandwich, perfect amount of spice. And the service is always top notch. My top fast food spot. read more

Parking is a mess, drive thru is a mess. We were sent aside to wait for our order. Even though there was NOTHING SPECIAL about it. 2 regular sandwiches and a nugget combo, we waited about 10 minutes. Even though we specifically asked to add 5 sauces and were told no problem they will be in the bag, guess what.... They weren't. We got about 10 minutes down the road before we realized and turned around. Somehow we made it thru the unorganized parking/drive thru mess and got a parking spot. I went inside to ask for the sauce and I had to wait about 3 minutes while I was ignored. One employee was ordering from another and they were literally taking FOREVER. I MEAN DOESNT SHE KNOW THE MENU??? Finally I called for the first person in the back I saw. I was briefly apologized to as she passed the sauce. I feel like I paid higher prices than I should have. I would have gotten better service at McDonald's across the street. So irritating. read more

Chick-fil-A - Green light??? - Fast Food Near Me - Covington, Washington

It was very busy tonight (as most times it is) and one of the workers helped turn around the experience. Shout out to Isaac, very kind and had a great sense of humor. We came in late - maybe 20 minutes before they closed (I know, shame on me). Isaac was very friendly, professional, and really stood out compared to our other visits at Chik-fil-A. Isaac, we appreciated your personality and authenticity! read more

This chick-fil- A is that best That food is very good If you did not eat chick-fil-A you are missing out This is that best food read more

After almost 4 years of digging my heels in protest of not buying chicken made by anti LGBTQ owners, I found myself craving chicken and in the area with limited options. I have heard nothing but rave reviews about this place. All my folks sold out their beliefs to eat this golden chicken. Ugh, fine. I'll try it. Once. It's got to be good. Right? Wrong. Staff was great. Very friendly. Ordered a recommend chicken sandwich and Mac n Cheese. There must be some mistake. This? This is what MY people called amazing? It tastes like a slightly better version of a school cafeteria pressed chicken patty. It was lukewarm. The fries were incredibly salty and inedible. The Mac n Cheese was not the worst I've ever had, but it was just alright. Honestly? Stovers is better and it's not great. It's 2022 why is anyone still using styrofoam cups? Shame on you. Sad I.sold my values out for.this. Churches Chicken is so much better. The irony of that is delicious times 2. 1 and done. Never again. read more

Avoid avoid avoid coming to this location! You don't get your money's worth. My sister came home with this! read more

Chick-fil-A - Half filled - Fast Food Near Me - Covington, Washington

This place should really get 5 stars but they just don't measure up. The food itself is the best fast food you can get. The employees are very friendly, smile, and are patient. The big issue I have is with my curbside orders. They have been incorrect every single time! For instance, the last three orders, I asked for no corn on the salad. I uploaded a pic showing the sticker with "no corn" and there's clearly corn in it. After the first one I called and spoke with the manager. She was very nice and said that I would have a free salad added to my account for my next order. I returned two days later and there wasn't a free salad added. Over the course of one month, I've had missing salad dressing, missing BBQ sauce, shorted one to two chicken nuggets (in an 8 and 12 pack), waffle fry box was only 3/4 full, and I keep getting a different amount of chicken on my salad. After I get home and discover that stuff is missing or wrong, I'm not willing to drive back to the restaurant and I shouldn't have to! The orders need to be correct and there needs to be consistency. I realize that this is probably the first job for some of the employees but they need to be properly trained and supervised until they can do the job correctly. read more

Chick-fil-A - It says no corn! - Fast Food Near Me - Covington, Washington

I'm always satisfied. The food is good. My favorite is the cob salad no bacon. The service is always great.

Reliable and always tasty! Yes, I do have to pull up their menu on my phone cause I always go during the lunch hour. read more

They have it going on with their chicken nuggets!! And the peach shake (seasonal) is the best read more

Well, the hype may have helped contribute to my review rating, but honestly, it's a decent fast food style, except... not very fast. There was a pretty good line of people inside, which wrapped around toward the back. I'm not sure if it's still from the "sensationalism" of the media, new restaurant in the area, or if the food is just that good. Well, rest assure, the food is pretty damn good! The chicken was very tender, real simple ingredients, and has that old high school vibe mentality of "how many of these little suckas can you wolf down?" Well, being somewhat on a Keto lifestyle, I was able to toss the bread aside, and dive right into the meat of the matter, and it is good! The wife says the fries are pretty tasty, and she prefers them over most speedy places. Overall, the experience was good, the service was a bit slow for our tastes, however, it is by definition quicker than your traditional sit down restaurants, but take it for what it's worth. Either the long lines and slow waiting time is either an indicator of great food and repeat business, or it was just bad timing on my part. Either way, the food was delicious and reasonably priced. Enjoy and Happy Eating! read more

The girl in the drive thru looked and acted like she hated life. She was so rude, didn't read back my order and managed to mess it up. Had to go in twice to order what she forgot and then they also forgot to put one of my items in the bag. I was waiting by the front to mention they forgot to put an item in my bags and like 3 people just completely walked past me and weren't going anywhere to do something just ignored me. As I was sitting down and waiting for the food another worker comes up to the table I was sitting at and sprays cleaner all over the wall, getting it on me and doesn't say a thing. Excuse me but is there not 20 other empty tables to clean while you wait for me the leave? When I finally get called up I grabbed my food and said thank you and the guy just seemed so annoyed that I came back in to correct what they messed up. I hate to post bad review but I've worked in this restaurant before and I've been to this restaurant many times, never used to be like this. It wasn't busy at all and they acted like everything was so inconvenient, get it together. read more

I did my order before the people behind me I didn't appreciate they got there order before me.the biscuit was wet.i wouldn't give them any stars. read more

I LOVE CHICK-Fil_A At peak hours, they have employees outside taking orders remotely so that cuts down the wait time from 30 minutes down to about 10 minutes. Always a friendly employee greeting you. read more

So they just open one up by my house, kids wanted or should I say must have it. I bough 5 burgers which were the Chicken, 3 basket fries, 3 drinks frozen lemonade, frozen coffee & soda. Not sure what the hype is about it's a burger. They messed up my order, I didn't know their sandwich comes in fried or grilled. We had the original until I bit into one which won. Price is pretty expensive! Their Combo meal set Me back about $10.50 Give or take!!! I don't see what the hype is all aboiy read more

Ive been to probably 8 or 10 different Chick-Fil-A locations. And what blows me away each time I go is the service you get. They are unparalleled in the fast food industry, each time you get polite, quick, and attentive service. One of the few places where the food you get actually looks like it does in advertisements! Unlike most places where it looks so different from the commercials you wonder if you ordered the right item. locations are always clean and organized as well. To top it off the chicken is top notch, and everyone I bring to try for the first time is always addicted after. Only drawback is they aren't open on Sundays! read more

Chick-fil-A - Fast Food Near Me - Covington, Washington

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