There was a reason why I hadn't been back for 25 years lol. The place was clean, no one was there. We ordered burritos - chicken and shrimp. I had the baja shrimp burrito, it was tasteless and cold - but because the guac made it cold. Wish it was hot though. I am surprised the shrimp tasted fresh and not mushy. The chicken burrito was also bland, the cilantro from the salsa bar made it taste better. I love me a salsa bar and thank god they have one! I wouldn't know how to finish the burrito! read more

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Miss Baja Fresh! It is a shame we have to be down in Renton to try one. There aren't any closer to home. The food was typically Baja Fresh. Fresh Mex. We ordered the shrimp and fish bowls. The shrimp were nicely cooked. The fish was a little dry. But the bowls were great. Super fresh and healthy ingredients. Perhaps a little on the plain side. They could have used salsa, which fortunately we had at home. Baja Fresh used to be one of those chains where you could fill up on the salsas at the salsa bar, but it was empty. I don't know if this was typical or a holiday thing but it was disappointing. Fortunately, we had our own salsa at home. But it is why it gets three stars not four. Otherwise, decent quality fresh and healthy ingredients. read more

Been a hot minute since I've gone to Baja Fresh! I got their enchiladas $10 bundle. It was tasty alright, but i wish the portion was bigger! I guess it makes sense for the price. The rice and beans are as good as I remember. Their salsa bar was also still spot on. It was not busy when I went on a Saturday afternoon and service was pretty quick. read more

Baja Fresh - Fast Food Near Me - Kent, Washington

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I haven't been to a Baja Fresh in some time and this sounded better than what I originally had in mind. This location is definitely dated and needs a refresh. The staff here was very friendly. I was really excited to get my steak burrito to find it cold. Wasn't even luke warm. Was disappointed as I was really looking forward to it. Didn't have the time to ask for it to be remade as I was late going to work as it was. read more

Hadn't been here for a few years, but it's really gone downhill. I love burritos, but my chicken burrito was lukewarm and disgusting. Chips were stale and the salsas were some of the worst I've ever had. There was only one other person in there when I came in during dinner hours, so that should have been a clue. read more

I went there this afternoon and for the second time in 2 months the salsa they gave me was rancid/fermented. The staff is friendly and when the salsa isn't going to kill you the food tastes good. Just can not trust that the food safety standards are up to par when the salsa is bad so often. I will just have to find somewhere else to eat because at $45 it's too much of a risk. The health department really needs to check this place out before someone gets really sick from a food born ilness read more

Please disregard the closing time as it pertains to today. I just spoke with Baja fresh and they do not close at 4 PM. The customer service is phenomenal. The food is excellent, and I am biased because I'm originally from California and I haven't been able to find Baja fresh for sometime because I just didn't look for it. The price is what you would expect; however, the ambience and food again are phenomenal. read more

20 years ago Baja Fresh was the bomb. Now it's always closing early. Like they close at 6:15 on Sundays not 7pm. And the food is always Luke Warm and covered in seed oils. Place needs to be shut down so we can get some quality food and service. read more

Cashier experience was ok. The cook seemed irritated. They chatted a lot, and didn't seem to pay much attention to the cleanliness of the restaurant. Not sure how they got an "Excellent" food score on the door. The salsa bar needed to be restocked and refreshed, and we had to ask for items that should've already been there. The limes looked old and brown. Food just wasn't very good. Very mid. Was lukewarm, salsas did not taste fresh and had no flavor. Cashier handed us chips and had her bare hands touching the chips. A piece of steak tasted really old and bad so much so that I spat it out. Disgusting, almost threw up. Beans were extremely undercooked and hard. So hard that it caused my toothache to reactivate and hurt. Absolutely unacceptable. Food was just not good and disappointing. Would love a refund honestly. Bathroom was gross! Absolutely disgusting. One was down and full of God knows what. No one tended to it. So down to one bathroom. The floor detail was absolutely disgusting and grimy. Looked like it hadn't been mopped or scrubbed in ages. Caked up grime. Older looking bathroom needs to be remodeled. They need to be tending to it and not chatting so much. Only come here if in the area. Nothing about it would make me go out of my way to return. Unless you put more locations in other more accessible areas. Too busy of an intersection. read more

Baja Fresh - Nacho Burrito - Fast Food Near Me - Kent, Washington

This place was trash. I've been enjoying going here on and off for many years and boy, it's changed. Ordered two burritos and two bottled water for $35. The burritos were cold, not grilled as in the past. The chicken was so tough it was hard to chew and the complimentary chips were oil soaked. Disgusting and we will never go back! It's gone downhill, severely. Even the women's bathroom was awful. Down to one stall and nasty. Never again! read more

solutely love this place but the I have dine in during lunch and diner for the longest years.Cashier are absolutely amazing Hina and Laura were the most pleasant people in this place . Sad that Hina is no longer there . They should hire more people like this.These young girls work hard an have an amazing attitude . Management is horrible absolutely nothing personal just obnoxious I can't stand the way she treats her employees she yells at them and has a discussing attitude. Never wears appropriate work clothes. Very unprofessional. I only go there because I have good memories with husband and it was his favorite place to eat . I wish they would change Management and maybe this place will fill up again like years ago. read more

Maybe 2.5 stars? This is a fast food place and I feel my expectations were fair as I kept that in mind. I went with a limited time offering of the Impossible Bowl and some queso & chips on the side. Like a lot of other fast food Mexican joints, they allow you to choose salsas. They completely forgot my Pico de Gallo, which is the one I really wanted, but the Salsa Verde & molcajete were both good. As you can see in my photo, the amount of queso I received was tiny!!! And for the price I paid? Never again. Ever. The queso to chip ratio is not good and I went from wanting the Pico and being bummed they forgot to actually kinda really needed it. Sad panda! The rice was really water logged and meh. The avocado also could have been in better shape, but it was overall fine. Overall the bowl was pretty damn okay, but when you take the price into account? Not worth it. Too many better options in this area for this type of food! read more

Baja Fresh - Queso with standard paperclip for size. - Fast Food Near Me - Kent, Washington

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Service was quite friendly here. Place seemed pretty dead, but it was a nice quick stop to go to after shopping at Ikea for a bit. The nacho platter is ridiculously huge! The burrito was a good size. I eat a lot, but this would be too much for me. I ended up getting the diablo burrito with added guac. Burritos are my go-to and rarely disappoint. And I can never say no to guac even if it's offered for a little extra money. It was alright, just wasn't as spicy as they advertise it. Come nacho chips which were pretty plain. They do offer salsa when you pick up your order due to the salsa bar not being open for these COVID times. I chose to not grab any which I regretted because that could've helped spice things up a bit. This isn't the bestest place to get Mexican food, but it was definitely a convenient place to get a decent bite of food. Place is surprisingly spacious when I went, but it was also dead inside more or less. One or two tables filled up and a couple take out orders. If you like this place, good on ya. I would say this is an okay place to try out. read more

Baha Fresh is everything they claim to be. The facility is immaculately clean, the food is fresh and delicious! ... and you can create any entrée you want with your choice of ingredients. Portions are generous and pricing is very fair! Don't believe all the whinners' 1-star and 2-star reviews... they are typical young people learning to be righteous when insulted by minor annoyances! This particular store is top- quality! I eat here often. (No, I'm not affiliated with this business in any way... and Yes, I am an accomplished chef who has run a Mexican restaurant). read more

Baja Fresh - Chips, salsa, and a Pork Diablo burrito! - Fast Food Near Me - Kent, Washington

Definitely one of my favorite fast food restaurants. The rice, sauces and tacos are always a winner.

Been a long time since we came here - and it was really good. Fresh and tasty. Got the Baja Bundle trio street tacos and the burrito. We loved both. So good. Nice service too!! read more

Best shrimp burrito ever! I had the Baja shrimp burrito and my hubby, with many dietary restrictions did too. The manager accommodated his onion allergy by substituting tomatoes for pico de gallo and sliced avocado for guacamole. He is also diabetic so it was served in a large bowl on a bed of lettuce, no shell. He found it delicious! We enjoyed the salsa bar and had mango salsa and mocajete salsa. Both delicious. Burritos were served with a large portion of chips and we added a drink refill for under $2. Other places make shrimp burritos but they put something on their shrimp that was just amazing. Thank you Baja Fresh for the great dinner tonight. read more

I stopped at this Baja Fresh in the Seattle metro area after a long day at Mount Rainier National Park on June 3rd, 2023. This place wasn't as good as the one in Lake Oswego, Oregon. I ordered a diablo burrito with roasted vegetables & a chicken tortilla soup. The food felt more rushed, and the vegetables were undercooked. The service was slow. The dining room was dated. Also, this place was 25% more expensive than the Oregon location. read more

Baja Fresh - Diablo Burrito & Chicken Tortilla Soup - Fast Food Near Me - Kent, Washington

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Baja Burrito with chicken or with carnitas are very good. The salsa bar is a must stop. Samantha & Rosie work well together. read more

I used to go to Baja Fresh all the time in California. They have AMAZING fast food Mexican.....and a very good assortment of salsas etc. We were in the area and so excited to find one in WA state! Bonus: I left my super cute jacket there (on the back of my chair)....and didn't expect to get it back. We called hours later and the staff had it in their back room. Definitely recommend this Baja Fresh! read more

Baja Fresh is a great company from California, but it was better there lol. I had a bean, roasted and cheese burrito that was way too big, I have literal been eating it for days but my sister who lived in so cal for years absolutely loved it!!!! read more

Nope. This place used to be great, not anymore. First off RUDE STAFF, dry, cold burrito, no salsa bar and the steak tasted weird. The rootbeer was amazing Thanks but no thanks. I'll never come back. read more

Food was terrible it was filling but left me very sick (I got a pork burrito), the front house was decently cleaned but the kitchen looked like a nightmare, I could see grease stains on the side of the fryers, black mold in the walls just unsanitary. Service for the most part was good until a worker named Susanne packed my order, she was very rude to her fellow staff and she even started talking poop about the customers espanol! JUST PICK A DIFFERENT PLACE TO EAT read more

This has been one of my favorite restaurants for YEARS. I have gone out of my way to go here many times. Yesterday was one of those times, but never again! I walked inside and stopped to look at a sign for a new menu item. The floor was wet and I immediately fell. I was embarrassed and tried to get up quickly because there were a lot of people sitting down eating. One man said, "are you okay?" I said "yeah I think so it was just real slippery here I guess." I got to the counter and asked to talk with a manager so that I could let them know it was slippery and they may want to address that so no other customers fall. The cashier went to find the manager, came back and told me "she isn't on the clock yet." I said okay I still need to order. Proceeded to order my food. Then a lady comes walking up to me and says "what is going on?" I said, "oh I just wanted to talk to the manager." She says "I AM but I'm not in the clock" and proceeds to be extremely rude. Like, OKAYYYY? What does that mean? And why are you out here talking to me then? I try to explain what happened. I'm not acting a fool, not threatening a lawsuit, not demanding free food...nothing. Was just trying to help them out. She asks rudely if I have witnesses. I say "well sure, the whole restaurant and I think your cashier and cook saw me fall." I was literally still so embarrassed. This goes on and on. All I wanted was "oh I'm so sorry, are you okay? Let's get that fixed!" But she called her owner, comes back and loudly tells me that they will have to review their cameras. I'm still like OKAYYY? No kind words, no sympathy, nothing. I'm in actual pain at this point. My knees and one ankle and my hip are starting to feel sore. I'm walking gingerly. I'm still not demanding anything. I just wanted to get out of there. I got my food and asked that the owner call me. At this point the "manger on duty" (Susana) is interviewing people in the restaurant. I leave my name and number along with a brief note on what happened and to please call me. That was yesterday. Still no call. At this point..now I'm mad. I'm quite sore today, as is typical, and have bruising on my knees and hip. Guess I'll be reaching out to those attorneys on tv who can help after a fall in a store/restaurant. Could have been avoided if they could have shown some kindness. My quesadilla was good, as I my food from here usually is. But I won't be back. read more

Baja Fresh - This is the location where it took place. - Fast Food Near Me - Kent, Washington

I went there this afternoon and for the second time in 2 months the salsa they gave me was rancid/fermented. The staff is friendly and when the salsa isn't going to kill you the food tastes good. Just can not trust that the food safety standards are up to par when the salsa is bad so often. I will just have to find somewhere else to eat because at $45 it's too much of a risk. The health department really needs to check this place out before someone gets really sick from a food born illness. read more

Location: In the little plaza down the hill from the hospital and on main road going toward the mall. Ambiance/ View: Simple fast food chain with tables and chairs. little chilly inside. It has a very chain restaurant feel to it. Cleanliness: It was actually clean when I went inside. I didn't use the bathroom,( to see how clean they really are) but from what was visible it was clean. They have a very plain and clean cut vibe so being dirty would be a little to obvious. Customer Service: was sub par. They were helpful, but joking around a little much in the way you could tell they didn't want to be there. When asked what is good for eating they didn't really care and answered anything on the menu is good. It was quick and friendly service but there is a lot of improvement needed. Taste: I decided to try out Baja Fresh for the first time and was not impressed. The inside was nice and clean. Staff was friendly. But the food just wasn't what i was hoping for. For mexican food or even tex mex; it was very bland. I had the Ultimo Burrito and felt it was seriously lacking in flavor as well as a weird consistency of the wrap. I feel like it wasn't a flour wrap or even corn. (It could of been, but wraps aren't that soft and flaky.) I could not tell what kind. I did like the salsa bar they had; but felt some of the salsas were also lacking in flavor, had very weird flavor and also had to much lemon in it. I know for fact I could do better at home. I could go back and try something different and give it a chance. But I feel it isn't worth the drive nor the time. Overall: Julianitos down the highway in kent is wayy better for mexican; If you're craving delicious and flavorful food for the same price if not cheaper than here. If you're not big on flavor and like sub par food, then this is the place for you. I would have given one star if it was just for food impression; but service was quick and friendly and place was clean. How they became chain baffles me. If i do come back to try something different, I will not be coming back on my own dime. Deuces! read more

I don't eat enough Mexican food to condemn this place or to praise this place. Mexican foods always taste the same to me with the salsa and the guacamole wandering around my palate. Baja Fresh is like fast food Mexican joint , like all of the reviewers say. The food portions are generous, and the salsa bar is quite entertaining as you can mix and match your sauce and your salsa. I ordered the burrito from here, and I nearly farted 100X due to the size of the burrito The salad is just freaking huge. Seriously, I had to eat the portion in 2 smaller serving sizes because it was damn impossible to finish up the entire salad plate. read more

Baja Fresh - Fast Food Near Me - Kent, Washington

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Their food was okay. The price is overpriced for the taste and portion you got. I'm not sure if I will come back again or not. The service was good. read more

WARNING!!!! Do not eat here! I came here and ordered a beef burrito and told them specifically not to put onions in my food. They did so I complained. They said they would make a fresh one without onions. I literally watch the kid stick his dirty fingers into my burrito and pick out each and every onion. I complained and the girl behind the register said no we made you a fresh one. I argued that I watched him pick out the damn onion and there was still onions in it! So I paid for a burrito that wasn't what I ordered and to make matters worse she wouldn't give me my money back so I ended up throwing the damn burrito away. And I have the receipt to prove it and it's on my credit card showing that I was there and paid for it. These kids now a days are so damn lazy and pathetic read more

This is one of our fav fast food places that we go out of our way to visit. Clean restaurant with very friendly staff. However, something changed in the past 6 to 9 months. There is a new shift manager and the supporting crew. They are rude and unwelcoming. They would flat out refuse to let you eat in the dining room, even if you are there 30 min before closing. My last interaction with one of the servers was almost a personal attack. They normally serve you chips and salsa as they prepare your food. I understand they don't have to, but it is a welcoming gesture that we appreciate and enjoy. We go in as a group of 4 to 6 people as a family. Last time after we placed our order, I asked if we could get the chips while we wait for our order, the server, responded tersely, "NO, you will get it with your order". No big deal, but it was such a rude response that I became speechless. Yesterday my daughter wanted to do take out order from them. She had a need to use their restroom. She asked the attendant if she could use their bathroom before she put her order in. She was told no, she has to order first. Amazing. I'm done with this garbage staff, unless they take action to train or hire new staff with some customer service etiquettes read more

Just Terrible. I got a shrimp chile lime salad, and the shrimp were pretty fishy smelling. All of their sodas taste like some sort of cleaner. When using the restroom, it looked like it hasn't been cleaned in years ( the faucets have holes rusted in them. The freshness is gone. My wife got a quesadilla and it was incredibly oily. I used to love their salad, and veggie burrito when I went to other locations. But this place is no longer delivering the quality it used to. read more

Rude staffs, don't bother to waste your valuable time and money. foods here isn't that fresh compared to other fast food chains

This place is a dump. There are almost no customers and there are 4 people working Every table is dirty. They have the air conditioning blasting the fan going, dried food on every table. The salsa station is disgusting. It's 8:30 I haven't gotten my food yet but I'm hoping for $40 it's good. read more

Baja Fresh - This place is a dump. - Fast Food Near Me - Kent, Washington

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Ordered nachos arrived cold really cold A cheese was hard cold not like even warm. Chips stale. I asked if they could warm it up or microwave it. They blew me off. RUDE SERVEICE. The proper response is LET ME MAKE YOU A FRESH ONE. Will bot return Taco Ray is accross the street. read more

Today for lunch my overpriced burrito was served with soggy tomatoes, reheated microwaved chicken. It had zero seasoning flavor at all. Terrible flavor and soggy burrito. I was hesitant already because place is empty always. Now I am reminded why I avoided this place for years. read more

This used to be my favorite Mexican place, hands down. I think with Covid and everything else, they've been short staffed. The shame of it all is that the SALSA BAR IS GONE!!! Ugh. I used to love that thing, pile high a huge amount of pico and other salsas on top of my nachos. Closest thing to heaven on earth. Again, I am sure it's a staffing issue, but still, I wish it would come back. Please bring the SALSA BAR back, I beg of you!!! God bless. read more

I loved the fajita chicken burrito here. I was really happy with the taste and size of the burrito. There's a great salsa bar with lots of options, which is a total bonus. They even have carry out packing made available for self-use that I thought was great! You're offered chips while you wait for your food. Who doesn't love fresh chips and salsa?!!! The customer service was also great here. I'll definitely be coming back. read more

Good fresh fast Mexican food. I had the roasted veggie burrito, it was huge and delicious and served super quick. read more

Baja Fresh - Fast Food Near Me - Kent, Washington

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I used to love this place for lunch. But in post covid era, this restaurant has gone down. I ordered the steak fajita and on the first bite , I could tell that the food was not fresh at all. Steak tasted like fish, and darkened guacamole with foul sour taste was too much to handle. I would highly recommend to Avoid this place for now or until they changed their practices. read more

This WAS my go to place for the shrimp lime salad. After C19 hit, the happy, smiling gentleman who usually serves was not there. He never had any issues redeeming my email digital coupon. Customer service was great and it was a joy to go there. Now, the mid aged lady would not redeem the same digital coupon saying it had to be a printed paper copy and was grumpy when she said that. I was taken back, mentioned Baja honored it before but wouldn't accept it. Was very unhappy and that was the last time I ordered from this Baja. I won't put up with poor service. There are many other small businesses that enjoy our visits and we support our local small businesses. read more