Stopped in and picked up The Original Italian for lunch. I ordered it Mike's style. The sandwich had a generous amount of meat and cheese (I ordered the medium). The veggies were fresh and the lettuce crispy. I really enjoyed the sandwich. Shout out to the employees. They were very friendly and engaging. The ambiance was modern and clean. They have an "Excellent" rating from the Health Department. read more

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If you're in the Kent area and looking for a sandwich shop that consistently delivers, Jersey Mike's Subs has been my go-to spot for years now--and for good reason. Walking into this location, the interior is clean, simple, and welcoming. It has that classic sandwich shop feel: bright lighting, an open counter where you can watch your sub being made, and a steady but efficient flow of customers. It's not overly fancy, but it doesn't need to be--the focus here is clearly on the food and the experience. The staff keeps things moving smoothly, and there's a sense of familiarity if you've been coming here as long as I have. I actually made the switch from Subway years ago, and I haven't looked back since. What stands out most about Jersey Mike's is the value. You're getting a noticeably larger portion, especially with a "regular" size, which honestly feels more like what other places would call a large. It's filling, satisfying, and worth every dollar. My two staples are the #13 The Original Italian and the #2 Jersey Shore's Favorite--and you truly can't go wrong with either. The #13 is packed with a variety of meats that all complement each other, while the #2 keeps things simple with provolone and ham, letting the quality of the ingredients really shine. That's what I appreciate most: the simplicity. There's nothing overly complicated here--just fresh bread, good meats, crisp toppings, and a balance that works every single time. Everything tastes fresh, at least in my experience, and you can genuinely taste the difference compared to competitors. The bread has the right texture, the ingredients don't feel processed or stale, and the sandwiches are assembled with care. It's that consistency that keeps me coming back. No matter how many times I've ordered from this location over the years, I've never had an issue with quality. That's rare, especially for a chain. At this point, ordering from this Jersey Mike's has become second nature. I know exactly what I'm going to get, and they deliver on that expectation every time. That level of reliability, combined with solid portions and fresh ingredients, makes it an easy choice. I'll absolutely continue ordering from this location--it's one of those places you can depend on when you want something quick, filling, and consistently good. read more

Jersey Mike's Subs - #13 The Original Italian - Sandwiches Near Me - Kent, Washington

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Service - Well ALEX is the only star here! He was doing it all, making sandwiches, greeting customers & ringing out customers. He did his best to ask his team to help him, but they clearly ignored him. The worker with the "hair" was asked by him to ring me out so he could help complete the next in lines sandwich and she just turned and ignored him. She glanced at me and gave me a blank stare....clearly does not want to be there. Anywho - ALEX THANK YOU! Sandwich was great! read more

I got to Jersey Mike's and there were 2 people in the back, one on the grill complaining and swearing, not overly loud, but I could hear him. The one in the front came up and started pulling out for to go orders and making to go orders. They were very busy go order else in the actual trying to get a sandwich at me. I was there 10 minutes. Nobody acknowledged my presence. Not a hello there, sorry we're really busy, but I'll be with you as soon as I can. Absolutely nothing. Very rude, very unprofessional. I drove 12 minutes just to get a Mike's and ended up leaving with nothing. I certainly won't go back there again. read more

Where ever there's. Jersey Mike's I just have to make a stop!..I love this place.My favorite is the Big Kahuna!..It's unfortunate that there no Jersey Mikes where I'm from. read more

Stopped in to grab the new Hot Honey Chicken Cheesesteak. Greeted upon arrival by a staff that was mopping the floor. Another staff behind the counter took my order and the wait wasn't more than 5-7mins. Sandwich was alright.. I love hot honey but I just don't think the sweet went well with the savory this time, I would have preferred hot peppers to give it a kick. I did notice the trash by the door was full and they had just opened about an hour before I came in, but other than that it was a fine experience. read more

Jersey Mike's Subs - Mike's Hot Honey Chicken Cheese Steak - Sandwiches Near Me - Kent, Washington

Why does one order ahead? Generally people order ahead to avoid waiting in line or to avoid talking to people. I had to do both of those things to get my food. I arrived at 12:40 and had to wait an hour, it would've been faster for me to wait in line and order. It took having to talk to someone to ask where my food is and they announce to the rest of the staff "Joseph is here" no I've been here for 40 minutes. As it turns out the food was marked as made. No one took off with my food it was just marked as made despite there being no bags on the pick up shelf. There was another customer who had a similar gripe with waiting and the staff's response was "you could've just left". Keep in mind there was no apologies or offer of a refund just leave while we keep the money you gave us for food. read more

Jersey Mike's Subs - Over and our hour delay - Sandwiches Near Me - Kent, Washington

Looks like another casualty of private equity ruining yet another formerly good chain. Black..Rock? Stone? Can't recall, but it's more like BlackHole. Terribly expensive, which I can live with, but inexcusably stingy with the portions. Razor thin tomatoes, sparsely sprinkled veggies, barely anything at all except bread-lots of that. Even with the recent BOGO deal, it isn't worth it. I'm done with this for good, which is unfortunate since the sandwiches are fairly good. read more

Absolutely killer subs, but that price kills. 35 bucks for 2 regular sized sandwiches??? No chips no drinks. That's crazy work...

The younger staff works hard to cover for one shorter lady staff member who has her phone glued to her hand. (Koodos to the other staff members that covered her and did not show their anger because if I was working with her I would be pissed). She's also just flat out rude. I witnessed her not even look at the costumer and then demand, "what do you want?". She made my sandwich and got it completely wrong. And I know for a fact she was aware she made it wrong too because I heard the other staff members trying to correct her as she's making it. I took my sandwich knowing it was wrong anyway - it was super busy and there was basically only one person and I'm not the kind of person to have some do it completely over again. The store was also pretty dirty; tons of crumps, dust, on the ground. Just disappointed this location needs some help clearly because every other Jersey Mikes I have been too (and I've been to other ones in WA, CA, AZ) has not been like this at all. read more

After placing an order online and arriving at the pick up time i waited another 30 plus minutes for my order of 3 sandwiches. During which, a customer going thru the line complained to the manager of the store about the cook throwing something at him which all the manager did was kick him off cooking. Place is ran by a bunch of 18 yr olds that don't care how they come off nor is there any empathy for wasted time. Never eating at this location again. read more

The staff was super chill I liked their vibe + Patricia was such a kind soul she had me laugh louder than usual and matches the mood of the customer well not to mention the other guy and young lady had exceptionally fast service by far my favorite staff interaction from a Jersey Mikes read more

I typically have a great experience when i come into Jersey Mikes in Kent today was not quite the same. as i walked in, it was not busy, just before the lunch rush. I waited several minutes before i was greeted to make my order, the women employee did not seem to be completing orders before. either the menu is incorrect or the employees are not quite sure what goes on a some of the sandwiches. I asked the Super Sub which contains Provolone, Ham, Prosciuttini and cappacuolo. the team gave me what looks to maybe be a club supreme. and put Mayonnaise on it before i could even say no, looking very annoyed because i said no mayo she grabs another loaf of bread and cuts the loaf down the middle and mishandled food that i was going to eat. as I went to pay for the meal the women says when i asked for the the super sub that i ordered a number 8 and realize that it wasn't what i ordered. I took the sub because i felt put out of the way to ask the associates to, make it it right. I however spent almost 30 dollars for something I am pretty bummed that I'm not going to eat. this is never the experience that i would like to report, but the ball was dropped somewhere today read more

First time coming here and the customer service was amazing! Very kind and welcoming as soon as you walk in. And Maria is so charismatic. I ordered the # 13 and it was so fresh and delicious! 10/10 would definitely be back here again! read more

So I arrived to 1 employee working up front. The guy in the back didn't come to the grill for 15 minutes. This is NOT my complaint. The staff deserves to take a break and rest. It was around 4 o'clock if I remember correctly. It was the weekend. The girl up front doing sandwiches all by herself was absolutely on FIRE! She had no support but never faltered, never stopped smiling, and never quit moving. PROMOTE this girl ahead of her peers. The sandwich was fabulous as always and although tgis isn't my normal location, I know I can visit it and be taken care of like my other locations. Well worth the stop and I am glad I did. read more

I like the sandwiches, just wish they read the "special instructions" on the online orders

I don't normally review chains. Any Jersey Mike's is usually good for a fresh sandwich with quality ingredients. Wanted to give Anthony at this location all the kudos in the world. He is the best fast food worker I have seen in action and is a breath of fresh air from the usual folks in these customer service jobs. He never seem to wilt under pressure, and does a great job at trying to connect with each customer. Do whatever you can to keep him in your organization is long as possible! read more

We've been coming here for a couple of years for work lunches and whenever the need arrives for a delicious sub. Staff is helpful and friendly and the sandwiches are ready when they say they will be with the online orders. read more

I can't believe I haven't written a review of one of the best sandwiches on the planet! I always order the Jersey Shore Favorite and of course mikes way with extra Mayo! So very satisfying and delicious! I love love love love this sandwich! The only drawback is it's like over 1,100 calories! So needless to say I don't go very often. The added bonus, the root beer and vinegar chips and that's the beauty of a lunch! This location has impeccable, kind, sweet polite and very enthusiastic staff. I tribute all of that to fantastic management! Highly recommend! read more

Ordered the #13 on rosemary parm & a drink was perfect. Busy location for lunch time was fast and employees were friendly. Price was right and will order again next time I'm in town. read more

My husband brought my a Philly cheese from here. Although the meat was nice and flavorful, the bread had a very weird smell to it. I probably won't order that again. Other sandwiches I've tried in the past were fine. Definitely a step or 3 up from S-way. read more

This stores crew is fantastic during weekdays. Quick detailed service. 5 star! 9/02/2023 5:16- 5:43 pm.The weekend crew absolutely sucks, so this review is for them. Slow took 12 minutes to acknowledge me. When asked how will it take I was told another 10 minutes, with only 4 customers in the store. Poorly made sandwiches, my go to is the #9 not the usual #9 I get during the weekday. If I hadn't spent so much time of my lunch break waiting I would've refused it. Also handling multiple items without changing gloves or washing hands or properly cleaning surfaces read more

Of course I'm a bit biased, but every Jersey Mike's is awesome (based on multiple visits to multiple Jersey Mikes)! This location was one of the very first Jersey Mike's I visited many years ago and the food and the service has always been excellent! The staff is very efficient and remembered five different sandwiches that we ordered and made them just the way we wanted them, without error. The staff is also very friendly and communicative and function well to provide good service! The meats and breads are head and shoulders above the other chain Deli shops and you'll never go wrong ordering any of the sandwiches here. I cannot recommend a better Deli shop to grab a sandwich at than a Jersey Mike's and this one operates fantastic like the rest! This company knows what it's doing no matter which store I've going to. Highly recommended! read more

Jersey Mike's Subs - Tried the #4 and it was awesome! - Sandwiches Near Me - Kent, Washington

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Usually always choose Jersey Mike's when I go for a sandwich, but the brown lettuce at this location was unacceptable and the staff really offered no solution. Wow. read more

Jersey Mike's Subs - Not fresh lettuce. - Sandwiches Near Me - Kent, Washington

I order a sandwich at least once a week, delivered by DoorDash, and I've noticed the quality of the food prep is declining. For a few months now the bread has been stale, hard as a rock. I always order the #13 with extra cheese, it's my fave. I have been having to microwave it to soften up the bread. It's just so hard that when you try to take a bite all of the fillings just fall out at the end. But today I ordered my usual, there were no problems with the delivery but the sandwich I received was a hot mess. Maybe the sandwich makers made a mistake and gave me extra meat as well as cheese. Normally I wouldn't complain about free extras, but it actually made the sandwich inedible. The meat overwhelmed everything. It was hanging out of the sides and the end. I actually had to remove some ham so I could actually eat it. 2 giant pieces of ham, actually. It also made my sandwich very Dry. And it was messy. There were toppings falling out all over. It was really hard to eat. Disappointing experience. I often wonder if the sandwiches made for deliveries is not made with the same care you would get if you came to the store in person. It's almost like they don't care about delivery orders, because it's hard to return your food and complain. It might be awhile before I order from this store. The quality is going down the drain. read more

Oh hey yeah I went to back like a week after the last time. They seemed to right the ship they gave me a free sandwich so that was good no bleach inside very glad about that. Was surprised the general manager was there that was a shock. you know usually I when I think of GMs I think of people that you know that r living high on the hog and have a glass office building don't do anything but big shot stuff like signing checks & going to charity events like other rich ppl. okay enjoy your day. I guess signing checks is antiquated now,. Send $ on internet. Happy spring. read more

Really love the fresh cut meats, shakers and oil they offer with all of their subs. Reminds me of my favorite little sub place I grew up with back home in Upstate NY read more

Turned off the grill 10 mins to closing! F this place! Drove here for no reason. Waste of time! read more

Jersey Mike's Subs - Jersey Mikes - Sandwiches Near Me - Kent, Washington

After watching endless episodes on YouTube about who makes the best sub sandwich, I decided to hit up Jersey Mike's. Entering the business I was greeted by one of the workers then directed to the "Order Line". I questioned the worker behind the counter as to which sandwich h would recommend for a first time experience and he said, "The Jersey Mike's Famous Philly Cheese Steak (#17)". "To go please", I replied. It took a few minutes to prep the sandwich, but I really like the idea of watching the meat, cheese & vegies being cooked. Can you say 'freshness'? Every employee in the place appeared fired up, enjoying their work and smiling. What a refreshing atmosphere. Was handed my nice hot sandwich and proceeded home to enjoy. The first bite did me in. Sandwich was bursting with meaty/cheesy flavor and the Rosemary Parmesan Bread blended it's flavors perfectly with the sandwich ingredients. Great, great sandwich Jersey Mike's. I will be back. read more

Normally this would be 5 stars. BUT the gal that fixed my sandwich must not have understood what "Mike's Way" means. I ordered a number 13. She said: Mike's Way? I said YES just light lettuce and extra onions. She put the extra onions on and started piling the lettuce on-- I said light on the lettuce, please. She did remove it but then put the sandwich together. I said how about the juice and what about the seasonings? She did put them on finally after asking. I got home and realized she hadn't put any tomatoes on it. The sad part is I drove to this Jersey Mike's because it used to be the best. I have 2 Jersey Mike's closer to my house. I think I would have been better off going to one of those. I think she must have left off the vinegar too. Needless to say, it just didn't taste the same. Very disappointed. read more

So I was enroute to an appointment and I saw a roadside sign saying Jersey Mike's this exit. Now once you exit you are on your own because I couldn't find it easily. Once I arrived I parked nearby as it is located in a strip shopping center. The line to order was mammoth in fact never one that I ever saw in any Jersey Mike's. Once I was able to order I got a full sized Jersey Shore hey why not that is where I am from and this depressing Seattle day I needed some warmth from home. Note with a Yelp check in free chips and fountain drink with sub purchase. I sat in to eat and surprisingly I ate the whole thing minus the chips for later. It was delicious and tasted exactly the way it would in Jersey. read more

No.. I'm good Mike. I'm going to hang with Jimmy instead.. Sorry to say this but I enjoy Jimmy John's sandwiches more. There is just something about the bread there that doesn't compare. The bread doesn't have the crunchy exterior and soft inside. I use to like the Big Kahuna but years passed and after trying it again it doesn't make the cut. It's too sweet to be a "philly" sandwich and without cheese whiz, what's the point? read more

Worst franchise I have EVER visited...lousy service...closes unexpectedly with no notice. Management seems inept. Wouldnt recommend...ever

This location is trash. Crew members are slow and bothered by having to do the job they get paid for had a crew member roll his eyes at me for having to make two more sandwiches. Manager needs training on customer service as well. Apparently they aren't all cross trained and can't do all the stations like tukwilla. Go to jimmy johns for better service makes the sandwich taste better. read more

If you plan on ordering online be ready to spend at least 20-45 min waiting for your order after it was supposed to be ready. I have had this happen too many times to count. While I stand waiting for my order with multiple other people, we watch as others walk through the door and order in person and walk out in less than 5 min while all of our online orders sit on the counter waiting to be made. There only have one person making sandwiches while approx 5 others are standing around. No one there seems to give two $&!ts about the customers or their wait time. There clearly needs to be a way for them to stop online orders at a certain point so that they are not over promising. I am done with this place no matter how good their sandwiches are. read more

Made the mistake of not watching closely, ordered an Italian Sandwich and got only a ham sandwich, also had a coupon for free chips and drink and when I got home to see what sandwich they charged me for (because they didn't make what I asked for), I realized they also charged me for chips and drink even though gave them a coupon for free chips and drink. read more

I've come here multiple times this is just my first check-in shame on me.when I'm here always get to number 7 turkey breast and provolone and I have it Mike's way. Most the time I'm in a hurry so I can get the mini and that runs for about the vegetables here always fresh I love the balsamic dressing I always go light mayonnaisethe vegetables here are always fresh I love the balsamic dressing I always go light mayonnaise and heavy mustard again love the mustard. I top it off with rosemary bread it's just enough to fill you up when you're in a hurry. Irecommend getting here before 11:30 am because this place starts jumping.parking around that time again could be limited but if you get here early You're in like Flint. They offer Pepsi products, Bubbly water, Dole juices and Gatorade with some Honest tea products as well. read more

Jersey Mike's Subs - Counter to you - Sandwiches Near Me - Kent, Washington

Why would I come to Jersey Mike's for bread ham and cheese? Thats exactly what they gave me and its not what I asked for. So disappointed

DONT EAT HERE The workers are racists and will try to say you are a thief! I will never do business with this establishment ever again Long lines, super slow service all for a SOGGY sandwich and a TERRIBLE experience! I will not remove my review or even care to resolve anything This place made a BAD permanent impression. read more

Placed my order online for pickup. Order is confirmed and will be ready for pick up at 5:36pm. I show up at 5:30, let them know I'm here. She checks for my order and it's not done yet(I figured this bc I'm a few mins early. Cool. I find an open table and sit at one of the chairs, where I patiently wait... and wait.. and wait some more.. it's now 5:51, I'm not so patient anymore. During the 15 mins that I had been waiting, I, for the most part, was looking at my phone. If I wasn't looking at my phone, I was looking behind the counter, at the employees, to see if my order was done. At 5:56, a employee asks me "are you waiting for something?" Ha ha ha ha are you F'ing kidding me?!!?!,?!?!?!?!?!!!?? And to top it off , they labeled labeled the sandwiches wrong! Cmon man read more